Kranevo hoteles

Ventajas: Room , service , restaurant

Desventajas: Nothing

Ventajas: Situado en un sitio inmejorable: cerca del parque, a 4 minutos andando de la playa, al lado de las calles comerciales peatonales.... un hotel pequeñito pero con muy buen servicio y todo el personal muy amable y muy atentos. Además todas las instalaciones nuevas. Muy acogedor.

Ventajas: relatively good location , in close proximity of the pedestrian centre and sea gardens entrance. clean and quiet room , although with no views. excellent breakfast (and lunch/dinner) and very friendly people.

Desventajas: only 3 available spots for parking your car for free - there is a parking slot right next to the hotel , however you need to pay to park your car there.

Ventajas: Very central and the staff were very welcoming. Staff in the restaurant/bar were very pleasent, especially the females.

Desventajas: The Balcony overlooking the back street. Noise from the traffic

Ventajas: Destacar por encima de todo la atención y amabilidad de todo, todo, el personal. De gran ayuda y afabilidad siempre. Así como la situación, inmejorable en Varna.

Ventajas: Good service, good ratio value for money, free bikes,

Desventajas: Bathroom is not really separated from the room, it’s very noisy

Ventajas: The hotel was amazing! Everything was higher than my expectations: the crew, the room, the location. We didn't want to leave.

Desventajas: The room not the same thet we invent . The price was for biger room .

Ventajas: Location and cleanliness

Desventajas: No parking. The sink was in the room, not in the bathroom.

Ventajas: Todo muy correcto. Excelente ubicación.

Ventajas: I liked everything. Perfect hotel to stay with the kids. Peaceful and quiet. Stuff and owners are exellent. I mean we had a great, great holidays.

Desventajas: everything was ok.

Ventajas: Pool yard

Desventajas: Area is very quiet

Ventajas: The greeting the staff and the accommodation was excellent and the breakfast was excellent

Desventajas: Nothing

Ventajas: Everything was amazing

Ventajas: A very quiet and beautiful property, you can tell the owners of the establishment really care about their business and property. A pretty garden and nice animals on the property, very interesting place to stay. The owners were very sweet to us, they gave us lots of great travel tips about the area, told us about places to go, restaurants to eat at, things to see, etc.

Desventajas: I didn't realize at the time of booking that the nearest beach (about 5 minutes of walking) was one of the lesser beaches in the area. The water at the "South Beach" (nearest beach) was fairly rough, the sand was rough, there was lots of algae in the water during our visit. Overall, this is a great place to stay, but if you want to visit some of the nicer beaches you will have a longer walk, taxi ride, or need to do a bit of driving.

Ventajas: Hotel services and breakfast. Hotel is a quite and you could enjoy your holiday. Swimming pool is a clean and there is enough space for all visitors.

Desventajas: Nice holiday. Service was amazing. Hotel and area around hotel are well mentained. Hostesses are very polite and helpful. I highly recommend this hotel.

Ventajas: The food was great, especially the desserts! also good coffee, including capucchino (from a machine). all the staff were very welcoming, we had to change our dates at the last minute and the hotel and helped us a lot. The private beach is about 7 minutes drive with the shuttle bus. it is quite and very comfortable. they serve there cold drinks, food and snacks. during our stay we had a gala dinner and Bulgarian evening at the main restaurant - both were very nice. the room is small, but comfortable. bathroom very clean and nice

Desventajas: The gym is small and is located underground. it was hot and not very equipped.

Ventajas: Good location and very clean

Desventajas: Food was ok but was a bit repetitive. Need to have some more English dishes.

Ventajas: las habitaciones grandes, la comida muy buena y variada. el personal super amable

Desventajas: nada....todo perfecto

Ventajas: Very clean. Good food. Friendly and welcoming stuff.

Desventajas: Too far from the beach. Not much relaxing space.

Ventajas: Very clean. Good food and great variety. Great quality price.

Desventajas: Too far from the beach (although bus shuttle provided by the hotel). Not much relaxing spaces.

Ventajas: Limpieza, personal amable, comida buena. Te hacen sentirte mimado.

Desventajas: El hecho de que sólo tienen un autobús que te lleva a la playa y a veces corres el riesgo de no tener sitio en el...

Ventajas: Everything was great, clean room, clean sheets, bathroom, perfect view, all kind of meals, awsome people who were ready to give you any kind of information, you have an exchange store at the hotel's entrance.

Desventajas: The only thing that was a little complicated was the location of the hotel beach, but you have the option to go with a shuttle buss, it is for free, provided by the hotel.

Ventajas: good food ,extra restaurants and parking

Desventajas: cleanses needs to be improved

Ventajas: The spa treatments made up for the value, breakfast was phenomenal

Desventajas: Receptionists were super unfriendly

Ventajas: La ubicación cerca de la playa y cerca de la ciudad por lo que te puedes mover caminando. Las instalaciones están impecables. La piscina interior perfecta, y a una temperatura ideal. El personal muy amable. El desayuno correcto.

Desventajas: El baño era un poco raro. El agua de la ducha cruza por en medio del baño para ir a un desagüe al lado del vater. (?) En la habitación que nos tocó, en las demás no sé si será igual. Pero como era grande y muy bonito, se olvida este hecho.

Ventajas: Ubicación ideal cerca del centro pegado al super parque sea garden y cerca de la playa. El buffet del desayuno muy completo y exquisito.

Desventajas: La piscina y el gym son mejorables.

Ventajas: La habitación muy cómoda y moderna

Desventajas: La piscina del spa

Ventajas: La ubicación

Desventajas: Los baños no tienen donde dejar las cosas. Las toallas no se pueden colocar en la barra del lavabo. Las habitaciones las limpian por la tarde lo que impide poder descansar después de comer y más cuando por las mañanas están libres ya que lo normal después de desayunar es salir a ver la ciudad.

