Resorts en Phu Quoc

Ventajas: El personal genial, el desayuno increíble, instalaciones de 10....

Ventajas: Todo, no hay ni un pero que ponerle. Las instalaciones, la atención del personal y su amabilidad, la calidad de la comida y los restaurantes del resort, es simplemente increíble! La playa del hotel es maravillosa. El desayuno es alucinante y los restaurantes a los que se puede ir a cenar, son de un nivel altísimo. Eso sí, conviene tener en cuenta que la excelencia se paga y no es barato. Si se tiene claro esto, no hay mejor elección para Phu Quoc!

Desventajas: Nada

Ventajas: The room and view of the gardens from the room. Room amenities. The bed and pillows extremely comfortable. Gardens beautifully kept and lush. Staff very friendly and helpful. Outstanding breakfast. The food at the Vietnamese restaurant in the resort was delicious. The live cover band that appear most evenings were excellent with just ther right tone (not too loud). It was a pleasure to stay at this paradise resort for a week.

Desventajas: The area outside the resort is over-developed and looks to be getting worse. Restaurants serve very average food. For this reason I would not return.

Ventajas: Excelente desayuno!!! el personal es muy amable

Ventajas: The breakfast was expansive and catered for all tastes and was fresh each morning. Staff were very friendly and nothin was too hard. Staff always smiling

Desventajas: The pool was very clean although during the day there were pockets of oils and other things gathering in some of the corners which made it look a little unhealthy.

Ventajas: Everything is perfect, but if i have to choose is resort’s sparking clean and friendly staffs are the most i like. Even in this virus period, the resort still keeping a very excellent level of everything. Staffs make me feel a warm welcoming from the 1st day we’re arrived till the last day we leaved. This can be the best resort in PQ island in this price, highly recommend.

Ventajas: I like the pool and the staffs.

Desventajas: The WiFi is too slow!

Ventajas: Sparkling wine during breakfast, breakfast was amazing, clean beach

Desventajas: Totally overpriced food at the restaurants, we paid 200,000 vnd for 11 pieces of french fries for our daughter! Not just that, the portion of the food in the restaurants was also pathetic, especially at the indian restaurant! Go outside of the hotel to eat, you‘ll be surprised of the value of the meal compared to the hotel. Other thing is that there are jelly fishes in the water, not the hotel‘s fault but just to give a bit of warning, my daughter got stung. The staff’s attitude in the kidsclub was not consistent. For 6 nights that we stayed there, only the last 2 days that we have a friendly staff that was enthusiastic enough to be there and play with the kids, the rest of the time was just a quite unfriendly staff who looked like that she rather be somewhere else.

Ventajas: Todo !!! Hotel resort espectacular!!!! Todas las comodidades de alto lujo!!! Personal muy atento !!! Habitaciones increíbles !!! Si quieres para 5 días de relax total !!! Este es tu hotel !!!!

Desventajas: Por poner un pero !!! El precio de las comidas un Pelin caro !!!!

Ventajas: there is very nice pool with romantic coconut trees and beach. Also nice breakfast is serving in every morning.

Desventajas: They should upgrade the karaoke devices for better sound

Ventajas: Everything was great. The staff is extremely friendly and helpful. The facilities and location were just perfect. We had an amazing time there...could relax and enjoy all the resort offers. Thank you for making our holidays wonderful.

Desventajas: There is room to improve the food at the pool bar.

Ventajas: Es un 5 estrellas de verdad, un resort para ir a descansar y disfrutar de las instalaciones

Desventajas: Nada, todo perfecto

Ventajas: Service staff were very friendly and helpful (shout-out to Ms Ann who assisted us on our first visit, and again on this visit - she's exceptional). They've implemented an ala carte menu for dinner (which we prefer) instead of a buffet. They've also further implemented an app-based ordering and interaction service: eg. need a buggy? use the app. have a question? use the app. need an in-room amenity? use the app. etc.

