Lüdenscheid hoteles

Ventajas: Our meal at the adjacent restaurant was great - very friendly staff, food was great.

Desventajas: Avoid!!!! Hotel is in a residential/industrial area, not a nice wooded quiet spot the images would have you suspect. The sports available are actually charged as an additional price which also isn’t clear eg. €20 for tennis for guests! Decor is poor - dark halls, blanket hanging above the toleit is just plain unhygienic! It was my husband’s birthday and we booked our stay as a surprise. (As an aside I also mentioned it was his birthday at booking and on arrival but not one staff member even said happy birthday which I found odd but not a big deal.) Problems arose when I contacted the hotel ahead of coming to check if we have a bath and a double bed. The hotel assured us that yes, this would be no problem. I am heavily pregnant with a joint disease so the bath is something that helps with pain and is something I purposefully checked. On arrival we noted our room had no bath and asked reception who told my husband we did not book a room with a bath. This particular gentleman proceeded to chain smoke right outside the hotel reception (5/6 cigarettes in an hour!) close to where we were eating which I felt was unprofessional and excessive, it just didn’t give off a nice vibe. On checking out we waiting for approx 10 minutes and tried to find the lady on reception ourselves to no avail (rang the cowbell multiple times!). Other staff memebers were helpful to try and find her but looked equally exasperated. She eventually came to attend us, no apologies for the wait however. When asked about our stay we mentioned we were unhappy with being told there was a bath when that was not the case. She then proceeded to pick up a ringing phone and focus all her attention on that, once again leaving us waiting! I mean if a guest is complaining that is basic manners. After a few minutes of sitting dumbfounded at her lack of professionalism and courtesy we left. Still at least it gave my husband and I a good laugh. For £100 for a Wed night - stay somewhere else!!

Ventajas: The internal kids area was absolutely great but cold especially considering that we are in January. The structure it self is very flexible and there is everything for a nice holiday

Desventajas: The internal kids area was absolutely great but cold especially considering that we are in January. Possibility to practice a lot of sports but paying additionally which I think is not really good. The cleaning of the room was not perfect, the first day we found the shampoo in a traditional bottle like in a supermarket but almost finished and the last day was empty and has not been changed automatically.

Ventajas: Look and feel of a mountain resort (inside). Great restaurant. Great massage.

Desventajas: A little off and can hear the street. Poor gym.

Ventajas: The view from the room

Desventajas: Air in the room is too dry and hot

Ventajas: good location, clean, friendly staff.

Desventajas: Negative: Shower door leaking (same in my friends room). 1 Bar keeper overstressed with work. Should have had 2.

Ventajas: Excellent staff. Excellent hotel.

Desventajas: Sauna not working. Water in swimming pool has been very cold. I have planned to use pool but I was not able use it due to that.

Ventajas: The overall stay was very pleasant, clean rooms, great value for money, breakfast good and staff very polite and welcoming.

Desventajas: The outside appearance of the hotel is not appealing but don't let this put you off the Mercure offers exceptional value for money.

Ventajas: El desayuno

Desventajas: Las camas

Ventajas: The pool,

Desventajas: Eveverything

Desventajas: Fitness room is poorly equipped. No mats available to do exercises on the floor.

Ventajas: Es un hotel muy comodo si quieres descasar y hacer caminarás por la naturaleza ,tiene picina climatizada

Desventajas: El desayuno podria mejorar ,pero calidad precio esta ok

Ventajas: Amazing breakfast. Staff were really helpful and friendly. Really clean rooms and amazing views

Ventajas: The breakfast buffet was outstanding, other hotels charge 20+ euros for so much variety.

Desventajas: At first sight, i. e. from the outside, the hotel is really ugly and in need of renovation. But once you are inside, everything is newly renovated and modern.

Ventajas: Convenient location for work

Desventajas: The quality and range of food in the restaurant is below standard and needs improvement

Ventajas: Completely satisfied with room and breakfast

Desventajas: Nothing

Ventajas: The friendly staff, flexibility, clean room

Desventajas: The younger staff knowledge of surrounding, although the hotel was booked with confrence guests , the young receptionist has no idea of the area. At such event , may he provide a shuttle bus to and from the confrence

Ventajas: The hotel was good, room was clean, not much to complain

Desventajas: We asked for the child bed but did not get it

Desventajas: For this trip we liked to have public transportation.

Ventajas: Good food, nice bed and room and very quiet.

Desventajas: The stuff members don't speak English. It is hard to find out anything on the phone. No responses on e-mail - I was waiting 3 weeks for response and still nothing. The hotel service is totally rubish

Ventajas: The room was spacious en nicely renovated, nice bathroom

Desventajas: No elevator. Breakfast very basic, the bread could have been better/more fresh. The cleaning lady started vacuuming around 7.. when I asked about this at the breakfast, they told me she always starts at 6.30.. it was annoying and loud! In general the walls are thin, I could here the tv from the next room. Not a nice view from the room

Ventajas: Generous rooms. Staff was nice and helpful. Thank you?

Desventajas: We were first placed in the wrong rooms which turned out to be a three star room. Luckily the staff admitted their mistake and we were transferred into real 4 generious four star rooms. Only drawback was that we had to carry our luggage back and forth in the middle of the night. But thank you for solvign that problem.

Ventajas: Good breakfast.

Desventajas: There was a lot of noise from a wedding all night sang the music very hard we could not rest at all

Ventajas: Very spacious and comfortable, great breakfast and morning personnel

Desventajas: The staff was surprised with our late arrival (even though their description said “checkin from 14:00”, without specifying “till”, and also we write that we’ll be late when booking). After trying to convince us for 3 mins that we are wring, the night portier arrived and opened the doors for us. If not for this, everything else was great!

Desventajas: It was very hot and there is no option to get it cooler. Yes you can open your window but then you need to enjoy the ambiance of passing cars on the autobahn.