Ventajas: La ubicación, la limpieza. La atención del personal. Ideal tanto si vas en viaje de ocio, (muy cerca de la playa, a 5 minutos andando), como si vas por trabajo, (a 7minutos caminando del centro). Sin duda si vuelvo a Varna repetiré

Desventajas: Nada que reseñar

Ventajas: Limpio

Desventajas: Desde la cabina de ducha sale agua por todo y puedes resbalar y darte un golpe. Las zapatillas se rompen a ponerlas.

Ventajas: Location is great, staff is very smiling and the food is good. The room is clean and wide.

Desventajas: The smell in the room from the drain water channels is very unpleasant. This is the second time I stayed there and the problem still not resolved.

Ventajas: Very nice hotel, great facilities like fitness, indoor pool and professional spa services. Compared to other so-called 5 star hotels around Varna, this was the only one that would resemble such a rating on an international scale. If you get one of the upper floor rooms you have an amazing unobstructed view via a full glass front on the ocean. Breakfast is quite diverse and plentiful. Includes indoor and outdoor parking facilities were helpful. The location is also great since it is close enough to the center so you can simply walk there, however it is not really in the middle of it so it is convenient to get there by car. The in-house dining options were very good (as to be expected), on top of it the prices were surprisingly reasonable. Internet was a plus as well, always workin and fast

Desventajas: The quality of the service personnel was a bit sketchy. The level of English of most staff was very limited (to be fair, this is common around here) so interactions were kept to a minimum. Most staff was however friendly and helpful, while others gave the impression to be annoyed by our presence.

Ventajas: Las vistas desde la habitación al mar negro eran sencillamente espectaculares. El spa muy agradable para acabar una dura y calurosa jornada. El desayuno más completo de mi viaje por Bulgaria. El personal muy atento.

Desventajas: Todo bien

Ventajas: La habitación era muy amplia y tenía un enorme ventanal mirando al mar. El desayuno era excelente.

Desventajas: Todo bien

Ventajas: The hotel is amazing! Very clean rooms the bathroom especially! The restaurant is very cosy and the staff is really nice and helpful! The location is close to the beach and has lots of parking spaces! I really enjoyed my stay! Will recomand for sure and will return for sure! Great job with the staff,they are really remarkable and like I said,very helpful! 5* stars

Ventajas: La limpieza, spa y las instalaciones del hotel son fantasticas

Desventajas: La ubicación no me gustó, lo único que habia cerca del hotel es una sola calle comercial, es un destino para ir a la playa y nada más. Está a 20 metros del mar, alrededor solo hay campo, no es una playa urbana.

Ventajas: The view, the staff and the bed.

Desventajas: The food was a bit cheap and not so variable, but it was good. No moscito covers

Ventajas: We liked our 3 day stay very much. The hotel is just in front of the sea, offeres great accomodation ( we stayed in a double room with sea view with king size bed & great matress), the staff were nice and smiling, the food was always fresh & diverse ( salads, pork, fish, seafood, fruits, all kinds of sweets) . We want to say a special thank you to Zlatina, the restaurant manager who took really good care of all the guests and for us especially prepared a fish and seafood meal one of the evenings when such option was not in the menu. ( we are pescaterians and they had only other kind of meat that night).

Ventajas: Best location in Kranevo. Very nice 4 stars hotel, well positioned. Rooms are spatious, have everything you need for a holiday. Breakfast is normal (we got only breakfast included), nothing spectacular but you have what to choose each day. A plus is that they have water on each floor for you to drink, for free. A/C is nice, also the side sea view rooms have a balcony to relax after a full day at the beach. Parking is around the hotel and it's free. Try to get a shade spot on the right side of the hotel (looking from the beach) They also have a shared beach (5min away) where you have free sunbeds and umbrela if you show your Sunny Castle bracelet. The restaurant there (Del Mar) is one of the best in Kranevo, prices are good and the service is ok.

Desventajas: -

Ventajas: Everything! Special thanks to Mrs Mihailova for free of charge upgrade,she let as to use their private beach free of charge as we booked HB.The private beach is free usually for costumers on All inc basis. We really enjoyed our stay!

Desventajas: Everything was perfect

Ventajas: Large and clean rooms, beautiful design,nice view,beautiful swimming pool,kind staff.

Desventajas: 1.The beach from the hotel so ugly,cheap plastic sunbeds with broken and dirty matresses.Broken umbrelas and very easy to hurt yourself ,no one to help you .The clients from the hotel do not have priority in front of the others regarding this facility even with all inclusive program.Looks like a beach from a camping area . 2.Very bad smell comming from the bathroom,we have to wait 2 nights to have another rooms. 3.The meals are not for a 4 star rated hotel,especially the breakfast. 4.NO Skybar at all even if it was written is open from 18.00 till midnight.

Ventajas: If you want to go for summer in Bulgaria you must go to Sunny Castle

Ventajas: Very clean, good food, nice staff

Desventajas: Cold pool water

Ventajas: The fact that we had to leave much earlier that we have planned and they will keep in mind for the next year reservation to give us the lost days back. Super cool!

Desventajas: nothing

Ventajas: Quiero destacar primero las vistas al mar, luego la piscina y el restaurante, y finalmente las salas comunes del interior del hotel, que eran amplias, modernas y elegantes. Las habitaciones eran espaciosas, modernas y con excelentes vistas al mar.

Desventajas: El servicio de restauración es bueno pero mejorable

Desventajas: El horario de la piscina porque cerraban a las 18:00,es muy temprano. Creo que deberían abrir más tarde y así poder cerrar después.

Ventajas: The hotel staff were very helpful. It was a great location near the beach and near restaurants and shops. When the toilet broke, they send someone to repair it right away.

