Mount Laurel hoteles

Ventajas: The hospitality was off the charts from the manager to the staff

Desventajas: Location of the pool and the outdated nature of the hotel.

Ventajas: Bed

Desventajas: Tv service

Ventajas: The easy checkin

Desventajas: Had folks on the room above with kids running around 2:30 in the morning. Maybe you could keep them on the first floor

Ventajas: The bed was nice ,the people was great

Desventajas: N/A

Ventajas: la limpieza y hospitalidad.

Desventajas: Desayuno rico, aunque repetian las comidas a diario.

Ventajas: Everything was accommodating

Desventajas: No problems

Ventajas: It’s a cheap business hotel which was past its sell by date 10 years ago. It’s practical if just staying for a night and looking for somewhere to sleep.

Desventajas: Breakfast is disgusting. Cutlery dirty, fruit frozen and off, overall no selection and just terrible. Worst breakfast I’ve had in a very long time. Woken up by a party in an adjoining room at 5am which continued until I got up. Advised the front reception staff who did nothing. They thanked me for letting them know! Will not be back and suggest everyone else avoids as well.

Desventajas: Room was moldy. Moldy smell from AC. Windows do not open. Shower not clean - hair in shower Stains on carpet

Desventajas: The price was a little high and there seemed to be stains on carpet and my family was bit up by something during our stay

Ventajas: Ease of checking in and checking out. Cleanliness and size of room were great.

Desventajas: Halls are a bit dark. Carpet in some areas is a bit dated.

Ventajas: The bed and the pillows were very comfortable and the water pressure in the shower was really good.

Desventajas: The rooms looked kind of dated compared to other Hyatt hotels and the carpeting had a mildew smell to it. The maid service left a wet towel in the bathroom from the previous guest and the blanket on one of the beds had a few stains on it. The location is near a main road with plenty of dining and some shopping options and the staff was very friendly. They ran out of complimentary coffee after breakfast and I guess they don’t refill any more during the day as none was available in the evening and so I had to purchase their Starbucks coffee and which was ok. The television in the room took a while to get channels and the cable service reception was very poor but this could have been due to the rain. There was nothing that stood out amongst this hotel from any others and I am disappointed in that as I have always been a big fan of the Hyatt brand and usually choose to stay with them before anyone else.

Ventajas: Breakfast was very good each morning. I was happy they offered almond milk since my son has a milk allergy.

Ventajas: Las habitaciones son espaciosas, limpias y actualizadas. El personal era amable y agradable. El desayuno caliente gratuito era también muy buena. Todos alrededor de un buen lugar para alojarse!

Ventajas: Fue genial, para toda mi familia. Definitivamente volveremos a alojarnos aquí.

Desventajas: La familia que estaba en la parrilla a lo largo de todo el día.

Ventajas: Era una habitación muy bonita muy amplia

Ventajas: Room had a full kitchen with a full refrigerator. A desk and couch in the living room and a separate bedroom with closet and shower area. Larger than most hotel rooms I have stayed. The clubhouse had a full bar with food and the breakfasts were amazing.

Desventajas: The door was a little tricky to open, but it's hardly worth mentioning.

Ventajas: The hotel was clean and it was conveniently located

Desventajas: The lack of concern from the hotel staff about my concerns concerning my room even up to today I have yet to receive a call from their management team.....

Ventajas: The suites! Absolutely beautiful, nice and clean!

Ventajas: Everything about the hotel, the rooms were spacious. Breakfast was amazing.

Desventajas: Our room was on the third floor, it would have been nice to have an elevAtor.

Ventajas: We loved the spaciousness! Room had everything we needed. Very clean and quiet. The bed was comfortable and the staff was extremely friendly and helpful. The complementary breakfast was fabulous!

Desventajas: Could have used some maintenance and fresh paint on the exterior.

Ventajas: Full amenities and clean

Desventajas: Liked everything except no tv service during storm

Ventajas: Very comfortable and clean. Staff very accommodating and helped us get a handicap accessible room which was very helpful since my husband was having surgery in the early morning in Philly.

Desventajas: Didn’t realize there were no elevators

Ventajas: Free breakfast was great with free parking . Also beds are very comfortable and love the suite set up .

Desventajas: Some of things in our hotel was broken such as door handles and toilet leaking a little .

Ventajas: Great complimentary breakfast bar with omelet station. Beds were super comfy! Comfortable space in unit for 3 kids! Nice pool, courtyard & lobby areas. Very friendly staff! Was given a free upgrade when finding out we added a child.

Desventajas: Saw more than we would have liked to have seen of house ants & spiders in the room. We had all of our food sealed but the ants happened to have been seen mostly in the kitchen area. Maybe it was a safety issue but, even heard from other guests at the pool that we would have liked for both gates to be accessible. Finally, we’d mentioned at the front desk that there is no handicap parking on all sides of the property. Both adults in our party were legally handicapped and when we came in at night with parking full, we had to come through lobby & walk all the way around the courtyard & pool. Seems odd...

Desventajas: There was an ant infestation in the room

Ventajas: Breakfast was very good with a large selection from which to choose.

Desventajas: You have to walk up one to two flights of stairs to get to the rooms. Being older, carrying a suitcase up and down a flight of steps was hard. That is the only reason that I will not stay here again.

Ventajas: Great location, close to highway and turnpike but quiet tucked away location. Beautiful room, comfy bedding and towels. Great seperate bedroom that can be closed off from the living room. Breakfast was great, lots of choices and the omelette station was a plus!!

Desventajas: Nothing

Ventajas: Loved the room. Enjoyed relaxing with my fiance. Best price that we paid, $89. Buffet was a bit expensive. Wish they had a hotel like this in Morganton NC.

