Mount Buller hoteles

Ventajas: big dining room with clean and convenient kitchen. it's really a great option for family with kids like our family. It is not too far from Ski school and bus stop is in front of the house.

Desventajas: Luggage room is quite small.

Ventajas: Lovely hosts, thanks for a lovely stay, we'll be back!

Ventajas: Cleanliness ! and owner been so kind to us , very helpful when we encountered transportation problem. We extend our appreciation on how the host taking care our stay there.

Desventajas: Nothing!

Ventajas: Comfortable, clean and best of all - gracious hosts. The communal living space and kitchen is excellent

Ventajas: Very clean.

Desventajas: Wrong pricing was given and paid over booking.com at first, nothing was mentioned by owner during check-in. Upon our return to the hotel, the luggages (which were previously placed in luggage deposit area) were held back at the hotel counter and demanded for the extra payment. We were OK to pay extra, but we were being treated extremely badly! The kids were using the toilet and were being despite at for using it. We had to be sort out this matter at outdoor that is in - 3c! The kids were shiver in cold cos their shoes were wet during snow play. The owners had the gut of telling us so sorry to see u guys have to go through this, and collected payment from us. It is obviously hypocrite! Yes we are Asian, but doesn't mean we deserve to be treated as such - obvious racial discrimination. On the first day, everything was good until we check out, the friendly face has changed to devil the moment we checked out and no longer legally "rented" the place. We could have leave Mt Buller with a warm heart and a great experience if not for this. Pls note that bed linen and towels are at extra charged and you need to put up your own bed sheet.

Ventajas: From the friendliness to cleanliness our stay exceeded our expectations, it was beyond any hostel we have ever stayed at and the facilities are fantastic. it was everything and more thank you for a lovely stay in Mt Buller!!

Ventajas: This place is sparkling clean! Compared to the place I stayed last year at Mt Buller, I was above the heaven! The modern kitchen provides everything you need! The large opening living area provides everyone, include the young ones and the ones young in heart, a spacious spot to relax, chat and have fun! The most importantly, the owners are super friendly and helpful with all information you need at Mt Buller!

Ventajas: really comfortable beds

Ventajas: Jo and Frank were very friendly hosts. The place is immaculate, so comfortable and warm. They have done a great job renovating. We will come back!

Ventajas: The heritage

Desventajas: Starting to date a bit

Ventajas: Location was good

Desventajas: Paid 1600 for a small/old room for 2 nights. Leaking bathroom roof - trying to have a nice romantic soak in the spa bath and was being dripped on by freezing cold water - relaxing! Was kept awake by an ancient fridge in the room that sounded like a tank! And the mattress and headboard had such a big gap our pillows kept disappearing down the space throughout the night. Absolutely disgusting quality for the price of the stay! No one tells you that you can’t drive to the hotel to even drop your bags off...again just another money making opportunity - so you have to pay for a taxi from the car park. The alpine dollar strikes again!

Ventajas: Location and Facilities are very good. The drying room is super helpful. Started with warm and dry boots, jackets and gloves every day.

Ventajas: The rooms are really spacious. The whole place has such a wonderful old worldly charm and they are rightfully proud of their history. The facilities, such as the drying room and ski locker make sure everything is warm and dry for the following day. Kaptans Restaurant is really good for dinner, so check it out. The location is suburb with only a short walk to the ski runs and lifts. This hotel was a really pleasant surprise and we can't wait to go back.

Desventajas: My only criticism was that the rooms were a bit too warm and there wasn't any way to turn down the heat. However, opening the window for some fresh air cooled things down.

Ventajas: Our room was so inviting and comfortable, perfect for our romantic weekend away. The bed was super comfortable, everything was extremely clean and tidy. The hotel was so nice and warm, the staff were extremely friendly, helpful and accommodating.

Desventajas: It was a little too hot in our room but we opened up the window and it was perfect.

Ventajas: Could not beat the location. Kaptan’s restaurant was excellent. Hotel had a fun European ski lodge feel.