Desventajas: No complaints

Ventajas: Beach Hotel

Desventajas: Small rooms

Ventajas: The view of the sea, and the space of the room.

Desventajas: lack of air conditioning

Ventajas: The good point was the breckfast, plenty of choices.

Desventajas: Unhelpfull staff, except the manager, who tried to be nice. But fot the little money we paid, it was ok.

Ventajas: location, the staff did the best to compensate the problems

Desventajas: very old everything (hotel itself, furniture, bathroom facilities, elevator...); they badly need redecoration

Ventajas: The hotel is near the beach.Beach was clean and ok, but the hotel it was a nightmare

Desventajas: Very old furniture,teribil hard smell,at bathroom the trickling was not working At the reception the pos was not working I have to wait 30 min to pay with the card.

Ventajas: Albena is a nice place.

Desventajas: It needs a restauration.

Ventajas: I liked the view and the resort.

Desventajas: The bathroom was very smelly, the rooms are old, 90's like, the food was bad.

Ventajas: The city ( albena) is very clean, the beach is good.

Desventajas: The hotel was bad, not clean, very hard to find parking, the room very small and ugly.....

Ventajas: Near the Beach, Staff polite I live 30 mins from the resort.

Desventajas: The hotel is old and of poor standard needs refurbishment, I guess this reflects in the price.

Ventajas: The hotel was well run and had modern facilities. The food was very good and plentiful and we had lovely coffee there. There was a pool and a gym, both in excellent condition. The room was very spacious and clean, with good air con that was very quiet. Staff were polite and helpful.

Desventajas: The only drawback was that it is on a road that you can’t really walk along and so you definitely need a car to go out and about. Having said that, it is easy to get into Varna or to go up the coast to Golden Sands from there.

Ventajas: It is very good place. I will recommend it to everyone who wsnt to go in Varna. Perfect place for relaxing. Nice place with very nice swimming pool. Restorant is very nice. Rooms are beautiful.

Ventajas: Clean and comfortable room, friendly staff, Martin, the waiter was really kind, food was excellent. We’ll be back!

Ventajas: Nice location, kind and professional staff, very clean

Desventajas: Breakfast was poor, it could be better.

Ventajas: Spacious room (deluxe one). Friendly staff.

Desventajas: Overcrowded pool, a bit overpriced overall.

Ventajas: Hidden gem of Varna, rooms are big and very clean, very quiet due to green barries of trees which are surounding the property. Restaurant provide boutique menu, price are good and chef is really gifted (tried fried quails) There is a outdoor smwimming pool( no time to try it) with lifeguard on duty. Property offer spa services( need reservation in advance to prepare facilities) Access is posible only by car so have in mind when travel. Will come back for sure.

Ventajas: Everything is spot on! Great feedback & services. Well done! We are the 5th time here and will return for sure with pleasure!

Desventajas: Nothing!

Ventajas: Clean and spacious rooms, good pool, friendly staff with the exception of restaurant personnel.

Desventajas: Difficult acces if you do not have a car and this piece of information should appear in the presentation, no acces to a close beach, everybody can smoke in the restaurant and staff consider it is ok.

Ventajas: All

Desventajas: Everything awasome, recommend! Thanks Vladimir, he is great owner!

Ventajas: I was delighted on the guesthouse. The staff were helpful they gave a gift on my arrival. They were helpful and friendly. The facilities were great. Way above my expectation. A pool. Complimentary fruit and water in the room. The food they served was a very high standard. Secure parking. Wow it was great.

Desventajas: Nothing

Ventajas: We had a lovely stay at La Casa. Everyone was very friendly and helpful and the place itself was really lovely and well kept. We stayed in a one bed apartment and it was extremely well equipped and comfortable. We ate at the restaurant on our first night and discovered it was so good and reasonable that we continued to eat there throughout our 3 day stay. It was very well located too with just a 10 minute walk into the resort and the beach. Would highly recommend this Guest House.

Ventajas: We felt like being at home not in a guest house.The staff is quite experienced polite and friendly.The room was fantastic with a beautiful view towards the sea. The garden is so cosy.Well done to the owners.They should be proud of their achievement.Highly recommended place to stay.

Desventajas: we stayed for one night so i wouldn't say that i didn't like something

Ventajas: The hotel manager was very nice. We received a little welcome gift which was very thoughtful. Furthermore, we had two complimentary bottles of water and a plate with fruits in the room. The room had a nice roof terrace, you could even see the sea from there. The private parking was very convenient, even though it was not easy to leave because of the heavy upward slope. However, someone from the staff helped us to maneuver the car out of there. I can also recommend the Italien restaurant of the hotel, very delicious pizza. Would totally stay there again.

Desventajas: We had a bit of drainage smell when we used the bathroom. However, when the bathroom /sink was not used, the smell would go away. I am not sure if the problem was the sink itself, because I could sometimes smell the smell outside on the street there, too.

Ventajas: Wonderfull place

Ventajas: Excellent apartment offering everything you need. And a pizza restaurant downstairs!

Ventajas: La simpatía de la recepcionista

Desventajas: La habitación olía por culpa de los desagües. Había infinidad de mosquitos no se podía abrir las ventanas ni estar en la terraza. Las cortinas dejaban pasar toda la luz, imposible descansar.

Ventajas: Las instalaciones y el desayuno

Desventajas: La localización, solo regular

Ventajas: Great location, very quiet, which is unexpected because of the location at one the biggest main streets. Very good breakfast.

Desventajas: Disability room is not very comfortable for wheelchair user.there is no direct access to the restaurant for breakfast with wheelchair you should go outside on the street and enter from outside door. Coffee capsules available in the room have to be paid extra.