Ventajas: Price

Desventajas: Entering and finding parking in the back was odd; most hotels are entered from guests in the front with large sliding door and prominent sign displaying the hotel. This did not. You have to enter the door near the dumpster. There is a teeny tiny sign but beyond that nothing. Very odd layout. Elevators aren’t operating. Irate customer in front of us could Ha does separately. (Just give him a new room and fix the problems he mentioned in his existing room). Front desk personnel need more training

Ventajas: The eggs was good the bed was fluffy. The staff seem to pretend to have my comfort at heart but that was not he case. I shouldn't have to be a rewards members to be accommodated. I was locked out this visit my keys didn't work and it's because I kept asking about all the holds made to my credit card that was never released. I tried to contact accounting but never made contact or got any response to my inquiries. I requested a certain room because it was usually quite but as soon as I made that known that all changed and so did my choice to stay elsewhere. I'm still trying to resolve the holds to ensure that tm not overcharged.

Desventajas: See above

Ventajas: Cleanliness and nice staff

Desventajas: I’m satisfied

Ventajas: The bar and the restaurant was it a nice

Desventajas: One way in and one way out of the location, The room smells like cigarettes

Ventajas: Service at breakfast was poor, some of the food at the buffet was cold. Coffee seemed to be serve yourself. No spoons on the table. Took forever to get the check.

Desventajas: Better service,

Ventajas: Nothing i would like my refund I contacted corporate

Desventajas: No towels and wash cloth Had to walk to Walmart to spend money and get stuff Bath tub was dirty with hair all in it I called down to possibly get a room change and literally staff was laughing in background and said they would send somebody up. To avoid confrontation I went back to Walmart to get cleaning supplies and stayed up to clean the bathroom so my wife and kid could use the tub. I usually have great stays with Westin hotels I’m used to the Princeton location, called my bank to get refund in middle of night but they said i would have to call corporate for the Westin which i figured would be very difficult

Ventajas: Almost all the staff a had contact with were nice.

Desventajas: Free WiFi could have been better. ..

Ventajas: Excelente hotel, muy cómodo y buen ubicado.

Desventajas: Nada

Ventajas: The hotel smelled very clean to include the lobby and my room and was very comfortable.

Desventajas: I have no complaints

Ventajas: Maravilloso Hotel, las Camas y los almohadones fantásticos, piscina climatizada, gym... un sueño

Desventajas: Me gusto todo

Ventajas: The room was great. Comfortable.

Desventajas: The food was not really good especially dinner. The hotel boo advertises dinner is available in the restaurant but they were closed.

Ventajas: La habitación era muy bonita.

Ventajas: Buen precio

Desventajas: La habitación tenía olor y peculiar

Ventajas: Egg

Desventajas: Nothing

Ventajas: The friendliness of all the staff

Desventajas: Na

Ventajas: Rooms were nice, staff was pleasant

Desventajas: The wifi didnt work at first, but management rectified the issues in a timely manner going above and beyond my expectations

Ventajas: The room was very spacious and clean.

Desventajas: The only bad thing was that the people next to us in the room over were partying loudly. But the hotel was lovely and clean.

Ventajas: The room was really nice and clean. The pool was clean and stocked with towels. Front desk staff was very nice and accommodating.

Desventajas: Would love to have had some kind of complimentary breakfast or at least coffee before hitting the road. Not crazy about Starbucks coffee or there prices.

Ventajas: Marriott seems to be listening to its customers.

Ventajas: Everything

Desventajas: Nothing

Ventajas: I liked how friendly staff was!!

Desventajas: I didn’t like how the pool was closed because that was the whole reason why we stayed for my daughters 13th Birthday she cried for2 hours so her day was ruined and they offered us no discount also didn’t like how our room had ants!!

Ventajas: Loved how the lobby has a starbucks and bar in it. Parking was also super easy

Desventajas: How far the lobby was from our room.

Ventajas: Friendly staff and very clean rooms and facility.

Desventajas: I enjoyed my stay and would definitely come back.

Ventajas: Price

Desventajas: Dirty shower didn’t work smelled. Just terrible

Ventajas: Staff at check-in and checkout was very friendly. The room was clean and spacious.

Desventajas: Moda, pequeñas habitaciones

Ventajas: La cama comdisima. La vista muy bonita. Las galletitas de bievenida que dan muy buena para los niños y para uno tambien.

Desventajas: Se escuchaba todo los ruidos de el pasillo

Ventajas: I loved everything about this property. From the front desk staff, Redz lounge staff, housekeeping staff. The entire staff was extremely polite with smiles. The property is very clean.

Desventajas: N/A

Ventajas: The property was very clean and the front desk staff was great.

Desventajas: The lobby to the room was nice and clean

Ventajas: Should give discount

Desventajas: The room and the living space is separate

Ventajas: We like the floor plan the bad the bedroom separated from the rest of the unit. We like the privacy.

Desventajas: The bathroom sink area is open to the bedroom...should have at least a curtin.

Ventajas: Room and breakfast buffet.

Ventajas: The staff was very helpful

Desventajas: I was having issues with my thermostat the room was very hot

Ventajas: The stay was really relaxing. The only issues we had was that the fridge did not work properly and we did not have any toothpaste..

Desventajas: The issues we had was that the fridge did not work properly and we did not have any toothpaste..

Ventajas: Very nice & clean

Ventajas: Everything was wonderful which was said by my 5and 9 year old

Desventajas: I didn''t stay another night because I had to return back on our trip forward

Ventajas: When I check in I had to sit in a hot room with no air for 3 hours the day before leaving when I decided to get in the pool because the pool was always crowded and the water was nasty and cloudy looking going into the pool as it's a close pool I cut my foot on the screen that was laying on the ground I have pictures of everything no one offered me a Band-Aid a napkin or anything the pool was nasty and dirty there were bugs in the pool after waiting to three hours in the hot room to get transferred to another room by time I clean my hotel room put my sheets on the bed took a shower hour and a half later I was awakened to a full spiral arm I called downstairs I was told to shut up and evacuate the building I get downstairs we apologize to everyone it was a false alarm someone was smoking inside of the hotel but they didn't ask that person to leave they said they would compensate everyone I have not received nothing no compensation no apology and I have an infection in my foot

Desventajas: The fountain outside of the hotel

Ventajas: The room was wonderful and the indoor pool was great...the staff where very helpful

Desventajas: nothing everything went great

Ventajas: Limpio, cómodo, cerca de la autopista y el centro comercial

Desventajas: No es muy adecuado para los niños.

