Hoteles en Westlake, Los Ángeles

Ventajas: Overall the question is what I didn't like about the hotel. The staff was friendly and helpful, the rooms were clean and comfortable, all in all the experience at this hotel was very good.

Desventajas: Nothing it's a very good hotel.

Ventajas: The staff was very helpful and friendly. The free breakfast was great.

Desventajas: The air conditioner in the hotel did not work, it was hot, I didn't like the hotel parking cost. The neighborhood was not good.

Ventajas: It was centrally located, room was clean, bed was comfortable, and staff were friendly and had knowledge concerning the area. Breakfast hours were great,lasted till 10am, so I did not have to get up too early. Appreciated the shuttle service too.

Desventajas: No, overall, was satisfied with the stay.

Desventajas: The elevator was out and we were on the 5th floor! They would not offer any discount for the inconvenience.

Ventajas: Clean, nice breakfast and area to eat.

Desventajas: location

Ventajas: Location

Desventajas: Internet signal is very weak

Ventajas: The staff was courteous and knowledgeable.

Desventajas: No complaints.

Ventajas: Very nice and clean hotel

Ventajas: Relatively new and still in decent shape

Desventajas: Neighborhood is a little rough

Desventajas: I was deceived by the location of hotel. Neighborhood is depressed and appears to be unsafe.

Ventajas: The inside was nice- breakfast area, lounging area were all nice. Rooms were ample sized. Inside of rooms was quiet.

Desventajas: There was only one elevator and it was slow. The vending machines/ and such on each floor were kindof unattractive. The area itself was not great, but felt safe from the outside and not something the hotel can control.

Ventajas: Everything was great

Ventajas: Nos alojamos por un evento en la Expo. Mejor relación calidad-precio en la zona. Aparcamiento subterráneo gratuito y wifi gratuito. Habitación con cama, estaba limpia y el aire acondicionado funciona bien.

Desventajas: La habitación era un poco pequeña. No hay suficiente espacio en el cuarto de baño.

Ventajas: Aparcamiento gratuito

Ventajas: Todo esta bien.

Desventajas: Nada

Ventajas: Ubicación

Desventajas: Muy viejo y huele. No es un motel de 3 estrellas.

Ventajas: I like the location it was near everything.

Desventajas: We checked into our rooms at the front desk got our card-keys walked to our room and the maintenance lady was still cleaning our rooms. We waited another 5mins outside. Paid way too much too.

Ventajas: The only good thing was the gentleman that worked the midshift.

Desventajas: The staff in the morning are horrible. When trying to call down there they hang up on you. I would like a complete refund. On the weekends there is no manager on duty or one you can speak to. I needed a new tv for the room never got it. Took three hours to get roll-a-way and that's after going down to front desk to retrieve myself. The place said they have a lounge, all lies they closed it sometime ago. I would highly recommend cutting this hotel off kayaks list. And suggested everyone to stay far away.

Ventajas: nothing

Desventajas: I booked a room for one night through Kayak and made a phone call to the hotel that I would like to extend my reservation to two nights. The front desk person told me it was done and my reservation was for two nights. I arrived the hotel at 10:30 am on the day of my reservation and was told that the room was not ready yet and they could check in my bag and asked me to come back later. I came back at 10 pm that night and the other front desk person told me my room was gone!!!!!!! 10 pm, single girl in Los Angeles downtown with no room to stay. I even did not get an apology. The front desk person said it was not her that told me that I had a reservation. I asked her to give me the contact info of the person who worked in the morning, and she refused. I asked her to call her manager, and she just texted when she could actually call her. She kept saying that there was not much they could do. I had to be responsible for their fault. They do not have anything they listed on their profile. There is no shuttle service, you have to book through other shuttle agencies. You actually really don’t need them to book the shuttle, and you can do it all by yourself. Their internet connection was AWEFULL!! It was extremely slow and always down. The staff was not helpful at all. Their security guy, who was a contractor from other company was really a nice guy and helpful. But their staff are not familiar with their business, not responsible for their mistake, not able to deal with emergencies, not helpful with their customers. Please do not stay with them. The service is so bad, and they do not take responsibility of their fault and they try everything to make themselves look good instead of helping their customers. IT was such a BIG mistake that I chose them. I have never had a worse experience!