Ventajas: Perfect bad and breakfast

Ventajas: El diseño de las habitaciones, y la ubicación

Desventajas: La variedad en el desayuno es escasa, y me ofrecieron una habitación para discapacitados, poco práctica en general

Ventajas: Lovely designer hotel. Great decor. Stayed in a 3rd floor room facing the main road. Large room with great design and good room facilities. Loved that the corridor on level 3 had a great scent. Breakfast was fantastic with a very good choice and good quality. We had evening meal in the hotel restaurant for 2 nights and the food and service was very good. Location is good with easy walk to the Gardens, Beach and Shops. Car parked at the hotel costing an extra 23 lev per night.

Desventajas: Tricky to get onto the one way street for car to be parked by hotel staff, the hotel could really do with providing that information. No staff ID on person apparently there from the hotel to park the car, when questioned he said he’d forgotten to put his badge on, we were clearly concerned that he was actually staff so held onto the keys until this was verified, but the staff seemed to think we were making a fuss. No receipt / ticket given to us for the car by the hotel so no trail on the car being with them, again the hotel clearly thought we were making a fuss. I have always had a ticket for the car provided by a hotel wherever I have had my car parked by a hotel in many different places around the world. The staff member with no ID followed by no ticket for the car, left us feeling very uncomfortable. Our room was far too hot when we checked in and we could not get the room individual controller to work to cool the room. We phoned for help and the person who parked the car arrived and told us that the individual room temperature controllers were now off as it was now ‘out of season’ so the only way to cool the room was to open the room small window vents! We could not believe this! As we were in a main street facing room this of course also let in the street noise! The hotel reception staff never had a hello, good morning etc greeting any time we passed which was lacking in professional customer service. Very mixed feelings about staying here some excellent things and some truly unbelievable and pretty unacceptable things for what is billed as a 5 star hotel which clearly misses that mark based on the above comments. Finally - I did request, via booking.com, a quiet room and a room with a nice view and received neither, and whilst i know it’s only a request, one or the other would have been good and as it was ‘out of season’ the hotel certainly wasn’t anything like full.

Ventajas: Es nuevo, en una ubicación excelente para recorrer la ciudad. A cinco minutos de la calle peatonal. El desayuno muy bueno. Un muy buen 5 estrellas.

Ventajas: Hermosa decoración. Ubicación céntrica. Buen desayuno

Ventajas: Room service was good, foods are delicious..

Desventajas: TV was not working! Room was dirty! In bath there was a dead fly!

Ventajas: el desayuno bien,la ubicacion buena,

Desventajas: entendimiento con el personal mas bien escaso.

Ventajas: El desayuno y la zona spa

Desventajas: El baño es un poco incómodo

Ventajas: The service was great. The staff couldn't do enough to help. The hotel is well located and the bed was comfy.

Desventajas: The Aircon seemed not to actually cool that much. The light switches were confusing.

Ventajas: Great customer service.

Ventajas: The rooms are located around a big beautiful and quiet garden where you can seat and relax. The area is very quiet so you can really rest in the hotel. The staff attention is perfect, they are always trying to make your stay comfortable. The room is big with all the facilities you may need. You can park your car inside.

Desventajas: The water from the swimming pool was a bit cold for us but it is just a matter of getting used to it. The beaches nearby are more for locals than tourists.

Ventajas: El lugar es muy acogedor. Los apartamentos son amplios y cómodos. El personal muy amable y servicial.

Ventajas: Found a suggestive atmosphere in the Residence. You can feel the touch of someone really love the place and his job behind everything

Desventajas: Wi-Fi connettion in the rooms and the mattress room 204

Ventajas: Staff was very kindly and smiley. They fulfilled every request we made immediately! Breakfast was very rich and tasty. They seem to overthink of the tools and stuff u'll need at your stay. Great place!

Ventajas: Extremely friendly staff.

Ventajas: Very special and unusual. Great location. Walking distance to Black Sea.

Ventajas: The staff was very kind and helpful. The garden and the swimming pool were very enjoyable. At a relatively short distance we could catch a small train on wheels that would take us to the city centre along the seaside but it started service only at around 10 in the morning. The room was spacious. Everything was very clean and in order.

Desventajas: The room furniture was old style, with heavy curtains, something we are not used to. There wasn't a good smell in the room and in the bathroom, even though everything looked very clean. The breakfast was not one would expect in a five-star hotel. The city centre was too far away to walk back and forth every day so, I had to take a taxi to go to work. Even though a modern shopping mall and a spa centre were around the corner, we felt a bit isolated.

Desventajas: No es posible acercarse en coche al hotel a dejar las maletas. Hay que aparcar antes. Tener esa información clara nos habría ahorrado algunas dificultades. El aparcamiento es una calle cerrada con una barrera.

Ventajas: Everything

Desventajas: Perfect place.

Ventajas: Good location. Great selection of breakfast.

Desventajas: It is good to have simply equipped kitchen. However, it did not work. Dishwasher with dirty glasses inside. It is not convenient for one-bed room apartment with one-floor stairs inside.

Ventajas: El edredón era estrecho para tapar comodamente,a dos personas, en una cama de matrimonio.

Ventajas: The room îs superb ,the food îs fantastic ,i recomend it

Ventajas: Everything was perfect- location, hotel facilities, breakfast

Ventajas: Personal amable, situación y buen desayuno

Desventajas: La cama incómoda para dos personas, esta pegada a dos paredes y no es fácil dormir así.

Ventajas: The location is really nice. Clean rooms and everyday the rooms get cleaned thoroughly. Nice staff.

Desventajas: Airconditioning didn’t work. Told the staff and they would look into it, but it was not fixed. At the end we didn’t really care because the windows could be openend.

Ventajas: Fantastic Value for Money great staff breakfast was good we did not bother the first night as the picture in the restaurant didn't look appetising we were short on time for our last day so we ordered and it was a lot better than what it looked like on the picture and would have order previously if we had seen. Great Value for Money too

Ventajas: Thé desk staff were very welcoming. The location is right on the pedestrian walk. Good sleep.