Desventajas: Prices are very high for what’s a 3 star room - but you get the great location for skiing.

Ventajas: everything

Desventajas: Not much

Ventajas: Location great, ski hire staff very helpful and attentive.

Desventajas: Room was leaking enormous amounts of water through windows when it started raining on saturday which lasted the whole day the carpet & floor became saturated which lead to all our 4 childrens socks becoming wet . The staff kept coming up to clean up the water on the ground and carpet which was good however this made it quite intrusive as we felt people were in our apartment all day and even up until 8 pm at night which was not ideal having four young children in the bath and then in pygamas. The exhaust fan in the bathroom is connected to the light and is very loud which wakes you continually during the night when someone goes to the toilet extremely annoying and disruptive sounds like plane overhad . I opened the stove door to place pasta in the oven only to have the oven pull out of the bench . One of the pots was faulty with a dodgy handle which was very dangerous as my son was heating up water for rice when i noticed the handle just clinging onto the pot if carrying this with boiling water it could come off the pot causing ? I left that pot out of the cupboard and marked it faulty for staff to replace. The restaurants prices did not reflect the quality or amount of food served we found it overpriced and somewhat underwhelming . We only ate there once but were intending to eat there everyday as it was convenient for our family. There is also a note that states the kitchen must be cleaned and left as we found it or a $ 400 fee is charged this annoyed the hell out of me because I paid $6500 for 3 nights which I assumed included cleaning . The cost of this room should have included breakfast but it didn't . Whilst we received a bottle of wine and chocolates as well as apologies from the owner for our trouble regarding the room we were quite annoyed that we spent considerable time sorting the issues out in this room not to mention $ 6500 for the 3 nights which we were happy to pay for a luxury get away .

Ventajas: Being first time skiing it had great access to a ski shop, ski school, and ski lifts. Also the building was homely with a guess lounge and library area overlooking the ski slope if you want a break from skiing.

Desventajas: The only improvement would to upgrade the bed linen and covers. The doona's were uneven and dated.

Ventajas: Great location. Would have loved bacon and eggs or a couple of hot brekkie options

Desventajas: Fan and light in bathroom dont turn on independently

Ventajas: Location and the room facilities

Desventajas: No lift

Ventajas: Very helpful staff. Clean property, good for families and close to the village.

Ventajas: Excellent location. Great restaurant cuisine and great staff - always friendly and helpful.

Desventajas: I rented an apartment and forgot some basics such as washing up scourers and dishwashing powder.

Ventajas: simple and good breakfast. the hotel is in a very good location. easy to access all the shops, restaurants, ski ticket centre.

Desventajas: all good. nothing to dislike.

Ventajas: Nice place, hosts were very nice and friendly, room spacious Beds little uncomfortable, bathroom not cleaned but when we Advised it was cleaned straight away. Would differently stay again

Ventajas: Location was close to village centre, 3 min walk to shops , restaurant, and ski facilities

Desventajas: The family room is too small. The toilet is just close the bed. We need to walk through the other bedroom to go to the toilet. There are lot of noisy from the aisle. The breakfast is just some toasts. For 1570+ AUD 2 night it is not good value for money

Ventajas: The property is just a stroll away from the village. Staff were very welcoming and helpful ! Great views from the windows too !!!

Desventajas: Could’ve been a bit cleaner. We stayed with another family. The bathroom was attached to one room instead of a common one. It was a bit inconvenient.

Ventajas: Location

Desventajas: Room was small but we paid accordingly so unfair to complain

Ventajas: We liked the location and the staff. Food and drinks were good.

Desventajas: The size of the rooms was teeny tiny. The family plunge pool was only luke warm - would be better if there were a family jacuzzi for aprés ski. Would have liked a 2:30 or 3 p.m. shuttle down the mountain on the last 1/2 day there instead of a 4 p.m.