Ventajas: Tengo que decir que nunca he estado en un hotel con un personal tan encantador y amable. Nunca me he alojado en un hotel mejor por un precio más barato. quedé extremadamente satisfecho con mi estancia en su totalidad. Me volvería a alojar al 100% en este hotel de nuevo.

Ventajas: Everything

Desventajas: No tub

Ventajas: La atención de la camarera del desayuno

Desventajas: Reserve para 5 adultos y me dieron una habitación con una cama doble y un sofá cama, mi hijo tuvo que dormir en el piso, no había ni un colchón!!!!!

Ventajas: Came back to clean dishes that we forgot to take care of before we left the room for the day. I had a very positive experience at this hotel! Staff was great!

Desventajas: Nothing!!!!!

Ventajas: Kitchen bedroom separated from living room with the price.

Ventajas: Great location and price

Desventajas: The breakfast room was always packed

Ventajas: Great location, quiet, hot breakfast!

Desventajas: My bedroom didn’t have a television

Ventajas: I enjoyed the stay very comfortable, friendly staff, and spacious room.

Desventajas: I thought the breakfast could of been a little bit better.

Desventajas: I wasn't able to enjoy the pool staff didn't enforce the rules. Unsupervised children were running all through the area letting other children and adults in through the side door it was ridiculous the screaming the jumping cursing it turned into a preteen party neither staff nor an adult addressed it so I stay confined to my room due to this

Ventajas: This hotel was in a great location and the breakfast was really very nice with a great variety. Everything we needed was included in the room and I liked that I could bring the dog.

Desventajas: There were kids and teenagers running up and down the hallways all night, making a lot of noise. The pool was so crowded we had to skip it. The hotel explained to me that parties were not allowed, but it was very obvious that there were several parties going on and folks going from room to room. I saw a guest bringing in 12 pizzas! We also were not told there is a $100 NON refundable pet deposit plus a $50 incidental deposit. The staff was ok, but stood outside the entrance we used, smoking so it was hard getting past that area.

Ventajas: The room was a good size, the bed comfortable and the hotel quiet at night.

Desventajas: The breakfast was so so. There were plenty of options but the coffee was tasteless and the eggs were plain scarey and looked manufactured.

Desventajas: Breakfast buffet area is very small

Ventajas: Quiet, beautiful location, off the main road, open grassy areas outside. Friendly staff. Clean room.

Desventajas: The pool was closed during our stay during a holiday weekend

Ventajas: Hotel muy moderno. Todas las comodidades y las cosas que usted necesita.

Desventajas: El aire acondicionado no funcionaba bien. Nos alojamos en la habitación 70 por 2 días

Desventajas: A mi me gusta recibir un recibo impreso por mis gastos. Por favor reenviadme el recibo, no me ha llegado el correo electrónico

Ventajas: Precio comparado con otros de la zona La distribución de la habitación, diseño diferente al resto de hoteles.

Desventajas: Comodidad de la cama era 6/10. Otros hoteles Aloft en los que me he alojado tienen una ducha mejor con dos enchufes, etc. Esperaba lo mismo.

Ventajas: Piscina climatizada; buen bar, excelente ubicación, personal simpático, antiguo

Ventajas: Staff hood but room sheets had blood it looks washed but she's will not white and the the mattress was not comfortable for a modern Hotel should have had clean sheets and comfortable mattress I myself work and a hotel I'm a house man but did not complain to the bottom cuz I know adjust those two little things did not like

Desventajas: The sheets will not white in a mattress with hard for Modern Hotel memory foam mattress would have been better and dry up blood they try hiding it I work my self in holiday inn in Hadley mass I'm a house man

Ventajas: The location was nice as was the decor.

Desventajas: The pool wasn't open very late (9pm) and you had to have a wrist band to swim.

Ventajas: It was comfortable

Desventajas: No continental breakfast

Ventajas: Everything was clean and its in a great location

Desventajas: The refrigerator was broken and I called nobody came to check it. The ice machine was down. I couldn’t keep any drinks cold.

Ventajas: It was a great up to date looking hotel, the location was great and staff were helpful

Desventajas: My room had a bar of soap used in the shower that wasn’t removed and there were a few times I noticed hair on the bed and sink counter.

Desventajas: The pool was very small and over crowded which made for an unpleasant stay because we couldn’t get into the pool with that many people in such a small place!

Ventajas: The beds are sooo comfortable!!!!

Desventajas: The beds are sooo comfortable that i didnt want to get out of it! Lol

Ventajas: The Bed Was Comfortable.

Desventajas: The View, The Fridge Didn’t Get Cold.

Ventajas: Liked the hotel and appreciated attempt to redesign standard hotel room.

Desventajas: Opening/closing barn door to shower area was loud, especially at night. Remote control needed replacement. Alarm went off at 6 am...

Ventajas: The room was wonderful - large & clean, nicely decorated, air conditioner was great

Desventajas: no breakfast included

Ventajas: The location was good for us.

Desventajas: The front desk personnel were not that friendly. They did their job, but they seemed like that they did not want to be bothered with issues. Our first set of key cards did not work, so we had to go back down and wait another 20 minutes for a new set..

Ventajas: Limpio, cómodo, personal, muy agradable en general.