Desventajas: The fridge did not get very cold and too many mini bar items in it.

Ventajas: The owner of the hotel was very kind, friendly and helpful. My room had a balcony and view to the see. Room was clean and cosy and had a proper fridge. Bed was comfortable. Good place for staying more than one day and when arriving to Varna with a car. Supermarket and at least one restaurant were very near.

Desventajas: One guest downstairs smoked on the terrace and therefore I could not leave balcony door open for letting some fresh air to the room all the time I wished. A bit too far from city center to walk (would not be a problem, but seemed that there were not all the way sidewalk for pedestrians, but I can be mistaken).

Ventajas: Fantastic hotel. The room is big and clean, the bed is very comfortable, Wifi connection is very good. The owners are very communicative and very very nice. I loved this place !!! will come back for sure when I am back to Varna.

Ventajas: Hospitable host - shared local highlights. The room was ready and warm upon my arrival. Parking space, though likely insufficient when fully occupied.

Desventajas: The location is somewhat easy to miss, as it is just after the crossroad. Let your SatNav guide you to 43.2218, 27.9762. Steep stairs to upper floors might be challenging for some people.

Ventajas: Very welcoming host Big , clean and comfortable room with balcony . Close to bus stop

Ventajas: Friendly staff, cleanliness, comfortable beds, air conditioner, good isolated windows and nice view over the Black Sea.

Desventajas: N/A

Ventajas: The politeness of the host is second to none! We had two double beds, own private bathroom and balcony with large umbrella and a sea view. Close to a bus stop. Nice and quiet (when window's shut). Laundry facilities.

Desventajas: Very poor infrastructure! Local authorities desperately needs to do something to stop putting people's lives in danger while walking alongside the busy main road with so many useless users. Mosquito nets on building doors and windows would significantly improve the overall comfort. Towels change a bit more often for longer stays would be nice.

Ventajas: Good, clean room. Very helpful owner.

Desventajas: Quite far from the centre of Varna but near a beach.

Ventajas: Very nice place to stay.beautiful room with super view.bus to City Center just about 2 Minute walk.supermarket too.the owner is very nice polite person.just wonderfull place to stay.

Ventajas: Did what it said on the tin!

Ventajas: Hemos quedado encantados con el Hotel Amfora. Desde el momento de la reserva hasta el último día. Por un problema personal les pedimos cambiar las fechas de la reserva y en todo momento nos ofrecieron una solución de manera rápida y con un trato excepcional. La habitación (todo el hotel en realidad) se encontraba extremadamente limpia, no se puede decir esto de muchos hoteles. El personal del hotel se ha portado de maravilla con nosotros (en especial con nuestro pequeño) aún con la barrera que puede suponer el idioma no hemos tenido ninguna dificultad. Mención especial para el desayuno que estaba buenísimo y abundante, unas tortillas con jamón y queso recién hechas deliciosas, fruta, zumo, café, muy bueno. Las instalaciones, no siendo de lujo (tampoco paga uno por eso) se encuentra en muy buen estado. La cama era cómoda y había suficientes almohadas o mantas. La zona común de la piscina es pequeña pero encantadora, con tumbonas para tomar el sol. Mi bebé ha disfrutado mucho en la piscina. Ubicado en un punto muy bueno, fuera del barullo que puede suponer Varna, pero a tan solo cinco minutos de la misma o de la zona de playa de Golden Sands. En definitiva, si alguna vez volvemos a esta zona de la costa búlgara no dudaría en que hotel reservar. Gracias!!

Desventajas: Por poner un pero, mínimo eso si, el desayuno debería variar más en contenido entre días. Si desayunas todos los días en el hotel puede llegar a cansar.

Ventajas: Free coffee and tea every day. Very nice staff.

Ventajas: Very clean and quiet place. The lady from reception knows english and is a nice, smiling person. The swim-pool is clean. You have free coffee / tea.

Ventajas: The staff - both ladies at the reception were lovely and very friendly. Communication with the manager was very fast and effective. You can have coffee, tea and water anytime downstairs. The view from the balcony - I could see the sea! Little pool for cooling down. Very quiet- as it’s away from the centre.

Desventajas: Wifi in the room was very weak. Every time you have a shower the water flooded the bathroom. The hotel is on the hill- and the road to the beach is in most parts not paved (uneven gravel).

Ventajas: Only stayed for a few hours rooms very clean and nice and comfortable, enjoyed breakfast will be booking this hotel again.

Desventajas: Nothing

Ventajas: The best place I've stayed at in Bulgaria! Very luxory feeling for an extremely affordable price. The people are extremely friendly and every detail is takan care of. Amazingly clean and well-made, the room was perfect, every day room-service, "all-inclusive corner" at the ground floor with tea and coffee at any time, the balconies are designed in such a was that you never see your neighbours- complete comfort and privacy!

Ventajas: We stayed with a colleague there. When we expressed unhappiness with the room we got we were offered a better one (huge and luxury - 3 balconies with sea and mountains view). Very friendly and pleasing staff (especially Julia and Krasimir). Away from noisy hotels and in the same time close to the beach. Clean. breakfast was ok. Very kind host who provided transfer service

Ventajas: The food and staff freindley

Desventajas: Single duvets on double bed

Ventajas: staff gave the hotel that family feel they all went that little bit extra, language was a bit of a hurdle but their english was better than my bulgarian so i will have to brush up for my return visit

Desventajas: The bathroom was horrible

Ventajas: Nice place, friends and family were also staying there. Pool was a ok to cool off in. Rooms were very clean, air conditioning worked well

Desventajas: All ok for price, but drinks were a little bit more expensive than the rest of varna.