Desventajas: The other restaurant, cafe, and minimart was closed. Likely to reduce overheads in view of lower occupancy due to Covid-19 border closures. But they put in the effort to minimize impact on experience.

Desventajas: The staffs are not well trained. They keep lying when we asked for the buggies car, there are no arrangement, we wait for 30'. And not one time. No restaurants open during week days, and only no good food delivery in a paper box. It is unimaginable for a 5 star resort. We won't come back.

Ventajas: The rooms are spacious and modern. Good facilities and breakfast. The beach is clean.

Desventajas: Lots of ants on the kitchen counter and the first floor toilet. This place is a little far from the town so if you want to go for dinner the options are very little, they have only 2 restaurants, you will need to take a taxi at least 30-45mins to town for more options.

Ventajas: The villa was very nice, we highly appreciated the private pool. All the staff very polite and helpful. Breakfast and the lunch menu tasty and varied. All in all an excellent resort!

Desventajas: Our one and only reservation - we went once for the dinner (vietnamese cuisine/ restaurant) and honestly - we were not impressed. We ate better on the streets of Saigon or CanTho.

Ventajas: It is isolated and awesome

Ventajas: El paraíso, para un europeo es sin lugar a dudas el reflejo del lujo Asiático. Desde el primer momento que llegas, el personal te atiende como si estuvieras en tu casa. Las villas son encantadoras, duermes escuchando las olas, todo lujo de detalles, la piscina privada es de ensueño. El personal en todas sus áreas es encantador, con animo de atenderte, ayudarte, preocuparse... un agradecimiento especial a Jonathan atento, simpático, elegante y sobre todo un gran profesional. Annie (Thao) y su compañera (no me acuerdo del nombre :() del restaurante un encanto. 100% Recomendable.

Ventajas: Amazing place. Everything was great. The resort, staff, rooms was all exceptional and the beach and front area they have has to be one of the best on long beach.

Desventajas: I didn't like leaving

Ventajas: The service was excellent, I got an unexpected upgrade to an amazing beachfront villa. Miss Mai and Miss Oahn at the front desk were so helpful and polite to me! The free transport to and from the airport was also nice. I really loved the staff’s attention to detail! Lunch by the pool was perfect and they serve a mean burger. Mai also organized a great excursion for fishing and snorkeling for one of my days. I felt at home with them for the 3 nights I stayed, I’ll definitely be back soon!

Desventajas: Cleaning the first night was not up to the standards of the hotel, the floor wasn’t cleaned of all the dead mosquitoes and I had to call housekeeping back. I also wish the outside staff (waiters/waitresses and bartenders) were more accessible... if I ever wanted a drink or food by the pool or beach, I had to hunt down someone in the main restaurant first.

Ventajas: Beach front villa was amazing. Relaxed and comfortable, the service and facilities were excellent. Enjoyed the fabulous breakfast every morning. This was a sensational stay. Highly recommend a beach front villa. :-)

Ventajas: Very friendly staff. Convenience location and good facility both for work and leisures

Desventajas: Yet to find one

Ventajas: Big, comfy room, beautiful hotel gounds, clean beach, very big sea swimming area. I don’t know if the hotel was empty (judging by breakfast- rather not!) but it was never crowded and everyone could have their privacy. Good breakfast, nice restaurants within 5mins walk- I miss it already!

Desventajas: Can’t complain about anything!

Ventajas: Nos encantó absolutamente todo. Desde la distribución de las cabañas, la zona de playa, la piscina, la habitación, y por supuesto el personal. Fueron los 2 últimos días de nuestra luna de miel y que puedo decir más que INCREÍBLE.

Desventajas: La habitación huele a humedad fuera del resort la playa muy sucia

Ventajas: El hotel es muy completo y delante de la playa.

Desventajas: Necesita una reforma urgente

Ventajas: perfect location to everything. nice beach and pool. very polite staff although some of them can't speak English, but willing to help all the time.

Desventajas: the king size bed of ocean view room is actually two single beds putting together.