Ventajas: Ubicación conveniente y un gran personal

Desventajas: Caro sin ventajas. El desayuno y la cena eran muy caros para una comida regular. Las camas estaban bien, las almohadas eran horribles.

Ventajas: La habitación era lo suficientemente grande para mi marido, yo y mis hijos adolescentes. El personal era muy agradable y dispuesto a hacer que te sientas como en casa, suministrando aquellos artículos que siempre te olvidas en casa. La habitación estaba limpia y las camas eran muy cómodas. El check in y el check out fue un suspiro. Sólo desearía que el desayuno no era muy caro.

Desventajas: No me gustaron las almohadas, eran muy incómodas.

Ventajas: Friendly staff, clean

Ventajas: Cleanliness,pleasant staff,location, comfortable beds

Ventajas: Las camas y el baño amplio

Desventajas: El wi-fi muy regular y a un miembro del grupo las almohadas le parecieron demasiado blandas

Ventajas: Everything

Ventajas: Breakfast was more than perfect. The location was exceelnt expcially because I want that far from atlantic city.

Desventajas: I HAVE NO COMPLAINTS ATT LA REGARIDING ,Y STAY. GO HILTON !!!!!! LOVE THAT PLACE

Ventajas: Very clean.

Ventajas: WiFi was not working and even though breakfast was included I wasnt on the list so they had to go to front desk to confirm

Desventajas: Wifi not working. Small pool

Ventajas: Very nice place with all the shopping you can handle.

Ventajas: Staff, especially Barcelona, were amazing! So helpful!

Desventajas: Nothing!

Ventajas: The food was great the staff was courteous the accommodations were lovely

Desventajas: The internet service was poor

Ventajas: Clean, convenient for our needs. The staff was outstanding at the front desk

Ventajas: Easy check in

Desventajas: No continental breakfast

Desventajas: No tan cerca de Philadelphia como creía cuando hice la reserva, y el wifi apenas funcionaba

Ventajas: La habitación estaba limpia. Personal amable!

Desventajas: N/a

Ventajas: It was a great experience. The check in was easy. The breakfast was good. No complaints. The property was awesome.

Ventajas: The stuff was friendly, fun and helped us in everything we needed. My family was comfortable and enjoy our visit, mostly the pool.

Desventajas: The coffee was bad, but we had tea and chocolate instead. Plus there is one Starbucks a short drive from the hotel.

Ventajas: I recommend and i will be back my self next time if i have to

Desventajas: Everything

Ventajas: I liked the cleanliness of the room and the atmosphere.The majority of the guess were families so I felt comfortable. The staff were also all polite and welcomed me upon my arrival. Quite professional !

Desventajas: The breakfast preparation could have been better but I believe they tried there best.The pool is a little on the small side for size of hotel.

Ventajas: Pillows not comfortable, poor shower

Ventajas: In short the Location

Desventajas: I am use to hotel rooms that are clean and crisp. Upon arrival they had to check to see if the room was ready for me and had me waiting for about 20-30 minutes while I had already registered at the hotel. My wife was not pleased with the bathroom and later that night the one thing that was handled properly was that the front desk did handle the issue with the girls youth softball team noise level to decreased.

Desventajas: The bed was very constable and the Room was clean.

Ventajas: La ubicacion muy cerca del circuito turistico

Desventajas: Que no tenga desayuno. El desayuno del hotel es caro y no hay lugares muy cercanos para ir a desayunar

Ventajas: Location was great for my brewery tour through Burlington County.

Desventajas: Elevators far from the check in area. My room was missing pillow cases on 2 pillows. I called down to get pillowcases and they never arrived.

Ventajas: Staff were very responsive and hospitable

Desventajas: Our room was very humid; when we checked out and told the clerk, she was upset that we hadn't told anyone and indicated that we should have let them know; they have dehumidifiers and would have brought one up. We appreciated their positive response.

Ventajas: Wonderful warm staff- beautiful rooms, great breakfast! We LOVED it there!!! We will be back in the future!!!

Ventajas: Comfortable beds

Desventajas: Pool was not .I choose this hotel because of the pool my kids love the pool

Ventajas: Very spacious rooms, good selection for breakfast, accommodated our needs, and good location.

Ventajas: Very roomy and well kept

Ventajas: There was nothing to dislike about Staybridge, it was better and cheaper than my usual place (Hampton Inn).

Desventajas: Out of my two week stay there were five days that we received NO housekeeping services. NO clean towels; NO room cleaning; NO bed service!! Even after two incidents were reported to the front desk, nothing changed. And since we were only provided towels and washcloths for two people for one day....well not the best experience.

Ventajas: Location was in safe neighborhood. Friendly staff! Had to ask for towels and washcloths 4 out of 5 days. Odor in room as if a smoker lived there for sometime. 3 of 4 days breakfast item out 1 1/2 hours before end of breakfast service, milk, meat and fruit

Desventajas: See above

Ventajas: The bathroom was nice

Desventajas: Yes my check in time clearly said 3 pm which I got to the hotel at 3:05 to be told that my check in time was 4pm I proceeded to let the check in person know who was very rude and said oh well check in is at 4 so I had to sit in the car 55 mins in ---

Ventajas: Room very comfortable & clean

Desventajas: Needed a few more towels

Ventajas: Everyone was friendly. Breakfast had great options and the rooms was really clean.

Desventajas: Only problem I had was the amount of chlorine in the pool it make your eyes burn.

Ventajas: Nothing

Desventajas: Power was out

Ventajas: I love the “home” feeling as opposed to the “hotel” feeling of the rooms.

Ventajas: I didn't eat the hotal was close to family.

Desventajas: I was told that i didn't have to pay before i got there they took my money before calling to tell me. that the elevator was out. They took more money than i was quoted when i asked why they said it was for if we damaged the room 50.00 a day. I never got any. money back. When i called. I was told i had to check with my bank first when i called back she wouldn't pick up. Next day talked to someone different she said she would. call back in an hour never did. i called back get someone else she says it was a rate change When i booked the room it gave me a price not room rate so when they told. e to sign i thought nothing of it. There was one face towel .