Ventajas: Friendly, cosy atmosphere, helpful staff.

Desventajas:

Ventajas: La ubicación.

Desventajas: El personal era muy pocos amables. La cama hundida y pega casi al suelo. Las habitaciones que dan a la catedral son mucho más cara.

Ventajas: The room was good size and clean. Breakfast was good, location central for everything. Overall great value for money.

Desventajas: The reception staff weren’t the most welcoming, could be a little more pleasant. Other than that ok.

Ventajas: La ubicación en pleno centro, además pudimos aparcar muy bien

Desventajas: La bañera se necesitaría una banqueta para salir, está muy alta

Ventajas: Super location, the church is just in front. Fast WiFi, luxury room.

Desventajas: Elevator doesn’t work well; breakfast is too simple as a 4 star hotel, it could be better. Reception doesn’t have much information.

Ventajas: Location

Desventajas: Wi-fi internet had very poor signal, we could use internet like we want. Room #101. Parking for car is free but was very hard to find empty spot.

Ventajas: Muy mala atención por parte del personal. Nos atendió una recepcionista por la mañana al llegar muy irrespetuosa

Desventajas: Atención

Ventajas: Great location. Good breakfast.

Ventajas: Perfecta ubicación Habitación muy amplia, algo clásica pero cómoda

Desventajas: Difícil aparcar en la zona

Ventajas: Everything

Desventajas: 2 keys should be given to the visitors

Ventajas: I liked the beautiful attitude of the hotel staff. I liked the location of the hotel . I liked the cleanliness of the room. Gym at the hotel.

Desventajas: I didnt like the maintenance of the room , like: The lighting in the room is very weak and The air conditioner could not be set to cold (only heat). I didn't like the breakfast. The elevator was broken every day.

Ventajas: Bien situado, habitación con vistas a la catedral de la dormición. Fácil de encontrar.

Desventajas: Poco parking disponible, yo tuve que aparcar en la calle. No hay mucha cosa en los alrededores (supermercados y restaurantes)

Ventajas: Todo perfecto y como anecdota en el baño entre otros utensilios de baño, iva incluido un preservativo.

Desventajas: El parking hay que pagarlo aparte y está en un patio al aire libre y a 200 metros del hotel.

Ventajas: Located directly on the beach. 24 hour all inclusive + bar. Drinks are basic but hey, you get what you pay for. There is the bar in the lobby (24 hour) , 1 by the pool and another in the restaurant. Food is plentiful and okay. It caters mostly for their biggest market which is the Romanians. Rooms good size and clean. You can walk either direction and there are activities, bars and restaurants. Would I recommend and stop again....Yes, I would.

Desventajas: Air conditioning in room not great. If you want a lie in, the hotel next door shouts through a loud speaker for its animation programme!

Ventajas: Rooms large, beds comfy and food excellent.

Desventajas: We booked a Superior Deluxe Sea View Room 3 mos. before departure which was confirmed. However, when we got there we were not given the room we booked (sea view with a sofa), but placed in the back of the building. After much discussion and pointing out the room we booked in our voucher, we were given the proper room next day. But we lost 2 days of holiday because of this. Also because we stayed for 3 full weeks, it would have been nice to have a RESERVED table in the dining room, and not have to fight for a table for the meals.

Ventajas: -Location is very nice, right on the beach, very close to the center of Golden Sands. -view from the room, bars and restaurant. Really amazing. -Very comfortable bed. -Some of the staff members were really nice, special thanks to the staff menager Mehmet. - ultra all inclusive, drinks 24/7 included, and you could always find something to eat at any time of the day, even at night. - food was tasty, later we got a little bit bored because it got repetitive, but that was not a big problem. And desserts were really tasty

Desventajas: -The whole property definitely needs renovation and better organization. Even though the room was nice, really big with sea view. - we had some problems with checking in and our payment, receptionist was VERY VERY VERY SLOW, and didn’t even know English properly. I think that this is unacceptable for receptionist. We had a really hard time understanding each other. (That one lady I don’t know her name, maybe others are better) -FRENCH people. I noticed a lot of discrimination, since everything was in French, the animation team only speaks french, and with french people. They were really friendly with them. And we felt left out and they did not even say HELLO at least once. (If I am not from France and do not wear orange bracelet, that doesn’t meant that I could not understand you) They would avoid us and only approach to french. Everything was in french. Okay I understand that, and I do not expect every language to be included. But at least it would be nice if they used English in their team, as universal language. Or be polite to OTHER PEOPLE. And animation team was really ANNOYING while scouting french people for animations.

Ventajas: food was good

Desventajas: one old elevator to 7th floor-must wait 10min for it with a baby stroller..big dissapointment was very dirty private beach every morning..room was not very clean too..

Ventajas: Ne-ar the beach

Desventajas: Horrible food. Rooms are clean but don’t look very good. The balcony was above what seemed to be the kitchen, where they throw the remains of soup on the ground. Smelled terrible.

Ventajas: Very nice room and clean. Lovely outlook to the sea. Friendly staff

Desventajas: There’s nothing not to like

Ventajas: We loved the location of the hotel; right on the beach and a 5-10min walk on the promenade to the center of Golden Sands. The beach was pretty clean, and the sea was also clean and awesome to swim in. We actually really liked the food - especially breakfast and dinner. It wasn't completely different every day, but there was an ok variety of it. It's nice that they have the open terrace, so we sat outside for every meal and enyojed the view on the sea. As all inclusive guest you always have fresh water and alchoholic and non-alchoholic drinks by hand - which are also quite good may I add. The room was clean, which is my biggest concern anywhere I go. The maids were definitely the nicest and frendliest out of all staff and they did a great job with cleaning and tidying up our room. The staff behind the bar and at the reception were also kind of friendly and eager to help. Beach, shops, food, friendly people - go and explore it, we were actually pleasantly surprised about everything, as it was much better than some of the reviews say - and that goes for the whole Golden Sands, not just the hotel. I'd definitely recommend a visit to Golden Sands, no matter in which hotel you'll stay - but I would recommend the Kaliakra Palace hotel as well, since it's actually a nice value for the money.

