Merano hoteles

Ventajas: Localización, personal y servicios !!!

Desventajas: Precio por habitación

Ventajas: Heaven on earth. Can't say more than that. Perfectly comfortable and luxe and wonderful, with the most amazing breakfasts.

Ventajas: El hotel es una verdadera maravilla. Desde el punto de vista del diseño, la calidad y los servicios parece insuperable.

Desventajas: La única cosa que podría criticar es el tamaño de las cocheras que son -en su mayoría- minúsculas.

Ventajas: This hotel was unbelievable! The view was just breathtaking!!! The property was so clean !! So well looked after !!! Is such a beautiful secret place !!! Would definitely go back here ! Can’t recommend it enough and all the staff where so friendly helpful and went above and beyond for us !!! It was a special occasion for us as this was a surprise holiday for my partner for his 30th and I did nothing but email the hotel before we arrived to arrange all the surprises and they were amazing !!! So unbelievably happy with our stay here !!!!

Desventajas: Nothing we loved everything about it !!!

Ventajas: Beautiful hotel with perfect infinity pool, breathtaking view of the alps. Top servise, great food, big rooms with a balcony next to the view, free parking. I love everything a bout this hotel.

Desventajas: The wifii was slow and stuck a lot, the stuff was nice, but they need to improve their english. It was very hard for as to Communicate with them. Especially with the waiters. English is an international language, so you need to know it in order to communicate with all guests who come from another country. I personally did not like to break my teeth so the waiter would understand what I wanted. It was oppressive and clouded the experience a bit

Ventajas: I love foods, services and fantastic views.

Ventajas: Everything

Desventajas: Nothing

Ventajas: Really beautiful place with great spa , lovely staff and atmosphere

Desventajas: I expected more Italian food in the menu and more vegetables than just tomatoes (for breakfast) Also would be lovely have more options for vegetarian food.Also don’t like that hotel still using the plastic straw

Ventajas: The hotel is perched high over Merano with spectacular views, perhaps the most stunning of any hotel I’ve visited. The spa and pool are beyond wonderful, and the food is excellent. I also appreciated that there was access to hiking trails immediately behind the hotel. The rooms are very tastefully decorated and have a lovely deck with killer views. Also, I’d be thrilled to have that bathroom at home — gorgeous!

Desventajas: The one thing I found odd was that guests in the suites had the tables with the most stunning views reserved for them. I know the suites are more pricey, but perhaps offer them en-suite breakfast options. It was very uncomfortable when I sat down unknowingly at one of those tables — I felt like I mistakenly boarded first class when I was assigned to coach. Also, the refrigerator in my room was broken and I told the woman at the front desk. She never followed up on whether there was a possibility of fixing it. I believe I rubbed her the wrong way, as I had more than the usual number of questions, and she became much less friendly after I mistakenly sat in the “suite section” for breakfast. Otherwise, it was an incredible stay!

Ventajas: Perfect vacation. We felt bad to leave.

Desventajas: The food. Breakfast was poor (no vegetables) and restaurant was too expensive (. Relatively to the amount of food servied)

Ventajas: Very sparse and elegant. Although not a large hotel, there were three elegant and intimate dining rooms, two with views of the alps! Food and wine outstanding.

Desventajas: Path to the rather marginal hot tub was muddy. "Relax rooms" were cold, and though the quiet was nice, it was a bit unfriendly.

Ventajas: Incredible place with superb view to Dolomites and Meran. Staff kindly arranged my special request, fantastic! Greets and many thanks to eveyone involved! We'll definetely come back again.

Ventajas: Cozy, comfortable, spacious. Dizzying views and a wonderful breakfast. Great parking.

Ventajas: Awesome view, staff kindness and amazing breakfast

Ventajas: Excellent view, very tidy and clean, super friendly and helpful hosts, nice pool, fridge with beer and wine in basement with 24h access, enough parking space, close to Meran and Schenna

Ventajas: The breakfast is awesome, and the English speaking staff is great. The swimming pool was just the ticket after a long hot day of cycling, and the garden is good to spend time in. This would be a great hotel for someone who's touring by car.

