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the experience was dismal and I will not book again at Quality Inn I made a last minute decision to travel and on the day before our stay I booked for a room for one night . Since the confirmation stated that payment would not be collected until arrival , I felt that I could make this reservation knowing that our plans were tentative. Our plans changed and the very next day , which was the day of arrival, I called to cancel the reservation in the early afternoon. I expected no difficulty cancelling since the reservation had just been made. I was still charged for the stay even though I had called to cancel . The manager was completely unwilling to consider the circumstances that led to this cancellation. I will never again reserve a room at a Quality Inn
We had a charming stay. I've returned to the Uptown Inn over the years (current & former ownership) for many good reasons: warm hospitality, reasonable price, great location, and comfy, spacious, individually-themed rooms. Staff graciously met the needs of our large family leaving before sunrise; their comp breakfast spread is impressive!
As a walk-in to a nearly full motel, we were put in the overflow (apparently an older motel recently purchsed from a private owner). Paid the Quality Inn rate, yet got low quality room. There was a large crack running almost the entire length of the door frame - looks like somebody had tried to break in. Very small room, only a double bed. And we didn't even get Choice points! If you plan to stay here, check out the room before paying and don't take the overflow! It's certainly not worth the inflated price.
Better than the pictures. Be sure and request top floor in the newer addition across street from office. Rooms clean, good breakfast, hot cookies from 5p-9p. Staff very friendly. Hurricane Ridge a must to see. Eat at Cafe Garden and Kokipelli Grill (Chicken Kabob w/mango salsa). Both kid friendly. Walk to ferry. Would return!
The room was nice the staff good but the walls and doors,floors are so thin you can here EVERYTHING! The water pipes make such loud noises I thought they might burst or something. every night and morning we were woken up from the noise of the pipes and people outside our door. It is the worst quality inn I ever stayed in and we will not stay again. we checked out several days early because of it.the hbo also never played and never fixed after several requests. it looked like a scrambled picture. this place is not worth the cost and convience of the ferry.
Location was just off of Highway 101, close to the ferry terminal, small movie theater, Safeway and the site of the AAU Basketball Tournament which is why we were in Port Angeles. Room was adequate since we were only there to sleep. Queen size beds were comfortable. We were in an annex room which is across the street from the lobby. It was quiet at night - could not hear traffic which was a plus. Breakfast included waffles, biscuits and sausage gravy, cold cereals, instant oatmeal, yogurt, muffins, danish, toast, fruit juice, apples, oranges, coffee, tea, cocoa - ample choices for a simple breakfast. Front desk folks were friendly. The motel is 'tired' and could use some attention. Carpets were worn, needs fresh paint on the walls. Bathroom was tiny, tiny, tiny. Room had a coffee maker, microwave and small refrigerator (no freezer space). Big windows were clean and had a peek-a-boo view of the mountains. Cost was a little less than other motels in the area. Not for the trav...
The only thing that I found to be uncomfortable with this place were the beds. They were rock hard. I like to stay in motels and such, but I want the bed to feel great. I don't want to wish my whole trip that I was back at home..........................The only noise I heard at this place was all the other travellers coming and going way early, but I am a light sleeper too. \nThey also allowed my two small dogs which was great! I would stay at the Quality Inn again, but I plan to take a cushy topper for the mattress.........................LOL
From the time you check in you are delighted to find this is not just another chain motel. Outstanding front desk staff with advice for restaurants. Rooms are themed with decor like a home. Super clean. Great expanded continental breakfast. Great location and view of harbor. Wish I was staying a week.
An old motel...our room was in the annex across the street from the office. The first room we were assigned was dirty and there was moldy food in the refrigerator. Moved to a different room which was okay but not great. The place is badly in need of new carpet. Complimentary breakfast was adequate.
Very nice rooms, amazingly helpful staff, beautiful lobby
Very comfy bed It's basically like a Best Western and a nice lodge hotel had a baby. It's nothing special, but it's comfortable, clean and does the job.
The location was good, as it was close to the Olympic National Park, restaurants and the waterfront. The staff was helpful and very friendly. The room was comfortable. I have no complaints.
Clean and comfortable and great place to stay for the bike race! No complaints
We we arrived to Port Angeles we drove around looking for a nicer hotel. Days Inn looked nice and neat from the outside and the location was convenient for what we wanted to do. The staff was friendly enough. The bed was comfortable and I slept well. We didn't even take showers in the morning. My friend was excited to relax in the bathtub,only to run her fingers across the bottom and found them covered in filth. The corners in the bathroom were built up with dirt, this is not something that happens because it wasn't properly cleaned last time, but because it has not been thoroughly cleaned in some time. The scum build up in the tub could have been cleaned with a good bleach cleaner and a scrubby sponge, but obviously had not been done in quite some times. If it comes off on your hand, it can be cleaned. Anyway, the management is not checking in on the cleaning staff and making sure they're doing their job. Although I slept well and found the bed comfortable, the dirty bathroom made you wonder how well the rest of the room was cleaned. Management needs to do their job and check the rooms. Check the corners and make sure there is not a build of of dirt. You can see the dirt build up in the corners. The tub should not have a scum layer, but if your eyesight is failing, run your fingers across the bottom/sides of the tub. If when you look at them and they are dirty,that means the tub has not been properly wiped down. It makes me wonder what the cleaning staff/managements houses look like. If I was the owner of this hotel and knew my property was being so neglected, there would be some staff turn over! This is a nice place that is not being properly managed.