Desventajas: The beach part that belongs to Kaliakra hotel was a little dirtier than the neighbour's ones, also the sun beds could be cleaned at least quickly every morning - we cleaned them ourselves everyday, which is not a big deal, but I think it's still the hotel's job to take care of that. A lot of kitchen staff doesn't smile or say anything when you thank them - it feels like they're in a bad mood all the time or they're just sick of their job. You run into some like that at the reception as well - no smiles or kind words. I guess ti depends on who you run into. Although the room was clean, it was clearly dated, because we had a carpet and dark curtains in our room. The bathroom is quite functional but in need of a handy man to tighten some nails - part of the shower fell out, the shelf in under the mirror kind of fell in my hand, the toilet made squeaky sounds everytime you sat and stood up. A 10min maintance visit would fix all of that. However, we paid an insanely low price for this hotel beacuse we caught a special discount, so I wasn't really mad about all that. There are definitely way nicer rooms with a nicer view in the Kaliakra hotel (we saw them when they were cleaning them and the doors were open), so don't be discouraged to pay a bit more and actually enjoy and see why this hotel has 4*. Oh, just forget about using the elevator - there's 2 small ones for max. 4 people, so we rather walked the stairs then throw away an hour a day on waiting for the empty elevator. As I said, no big deals or big problems, but it's not the same as a 4* hotel in Greece, which you can expect of course. I, however, still recommend it.

Ventajas: Nothing

Desventajas: They don’t have a bigger car park

Ventajas: Comida buena...pero no suficiente para todos... Limpieza zero...ni aspiradora ..ni polvo...ni baños...solo toallas...

Desventajas: Comoda insuficiente para todos... Limpieza zero durante la estancia...ni aspiradora ..ni polvo...ni baños...solo toallas... Parking...hm...solo si tienes suerte...no hay plazas suficientes...hemos perdido toda la tarde buscando aparcamiente...pagando extra y lejos del hotel...

Ventajas: Food

Desventajas: Cleaning missing

Ventajas: Every thing is good in the hotel. And the rooms are very good.

Desventajas: Friendly staff and very nice facility.

Ventajas: La habitación es de lujo!!! Enorme, muy bonita y limpia. El desayuno está fenomenal

Desventajas: Hay que ir en coche al centro

Ventajas: The rooms are very spacious and with luxurious design. Rooms are clean. The location was a bit far from the center, but there was a shopping mall in the area where we found what we needed. Beds were comfortable.Good breakfast and polite staff. There was a nice view to the harbor in one of our rooms. Good value! Recommended for business trips.

Desventajas: Everything was good. Thank you. The only thing we disliked was the unpleasant smell in the bathrooms(coming from the sewage).

Ventajas: Habitación muy amplia y todo limpio. Aparcamiento en la puerta. El desayuno es correcto.

Desventajas: Hay que tener coche para ir al centro.

Ventajas: El trato es perfecto por parte de los trabajadores. La habitación es impresionante, una cinco estrellas, incluido el diseño. Cama cómoda, gran baño, espacio, muy silenciosa y un desayuno muy cuidado. No se puede pedir más.

Desventajas: Nada. Es perfecto. Leí en algún comentario sobre la ubicación. Esta a 5 minutos en coche del centro y se aparca muy bien.

Ventajas: Everything was just perfect! Room was huge! I’d stay there again!

Desventajas: Instead of having a buffet table for breakfast they have a menu with the same options and you have to choose from the menu. But other than that everything was great!

Ventajas: La habitación era fantástica. Suelo de madera e inmensa. Decorada con gusto aunque un poco oscura. Las camas comodísimas. El desayuno muy bueno. Te dan a elegir en una carta lo que quieres desayunar. Todo muy rico. La atención del personal muy buena.

Desventajas: Había reservado una habitación con cama de matrimonio y cuando llegué me dijeron que estaba completo y me alojaría en una doble juntando las camas. Uno espera llegar al hotel y que te den la habitación que has reservado.

Ventajas: Bed is so comfortable Room is large

Desventajas: Air condition not working No hair dryer One shampoo and lotion for two person Water heater

Ventajas: The location

Desventajas: The smell in the room was terable

Ventajas: Great price good location delicious and simple breakfast.Really polite and nice staff.

Desventajas: No hair dryer and kettle in room.But staff bringed when I ask.

Ventajas: First of all, the hotel was very nice, with an elegant interior design. The rooms were very big and very pleasant to the eye. The bed was huge. Everything was clean. It was also cheap. The staff was very nice. The breakfast was very good with a lot of options but it was a la carte, not buffet. In front of the hotel there is a view of the black sea and a part of Varna industrial port, which, along with the green scenery, blue water, and the yellow cranes, make a very beautiful view. I totally recommend the hotel. They also have a parking where you can see your car from the room's window.

Desventajas: I wish there were more things to do inside the property like a restaurant (their bistro only served breakfast) and maybe a spa. I do not have anyhting to complain. It was a perfect trip.

Ventajas: Clean, cozy, confortable.

Desventajas: Parking. The police did not allow us to enter by car and the parking is too far..

Desventajas: Excellent location, fabulous accommodation, very friendly staff. All spot on.

Ventajas: The breakfast was very good. Nice selection

Desventajas: The parking situation was difficult. I had to persuade the police to let me into the Sea Garden Park. They had just changed to rules about driving in the park, I guess. Also, the location was not really that close to the beach, as I had believed. It was a good walk to get there. Not horrible or anything, but I thought it would be closer to the water.