Desventajas: The location is very far out of the way from Merano city center, and there's basically nothing within walking distance. Even the closest restaurant is 15 minutes down the hill and 25 minutes up the hill. Getting to the hotel was painful on a bike from Merano, so I wouldn't recommend this place for cyclists.

Ventajas: Perfect place to start off our holiday - we loved the view of mountains and vineyards from the room and relaxing in the garden and pool. It's only a short walk into town, breakfast was wonderful, and there was plenty of room to park as well. Thank you very much for making our anniversary special! We had a great stay and hope to come back again!

Ventajas: Everything

Desventajas: Nothing

Ventajas: excellent small hotel. Friendly staff, beuatiful surroundings, room with a nice mountain view, very tasty breakfast. Afternoon cakes nice to have - these small things make you feel like being at home.

Ventajas: Staff was very friendly and warm! Room was super clean an nice, with a nice view (as promised to the gardens and the mountains). Our favourite was however the finnish sauna on the yard and you could pop into the pool for cooldown inbetween. Definetely would go here again.

Ventajas: Very friendly athmosphere , personal ,garden with pool ,homemade cakes and super breakfast

Ventajas: Excellent location!Great view,friendly staff!

Ventajas: Perfecto! La atención de Marcus es estupenda y sin ninguna pega

Ventajas: Location was brilliant giving amazing views of the mountains and down the valley. The room we booked was more like a suite with a balcony and little kitchen area. Dinner and breakfast good with big wine list. Staff were friendly and accommodating. Highly recommended and would go back if ever in the area again!!

Ventajas: Very friendly and helpful staff. You can feel that the owner is involved. Wonderful hiking opportunities as long as you enjoy the up and downs of a the mountains . The food is great and the owners help with hiking ideas. For longer stays a car would be helpful.

Desventajas: Some areas of my bathroom were rather cramped.

Ventajas: Fantastic view, Great service, Wonderful room! Hotel offered welcome drink and snacks when we arrived, and invited us to taste their roasted chestnuts in the garden. The room we booked is a suite on the 3rd floor which has 2 balcony, one facing the entrance, the other facing vineyard/apple grove and can see partial of the pool and the view of the valley. The breakfast is nice, and highly recommend to have it outside if weather allows. Plenty choices of fruits are served and you can also get the apple juice made local. The day we leave, hotel cleaned the front window of our car in advance and gave us a small dish with hotel logo as gift. We had to tell the truth that we would really like to stay much longer if we could. We will definitely be back, very soon!

Ventajas: Magnificent location and really great staff very nice grounds free use of electric bikes lovely building. This is a great hotel and does actually look like the online photo’s. Would definitely recommend it.

Desventajas: Would be nice to have an alternative to fine dining every night. Wine is expensive.

Ventajas: Beautiful hotel, nice view, cozy room, delicious breakfast, lovely spa and treatments.

Ventajas: It was a beautiful hotel with very comfortable rooms, in lovely surroundings (with stunning views of the Dolomites), and the service was impeccable. It has an amazing breakfast (quality of produce, variety, etc.); the a la carte items (e.g., poached eggs, crepes) were utterly delicious. We also ate there for dinner a couple times; the menus change daily and have interesting farm-to-table creations. Even though a couple of the dishes didn't completely work flavor-wise, we enjoyed our meals there overall (it is, afterall, a one michelin-star restaurant!) Overall, it lived up to the quality and service standards one has come to expect of a Relais & Chateaux.

Desventajas: It is perched quite high up in the mountains and we didn't happen to have a car, so getting to town and back every day required a 25 Euro taxi ride (each way) through windy roads. It's not hard to get a taxi at all, but just something to be mindful of. Most of the other guests there have a car, so imagine it is not an issue for them.

Ventajas: Castel Fragburg excludes old world charm. Staff are well trained. The setting high above Merano is spectacular. The narrow road up however is a little hair raising for those not used to driving on narrow winding ones. The dining room and terraces are wonderful with attention to detail. The water jug at breakfast filled with edelweiss The gardens are beautifully maintained. Our room was tiny ( get what you pay for) with a wonderful valley view. Could have had more comfortable sofas to sit on in the room but would probably take up valuable space.