Ventajas: I liked the rooms, I was pleasently surprised. The hotel itself was very cleaned and the staff was super friendly and helpful. I liked that the laundry machines were new and well kept. I liked that you can grill and sit outside to eat in the courtyard.

Desventajas: The inside pool is very small and hot and it smelled too much of chlorine. The tables should have umbrellas for shade. They should stock up for things that you might forget to have but don't want to go to walmart to get in the middle of the night.

Ventajas: quiet policy at 8pm

Desventajas: Breakfast was lengthy due to not enough food not prepared for crowd

Ventajas: Alles was sauber und ordentlich. Freundliches Personal. Auch das Frühstück war ausgezeichnet.

Ventajas: We were meeting a friend locally for breakfast so we didn't take advantage of that option but I did go in to grab some tea before we hit the road and it looked great. The room was very spacious and the bed was super comfortable!!

Ventajas: Nice big room with a fridge. Very easy.

Desventajas: Not the cleanest hotel I have ever stayed in.

Ventajas: great

Desventajas: bed covers need to get changed

Ventajas: The only negative comment is the air in our room was loud and they didn’t have bacon every morning, lol

Ventajas: The room was a nice size.

Desventajas: The lady working in breakfast area was EXTREMELY RUDE! She got upset at the guests eating because someone moved plates from under the pancake machine. She got loud and asked everyone: WHO MADE PANCAKES! Then said DONT MOVE PLATES WHEN YOU MAKE

Ventajas: Very friendly and helpful staff.

Desventajas: My son discovered that one Air-bud ear piece was missing after we left and the staff was very helpful and friendly! They actually found it! We were very happy with our stay!

Desventajas: The bathroom was moldy .The bed had no sheet on it ceiling had splattered beverages stuck to it ,We went to eat breakfast and it was out of everything with 1 hour left to eat

Ventajas: Bed was Comfy, Breakfast was GREAT!

Desventajas: No Complaints from Me .

Ventajas: Clean

Desventajas: Remote for TV wasn't working properly. Needs to be replaced

Ventajas: Convenient location easy access to resturants an shopping. The front desk person that evening was very friendly & helpful.

Desventajas: Perhaps a better breakfast selection. I love a hot waffle that they did not have instead they had a pancake maker.

Ventajas: This hotel located in a nice quiet area.

Desventajas: The front staff were not very friendly. The breakfast was just okay. When rooms were cleaned the bathroom sink and floor was not cleaned.

Ventajas: El personal era amable y servicial. Las camas eran cómodas Excelente relación calidad-precio Podría abrir ventanas

Desventajas: Cafetera en la habitación no funcionaba

Ventajas: Breakfast was very good Enjoyed the variety

Desventajas: I found a roach by micro wave .someone on my floor threatened to kill a cop as I got off elevato Her room next to mine ,right next door cop's called.screaming to get her out. Running down hallway 2-3 n morning kids that same night.

Ventajas: Clean, decent breakfast

Ventajas: Room wasn't totally clean. Insects in window

Ventajas: Excellent breakfast

Ventajas: Good place to sleep

Desventajas: No bottle water

Ventajas: Clean and comfortable, friendly staff, breakfast.

Desventajas: Noisy toilet when flushing, shower curtain rod sags down, causing curtain to slide open, flooding the floor

Ventajas: It was very comfortable and location was perfect!

Desventajas: Nothing

Ventajas: Nice selection of food. Well displayed. Very attractively presented in a nice dining area. Everything was well kept by the individual in charge.

Desventajas: In our room, the air conditioner was up against the side of the bed. That meant that every time it turned on, I had to get under the covers. Otherwise it was just too uncomfortable. Is that the case with all rooms, or were we just the lucky ones!

Ventajas: La habitación y el baño estaban en muy buen estado. La cama bastante comoda

Desventajas: Esta un poco lejos

Ventajas: The property is located in close proximity to lots of restaurants, shopping, and other attractions. The bed itself (mattress) was quite comfortable. The breakfast person worked tirelessly to ensure that depleted items were replenished timely - Kuddos.

Desventajas: The reception staff was not very hospitable and they were not as welcoming as other establishments that I have stayed at. The pillows were hard and bed was located too close to the AC unit (approximately two feet). There is no swimming pool on the premises.

Ventajas: The breakfast was outstanding. The Monday -Friday hours are too short. The 10 am ending time on Saturday and Sunday is great but if you need to get an early start 7am is too late for a beginning of breakfast.

Desventajas: The hallways were dirty. Same dirt there for three days in a row. My room could have been vaccumed more often. It would have been nice if I could have received rewards points for my 10 days of stay even those I used a third party booking. It would be nice if guests were not smoking pot in a smoke free facility.

Ventajas: All was pretty much fine. I like this hotel.

Desventajas: Would be nice to have better gym.

Ventajas: Friendly staff

Desventajas: Stained mattress on pullout, burned popcorn smell in kitchen

Ventajas: It was big and clean and it's in a great location.

Desventajas: The older lady staff member . She has a smart mouth and doesn't have time to explain anything to the quest.

Ventajas: Both breakfast and location were excellent. Nice facility.

Ventajas: Nothing at all

Desventajas: The staff were nasty. I booked a room for 2 adults and 2 children and my children slept on the pull out sofa with only one pillow and a sheet as there were none provided when I checked in. Called to front desk and she told me they were all booked up and there were no pillows or blankets . She was nasty and had a attitude. The pool water was foggy and had all kinds of hair in it. They ran out of towels for the pool but wouldn’t allow the room towels in the pool area. Over all the worst stay I had at a Marriott property. I will not return there and no one has tried to even correct the issue.