Ventajas: Great staff.. friendly and accommodating. Comfortable room and beds. Clean. Great location with free parking. Awesome shower with great water pressure. Fridge and microwave in room. Updated decor and furniture that was all in very good condition. I would stay there again.

Desventajas: Building is clearly an older one so even though it was clean and well maintained on the surface, it did smell a bit funky. I stayed in the main (older) part of the hotel. There appear to be 2 other newer additions.

Ventajas: Clean Free parking Location

Desventajas: It seems like their walls, ceilings and floors are paper thin. We can hear people above us walking all night and it serous sounded like they may fall through the ceilings anytime. We can hear other people's conversation and having sex clearly. The A.C. in the room has a remote control but it doesn't work. The front desk told us its temperature can only be controlled by the hotel.

Ventajas: Our room had plenty of space and was quiet, and everything in the hotel was well maintained. The staff was friendly and helpful. I'll definitely consider staying there again the next time I'm in the area.

Desventajas: There's a charge for the breakfast buffet, and I couldn't simply get a cup of coffee without purchasing the buffet,

Ventajas: Rooms were clean.

Desventajas: I didn't like how parking at the hotel site was limited. We had to park across the street, although is was specifically for the hotel and gated/locked. Our toilet wouldn't flush a few times too. The halls smelled as well (while walking to our rooms). Rooms were super small.

Desventajas: The room was filthy. I walked barefoot in the room and the bottoms of my feet were black. Said non-smoking room and it smelled as if someone had been smoking in there for the past week. Very dirty and sketchy.

Desventajas: Compartir una casa con extraños. Inseguro, no debería ser anunciado en un sitio web de hoteles

Desventajas: One bathroom for 2 rooms and one kitchen for 3 ppl 3 rooms u don't even knew with whom u will share a house. That's really weird and scary...: also very bad Naighbarhood. I would never go back or recommended to someone

Desventajas: El aparcamiento es escaso, tuvimos que aparcar en la calle.

Ventajas: Nothing

Desventajas: Everything was just horrible the rooms were dirty the blankets had holes the towels were dirty also so was the bathroom not enough soap or shampoo breakfast was nasty .. really bad experience for me and my family!!

Ventajas: Clean and comfortable rooms. Breakfast was actually ok. Cable was good.

Desventajas: Wifi Codes had to be printed to you every 24 hours. Got annoying. And then the wifi wouldn't load or do anything at peak times.

Ventajas: Our room had 3 beds. Sinks were outside of bathroom, convenient. Microwave available downstairs. Modern furnishings. A/C was great. Free wifi. Pool. Breakfast.

Desventajas: Room was gross. Moldy ceilings in bathroom, you can smell it. After walking on the carpet, our feet were black. There were stains on our sheets and there may have been bed bugs, my friend had bites. Only able to have one car per room. You have to pay for ice. A little too far from Hollywood blvd area. Really hard to see oncoming traffic when pulling out of the driveway.

Desventajas: La mayor parte. La habitación estaba sucia, polvo blanco por toda la alfombra. Agujeros en las paredes y en la puerta. Anunciaban desayuno continental, pero no se encontraba. No lo recomiendo y nunca me alojaré aquí de nuevo. Desearía haber cancelado e ir a otro lado.

Ventajas: Muy buena ubicación, de los mejores costos de la zona y con estacionamiento

Desventajas: Luce viejo y esta un poco descuidado. No habia toallas para todos los huespedes.

Ventajas: Nothing

Desventajas: Everything big disappointment

Ventajas: Lo mejor del hotel es la ubicación, ya que está cerca a la estación Metro Center donde se puede coger el metro e ir a diversos sitios de la ciudad...

Desventajas: Las instalaciones no son buenas, están descuidadas, no realizan la limpieza de la habitación de un día al otro