Hoteles en Westlake, Los Ángeles

Ventajas: Overall the question is what I didn't like about the hotel. The staff was friendly and helpful, the rooms were clean and comfortable, all in all the experience at this hotel was very good.

Desventajas: Nothing it's a very good hotel.

Ventajas: The staff was very helpful and friendly. The free breakfast was great.

Desventajas: The air conditioner in the hotel did not work, it was hot, I didn't like the hotel parking cost. The neighborhood was not good.

Ventajas: It was centrally located, room was clean, bed was comfortable, and staff were friendly and had knowledge concerning the area. Breakfast hours were great,lasted till 10am, so I did not have to get up too early. Appreciated the shuttle service too.

Desventajas: No, overall, was satisfied with the stay.

Desventajas: The elevator was out and we were on the 5th floor! They would not offer any discount for the inconvenience.

Ventajas: Clean, nice breakfast and area to eat.

Desventajas: location

Ventajas: Location

Desventajas: Internet signal is very weak

Ventajas: The staff was courteous and knowledgeable.

Desventajas: No complaints.

Ventajas: Very nice and clean hotel

Ventajas: Relatively new and still in decent shape

Desventajas: Neighborhood is a little rough

Desventajas: I was deceived by the location of hotel. Neighborhood is depressed and appears to be unsafe.

Ventajas: The inside was nice- breakfast area, lounging area were all nice. Rooms were ample sized. Inside of rooms was quiet.

Desventajas: There was only one elevator and it was slow. The vending machines/ and such on each floor were kindof unattractive. The area itself was not great, but felt safe from the outside and not something the hotel can control.

Ventajas: Everything was great

Desventajas: The room was filthy. I walked barefoot in the room and the bottoms of my feet were black. Said non-smoking room and it smelled as if someone had been smoking in there for the past week. Very dirty and sketchy.

Ventajas: Nos alojamos por un evento en la Expo. Mejor relación calidad-precio en la zona. Aparcamiento subterráneo gratuito y wifi gratuito. Habitación con cama, estaba limpia y el aire acondicionado funciona bien.

Desventajas: La habitación era un poco pequeña. No hay suficiente espacio en el cuarto de baño.

Ventajas: Aparcamiento gratuito

Ventajas: Todo esta bien.

Desventajas: Nada

Ventajas: Ubicación

Desventajas: Muy viejo y huele. No es un motel de 3 estrellas.

Ventajas: I like the location it was near everything.

Desventajas: We checked into our rooms at the front desk got our card-keys walked to our room and the maintenance lady was still cleaning our rooms. We waited another 5mins outside. Paid way too much too.

Ventajas: The only good thing was the gentleman that worked the midshift.

Desventajas: The staff in the morning are horrible. When trying to call down there they hang up on you. I would like a complete refund. On the weekends there is no manager on duty or one you can speak to. I needed a new tv for the room never got it. Took three hours to get roll-a-way and that's after going down to front desk to retrieve myself. The place said they have a lounge, all lies they closed it sometime ago. I would highly recommend cutting this hotel off kayaks list. And suggested everyone to stay far away.

Ventajas: nothing

Desventajas: I booked a room for one night through Kayak and made a phone call to the hotel that I would like to extend my reservation to two nights. The front desk person told me it was done and my reservation was for two nights. I arrived the hotel at 10:30 am on the day of my reservation and was told that the room was not ready yet and they could check in my bag and asked me to come back later. I came back at 10 pm that night and the other front desk person told me my room was gone!!!!!!! 10 pm, single girl in Los Angeles downtown with no room to stay. I even did not get an apology. The front desk person said it was not her that told me that I had a reservation. I asked her to give me the contact info of the person who worked in the morning, and she refused. I asked her to call her manager, and she just texted when she could actually call her. She kept saying that there was not much they could do. I had to be responsible for their fault. They do not have anything they listed on their profile. There is no shuttle service, you have to book through other shuttle agencies. You actually really don’t need them to book the shuttle, and you can do it all by yourself. Their internet connection was AWEFULL!! It was extremely slow and always down. The staff was not helpful at all. Their security guy, who was a contractor from other company was really a nice guy and helpful. But their staff are not familiar with their business, not responsible for their mistake, not able to deal with emergencies, not helpful with their customers. Please do not stay with them. The service is so bad, and they do not take responsibility of their fault and they try everything to make themselves look good instead of helping their customers. IT was such a BIG mistake that I chose them. I have never had a worse experience!

