Ostróda hoteles

Ventajas: Breakfast was exceptional. Many things to choose. Everything fresh and tasty. Very nice restaurant with nice view. Staff very helpful. Hotel location is perfect. Natural surrounding, hotel well composed into it. I love the place.

Desventajas: Nothing comes to my mind.

Ventajas: The house we stayed in was beautiful, proper 4* unlike other so-called 4* places in Poland. Well equipped, secluded, great fireplace and wood replenished each day, beds/sheets very comfortable, rooms and bathrooms very large.

Desventajas: Swimming pool and spa area was packed, too small for the number of guests.

Ventajas: We have visited with my husband Wzgorza Dylewskie quite a few times and each time are amazed with the top notch quality of the place. We enjoy the hotel, spa offer, wonderful food and the surroundings. This time we stayed for the first time with our 8 years old son and created together only great memories. He said that we need to come back again but stay much longer! So be it :-) Fully recommend to relax and recharge the batteries!

Ventajas: Breakfast buffet, restaurant „Romantyczna” food exceeded my expectations. Fresh approach to traditional food worked out really well. Congrats to Chef :) Very good SPA offer however a bit overpriced. Beautiful scenery and neighbourhood. Interesting offer from BMW Poland - they provide their cars to hotel guests free of cost for full day. To just have to pay for the fuel.

Ventajas: Good place but expensive

Desventajas: All rest was fine

Ventajas: Very nice small property in beautiful nature location. Very quiet and clean. Staff extremely polite.

Desventajas: Very little attention to details and personal approach towards guests considering that this is very small property. There is no one to welcome you at the entrance to the hotel and help you with the bags. Staff don’t speak much English. There are only two restaurants with extremely small menu and very little choice of vegetarian food.

Ventajas: It was clean and the surrounding area was nice to walk around. Staff was friendly.

Desventajas: The food is wildly expensive for what you get. As someone who is in the restaurant industry (restauranteur and executive chef) it was actually insulting to be forced (which in a sense you are - there are no other places around to eat for miles) to pay such high prices for such mediocre, uninspired and overpriced food. At one point during our first night we felt that we had to send one of the dishes back as it was quite sub-par and just not on a level that you would serve to guests. The dish was taken away, after which we were promptly told that the executive chef had inspected our return and claimed it was perfectly delicious and that we were wrong. The waitress then added that she “saw with her own eyes” how delicious and tender the meat that we sent back (for being tough and dry) was. It took a little more polite argument before they finally agreed to remove it from our bill. These types of discussions have no place in the hospitality industry. Needless to say, we spent much of our 6 night stay driving to surrounding towns to eat. Also if you are looking for a place to relax with primarily adult guests, please note that there are A LOT of kids here in the summer. I wish I had know ahead of time because we were looking for less distracting surroundings on this particular holiday.

Ventajas: A special pampering place! Wonderful staff. This particular location is kids friendly so many little ones there

Ventajas: Breakfast, area, staff, treatments, romantyczna restaurant

Desventajas: A bit expensive

Ventajas: Excellent breakfast only lacking in pain choclat. Nice surrondings. Good range of different walking and cycling tracks, which were quite well marked.

Desventajas: Maybe a greater selection of dishes in the restaurant. More fitness sessions.

Ventajas: Everything

Desventajas: ......

Ventajas: Great location, good choice of breakfast, nice staff.

Desventajas: There was a lack of cleanliness especialy in balcony.

Ventajas: Great location. Breakfast was good with lots of choices.

Desventajas: Wi-fi did not work. Even-though breakfast was good, staff there did not even say good morning. All of the girls kept quiet all the time. Looked really rude.

Ventajas: Beautiful location area, wonderful breakfasts, stylish rooms, very nice and relaxing spa zone.

Desventajas: Mattresses could be more comfortable

Ventajas: Great location directly at the lake (I recommend the rooms with the lake view), size of the room, attractions for kids (indoor playground, table tennis, outdoor area with sand), public outdoor playground nearby, good breakfast with possibility to eat outside and really good Italian restaurant at the hotel.

Desventajas: Small swimming pool and no pool/area for small kids, few sunbeds, lack of proper changing room before entering the pool

Ventajas: Amazing location. Amazing view. Nice rooms. Cleanliness was great. Restaurant was amazing. Food was amazingly yummy.

Desventajas: The sofa bed was uncomfortable. Buffet was not that great.

Ventajas: Friendly staff. Good food and service in hotel restaurant . Amazing localization, just next to the lake. Relaxing Spa centre.

Desventajas: Restaurant should be open longer (it is closed at 22). Quite few people were asked to leave restaurant and move to lobby.

Ventajas: superb

Desventajas: room, good choice of food.

Ventajas: Everything was fine. Thanks

Ventajas: Quiet hotel, in a beautiful area. Little spa you can enjoy. Helpful staff.

Desventajas: None.

Ventajas: Nutella at breakfast.

Desventajas: No nutella on breakfast on friday.

Desventajas: Too much noise , kids running around everywhere making soo much noise couldnt sleep in the early morning and evening. i have complained nothing was done. I will not come back to this hotel i spent a lot of money for this stay and me and my partner were so tierd when we got back to England.

Ventajas: The place was clean, breakfast was good and the staff friendly and helpful.