Ventajas: We had accidentally booked a room with one big bed instead of two smaller. The staff was very nice and we got an extra bed in the room with no extra charge, and an offer to change room after two nights when they would have an available room with two beds. Very good breakfast. Great location by the beach and easy to grab a taxi to the city We stayed in the "beach zone", I think that was the name. We did yoga one morning wich was included in your stay, you also got one hour of free tennis. A very nice tenniscourt

Desventajas: The only bad I think was our neighbour that slammed the door very hard

Ventajas: The breakfast was outstanding.

Desventajas: A bigger menu on the beach.

Ventajas: We had a fantastic stay at Famiana Resort & Spa. Nice and clean room, large bathroom and a great view from our balcony. Staff members were smiling and helpful and made us feel very welcome. The hotel is located at the beach, which is beautiful and clean. I would also recommend the free yoga classes they offer every morning (except for weekends). The breakfast is very good, and there are many restaurants and small shops just outside of the hotel. If you are looking for a relaxing spot to spend your vacation, you won't regret choosing this one!

Desventajas: Beware of the traffic outside of the hotel area. There are no pavements or anything, but just watch your step and you'll be fine. It's nothing compared to Ho Chi Minh City :)

Desventajas: Paying method around bars and restaurants to slow. it would have been easier to book it to your room.

Ventajas: Food was nice and could visit/ enjoy safari, vinpearlland easily.

Desventajas: The supervisor in nemo restaurant was rude and asked me if I came for the breakfast second time in this morning! She totally ruined my day! If she thinks I am suspicious, then she needs to check the entrance system internally first before she ask me! How unprofessional she was! Cannot believe she is supervisor in vinpearl resort. I complained this at my check out to the manager at the front desk. He handled this professionally, and tried to make my feeling better! I thank him for the caring attitude! The female supervisor who was working around 9:30ish on 23rd Jan, ruined my day and I have to share my experience on Korean SNS to prevent other korean travelers not to get this kind of bad experience!

Ventajas: Very comfortable room and great facilities. Good selection of food. Nice pool and beach.

Desventajas: The hotel is so bad for the environment. A lot of unnecessary single-use bottles, no water dispensers and only give you small water bottles each time. No recycling bins. Constantly putting paper under the door with messages. Most staff are nice. One in the bar by the beach was very loud and extremely rude to us.

Ventajas: The rooms and bathrooms are huge and nicely decorated. Pool area is super nice. Reception staff are very friendly. It's a nice place, but needs to make strides towards being more sustainable.

Desventajas: A hotel of this size can make a difference to the environment, but this one is full of plastic and has no obvious recycling facilities or eco policy. The only water available was in small plastic bottles that were subsequently thrown away in their thousands. There were eight small plastic bottles in the bathroom every day. We visited the nearby beaches and they were full of plastic, which is indicative of the attitude.

Ventajas: The resort is very clean and well kept. The pool and the gym are amazing. The free tennis is a major plus. Going around the area is made very easy with the tuk tuk service and also the complimentary bus to the night market everyday at 15 and 17 is great! The rooms are wonderful and the bed is super cozy!

Desventajas: The buffet that is included in the all inclusive is not good. I would not suggest taking the all inclusive package except that due to the location of the resort far from any other restaurants or towns it is the only option.

Ventajas: Close to the land and safari. We’ll schedule for shuttle bus between the locations.

Desventajas: I’ve dropped mail to consult the airport pickup but didn’t get respond for over 1 month. Then I called the hotel to let them know my flight but was told to write mail again. But when I arrived the airport, there is still no reservation for me. And I was told to wait for another 30 min. The arrangement really need improvement. Also, when I arrive the hotel finally, it takes around 20 min to keep me waiting after getting my passport. And in the meantime, they are dealing cases with other customers. And told me that they cannot find my reservation. When I showed my booking record, they found it immediately. It was really disappointing before arriving the villa.

Ventajas: Check in was an issue and there were a few language backfires but other than that an awesome stay.

Desventajas: Not enough people spoke English.