Ventajas: Location, facilities, breakfast and importantly cleanliness

Desventajas: Generally our stay was very pleasant and comfortable, the only negative was the room was small for 2.5 ppl, but given we only stayed 2 nights it was livable.

Ventajas: The rack and the wardrobe heaters worked out great for our wet outfits though. Ellen was friendly. She offered herself to snap us some photo duting breakfast. We appreciated that.

Desventajas: No lift to the room floors. It is not good for a person with asthma like me or the disabled or elderly. The breakfast had a small spread and we were served the same food everday. We stayed at room 405 for 4 nights feel bored to have the same breakfast everyday. Should have at least one asian breakfast dish on the buffet like chinese congee . The danish pastries were not baked well enough. I can taste the uncooked dough when l had the bite and l straight away throw it out. Dinner menu was not attractive too. Not much choices to choice from. We were just lucky that the village do have a supermarket with lots of ready to eat packed food for our lunch and dinner. So for the whole 5 days of our stay we just had packed food for lunch and dinner. Not worth the money we paid for which was quite expensive A$525 per night. We dont mind paying more if it's worth. We wont be coming back there anymore.

Ventajas: Staff went above and beyond to help when no taxi came

Desventajas: Couldn’t turn off fire in lounge

Ventajas: Good location. Nice staff.

Ventajas: The staff were all lovely, always happy & willing to help

Ventajas: The accommodation was fabulous and the staff were so helpful and polite

Ventajas: The Taiwanese staffs in the hotel were so nice and friendly, they really made my family feel like home. It was such a pleasant staying !! The hotel is near to the main ski lifts. Highly recommend if you are looking for ski-in, ski-out hotel in Mt. Buller.

Ventajas: Great location - near ski school and beginner chair lifts. Below snowline transfer was excellent. Saves driving up the mountain and using chains yourself. The Loft bar and Signature breakfast buffet food was excellent.

Desventajas: Bedrooms are small, not a lot of room to move around. Expected them to be larger for the price.

Ventajas: The spa, pool and bar were nice at the end of a long day of skiing and the transfer service was good. Most staff were very nice. The breakfast was good.

Desventajas: Our room was tiny, the phone didn’t work, the internet was out for our entire stay, random things in the hotel didn’t work (shower doors, taps etc), the food was very expensive and not all that nice. Over all not exactly everything we were hoping for based on the expensive price we payed.

Ventajas: Location

Desventajas: Pricey

Ventajas: Great position. Beautiful views

Desventajas: The bathroom especially needed maintenance. The bath had sunk and the tiles were really decrepit. When you are paying in excess of $500 per night there is certainly a standard to maintain.

Ventajas: Great location

Desventajas: Very noisy room with water noises all night long

Ventajas: Great location!!!

Ventajas: The wood fireplace in the living room was a hit. The trip was so much more enjoyable with the fireplace. Surrounded view was also very nice. This hotel room was possible one of the cleanest one me and my family has been to. We were very impressed. The staffs were so nice so helpful. There are two restaurants situated on third and fourth floor with BUBBLE TEA. One extra bonus point was the gym and swimming pool area. Salt water swimming pool on the mountain who would have thought of that. Simply brilliant to every details.

Desventajas: The hotel didn't provide hotel slipped on (flip flop) which would have been nice since you will be wearing thick boots and wool sock all days. The mattresses were too old and small. Twin single beds were so uncomfortable to sleep on. All the wires outside kept smacking onto the window due the winds. So the twin bedroom wouldnt be the best place to sleep in a windy rainy days.

Ventajas: The location was perfect. Easy acess to the village.

Desventajas: A little bit expensive.

Ventajas: Love the location.

Desventajas: Didn’t like the CR and the lighting.