Desventajas: It looks to be set up to handle youth groups on an ongoing basis. Nice kids but very noisy at all hours of the day and night

Ventajas: a nice friendly hotel in a quiet area but close to the railway station and the centre .i had a good room with with a nice bathroom and a view looking out the rear of the hotel .i paid extra for breakfast and it was worth it . you have free parking on the front or on the side of the hotel .i would stay again .

Ventajas: Nice pleasant room. Friendly staff. Generally clean. It is in a good location if you want to make a stop halfway to the Baltic coast from Warsaw. Beds were comfortable.

Desventajas: TV in the room was very small and the cable TV box was not working. It is very basic - I do feel it was a bit overpriced for a budget hotel. I guess this is what you have to expect when it is high season.

Ventajas: all. breakfast. bed. staff. cleaning. parking. location.

Desventajas: nothing

Ventajas: Simple, but nice place. Really good for the money. ;) Breakfast was awesome!

Ventajas: Location and price. Friendly and helpful staff. Plenty of car parking.

Desventajas: When it rained water was overflowing from a gutter onto our window sill making noise. The window blinds did not make the room dark enough.

Ventajas: Breakfast was quite good, rooms are simple and tidy. Good wifi, not far away form city center.

Desventajas: Staff talks only Polish (administration, waitresses). It was hard to ask for a cab or to get invoice for the company because of the language barrier. Not enough space for car parking, had to park on the street.

Ventajas: Location,breakfast.

Desventajas: It took me 5 minutes to find out how worked tap in the shower.I had impression,that it was broken.

Ventajas: All was perfect!

Ventajas: Room was comfortable

Desventajas: I did not have cash so I was unable to get a cold drink from the resturant. Evening meal was average. A lot of noise overnight in hotel and outside.

Ventajas: Comfy beds

Desventajas: This hotel is advertised as a Spa hotel - I found out after booking my accommodation that Spa has closed (even though they have price list for spa treatments on their website). Quite disappointing!

Ventajas: Nice helpful staff

Desventajas: Rundown rooms with dirty carpets and scraped furniture and wallpapers. Poor breakfast. Rooms had balconies and some guests were smoking there so it stunk cigarettes when door were open. Some rooms smelled cigarettes as well. Definitely not a 4 star hotel!!!!!

Ventajas: We got a huge suite for a very good price - it felt very luxurious. I guess the hotel is new, it was very fresh. The staff was very nice and helpful. We liked this hotel a lot!

Desventajas: Our Garmin navigator misplaced us by some hundred meters. It was by some old and not so nice looking buildings. The address is probably to the sports arena (running tracks, football field). Just look for the newest and nicest building on the long side of the arena - that´s it!

Ventajas: Great breakfast,lots of choises and good quality of food. Big parking lot. Comfortable beds and cozy room. Even stadium is next by for those who like morning run. We had business trip there and we are very sattisfied with this hotel.

Desventajas: Wi fi connection could be better.

Desventajas: This hotel is almost getting closed. There are lot of facilities missing in the hotel as against advertised here.

Ventajas: Location only.

Desventajas: Room was very dusty with shelves not cleaned for at least a week as dust was everywhere especially higher up. Corridors were in a poor state of repair with signs of water damage on the ceiling and the wall paper pealing away. Breakfast was very limited with not much choice compared to other hotels I’ve stayed in in Poland. Definitely over priced for what is on offer. Definitely will not book again. Essentially it’s a down trodden hotel.

Ventajas: The hotel is very nice and staff is very polte and helpful. Room is really big with balcony and comfortable beds. Shower is great also. Wi-FI signal is good, no problem. Big parking near the hotel. Free 2 bottles of water in a room.

Desventajas: It's not spa hotel. Pool and spa in another hotel in 1.5km from Platinum. Staff agreed with another hotel and we visited spa free, but it was surprised. Breakfast is ok, but coffee is very bad. No refrigirator in the room.

Ventajas: Modern and clean hotel.

Desventajas: It is not possible to pull the curtain on the windows or otherwise obscured the room. Don't restaurant on the place.( firs is 15min by walking) Instant Caffee on breakfast.

Ventajas: Breakfast is good

Desventajas: The receptionist did not speak English or any language other than Polish

Ventajas: The room was clean and the bed actually very comfortable. Water was provided and clean towels, daily. I didn't opt for meals so I can't comment. Location was good as it was right next to a lake.

Desventajas: First impressions weren't great as the room smelt of drains. However after a shower that disappeared. The train track was metres away and with a lot of trains passing, probably not great for light sleepers.

Desventajas: I did not like the staff in reception and breakfast. I did not feel welcome. I would like a hello and, if possible, a smile.

Ventajas: Good location and breakfast

Desventajas: The bed was supposed to be a double but was 2 singles joined together with a strip of wood running down the centre. Everytime you turned in bed you hit it.

Desventajas: The check is is without staff. You need to input the pin that you receive from the hotel, not from booking. But! The email goes to spam! Check your spam folder, otherwise you will not be able to check in. The terminal for check in is in polish only! No english! Be careful to press correct buttons!

Ventajas: The view from balcony over the lake full of swans and local beer perla unforgettable.

Ventajas: It was ok

Ventajas: Nice room with everything we needed. Good breakfast included. Good location by the lake

Desventajas: Traintrack next to hotel, didn't bother us anyway.