Ventajas: Everything was fantastic from the villas to the location. Staff were so friendly and helpful, especially Mr Tuan and Mr Lam. Will definately return.

Ventajas: Beach with many games and the enthusiasm of the staffs

Desventajas: The food was not delicious. And it was too expensive for its value

Ventajas: The check-in process was very easy. and all the staff were kind. Room service was very satisfying

Desventajas: The breakfast restaurant was too loud.

Ventajas: Beautiful Place

Desventajas: There should be some nightly entertainment space like a disco, somewhere to have drinks and listen to music. The price of drinks such as beer is very high in the restaurant, there should be daily offers of good fish for food,

Ventajas: Position of the vila direct on the beach. New year eve party was awesome. One of the best. Our villa was absolutely fabulous. Big, clean, nice design, cozy, comfortable. Mr Tuan, our guest staff was absolutely amazing. Excellent english(for Vietnam it is a miracle) always paying attention to our needs, organizing tour for us and most of the time do the job for his colleagues that could not communicate with foreigners.

Desventajas: Staff did not speak English at all. They did not refill daily the shower gel and shampoo on the bathroom. Food was average, the same everyday and all the daily meals almost the same. Very noisy the restaurant and nobody speak english. Not even international words: yes, no, espresso, fruits,etc..

Ventajas: The best hotel in phu quok! We got a huge villa, very spacious, very luxurious, very well equipped and tastefully decorated with big TV, private pool with lake view. The shuttle service is very efficient, both inside and outside the hotel pick up and droop off from the airport. Also they have shuttle to the city 2 ways. Reception and departure are very efficient, everything is computerized and modern. The place itself, the gardens and pools are clean and well kept and everything is very green and beautiful to the eye. The beach is clean and the water are clear, there are many beach facilities to guests use

Ventajas: El Hotel es precioso pero queremos agradecer especialmente al Sr. Diego, responsable de habitaciones toda la atención y amabilidad que tuvo con nosotros. Cuando llegamos booking nos había dado una habitación para 4 personas que realmente no era confortable por lo pequeña. El Sr. Diego( que me disculpe pero no recuerdo el apellido) nos lo solucionó rápidamente. Nuestra estancia fue realmente fantástica.

Ventajas: Property has a private beach; next to the beach there is also the main pool.

Ventajas: La actitud servicial de la Guest Relations Manager Ms. Ladie. Estuve preparando con ella vía mail la decoración para el día que le iba a proponer matrimonio a mi novia. Ella me ayudó en todo lo que necesitaba y la decoración salió 10 puntos.

Desventajas: La atención del personal de recepción. Pagué en dólares y días después me pidieron que les cambie unos billetes que estaban manchados (por qué no me lo reclamaron el mismo momento que pagué?). Por otro lado, muy desorganizados y no hablan bien el inglés, por lo que se presta a confusión. El restaurante tropicana es pésimo. MUY POCA cantidad para lo caro que es. Pedimos jugos frescos de ananá y nos dieron un jugo artificial. Pedimos unos ribs y nos dieron 2 costillas muy pequeñas. No lo vale para nada.

Ventajas: The staff.

Desventajas: It is more convenient if the bus can wait for 15 minutes after the plane lands.

Ventajas: The beach is clean. The staff are friendly.

Ventajas: Simplemente espectacular! La habitación impecable, los jardines, riachuelos con peces, la playa muy limpia cuidándolos todo el tiempo, club y parque de niños, varias piscinas, trasporte gratuito al aeropuerto y al centro de la ciudad, nos cambiaron a un bungalove, nos dejaron hacer el check out late sin coste. Cris el gerente del hotel está muy pendiente de los huéspedes. El lugar perfecto para relajarte y descansar.

Ventajas: Loved the buffet breakfast, Pool, service everything especially fitting for kids

Ventajas: La piscina y varias opciones de desayuno.