Ventajas: Rooms were in good conditions. Pool area was clean.

Desventajas: Front desk ladies were help us out okay. But the mananger on the other hand very unprofessional you could say even racist. I do family trips every year and this hotel I wouldn’t even consider sleeping in it that’s why I left early! Don’t book if you are doing a family road trip this is not a FAMILY FRIENDLY HOTEL!

Desventajas: The staff was very unprofessional and rude . The manger charged me for a room I didn’t even get the keys too , and when I addressed the issue she told me she doesn’t care that she is going to charge me for the room I didn’t get regardless. Never again will I come here .

Ventajas: Great space, clean with a pleasant and helpful staff!

Desventajas: There was a fee for parking

Ventajas: Not too much to like. It's showing it's age and needs much needed maintenance and repair. 3 or 4 years ago when we stayed it was great and new and they didn't charge for parking then. Now they charge $10 per car per night. Absolutely absurd!

Desventajas: This hotel charges $10/night per car to park over night. Residents Inn is not located in the city nor not even close to any town center. The fact they charge for parking in this remote location is absolutely absurd and insulting. I will not be back!

Ventajas: usually everything is great

Desventajas: Rooms and halls smelled like cleaning fluid lasted through the night

Ventajas: Very tasty and great blend of variety !

Desventajas: The jacuzzi was closed for good and that is one of the main reasons for repeat bookings at this location.

Ventajas: OMG. The comfortability is just too amazing. The bed, the kitchen, the living area and the bathroom.? Excellent. The ice maker refrigerator in the room is a win. No pet odor at all. Thank you. Definitely coming back.

Desventajas: The only thing I didn't like is that I should have booked more days. The breakfast was fantastic.

Ventajas: The maid service was the worst we’ve ever had at a Marriott. Our room was not cleaned one day. Another I had to go looking for someone because we had no washcloths. The comforter on our king size bed was for a queen size. Way too small. Dirty dishes left on the counter.

Desventajas: See above. We had barking dogs across the hall from us. I think that guests with dogs should be placed somewhat separate from guests without dogs. We have stayed at this Residence Inn a couple of times a year for several years and this was our most disappointing time. The rest of the staff was terrific.

Ventajas: The hotel room was comfortable , clean and well located. The staff was friendly and accommodating.

Desventajas: The pool was not working and it was over 90 degrees outside. The filter in the air conditioner could use a good cleaning.

Ventajas: Breakfast was great.

Ventajas: The staff were very friendly.

Desventajas: This is not the place to stay, if you value cleanliness!

Ventajas: The staff is excellent. Checking in with the front desk couldn't have been any easier.

Ventajas: Clean, nice room

Desventajas: Nothing comes to mind.

Ventajas: The location.

Desventajas: No workout room or pool due to construction in which I was not notified about. The breakfast was not a breakfast just small muffins and coffee and cereal. No hot meals

Ventajas: Location was great.

Desventajas: Pools was closed. We were assigned to the Handicap room,only one shower head worked, 4 light in the room did not work, the lamp was missing a light bulb. The room had an odor to it, not sure what it was or the source of the odor. Pillow uncomfortable.

Ventajas: Had to wait until after 7pm to checking, room was not ready! Great staff very pleasant and accommodating.

Desventajas: It was average, it was not super clean like other places I have been to this month. Dirty sheets and pillowcases.

Ventajas: Having a kitchenette.

Desventajas: pool was down but they helped us with that.

Ventajas: The room was big and spacious for a family of four.

Desventajas: No pool on site. It was under renovation.

Ventajas: All staff were polite and knowledgeable. Hotel employee superceded my expectations and that's incredibly hard to do!!!!! The young lady that worked overnight was a problem solver.

Desventajas: Loved everything!!!

Ventajas: The location was great for a trip to Cooper Medical Center in Camden, NJ. Felt safe, no real security issues at all. The room was wonderful, very spacious. The breakfast was very good.

Desventajas: I really have no complaints.

Desventajas: La habitación olía a humo

Ventajas: Staff was very courteous and efficient, handled the check-in and check out well. Rooms were clean and in good repair. Kitchen was good, all we expected.

Ventajas: Very spacious clean room with a great kitchen

Desventajas: No double bed rooms

Ventajas: There is no breakfast. The Candlewood has suites with a kitchen in each. Make your own breakfast or go out, but they do not serve breakfast. They do have food available that you can purchase and microwave in your room.

Desventajas: There is no breakfast. The Candlewood has suites with a kitchen in each. Make your own breakfast or go out, but they do not serve breakfast. They do have food available that you can purchase and microwave in your room. A little humor :-)

Ventajas: La ubicasion, la comodida en las habitacion, y un buen servicio.

Ventajas: I like that it was quite

Desventajas: This was a good visit

Ventajas: The bed was amazing!

Desventajas: Bigger, fluffier towels

Ventajas: I love everything about this hotel

Ventajas: First off it was super clean everyone was very friendly. It was very comfortable relaxing and I've already made reservations for the future.

Desventajas: I don't really have anything to say that I didn't like.If anything it would be the water pressure in the shower was very weak.

Ventajas: Everything was fine, clean and functional

Desventajas: The A/C doesn't work well at night...it keeps blowing fan instead cool air. Also the bathtub drain is clogged. I had no patience to go down to the front desk and deal with the issue so I let it go...

Ventajas: It has a kitchenette...which I personally liked since I was able to store food in the fridge. It also has a microwave to heat my food, and a stove (although I personally didn't need to cook during my stay).