Ventajas: Great staff.. friendly and accommodating. Comfortable room and beds. Clean. Great location with free parking. Awesome shower with great water pressure. Fridge and microwave in room. Updated decor and furniture that was all in very good condition. I would stay there again.

Desventajas: Building is clearly an older one so even though it was clean and well maintained on the surface, it did smell a bit funky. I stayed in the main (older) part of the hotel. There appear to be 2 other newer additions.

Ventajas: Clean Free parking Location

Desventajas: It seems like their walls, ceilings and floors are paper thin. We can hear people above us walking all night and it serous sounded like they may fall through the ceilings anytime. We can hear other people's conversation and having sex clearly. The A.C. in the room has a remote control but it doesn't work. The front desk told us its temperature can only be controlled by the hotel.

Ventajas: Our room had plenty of space and was quiet, and everything in the hotel was well maintained. The staff was friendly and helpful. I'll definitely consider staying there again the next time I'm in the area.

Desventajas: There's a charge for the breakfast buffet, and I couldn't simply get a cup of coffee without purchasing the buffet,

Ventajas: Rooms were clean.

Desventajas: I didn't like how parking at the hotel site was limited. We had to park across the street, although is was specifically for the hotel and gated/locked. Our toilet wouldn't flush a few times too. The halls smelled as well (while walking to our rooms). Rooms were super small.

Ventajas: Aparcamiento en la calle, personal amable

Desventajas: En un barrio chungo, manchada sábanas, sucio baño

Ventajas: Friendly staff, safe parking lot, clean rooms, free breakfast, comfortable beds. I was left wondering where the bad reviews came from. I only needed a room for one night so that I could be at Good Samaritan hospital at 6:00 AM the next morning. It was very adequate for my needs and I would use this hotel again if I needed.

Desventajas: The walls between rooms are thin and I could clearly hear my neighbors.

Ventajas: The location was convenient but not a great area of downtown Los Angeles, so expectations were not high. Had no problems with the neighborhood. The room was newly refurbished, committed green philosophy, with modern industrial décor. Large room, comfortable, very clean, good sized bathroom. Security was present and visible which was important as we were two females on the 1st floor. Staff was accommodating and friendly. Would highly recommend this hotel.

Desventajas: Continental breakfast was pre-packaged muffins etc. However, they did always have coffee available and offered orange juice, fresh fruit, bananas, apples, oranges which offset the lack of heartier fare.

Desventajas: Location is horrible, you feel like its a another 3rd world country!!! Which it makes your LA experience a nightmare. The offered a pool, which looks awsome but in reality it looks like a hole of toads!!! When I asked the from desk, why is the pool closed and with moho, she said “it not moho is the paint that is pealing off! I told her that is worse!!!”

Ventajas: We went down for our daughter's FIDM fashion show debut. The hotel was just around the corner from her apartment, so the location worked out great for us. We were able to walk to almost everywhere we needed to go.

Desventajas: Can be a bit noisy. Breakfast could be better.

Ventajas: I liked the beds they were actually comfortable and the showers!!!!!

Desventajas: I did notlike the breakfast it was old stale food, I did not like the pool it was disgusting and I definitely did not like the neighborhood, kind of dangerous area!!!!

Ventajas: Room was spacious, very comfortable and they had it ready very early so we could check in before check-in time.

Desventajas: Staff was rude and there was no way to opt out of housekeeping if you wanted to sleep in.

Ventajas: The service, the room, the location, small, convenient.

Desventajas: The parking can be challenging but the front desk was helpful.

Ventajas: Estacionamiento bien iluminado.

Desventajas: Mantas con agujeros de cigarrillos (habitación de no fumadores). Cortina con quemaduras de cigarrillos (habitación de no fumadores). Las puertas y las paredes estaban sucias. La alfombra estaba deshilachada

Desventajas: La mayor parte. La habitación estaba sucia, polvo blanco por toda la alfombra. Agujeros en las paredes y en la puerta. Anunciaban desayuno continental, pero no se encontraba. No lo recomiendo y nunca me alojaré aquí de nuevo. Desearía haber cancelado e ir a otro lado.

Ventajas: Muy buena ubicación, de los mejores costos de la zona y con estacionamiento

Desventajas: Luce viejo y esta un poco descuidado. No habia toallas para todos los huespedes.

Ventajas: Nothing

Desventajas: Everything big disappointment

Ventajas: Lo mejor del hotel es la ubicación, ya que está cerca a la estación Metro Center donde se puede coger el metro e ir a diversos sitios de la ciudad...

Desventajas: Las instalaciones no son buenas, están descuidadas, no realizan la limpieza de la habitación de un día al otro