Desventajas: The dinner service is old world charm. The hotel restaurant has a great reputation however, in my humble opinion the service flair, pomp and setting greatly out weigh the food which I felt was very overpriced in terms of serving size and often contents of the plate. One of my dishes was asparagus - tiny thin stalk, perhaps 3 tablespoons of food. 20 e

Ventajas: location and rooms

Desventajas: staff is good but was better a year ago. food is about equal to the last chef but with less variety and almost no appreciation of fresh vegetables.

Ventajas: Great staff, fantastic restaurant, junior suite with scenic view!

Ventajas: The staff is amazing - helpful, attentive, kind. The rooms are unique and beautifully decorated and the views are amazing. We had wonderful massages in the spa, which was just as delightful as the rest of the hotel. We ate dinner one night in the restaurant and the food was delicious. The restaurant also had an extensive wine list.

Desventajas: nothing

Ventajas: A very good location, a leisurely ten minute walk to the town centre. Comfortable accommodation and a superb breakfast.

Ventajas: Very nice staff

Ventajas: Very beautiful garden with a playground and a trampoline - our 2-years-old daughter was beyond happy. Breakfast was the best one I had in years, with excellent fresh croissants, a selection of artisan cheeses and breads, Italian starters, eggs, cereals, yoghurts and so on - definitely worth its price! Oh, and a great selection of teas. Finally, we had a nice spacious room with a comfortable bed. We shall definitely come back!

Desventajas: Coffee machine was an office one, and so the coffee was so-so.

Ventajas: Mr and Ms Prunner were really nice to us. The hotel is nicely decorated, the breakfast is delicious and bio =). To reach the city center is only like 8 min walk in a nice area. The apartment itself has everything you need, with a small kitchen, fridge, stove, and all the utensils needed for having our New Years dinner.

Desventajas: Nothing

Ventajas: Beautiful place, very kind and helpful host

Ventajas: El trato del personal, la limpieza del apartamento, la ubicación cerca del centro.

Desventajas: Nada.

Ventajas: The hosts, Franz and Csilla, could not do enough to make you feel welcome and at home. Breakfast was outstanding, all natural and organic, with fabulous variety and in a glass winter garden-style room. Atmosphere was both typical Alpine and chic, comfortable yet design.

Ventajas: Willy @ the front desk was exceptionally kind and attentive. Hotel was clean as you would expect in Alto Adige.

Desventajas: Disappointment when not all customers turn out to be Germans means that most staff are cold and distant as intercultural skills are lacking.. Basic items like tea/coffee/milk were not available in the room. Experience with SPA team was mixed ads every question on the phone at time of booking an appointment was answered too abruptly but then the actual massages were performed flawlessly.

Desventajas: Need to have a in door fridge with more than just water. Also room service needs to be available during the day.

Ventajas: thermal pools . It's better to hang a Bone when swimming. Because it was very crowded.

Desventajas: We went to hotel at 22.00 because of our flight delay and 300 km from Venice. Even though it was a very early hour for the restaurant, they said that the dinner ended at 2100. They sent us a plate of cake, a plate of fruit and a cheese plate instead of dinner. and we paid for tea.And we didnt eat nothing. We were very tired, but the lady who did the check-in at reception was friendly and helpful name İMMA. In the morning I called the reception to ask what time the hot springs would be opened mr.lorenzo asked quite roughly at what time we gonna leave the room? Mr.Lorenzos speech style, discourteousness has upset us. Since we are "luxury leading hotel members" we always stay in 5 star hotels all over the world. We never saw such a staff like this person. He's not a right person to work at the reception. He is a rude person who doesn't know how to behave and how to treat a guest who has just arrived in the hotel and into town. We got the new room on the second day. This time they confirmed to us that we could eat dinner at the hotel. We thought that its because the hotel's restaurant closed early yesterday and they want to make a favor to us. But we were wrong. We went out and the resepsion phone us immeaditely from the hotel and said that the meal was not included and we had to pay to eat at the hotel. She said it several times on the phone. Everything in this hotel is based on money. Staff is very amateur. Second to me, Nice Hotel mean , nice staff, professional staff. The first service starts at the reception.The hotel is good but the staff is very rude to the tourists. We came to this hotel and paid 823 euro per 2 days. But we werent happy.

Ventajas: Level of service

Ventajas: What to say ... everything is (almost) perfect! Special mention for the Roof-Spa/Pool area and the friendliness of the personnel.