Desventajas: 1) Housekeeping doesn't come everyday (as it's not part of their practice). I also don't like to have to take my linens/used towels downstairs to replenish them. 2) The day I checked in, Room 315 had a fridge/phone that didn't work and so I moved to 309 where things seemed to be working properly, but little did I expect, here is where my real problem began: My smoke alarm malfunctioned for 2 nights in a row...The first night, it went off at about 5AM and woke me up in the middle of my sleep. At first, I assumed it was a fire alarm (or even worst, perhaps a fire in the building???), and so I ran out of my room, then I noticed no guests were exiting their own rooms. So then I proceeded down the stairway (2 flights) to the front desk to find out if anything serious was going on just to find out from the girl at the desk that nothing was happening. When I went back up to my room, I came to my senses that it was just my room smoke alarm (and not the building fire alarm) and then somehow, it mysteriously stopped beeping when I went back up. The girl at the front desk asked if they can do something for the inconvenience...but I let it go since I was too tired/sleepy at 5AM to change my room again and had to go to work shortly after. On the following night, my smoke alarm went off again twice (once around 2AM, and then 3AM). By now, I had enough & I finally yanked it off the ceiling & it eventually stopped. This issue was a serious inconvenience for me as I was trying to sleep since had to go to work in the morning, since I stayed at this hotel for work related purposes. So I was a considerably disappointed by the lack of response by a manager for this headache, but at least the front desk ladies showed some empathy and was trying to be considerate as this was a very embarrassing ordeal for me since it only occurred in my room in the middle of the night. The noise was very loud and who knows if other guests were awakened by this...

Ventajas: Bed was very comfortable and the pillows were great

Desventajas: Room had a little smell but not too bad

Ventajas: Clean. Nice polite friendly staff. Good ADA room was easy to book. Comfortable bed. Free laundry room was a very pleasant surprise. We were happy to have clean clothes after a week on the road.

Desventajas: Everything was good.

Ventajas: Personal amable. Cama cómoda, excelente recepción wifi

Desventajas: La alcachofa de la ducha estaba torcida, así que tuve que ducharme "contra la pared". El desayuno era muy básico. Aunque tampoco es un problema importante.

Ventajas: Un buen trabajo con la renovación. Es mucho mejor que los hoteles similares en el mismo rango de precio

Desventajas: El desayuno puede ser mejor.

Ventajas: Hotel staff was accommodating

Ventajas: The spaciousness of the room.

Desventajas: The bathroom could use a thorough scrubbing, not a wet or spray wipe. The baseboards in the bathroom should be cleaned, deep disgusting dirt is very visible.

Desventajas: Me dieron habitación de fumadores y no fue lo que reservé

Ventajas: The staff was nice and everyone spoke to us if we made eye contact.

Desventajas: The breakfast area was lacking as well as unkept. The staff did not keep up on it at all. Our bathroom was not completely clean. I personally cleaned the light switch of maybe jelly of some sort, the sink border. Other than that our stay was nice.

Desventajas: I had no hot water for the shower...so I showered mostly in cold water. They also refused to "price match" as they refused to give me the deal I found online on one of those 3rd party websites...(cant remember website it was...). So I tried booking online, to no avail since the website was "glitchy" and didn't let me proceed after I tried inserting my information. Since I was already at the property, I went to the front desk for help regarding the website issue & hoped the clerk would help me, but his answer was, "we can't do anything about it since they are a 3rd party" and so they refused to be reasonable about the situation still refused to help me get the price I was hoping for. Was disappointed with them...

Ventajas: Staff was great. Good value for the money

Desventajas: Shower curtain left water all over floor

Desventajas: Need face/hand towels

Ventajas: Big rooms,comfortable king size bed Parking at location Helpful staff

Desventajas: Breakfast could be better

Ventajas: Nothing the bathroom is no good

Desventajas: Bathroom

Ventajas: Nothing

Desventajas: No microwave in the room , the refrigerator kept falling over & we had a 2nd door in our room that was connected to another room which they kept opening! Everytime i went to the front desk nobody was there.

Desventajas: Not enough towels left in room had to get the front desk person to get me some more..

Ventajas: Nothing

Desventajas: We had one wash cloth for three people and was told they don’t have any more. The breakfast choices were very limited. The WiFi would not work.

Ventajas: B

Desventajas: The pool isn''t deep enough

Desventajas: My bed was changed. I had a king they got rid of it because I checked in late. I had a flat tire. So I was there at 9:45 pm. Not so good by them !

Ventajas: location was good

Desventajas: hairs in bathtub, lumpy/uncomfortable beds, air conditioning made carpet wet so room smelled like moldy towels

Ventajas: Great staff

Desventajas: Our room definetly needs a new bed. Could feels springs. Bath tub was very small.

Ventajas: clean, decent breakfast, comfortable bed

Desventajas: staff could have been friendlier

Ventajas: we did not stay

Desventajas: we didn't stay, as soon as we entered the lobby to check in, the staff was rude, and there were two men obviously had too much to drink, harassing myself and two grand children. None of the staff intercepted to help. We had to leave for fear of being harassed more.

Ventajas: Location and price

Desventajas: The physical facility electrical system needs maintenance and updating. The franchisee needs staff trained in Marriott operations standards for loyal guests.

Ventajas: Very clean breakfast was great & the staff was very nice but besides that very clean family oriented

Desventajas: The bed wasnt in such good condition & the bathroom the tub was slippery

Ventajas: Location Bed

Ventajas: Will give a 5 of 10. Bed was comfortable and AC great. Good shower pressure

Desventajas: First room the ceiling leaked and was given another room. Second room had ants on the nightstand. Lastly the local trash service was slamming the dumpster outside my room at about 6am. Staff was wonderful and accommodating just had issues with the rooms.

Desventajas: We told front desk to send in housekeeping as we were heading out and either she forgot to do so or housekeeping ignored her. It happened two days in a roll!

Desventajas: There was a pool and patio area near my room. I was kept awake with loud cursing and talking. I was in town to attend a funeral. I was unable to rest comfortably. I reported the incident and nothing changed. I would suggest that the patio area be moved to a location away from rooms.

