Opiniones recientes
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- Neutrales
- Negativas
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5,6
Closed early
Ventajas: I was due to drop off my car at 5pm, I arrived at 4:55 and the Office was already closed. This meant I was unable to confirm an alternative payment method for the final balance as well as not being there to oversee an inspection.
Desventajas: I can’t believe they had closed early. I also needed to get a cab to the ferry port which I no longer could as they couldn’t call for me! Thankfully the kindness of strangers prevailed, but not impressed.
Opinión de
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4,8
Ventajas: Nice car plenty of size. Upon drop off in Seattle we got a very nice person (gal) who seemed genuinely concerned that our check in experience was so poor. She indicated that she would do something about it.
Desventajas: Clerk (guy) In Port Angles, WA at check in was obnoxious and pushed add on insurance continually. Car was filthy and he made no attempt to clean up for us. A real jerk.
Opinión de
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7,2
Ventajas: Fast service
Desventajas: Car was dirty inside, they didn't pick us up because they were busy, we had to walk a little over a mile or wait for them. We walked.
Opinión de
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8,0
chrysler a good ride
Ventajas: The chrysler full size luxury car I rented was great. It had all the latest technology and comfort and horsepower. We had three adults and two children comfortably. Mileage was 32-35 mpg.
Desventajas: When I rented the car I chose to get coverage for the vehicle only. But when I returned the car there was an extra $200 charge on the bill which the agent told me was for full coverage. I was not aware of the extra coverage until I returned the car. I was not pleased.
Opinión de
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6,0
Mechanical and Electrical Problems
Ventajas: My wife and I rented a car during our vacation to the west coast. The choice of cars was good and we were initially upgraded to a larger SUV at no additional charge. The price we paid was the lowest compared to other rental options. Every employee I dealt with during the rental was professional and polite and wanted us to be satisfied. I do not hold them responsible for the car problems.
Desventajas: On the 3rd day of rental the check engine light came on. I called the office where we picked up the car and we were asked to return the car. This consumed 3 hrs. of vacation time and required us to adjust our travel plans. The agent was very apologetic and agreed to reduce $75 off the total charge but it was a frustrating way to spend a limited amount of vacation time. The replacement car developed its own set of problems. The dashboard lights and the lights on the display screen for radio/backup/cooling, etc. would periodically go blank. This meant that you could not see how fast you were going at night. Fortunately the head lights remained on. To say the least this was unnerving.
Opinión de
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10,0
Ventajas: It was excellent, and trusted whit out aasking a lost of questions.
Opinión de
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10,0
Prompt service
Ventajas: Got prompt and courteous service. All was in order. Car performed as expected.
Desventajas: Nothing
Opinión de
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10,0
Ventajas: Fue excelente, y con confianza al a hora de hacer preguntas.
Opinión de
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10,0
Servicio rápido
Ventajas: Servicio dieron rápido y cortes. Todo estaba en orden. Coche realizado como se esperaba.
Desventajas: Nada
Opinión de
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10,0
Ventajas: It was excellent, and trusted whit out aasking a lost of questions.
Opinión de
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10,0
Prompt service
Ventajas: Got prompt and courteous service. All was in order. Car performed as expected.
Desventajas: Nothing
Opinión de
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10,0
Ventajas: Fue excelente, y con confianza al a hora de hacer preguntas.
Opinión de
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10,0
Servicio rápido
Ventajas: Servicio dieron rápido y cortes. Todo estaba en orden. Coche realizado como se esperaba.
Desventajas: Nada
Opinión de
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7,2
Ventajas: Fast service
Desventajas: Car was dirty inside, they didn't pick us up because they were busy, we had to walk a little over a mile or wait for them. We walked.
Opinión de
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8,0
chrysler a good ride
Ventajas: The chrysler full size luxury car I rented was great. It had all the latest technology and comfort and horsepower. We had three adults and two children comfortably. Mileage was 32-35 mpg.
Desventajas: When I rented the car I chose to get coverage for the vehicle only. But when I returned the car there was an extra $200 charge on the bill which the agent told me was for full coverage. I was not aware of the extra coverage until I returned the car. I was not pleased.
Opinión de
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5,6
Closed early
Ventajas: I was due to drop off my car at 5pm, I arrived at 4:55 and the Office was already closed. This meant I was unable to confirm an alternative payment method for the final balance as well as not being there to oversee an inspection.
Desventajas: I can’t believe they had closed early. I also needed to get a cab to the ferry port which I no longer could as they couldn’t call for me! Thankfully the kindness of strangers prevailed, but not impressed.
Opinión de
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4,8
Ventajas: Nice car plenty of size. Upon drop off in Seattle we got a very nice person (gal) who seemed genuinely concerned that our check in experience was so poor. She indicated that she would do something about it.
Desventajas: Clerk (guy) In Port Angles, WA at check in was obnoxious and pushed add on insurance continually. Car was filthy and he made no attempt to clean up for us. A real jerk.
Opinión de
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6,0
Mechanical and Electrical Problems
Ventajas: My wife and I rented a car during our vacation to the west coast. The choice of cars was good and we were initially upgraded to a larger SUV at no additional charge. The price we paid was the lowest compared to other rental options. Every employee I dealt with during the rental was professional and polite and wanted us to be satisfied. I do not hold them responsible for the car problems.
Desventajas: On the 3rd day of rental the check engine light came on. I called the office where we picked up the car and we were asked to return the car. This consumed 3 hrs. of vacation time and required us to adjust our travel plans. The agent was very apologetic and agreed to reduce $75 off the total charge but it was a frustrating way to spend a limited amount of vacation time. The replacement car developed its own set of problems. The dashboard lights and the lights on the display screen for radio/backup/cooling, etc. would periodically go blank. This meant that you could not see how fast you were going at night. Fortunately the head lights remained on. To say the least this was unnerving.
Opinión de