Desventajas: Very small organisational hick-ups in the restaurant, but hardly worth mentioning. Perhaps the check-out day Spa use is a bit expensive (EUR 25/person).

Ventajas: Everything

Desventajas: Nothing

Ventajas: sky garden and infinity pool and Alfred in that area was excellent

Desventajas: that the waiter in the pizza bistro of the hotel refused to let us put the bill on the room, he insisted we pay cash

Ventajas: Fantastic facilities, great breakfast, very good pools. What we appreciated the most is that the hotel had a very helpful and Russian-speaking waitress at the restaurant - Veronika - and she was very helpful to my parents after I had left the hotel and they stayed for a couple of more days. She really made their stay enjoyable and terrific! We'll be back for sure.

Desventajas: - Everything was great.

Ventajas: The pools, the pools, the pools :)))))))) Breakfast was excellent. The dinner is amazing !!! Location is excellent. Parking is free.

Desventajas: Everything was excellent only in the rooms in an old fashioned design and also the hallways to the rooms on the floors.

Ventajas: High standard, very big clean and straight hotel.

Desventajas: The German invasion was not exactly what you should expect in classy Italy.

Ventajas: Very nice hotel with every thing you need for cooking food, the place is super clean and the owners are so nice and friendly

Ventajas: Nice town, close to attractions. The apartment size was good

Desventajas: Not very clean: old sponge, had to buy cleaning soap and clean the bathroom, which was filled with hair. We found items from previous guests under the furniture. Wifi didn't work all of the time. But the worst, was the aggressiveness of the host when we checked out. The curtain was displaced from the track when my kid opened the door to the terrace. I showed it to the landlord and offered to pay for any damage. That wasn't enough for them. They stood their shouting at me in German (which I do not speak), pointing at the walls saying they had to be repainted and looking through the house, as if I deliberately made damages. They went on and on yelling, until their daughter charged me an extra 100 euros (which I was glad to pay just to leave). The experience was harassing, I have never experienced anything like this (after many vacations around the world with children). It took me several hours to calm down, and completely ruined my day.

Ventajas: Really nice apartment! Clean and nice view from the balcony (if you get apartment in second floor). Moders style and comfortable beds and sofa.

Ventajas: This location in South Tyrol is lovely. The scenery is spectacular and the wine route is wonderful. The accommodation was very nice. Our apartment was large and well equipped. The view from the room was lovely. The hosts we very helpful in assisting with some telephone issues. They allowed me to use their phone at no charge to make a long distance call. Much appreciated.

Desventajas: We were here during the major heat wave which restricted our activities. The pool was open 24/7 which was very generous of the hosts.

Ventajas: Very quite location, beautiful view and friendly hostess.

Ventajas: Wonderful place! Extremely helpful and friendly owner and staff. Excellent breakfast, including vegan and non-vegan local selections. Comfortable wood-themed rooms with quality furniture, tastefully decorated, connected to nature, with attention to detail. Meran is a beautiful town and region in the Südtirol.

Ventajas: All members of staff were very welcoming. They perfectly handled the special diet needs of my daughter with no fuss. Great location for walking to the centre of town, nice pool, good sauna area, great massages and very well furnished rooms.

Ventajas: Staff was excellent and very friendly. The breakfast had a wide variety of choices including some very creative healthy vegetarian options.

Desventajas: Beds were a little hard. My partner would have liked more traditional sweet options for breakfast.

Ventajas: Very clean accommodation

Ventajas: Good sized room and lovely gardens

Desventajas: A little way from the town about 30 min walk uphill from the town to the hotel

Ventajas: Great and very big pool, great and clean beach, great, helpful and friendly people. Bed big and comfortable. Great air conditioning.

Desventajas: More like 3 stars, not 4 definitely. If you not expect cleaning and good wifi, you could be satisfied.

Ventajas: Villa set in beautiful gardens with view over mountains. Great breakfast. Excellent pool and saunas. Everyone working there very friendly and helpful.

Ventajas: Beautiful to behold. Very clean and extremely well run.

Desventajas: It was uphill from Merano to walk but good exercise after having such a wonderful breakfast.