Desventajas: Pelo en sábanas

Ventajas: Price was very reasonable for a decent hotel room with generally comprehensive convenience features. Also convenient very close to both a Walmart and breakfast restaurant...and easy to find right off the freeway.

Desventajas: Front desk personnel weren't very friendly.

Ventajas: It was easily accessible & clean for a low price.

Desventajas: People smoked in front of their room doors.

Ventajas: Location is great there is restaurants and a Walmart coco keys is across the street.the room was clean but smells like smoke and pets.

Desventajas: The room smells of smoke and pets .i would not take my kids back there again when I check in ask the guy at front seat for a room on first floor and smoke free room didn’t happen

Ventajas: It was clean

Desventajas: The door was outside.

Desventajas: The smell of the room.

Desventajas: No fridge or microwave.

Ventajas: Clean, and newly renovated room

Desventajas: Nothing comes to mind.

Ventajas: The staff

Desventajas: No smoking and the price

Ventajas: The staff were awesome. Rooms were clean and updated. Outside was clean. I requested a bottom floor room and had no problems getting one.

Desventajas: The parking was a little tight. You could always find a place to park, but don't expect to in front of your room if you show up later in the night.

Ventajas: The staff was great. The beds are comfortable, the location of the hotel was around a lot of things ( shopping, food, etc. I had a little issue with my room when I checked in but the staff handled that promptly and was so nice about it.

Desventajas: Nothing to say negative about it, my concerns they fixed immediately! Very impressed with the staff and room

Ventajas: The price and the staff was nice

Desventajas: There were creepy people hanging out outside at all hours

Ventajas: The room was NOT the same as pictured! Dusty dirty cheap motel! Disgusting and falsely advertised as renovated.

Desventajas: Problemas con Internet, artículos de desayuno no disponibles excepto café. Tienes que pedir todo. No hay utensilios adecuados en la cocina. No como en otros 'Extended Stay America' si has estado antes.

Ventajas: The staff and the room

Ventajas: Leaving

Desventajas: Very dirty room.

Ventajas: Friendly staff, and amenities

Desventajas: Room not clean.

Ventajas: Convenient

Ventajas: The amazing women Cody & Joy. These women could easily be behind the desk of a Hilton property. Maintenance man was great. These three exceeded my modest expectations by being caring & helpful.

Desventajas: ANTS, ANTS, ANTS. I have pictures if you'd like to see them.

Desventajas: We didn’t have pillows very uncomfortable

Ventajas: The location is great and the environment is good.

Desventajas: The toilet was broke and the sink was clogged.

Ventajas: Room was comfortable

Desventajas: The place had an offensive odor, garbage cans were overflowing. Breakfast was not was expected. No bagels, eggs or waffles. Just granola bars. No staff at lobby desk most of the time. No information provided at check in. Room had a kitchen with no utensils or silverware. When asked for cups I got 2 for a family of 4 and had to go to the desk to get them. No clean towels available at 10am.

Ventajas: Nothing

Desventajas: Well first of all when you walked in the doors it smelled like old trash. Went to the room the elevator and hallways smelled very bad . We came in the room and that smelled even worse. I opened the windows to air the room out . We left to get something to eat and I stopped at the front desk I asked her could we change rooms cus my room and hallway smell horrible. She said oh we had a fire here about an hour before you came. I said what !I wish you would have told me that before I paid 175.00 for this room . You need to give people an option if they want to stay here with all these smells. I wish I could get my money back . The chair was stained up the fridge outside was dirty. Never again!

Ventajas: Very nice Hotel excellent area and price was nice. Good people and very clean and neat.

Desventajas: Nothing

Ventajas: The location

Desventajas: The AC didn't work. Told the staff and they never took care of it. Didn't have towels. Smelled like an ashtray. It was awful and I want to speak with someone about getting a refund.

Desventajas: Bathroom walls really dirty. Exit stair ways smelt like death

Ventajas: Yes, water temp Gretna type accommodation verybgood; bed so comfy; air conditioning great and confortable; air condition controlable; atmosphere was lovely and local to everything.

Desventajas: That my room was nonsmoking and i wanted and reserved nonsmoking.

Desventajas: We lost power for over 6 hours, there were no generators to Regain power and the man at the front desk was terribly Rude.

Ventajas: Look apon booking this room I was skeptical bcus of the reviews and things i herd after i had booked it, when i got there I thoroughly checked the room the bed any crevice I checks everything was fine. It was quiet. I had a issue with my shower not working went to the front desk they changed my room very fast , so i was pleased with the no questions just change room thing. I would stay again. The price was also cheap as well

Ventajas: Counter staff anxious to please and accommodate.

Desventajas: N/A

Ventajas: Price was acceptable since it included small fridge & microwave

Desventajas: very run down, there were only two beaten up pillows, littered surroundings, parking lot, stairs and corridors

Ventajas: Rates was great

Desventajas: No breakfast

Ventajas: The location

Desventajas: The bed needs new mattress and comforters

Ventajas: Cleanliness.

Desventajas: Worn pillows, interior of room needs to be upgraded.

Ventajas: Nothing

Desventajas: Room was dark. It smelled like mold. Bathroom had no towels or soap literally you get nothing when booking here

Ventajas: Location

Ventajas: The AC worked great, and the staff was very nice and friendly. Other than the shower, everything else was clean and neat.

Desventajas: There were only 2 extremely small flat pillows on the bed. The shower was kind of gross, the spray nozzle was caked with lime scale and there were gobs of hair weaved into the drain hole, so as I showered the tub filled up with water and drained extremely slow. Our mini fridge did not keep our food items cold, drinks we put in there for 3+ hours did not get cold at all.

Ventajas: The room was clean. The hotel manager was polite and since I had arrived a half hour early he went out if his way to make sure he found me a clean room without me having to wait for one to be cleaned.

Desventajas: It was a low budget hotel but it was a good value and I felt safe.