Desventajas: Las instalaciones son viejas y desapidadas. Servicio lento y personal con gran necesidad de formación. Aislado de otras atracciones y excursiones ofrecidas por el botones con poco conocimiento y una enorme barrera del idioma. La comida en el restaurante era cara y la peor que he probado en Vietnam. En realidad no es un complejo de 4 estrellas, no sé quién sobornó para obtener la calificación, pero debería ser revocado. Tan triste que pasé una semana allí y perdí tanto dinero por nada.

Ventajas: room and bathroom layout was good. Grounds lush and well kept.

Desventajas: Very dated interior and furnishings, Sea and beach littered with rubbish

Ventajas: Little bit old design concept. But all facilities were keep maintain and organize. Staff very nice and was upgraded my room for free.

Desventajas: Nothing. Except little bit far( 4km) from town.

Ventajas: The breakfast was passable. The location of the hotel was very good. Right on the beach which was exactly what we were looking for.

Desventajas: The buildings looked a little tired and in need of some renovation which to be fair did look like they were working on and without being obtrusive.

Ventajas: No nos ha podido gustar más! La habitación estaba limpia y fresca. El personal ha sido muy amable con nosotras, cualquier duda que hemos tenido nos la han podido resolver. Las instalaciones están muy bien cuidadas. El desayuno buffet es alucinante! Lo recomiendo 100%

Ventajas: Great location, very comfortable and clean accommodation and great staff

Desventajas: Beach was closed due to "rough waves" but I suspect it is because they are not actively cleaning their private beach as there was a lot of pollution around. Similar case with other resorts near by. But not great when you travel for a beach holiday.

Ventajas: The fact that you’re just a stones throw from the airport is a blessing after a very long flight!

Desventajas: There’s nothing I didn’t ‘like’ - but in fairness, the whole resort is dated and in dire need of a total makeover. Seems to be catering to the more Eastern Europe travellers...

Ventajas: Nos hicieron un upgrade al ser temporada baja, las habitaciones eran modernas y limpias

Desventajas: No hablaban inglés los trabajadores y las fotos del hotel fueron tomadas hace mucho tiempo, los exteriores estaban descuidados y con aspecto cutre.

Desventajas: Never come back

Ventajas: Nada

Desventajas: Todo un desastre dicen que es un hotel 4 estrellas y no supera las 3..... construcciones aledañas..... un canal que pasa con el agua estancada/podrida..... personal no habla ingles..... la supuesta pileta sin fin.... puffff mentira...... la playa no tiene longitud....desayuno muy pobre..... ascensor sin ventilacion ( gente sube en torso desnudo y con olor ).....la decoracion exterior de las instalaciones son un desastre muy naif...... lejos pero muy lejos del centro ( 4km mas o menos ). En fin no se lo recomiendo a nadie!!

Ventajas: An quiet and peaceful for a holiday trip

Ventajas: Good pool alongside the beach; Really nice gardens; From walking past many resorts, it looked like the best luxury resort on the island.

Ventajas: La cama era cómoda

Desventajas: Todo el encanto de un quirófano. Luz de CFC dura. Suelos sucios. El personal era muy ruidoso y fumaba fuera de la habitación todas las mañanas. Playa erosionada. Canal de aguas residuales sucio en un lado de la propiedad que fluye hacia el mar justo al lado de la playa. El desayuno era horrible. No hay mucho que gustar.

Ventajas: La playa está afuera de la habitación.. top

Desventajas: Mucha gente ocupa las sillas de playa y no están en el hotel, a veces es difícil conseguir un lugar... el desayuno más orientado a los asiáticos, solo comida. La habitación estaba bien pero la cama sin soporte en la cabeza y pies lo cual dificultaba a veces para dormir

Ventajas: The hotel is situated right on the beach, the territory is very quiet and big, bungalows look lovely from the outside, every day cleaning service with towel change, new amenities every day such as tooth brush/past, shaving set, comb, wisp of bast and so on. Café, restaurants and shops are 2min walk from the hotel, extremely tasty cocktails at the beach restaurant.

