I locked the keys in our car on arrival and Russel took care of calling the car rental agency to resolve the issue, then dropped us off at a great locale soda for lunch, came back to pick us up and even covered out vehicle to keep the sun out while we were gone. Afternoons at the pool were enjoyed with freshly made drinks delivered poolside while staff managed to never be intrusive. The room was immaculate and the views to die for! Staff was helpful finding attractions in the area that fit our style and budget, including directions and making dinner reservations for us. Even though it is located on top of huge hill over town and the road was gravel and rough, it was only 1 km off the highway and easy to locate. I would definitely recommend this hotel to anyone visiting the area! Thank you so much for wonderful stay!
Ventajas: The staff was amazing; welcoming, helpful, accommodating, friendly, and respectful. I can't express how much they improved our visit to the area! Beautiful pool, room, and great breakfast!
Desventajas: Lady who works the front counter and cooks is not friendly, seems angry. Why own a hotel if people annoy you? Plus I had to pay for a meal that I'm 95% sure made me sick after myself and two other guests complained of the same overnight symptoms.
Hotel Villas Gaia ofrece servicio de transporte al aeropuerto a petición por 120000 CRC por vehículo (ida y vuelta). Tras una sesión de masajes en el spa, podrás comer algo en el restaurante. Encontrarás 2 piscinas al aire libre y 2 bares con salón, y las habitaciones de este hotel de estilo art decó ofrecen toques agradables como camas Select Comfort con sábanas de alta calidad.