Ventajas: The hotel is located in a quiet part of Merano full of gardens only a few minutes walk from the center. The hotel has very nice wellness facilities as well as a heated outdoor pool. The staff was very friendly, attentive and friendly. The room was modern and with a very nice view over the surroundings.

Desventajas: Nothing.

Ventajas: The hotel is super clean, and the staff are always eager to help. This is our second time staying at Sonnenhof.

Ventajas: The staff was helpful. The breakfast was very good. Rooms were clean and comfortable.

Ventajas: Excellent service. Beautiful hotel. Extremely quite. Ideal for adults who want to get away

Desventajas: Too quite

Ventajas: Grounds are beautiful. Loved the saunas, hot tub, and pool. Food was excellent. Staff was attentive. View was awesome. Secure garage parking was great.

Desventajas: Nothing.

Ventajas: It is a lovely walking distance from town, perhaps 10 minutes in lovely surroundings. The rooms are clean and comfortable, they offer lovely parking services and a fantastic pool. The staff (the owner especially) will take very good care of you, providing you with a map and recommendations if need be. Super helpful staff, and they have an excellent breakfast- especially if you have food allergies such as celiacs disease (make sure to tell them in advance so they can prepare). They have the most amazing hotel cat- Max, whom everyone is on a first name basis with.

Desventajas: A stacked minibar would have been nice, but not a requirement. Seriously, this hotel is great!

Ventajas: Staff is wonderful and helpful. We had a lovely stay!

Ventajas: Hotel Windsor is very conveniently situated within easy walking distance of Merano town centre along a pedestrian pathway. The hotel is run by the Widmann Family who have created a welcoming and exquisitely decorated environment. There is secure underground parking (essential when coming to Merano by road) provided for hotel guests at a charge (currently) of 15€ per night. The rooms are scrupulously clean and quiet, the bed very comfortable and the breakfast buffet one of the best we have sampled on our travels through Europe. An oasis of peace in a truly beautiful town.

Desventajas: Nothing.

Ventajas: Lovely room.

Desventajas: A pity no restaurant. Only one staff member really smiled happily.

Ventajas: Staff and food

Ventajas: Nice location close to the centre of Merano. The breakfast was very nice. I really liked the good selection of fresh fruit, especially the cooked plumbs from the owners garden. Enjoyed the swimming pool which was at a very pleasant temperature for swimming.

Desventajas: Breakfast was not ready at 7.30 they were still putting things out and were not ready to serve coffee. Just a small point.

Ventajas: Close to town center

Desventajas: Nothing

Ventajas: No real need to go into details here: Just to say what a lovely family run hotel. It was "all good". Situated in a great position just a stroll from the centre of Merano. We really enjoyed our stay & ; if we are in the area again; would definitely stay here again.

Desventajas: A couple of minor items. Being English we would have liked tea/coffee making facilities in our room!! Never mind we brought our own kettle etc! A contractor working on a nearby room left cables & sawdust; not very safe; over the corridor floor which the owners were not aware of but as soon as I mentioned it it was sorted out followed by a genuine apology & a complementary bottle of wine. Sometimes it takes something to go wrong to show how effectively it is dealt with.

Ventajas: A very cosy, comfortable and clean hotel. Staff were most helpful. Breakfast was of high quality.

Desventajas: Almost nothing

Ventajas: The service, at its best!

Desventajas: Our room was on the first floor next to a busy street, which meant no privacy and noise.

Ventajas: Very nice staff, super-clean, short distance to center of Merano, nice swimmingpool, and the breakfast was excellent!

Ventajas: Bar

Desventajas: My wife....

Ventajas: Easy to find. Excellent restaurant and service. Great indoor and outdoor pools. Very quiet and enjoyed sleeping with window open.

Desventajas: Would be appreciated if there was 2 free bottels of water per day in the room like other hotels. Coffee at breakfast was too weak for us.

Ventajas: Great family hotel, probably best Spa hotel I ever stayed! Extremely well kept. Remarkably clean and comfortable. Very nice atmosphere. Nice and well trained personal. Top position, 7 minutes walk to center of Merano. Permanent problems with water leak in shower cabin did not spoil my very good impression about Hotel.

Desventajas: Nothing, just to maintain and keep very good level which exists.

Ventajas: Location was superb and facilities and staff. Breakfast was incredible with everything you could want and more! Oysters and prosecco and squeeze your own juices and smoothies.