Desventajas: The staff terribly don't care about the customers, about the territory, about the bungalows... looks like simply they don't have any chief inspiring them, guiding, setting&controlling standards. From time to time staff even look rude and not satisfied with the position they have. As an example: at the mentioned in hotel description PRIVATE BEACH staff will not even do a short walk to serve hotel customer but will do their best for the people from outside as they PAY for the sunbed. Staff will open an umbrella for the people who pay, clean the sunbed, take the money and will go back to the shadow. Hotel customer can fight with the umbrella 10min and no one will come to help (it is not that simple as you may think to open it!). Staff selling the best sunbeds at the beach, so you will have to enjoy the worst last free. Plus they can come to argue you if you move the umbrella a bit to catch a shadow because they will have to do their job after to move it back. At the check-in we were asked to leave our passport or 100$ as a deposit?? What's wrong with you? Broken shower cabin has no door, water goes out, everything is wet and slippery, what we can break? ourselves? As a description of zero customer care, during the booking we mentioned that this is our honeymoon trip, hotel didn't even put us some flowers in the room or small congrats card.. They gave us a bungalow right next to the restaurant and after some days moved to the next bungalow family with 2 infants. At the moment of booking we've asked for the quiet place and we've got a hell. During our stay staff were burning trees on the hotel territory...at the day time, when everybody were at the beach! All territory was full of smoke, beach full of smoke...they cut the palm at the beach right next to our sunbeds so million of ants attacked our towels.. As already mentioned STAFF DON'T CARE ABOUT CUSTOMERS. At all.

Ventajas: Nuestro bungalow con vistas al mar estaba muy bien situado. El hotel tiene una playa limpia y la situación del hotel en Phu quoc es buena. Dispone de hamacas con palmeras en primera linea de playa. Lo mejor!

Desventajas: El Desayuno es muy escaso. El personal del restaurante en general poco servicial. No quisieron darnos de cenar aunque quedaba 1 hora para su cierre. El hotel esta poco cuidado, pero como todo en general en Vietnam.

Ventajas: The location the staff were pleasant

Desventajas: The Bungalow was advertised as deluxe, & a Resort, the bathrooms were not clean, the whole resort is rundown, building work going on. Nothing was attractive about it. We were very disappointed as were all guests staying.

Ventajas: The view is amazing, I love how peace it is, but the restaurant is not opened again and too much mosquito

Ventajas: Just right in front of the beach, calm atmosphere

Desventajas: No locks in the dormitory, mattress not very comfortable, just a bit of water coming from the shower which make you occupy the bathroom for much time making other people wait

Ventajas: Good location - 5 minutes walk to the main road with all the restaurants and shops, but quiet, with private beach. Close to the airport, 10-15 minutes by taxi in the morning. Liked the beach area, very good, clean, with lots of sunbeds. Breakfast was ok, but nothing special. Didn't use the restaurant, don't know the quality. Good place for this price.

Desventajas: Breakfast finishes too early, till 9 or 9:30, I think for people on vacation it's too early. Staff at the breakfast was not very friendly and was too slow to clean dirty tables and prepare the food.

Ventajas: everything

Desventajas: Wifi not so great but I didn´t need it much.

Ventajas: La estancia ha sido correcta, no excelente.

Desventajas: No tiene piscina y la playa bastante sucia.

Ventajas: The location. It’s a nice part of Long Beach with smaller resorts. Good distance to all things needed.

Desventajas: The bungalow we rented was nothing like the pictures! Smaller, not as fresh. The pictures shown was the king size bungalow at the sea and not the ones they offer you. Breakfast was poorly. Hardly anything to offer. Wifi didn’t work either. At best you could browse social media app. Talked to some other guest and they all felt that they didn’t get the room they booked and paid for, so, don’t pay for this stay until you see what they offer you.

Ventajas: Property on beach front

Desventajas: Property was not value for money as it was rather basic, it lacked facilities, ie no swimming pool. For the price I paid, I think it should've included breakfast. The WiFi was very poor.