Ventajas: Extremely good location, nice pool

Desventajas: Needs a better place to get breakfast with the family

Ventajas: The location is great for snow play and skiing

Desventajas: I can't believe that after paying 1k per one night they managed to cheap out on an ashtray where they left us a beer bottle in the balcony. We also were unable to close the balcony door properly which caused me to catch a cold as it was a windy night. Also, the shower was awkwardly positioned and it was really difficult to take a shower. The check in was at 4pm for some reason and checkout was at 10am!! The wifi is only from 8am to 8pm which made us feel like if we were at an elementary school and not in a hotel that we paid 1k per night :) and the breakfast should've been included but then they asked for $25 per person.

Ventajas: The ammenities were really good

Desventajas: The customer service experience wasn’t as good as expected from a tourist destination, the breakfast (said continental) was really small with not many options and when asked one of the staff member if that was the breakfast she straight away said ‘it is how we advertise it and in the email confirmation, if you not happy there are other places around’. Don’t get me wrong, the place is good but if they change the offering and start putting a smile on their faces they would keep more business.

Ventajas: The location drakes restaurant is the bomb great food very hot excellent for the snow season

Desventajas: There’s nothing That I didn’t like about the property Perfect Will return again soon one day

Ventajas: Location OK. Pleasant staff at front desk. Clean and modern.

Desventajas: Over zealous security on internal access doors, . Miserable breakfast. Expensive room rate would have expected internet included. Annoying power saving short duration lights in public areas including toilets.

Ventajas: The views from the two rooms I stayed in were spectacular - I could see the dawn colour the snow pink and in the evening the sunset colour the snow gold. The restaurant was superb.

Ventajas: Food at dinner was excellent. Breakfast was basic but sufficient. Room was large & well heated.

Desventajas: The small shower head in the bathroom made it difficult to get thoroughly wet. Breakfast hours need to be extended

Ventajas: The comfort, the staff

Ventajas: Staffs are very nice and clean

Desventajas: Nothing

Ventajas: Well presented, with cute balcony

Desventajas: Breakfast closes too early. Should at least be available until 10:30

Ventajas: The rooms were nice and clean

Desventajas: There was no where to change before or after you had checked in. Access to a shower before driving home would have been amazing.

Ventajas: Loved the retro flare

Ventajas: Nothing

Desventajas: Everything

Ventajas: Staff were amazing

Desventajas: Mattress were a little hard for me..... but I guess I just like them soft

Ventajas: To be honest we did nt like anything, it was a big mistake to with you guys so sorry to say that , never again

Ventajas: Close to town.

Desventajas: The bed was broken and I did my back.

Ventajas: Great location but basic

Desventajas: A shared oven or a bit more in the way of kitchen facilities

Ventajas: The location was great, the ski hire was very handy and accessible, and a very reasonable price. The restaurant on site provided great food from kids meals to steak and pizza.

Desventajas: The beds were terrible constant squeaking when anyone moved. The toilet cistern constantly leaked. And the room was far too hot & there was no adjustment available. The door lock/handle/latch was very loose. Anyone could’ve pushed our door open.

Ventajas: Friendly staff Very affodable for group visits The fact it has a restaurant down stairs for easy dinning Breakfast included Plenty of entertainment for all ages . Heated floors Pool and spa Decent sized room for 6 people Not even a 5 min walk to the main area of mt buller

Desventajas: I didn`t like that the rooms weren't sound proof and could hear the noise from surrounding rooms quite easy . I also didnt like the fluctuating temperatures from the showers and lack of lighting in the bathroom. And the fact the spa down at the pool section the jets weren't working Didnt have a kitchen to cook your own food if you needed to

Desventajas: Very old place breakfast not good restaurant very pour

Ventajas: Beds are comfortable. Not a luxurious place but nice and cosy, has everything you need for a comfortable family holiday. Not wasteful. Resources used very sensibly.

Desventajas: Some more varieties and options for breakfast would be good. More fruit would be nice. Weetbix is always good.

Ventajas: Location was good

Desventajas: Noise and Weed and Ambivalent management. Spent the night at this backpackers, unfortunately next door to a room full of bong heads who were noisy all night. No management around at all to enforce curfew (the stay at a different location), Would not recommend for a peaceful nights sleep.