Desventajas: Bed wasn't the most comfortable and the aircon never seemed to get cold enough.

Ventajas: Everything ! The house is located in a quiet street, with a large garden where secular trees are growing, and there is a swimming pool. After 100km by bicycle, it was paradise. The owner is a very welcoming lady, always helpful, who can speak at least German, italian, french and english. The room is large with a balcony, and the breakfast is exceptional, with home made cakes and many sorts of cheese and ham. Do not miss hotel Zima !

Ventajas: Friendly reception, beautiful neighborhood, gorgeous old villa, excellent breakfast, room with a balcony, quiet and private. I was able to leave my window open all night. No one could look in and I enjoyed fresh, cool air.

Ventajas: Warm, gracious, hospitality; a delicious and generous breakfast; clean and quiet. They have a nice sauna and jacuzzi as well. A great place to stay while visiting the charming town of Meran.

Ventajas: Excellent Breakfast. Christina was an excellent hostess.

Desventajas: As a British traveller I like to arrive to coffee and tea making facilities in the room which were not available.

Ventajas: Personal encantador, muy atento en todo momento, habla español y buen desayuno. Está más o menos a 1,5km caminando del centro

Ventajas: Muy limpio y el personal muy agradable, relativamente cerca del centro de Merano, no lo conocía pero repetiré seguro.

Desventajas: Por poner una pega, pedimos camas individuales, las confirmaron y eran camas dobles. Eso sí, muy curiosas y el personal muy amable.

Ventajas: Old world charm with gracious host. We felt very welcomed. Breakfast was fantastic.

Desventajas: A little far from downtown but in a lovely neighborhood. Lacked air conditioning.

Ventajas: The lady of the house was most friendly and helpful, was ready to accommodate my vegan diet without prior warning and I had home baked bread for breakfast - superb!

Ventajas: Great hotel and lovely breakfast

Desventajas: Long walk into Merano

Ventajas: Breakfast was amazing with home-made cakes and a wide selection of special cheese and fruits. The room was really nice. The owner was beyond helpful and really friendly. Parking with a motorbike is easy and safe. Although the hotel is not in the center, the bus stop (runs every 15 min) is at the end of the street and walking to the Castle Garden or the center was not a problem either. I highly recommend this place.

Ventajas: Excellent hotel, good facilities and very friendly and helpful team. Thank you.

Ventajas: Great place to stay,,,,,,,,,,,

Ventajas: Perfect stay! Staff is very friendly and rooms are great! View from balcony was amazing!

Ventajas: We have been at this hotel before. It is simply fantastic!. At half board you are treated as a king and the food is excellent. We will return!.

Desventajas: Nothing is a problem at this hotel.

Ventajas: Excellent cuisine , very friendly service,just great !

Desventajas: The furniture in the room ...

Ventajas: Modern and spacious rooms, with great views. We booked half-board (more by chance than on purpose), and the dinner turned out be very delicious. The staff is very friendly and helpful, however not necessarily prone English speakers. The hotel also offers a parking garage.

Desventajas: Nothing really...

Ventajas: Breakfast

Ventajas: Room, staff, food, atmosphere,

Desventajas: Nothing

Ventajas: Friendly staff and nice breakfast. Easily reachable by public transport.

Ventajas: Grand hotel in the old style but with modern facilities. Room & bathroom of good size and in good order. Friendly and helpful staff, food excellent and well presented. Lovely outdoor pool and gardens and with great terrace area for breakfast. Will certainly want to return.

Desventajas: Can't think of anything negative.

Ventajas: A Classic, classy, grand and comfortable hotel. Staff were very lovely. The pool, fantastic - particularly loved the pool bag with towels. Big spacious grand Rooms, ample parking, lovely gardens and town a short walk away.

Desventajas: No air conditioning or fans. It four rather warm.

Ventajas: Wonderful garden, delicious dinner but most of all excellent staff that make you feel special. Truly a wonderful experience.

Ventajas: Everything was great. The real highlight was 6 course delicious dinners.

Desventajas: Mattresses not very comfortable

Ventajas: PRofessional but friendly staff team who were very helpful when required. Room quality excellent. Near town but very tranquil environment.