Ventajas: The rooms are modern designed and very comfortable! The stuff is polite and professional. The location is perfect.

Desventajas: I will recommend the restaurant down - the lobby bar to work and my colleague had some complains about the coffee machine. The isolation of the rooms its not so good, perhaps in the next renovation could be done something about this - all the noises from the stairs and the corridor are to be listen in to the room. I would recommend the stuff to instruct the guests to keep quite in the areas of the stairs and corridors - a lot of the tourists let their kids to run and scream around and they have long and loud conversations in the corridor.

Ventajas: The location in park near from city center, very quaiet area with free parking place in courtyard. It is OK for one night stop and visit Varna city.

Desventajas: Room very small.

Ventajas: el desayuno estuvo bien y la ubicacion tambien, lo malo fue la habitacion que no deberian ofertar la parte de arriba- la huardilla- porque estan en obras y trabajando los obreros, todo patas arriba, una verguenza.

Desventajas: la habitacion, porque estan en obras y se esta muy incomoda.

Ventajas: La ubicación en el parque, la terraza para desayunar

Desventajas: La señalización para llegar

Ventajas: La limpieza la ubicación aunque está alejado del centro está al lado de un parque precioso en un acantilado que da al mar. Son como cinco km de parque que te lleva al centro de la ciudad. El hotel es cómodo .

Desventajas: Creo que el precio es alto para Bulgaria . El desayuno es muy mejorable para el precio que se paga .

Ventajas: This hotel is amazing, the staff, the animation team, the kids club, everything has been perfect for us !!!!

Ventajas: The rooms are big and confortable, the slides from the pools. We also liked the fact that we could reserve an italian night with a better food than the one from the main restaurant. The kids club was very usefull.

Desventajas: The food is not something special. It s a lot of food indeed, but very ordinary. The pools have very cold water. No caffe frappe for free...it s so simple to do one..why not? The icecream sucks

Ventajas: The garden is beautiful, well maintained, with spaces for relaxation. The both pools, outdoor and indoor, the outdoor jacuzzi, are clean, well maintained, the water is at a perfect temperature - an excellent area for entertainment and relaxing!

Ventajas: Nice spa, rooms, stuff and kitchen.

Desventajas: The parking place is ridiculous. A bit overpriced.

Ventajas: Rooms are spacious, very clean; very good selection at breakfast; outdoor and indoor swimming pool (with jacuzzi and heated areas); sandy wide beach with nice waves and views of the Black Sea; entertainment offered in the evening.

Desventajas: They need to have a better communication or organization at the beach - it takes about 10 mins to get to the beach, in theory you have sunbeds and umbrellas but in practice they were all taken (too few for the tourists who are staying there); the person responsible for the beach was bored and could not be of any help; more guidance needed towards where to take your towels.

Ventajas: Everything was perfect!

Desventajas: -

Ventajas: Las instalaciones, la proximidad a la playa y que el personal es muy, muy atento.

Desventajas: La comida debería mejorarse más, sobre todo entradas y postres. Ademas, la wifi va muy mal.

Ventajas: We have been coming to Therma Palace ever since its opening and throughout all these years it has always maintained an utmost high level of service and quality. We love the spa, the restaurant's chef is brilliant and the staff is always very friendly. They make you feel at home and now we've become close friends with all of them. The staff has barely changed since the beginning which speaks so well of the management and the work!

Ventajas: I really liked everything. I will return here for sure

Ventajas: The food in the restaurant, some dishes were very good (a few are less appetizing). The tea that you can order at the lobby bar is high quality, the breakfast tea is just regular tea. I was there in October, at night open the window of your room to cool down your room for a good night sleep. I loved the indoor swimming pool. I can imagine the beatiful outside pool to be a winner in the summer but then it will be more crowded.

Desventajas: A few small issues (for example after taking a shower there was a bit of water on a certain place of the floor, so the next time I put the little floor mat on another place). You can't expect of course western European standards. For Bulgaria for this price range the quality of this hotel experience is excellent. Some of the breakfast food I stayed away from. In Sveti Constantine and Elena a lot of the old abandoned infrastructure has not been removed yet, which makes it less appealling but I understand that can't be a priority now, I hope Bulgaria can continue to strenghten its economy further but it will take a lot of time.

Ventajas: Habitación excelente. Staff agradable. Parking cubierto SPA confortable WI-FI bueno

Desventajas: No hubo nada malo

Ventajas: Service is very very good in this Hotel. The staff is Kind and very focused on all the Special Details.

Ventajas: The staff were extremely helpful and friendly. The spa and pool facilities were very good and were an added extra to an already good value half board holiday. We very much enjoyed our stay at Rpmance Spa and would love to return.

Ventajas: Desayuno correcto, ubicacion y zona piscina

Desventajas: El personal del hotel correctos sin mas el hotel se ajusta mas bien a un 3 estrellas nos hicimos un masaje en el spa y la verdad fue decepcionante.

Ventajas: Clean rooms, tasty food, and great indoor pool

Desventajas: There was a smell on our floor, the 1st one. Not too disturbing, but still.

Ventajas: The hotel was very clean and an upmarket feel to it, as opposed to a standard chain hotel

Desventajas: The shower system unfortunately ended with the bathroom floor getting soaked, no matter how many ways we tried to change it

Ventajas: Very helpful and accommodating to needs

Ventajas: Todo perfecto

Desventajas: Anule una reserva por culpa de la chica de recepcion que nos dijo que no le llego la reserva y nos dijo que anulemos la reserva y nos dava ella un habitacioa a precio triple del precio al que tenia la reservay los primeros 3 dias nos quedamos en otro hotel que estaba cerca

Ventajas: The spa

Desventajas: Bad location Nothing around