Room was better than expected after looking around outside and lobby Attendant got into argument with couple in front of us instead of practicing good customer service; incensed that customer and they left after having online reservation she wouldn't honor; was very nice to us but whole thing made me very uncomfortable; would have gone elsewhere if they hadn't been my only choice
Close to fast food options. Close to Olympic National Park. Outdated hotel; breakfast worse than other hotels from the same group.
Like: convenient location, it had a shower, bed, fridge, microwave, in-room coffee. The lobby staff people were very nice. It was less expensive than nicer places in town. Didn't like: carpet and upholstered chair were very dirty looking. Our request for a table to work at was ignored. The cleaners didn't clean the coffee pot or make up the bed. (That last really amazed me. I've never stayed anywhere and not had the bed remade daily even if the sheets weren't changed.)
Conveniently located near downtown Port Angeles. Booked a room for my wife, son, and I the day before, and this was the least expensive motel with a pool. The pool and hot tub were small but pleasant after a warm summer day. It was nice to have a small fridge in the room, and the free breakfast included some deliciously fluffy waffles. The beds and pillows were not the most comfortable. Once you got past the waffles, the breakfast was mediocre; no protein options, either meat or egg.
The room was very clean and comfortable Parking seemed low
We stayed 4 nights at this place and would definitely stay here again if we pass through again. The place is older but very well kept and maintained. The rooms are spotless. The bed was also good and reasonably firm, in good shape. It is also convenient walking to grocery and restaurants. The owner and family are friendly and helpful.
Reception desk very nice. Overnight stay to board the ferry in the morning. Clean, comfortable and continental breakfast. Very convenient.
The staff was very nice, room was clean, good price, refrigerator & micro No air conditioning, there was a fan. No closet, there was small rack for hanging clothes by the refrigerator. Room was a little tight for my husband and I with our two suitcases.
comfortable for a short stay. like the fact that there was a sofa to relax on. there were a few pieces of someone's hair that was not mine. the bathroom door opens right in front of the sink which was very uncomfortable considering how small the bathroom is.
Rooms were clean, bed was nice, hotel is within walking distance to many things in the Port Angeles area. Room had a refrigerator & microwave which came in handy. Daily Continental breakfast with fresh fruit. Staff were helpful and friendly. For a motel it is high on our list to stay at again. MN Breakfast area was a little small, but we ate in our room most of the time so wasn't a big deal to us.
Staff was very friendly and helpful. We give them 5 stars. Clean. Good value/price. Should NEVER be rated 3 stars. Facility is run down and dated. More like a 1 star.
Quick access to Olympic NP, which is where we were heading the next morning. There were a few things that made this feel like a poor choice: We were on the road all day before arriving, and admittedly arrived late around midnight, but this is not the first time travelers have arrived late to a motel or hotel. The person who greeted us when we rang the doorbell at the front desk was not wearing a shirt. Then it was not possible for them to give us a key until the next morning. The room seemed clean enough, but the bathroom HAD NO DOOR. I'm close with my fiancé but I think everyone could use a little separation for the bathroom. The person who showed us to the room also told us there would be coffee starting at 6am, which we were looking forward to before hopping back in the car, but at 630am the office was still closed with no one is sight. The room was clean enough and the bed was comfortable for a night of sleep but overall not the greatest experience.
I liked the quality breakfast with a waffle maker, scrambled eggs, toast, and even hot soup for dinner. I also liked the convenient location to downtown Port Angeles and the waterfront. This hotel had a great staff - very professional and friendly.
have room available when everywhere else booked up everything. Dirty carpet, small tiny bed, and too soft. tiny square hard pillow. No air conditioner and it's hot in Summer shower is not powerful And expensive!!!
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Location, breakfast, soup dinner, clean, quiet No TV guide, the listing on the local menu matches mom-digital stations, but there are a host of digital stations unmarked except numbers, no reference guide as to which channels match with numbers. Easy to do, probably not many people care!
The staff was friendly and the room was very clean. Air conditioning would be nice, but I did not expect it for the price that I paid.
The location was optimal There was a car parked in front of our room with a dog in it who barked all night
Clean, comfy, awesome staff The bell tower clangs loudly and can be heard through the doors so bring earplugs
Close to a lot of cool shops and the beach. The room we stayed in, 106, kind of had a urine smell.
Pet friendly, large room,helpful staff,evening soup,good breakfast choices,central location Fold out bed was uncomfortable, but we bought a cheap egg-carton mattress cover that solved the problem
Room was nice no traffic at night comfortable bed good room for the price. No ice machine close by.
The staff was very friendly. Their complimentary breakfast was amazing (mini waffles! Biscuits and gravy!!) I left my phone charger in my room and they were so nice to send it to me.
I liked that you can walk to almost everything you need. The staff had no customer service skills