Desventajas: If I am compelled to find a small point of criticism it is that tea making facilities suit the English guests - and us. !

Ventajas: Clearness, garden, terrace for breakfast

Desventajas: Room furniture could be better

Ventajas: Very clean rooms, comfortable bed, beautiful outdoor area around the pool. Tasty and diverse breakfast that is served on the veranda. Silent and cozy surroundings.

Desventajas: The hotel is a little bit too far from the city center so it always takes at least 15 minutes to get anywhere. Not very convenient if you plan to use public transport.

Ventajas: The breakfast in the hotel was great. There was a lot of choice between various fresh products. The hotel offers a large underground car park, and you can also park in front of the hotel.

Desventajas: The elevator is a bit small, but it's manageable.

Ventajas: Service quality and kindness of stuff. People working there had no problem with any request. Great stay! Nice garden with pool. Very calm and easy going atmosphere during the day and at elegant dinner as well.

Desventajas: nothing

Ventajas: this hotel by far exceeded my expectations. very friendly staff, they give particular attention to detail. the food is EXCELLENT, very DELICIOUS food, and of very high standard. i will definitely revisit in the near future. thank you

Desventajas: nothing.

Ventajas: Easy to find, perfect parking and overall good location. Extra tasty breakfast!

Desventajas: Walls were a little too thin: we could overhear the TV of the neighbours. SPA areas were noisy (other guests were splashing in the inside pool like they were in water park: no actions were taken).

Ventajas: Very well rested at your hotel. Everything was just amazing. Breakfast awesome. Let's stay in the future again. The staff is very helpful. Thank you.

Ventajas: Beautifully maintained property and family-run/independent.

Desventajas: Decor is a little old-fashioned. Was a decent walk from the town

Ventajas: - the hotel was just like we expected : great service, nice decor, comfortable - the rose suite room we had was great, we could have stayed longer - the team is very nice and attentive to guests' needs - the hotel is in a great region and many things are to visit around - the manager gives good advice as to what to see - the restaurant was excellent, and the breakfast too, with a lot of quality choice

Desventajas: - sometimes the diner salad or breakfast buffet was not replenished fully

Ventajas: Great breakfast and dinner. Very friendly staff and excellent value for money. We had a great time and would come back anytime.

Desventajas: The room view could have been better, and the pool could have been covered and a heated pool.

Ventajas: The receptionist and staff were very nice. The location is very good, with the pleasant sound of the river during the night.

Desventajas: There was no hair conditioner in the bathroom. That should be expected for a spa hotel.

Ventajas: Breakfast very good. Lovely welcome from Astrid. Very nice spa and pool area.

Desventajas: More controlled in the spa area and enforcement of the rules like no costume in the sauna and steam bath

Ventajas: Lovely hotel & staff and great facilities

Desventajas: The age profile was not quite right for us - just too old for us.....

Ventajas: The fiendly owners and staff, the comfortable accommodation, the exquisite cuisine - and a fascinating pool inside the building, exceptional for a city hotel!

Ventajas: Service and location

Desventajas: No kettle in the room

Ventajas: The wonderful attention, the smiles, the elegance, the great food. I'll be back.....

Ventajas: Super friendly staff, stunning view :)

Desventajas: I missed a bath tub in my bathroom. But the spa was a good substitute.

Ventajas: Great location.. friendly staff

Ventajas: This hotel is in a wonderful location, just across the river from the town centre, and the facilities it provides and the friendly welcoming staff are all excellent. I enjoyed the mountain view room at the front of the hotel; the occasional traffic noise is mostly drowned out by the sound of the fast flowing river, which to me was a plus, and at night with the shutters down and double glazed windows closed it was very quiet. The bed was extremely comfy, and the room was very well equipped indeed (except perhaps for tea/coffee making facilities, which of course is a British/American thing and rarely found in Europe). They looked after me very well; as a pet owner we could eat breakfast on the covered terrace right outside the restaurant, and the hotel leaflet says that dogs are allowed in the garden on leads, although we didn't try this. I thought €10 per night for the dog was reasonable. The town is an excellent base for exploring the mountains all around, and all the buses we needed stopped very near the hotel. And there were wonderful riverside pedestrianised walks starting from right outside the front door. I very much hope we'll be able to visit this wonderful hotel again in the future.

Desventajas: It didn't affect me as we came by train, but the parking out the front was very popular and I wouldn't have wanted to be the last person back of an evening. Merano is wonderfully pedestrian and cycling-friendly and not a great place to bring a car in any case. The hotel caters mainly for a wealthy German clientele (as does the town), and some might find the evening dining experience perhaps a little stuffy; however there is a huge choice of places to eat within a short distance from the hotel.

Ventajas: Great location, we had a quiet room with balcony and a piano. Straff was friendly and helpfull. Included in our price we had the entrance to the SPA. Loved it.

Ventajas: Beautiful room, excellent bathroom. Staff extremely friendly and helpful. No common relax facility to receive friends. When we left we were given a basket with fruits and water

Desventajas: Very expensive for what is on offer

Ventajas: Superb location.

Desventajas: Everything was gorgeous. Thanks to amazing staff.

Ventajas: The staff is incredibly kind, professional and friendly. Made me feel amazingly well. Also the room was lovely, clean, warm with an amazing shower!

Ventajas: Perfection. Staff are delightful - friendly and very helpful with advice. Rooms are beautiful, spotless and quiet. Cafe on the ground floor has the best coffee in Merano. Lots of great little surprises. Just beautiful place to stay.

Ventajas: Location is excellent, people are really nice and friendly! Hotel is clean and has a nice design!

Ventajas: Decent hotel in the city centre. Amazing receptionist Debora shows room and tells about hotel. Parking is organized by hotel staff.

Desventajas: Everything was perfect.

Ventajas: Excellent location, great friendly staff. Bright, clean, large rooms.

Ventajas: The staff were extremely helpful and pleasant. The location is excellent is you like a central position, and the room was very comfortable.

Desventajas: No view from the window.

Ventajas: Friendly, helpful.

Desventajas: There was nothing I didn't like

Ventajas: Very beautiful and characteristic hotel at a great location with a very beautiful view. Very friendly staff that speaks excellent english and takes great care and pride in providing the best service. The garden and the pool are located at various levels and overlook the beautiful landscape. Excellent restaurant and breakfast ! Our room was spacious and well furnished, definitely not your average hotel room! Nice parking facilities as well. We visited the gardens at Schloss Trauttmansdorff which were absolutely gorgeous!

Ventajas: The location is absolutely amazing, the outside pool which is located at the 5th floor brings you in a beautiful garden with a perfect view of the mountains. The breakfast was stunning, a mix of local and exotic with a touch of love for sure. I literally did not know where to start and where to finish, absolutely amazing! Not to mention the welcome with Prosecco at the balcony. Simply perfect! (And we got upgraded cause it was my boyfriend's birthday..wow!!)

Ventajas: It was my husbands birthday and the staff went above and beyond to make it special. Procecco at breakfast with s special cake and many well wishes! The room and view were wonderful!

Desventajas: Please provide water down by the sauna.

Ventajas: This hotel warrants the highest rating I have ever given. Literally everything was fabulous.

Ventajas: It was a lovely location set in the hills away from the town . The staff and owners were lovely and made you feel important. The breakfast was amazing and so was dinner . We had a good sized room and bathroom with s lovely terrace to sunbathe in

Ventajas: One of the best hotel experiences I have ever had. The views from the room were spectacular. Breakfast was delicious. Staff was very friendly and helpful. And sauna and inside pool were a great relaxiation.

Ventajas: third time we have stayed here and definitly the last Price of room has doubled since last time we stayed Breakfast choice has deterioriated No aircon or fan in room and it was 30 plus degrees, for the price charged this is not on

Desventajas: no air con not even a fan in the room Overpriced for an uncomfortable poor nights sleep

Ventajas: Lovely friendly hotel, set amongst vines and fruit trees, sufficiently outside the town to be quiet, but close enough to be able to walk to dinner. Rooms in the attic were huge and comfortable. Breakfast was one of the best hotel breakfasts I have ever had - the choice was outstanding and it was lovely to start the day in the sun on the terrace. Staff went out of their way to be friendly and helpful.

Desventajas: The only possible thing I could say is that the attic rooms should have a fan in the summer, as they get quite hot and stuffy.

Desventajas: There is no air condition