Ventajas: My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpful.
Desventajas: $50 for a simple breakfast (farro porridge with fruit, coffee, and a freshly made vegetable juice, was a new high (or low, depending on how you look at it) for New York. Delicious for sure, but pricey.
Ventajas: Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on hotels.com but it was an awesome spot!
Desventajas: No closet in the hotel room.
Ventajas: Decor, location, cleanliness
Desventajas: $16.00 for wifi
Ventajas: Absolutely beautiful hotel in a great location! Loved my stay there!!
Desventajas: Charging 16.00 per day for wifi is insane
Ventajas: Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again.
Desventajas: There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).
Ventajas: Large rooms, excellent location
Ventajas: Staff was great, service excellent, rooms were huge in the Tower
Desventajas: No coffe in room, very pricey to have sent to your room
Ventajas: Staff was very cordial and gave excellent customer service.
Desventajas: Charge for Wi-Fi was unexpected for a $700 a night room.
Desventajas: room wasnt clean properly by housekeeping
Ventajas: Location, good neibourhood , good loung and snack shop . Also rooms were good side and clean with proper functioning bathroom.
Desventajas: I wish they had a sit down restaurant of their own. Although they are close to restaurants on the street.
Ventajas: Nice ambiance. Good elevators to get to room efficiently
Desventajas: Poor housekeeping. Bathroom smelled musty. They forgot to leave washcloths one time. Then forgot to leave shampoo another time. When we called for shampoo to shower took 1.5 hours to come. Also asked for blankets when checked in which never came.
Ventajas: Convenient location to everything we were doing and the Molton Brown products are terrific! It's a luxurious hotel and a lovely interlude from the chaos of Manhattan.
Desventajas: We asked for some champagne flutes and the ones we received were delivered dirty. We called and asked for replacements and it took well over an hour to receive them - at that point we had washed the flutes ourselves in the bathroom sink.
Construido en 1981 por el barón del ferrocarril Henry Villard y reformado con todo lujo en 2013, la gran entrada de este hotel se encuentra justo al otro lado de la avenida Madison desde la majestuosa catedral de San Patricio de Nueva York.
Mandarin Oriental, New York ofrece servicio de transporte al aeropuerto (disponible las 24 horas) y goza de una excelente ubicación, a solo diez minutos a pie de Teatro Lincoln Center y Carnegie Hall. Repón energías en el restaurante antes de olvidar cualquier preocupación a base de masajes, peelings corporales o tratamientos faciales. Una piscina cubierta y un bar o lounge son otras de las instalaciones destacadas, y las habitaciones de este hotel de lujo ofrecen toques agradables como bañera profunda y ropa de cama de alta calidad.
Ventajas: Clean and comfortable upscale hotel with a very friendly and accommodating staff.
Desventajas: The restaurant pricing, especially for breakfast, is out of control.
Ventajas: We went to NYC just before Christmas and could not have been happier with this hotel. Although our room was small, we did not spend much time in the room and therefore it did not bother us! The staff was so friendly and helpful and the location was amazing! We would definitely stay here again on our next visit to the city!
Ventajas: Rooms are quite larger, ceilings high. Decor is modern but not colorful.
Desventajas: Still some areas under construction
Ventajas: Hotel limpio y cómodo de primera calidad con un personal muy amable y servicial.
Desventajas: El precio del restaurante, especialmente el del desayuno, está fuera de control.
Ventajas: Las habitaciones son bastante grandes, techos altos. La decoración es moderna pero no colorida.
Desventajas: Algunas zonas en construcción
InterContinental New York Barclay goza de una ubicación excelente, a solo diez minutos a pie de Edificio Chrysler y Grand Central Terminal. Tras una sesión de servicios de bienestar en el spa, podrás comer algo en el restaurante. Un bar o lounge y un centro de bienestar abierto las 24 horas son otras de las instalaciones destacadas, y las habitaciones de este hotel de lujo offer servicio de habitaciones las 24 horas y televisor de pantalla plana.
Desventajas: Room location: too noisy; not conducive to getting appropriate rest during a business trip.
Front desk: did not accommodate our request upon arrival. We were moved to a room 2 floors higher, same room location, same noise level.
Ventajas: The staff were very professional, and helpful. The hotel is nice to bring our dog to, the staff went out of their way to cater to him. The rooms were very clean and comfortable.
Desventajas: There was a very noisy club next door that made it difficult to sleep. Also I thought that for the price we paid the hotel could have offered free WiFi in the rooms.
Desventajas: On Sunday nites, club next door is so loud well into the nite making it virtually impossible to sleep.
All light fixtures lack dimmers and all contain very high wattage cold fluorescent bulbs Lighting in room is horrible.
Hvac is not well regulated. Room would get very cold and the only option is too turn off and wait for it to get unbearably hot
El Ink48 se encuentra en pleno Manhattan, en el animado barrio de Hell's Kitchen. Su magnífica ubicación lo sitúa a 200 metros del Intrepid Sea, Air & Space Museum, a menos de un kilómetro de la Terminal de cruceros de Manhattan y muy cerca del Javits Center y Times Square.
Ventajas: Gorgeous building and terrace. Lots of light in the room. Unique wallpaper. Decorative fireplace. High ceilings. Vintage phone. Comfy bed, nice linen and towels. The staff was incredibly accommodating and attentive. Great baristas at Intelligentsia.
Desventajas: Broken glass in window. Damaged plaster on ceiling from water leak. Broken, stained and soiled curtain in the bath window. The rooms could definitely use some love.
Ventajas: Edificio precioso y terraza. Mucha luz en la habitación. Papel único. Chimenea decorativa. Techos altos. Teléfono vintage. Cama cómoda, buena ropa de cama y toallas. El personal era increíblemente servicial y atento. Gran barman en intelectuales.
Desventajas: Cristales rotos en la ventana. En el techo de yeso dañados fuga de agua. Roto, manchado y ensuciado la cortina en la ventana del baño. Las habitaciones podrían sin duda el amor.
A solo 6,4 km del aeropuerto, The High Line Hotel te sitúa a diez minutos en coche de Edificio Empire State y Macy's. Después de ponerte en forma en el gimnasio, recupera energías en el restaurante, o descansa mientras tomas un refresco en el bar o lounge. Bicicletas gratuitas y una terraza están a tu disposición, y las habitaciones de este hotel elegante cuentan con toques de clase como albornoces y zapatillas.
Ventajas: Basic Courtyard- clean, large enough room by NY standards, great location
Desventajas: Old single pane windows allowed in even more noise than I am used to in NYC. Courtyards are also my last choice among Marriott brands since they essentially provide nothing for anyone with Marriott Rewards status, unlike all the other Marriott brands.
Ventajas: Location/ lounge/ service
Desventajas: Caro habitaciones pequeñas
Ventajas: Localización, vestíbulo y servicio.
Alójese en el corazón de la ciudad que nunca duerme, en el Courtyard New York Manhattan/Herald Square. Disfrute de la vista panorámica desde las elegantes habitaciones con áreas de trabajo amplias, camas cómodas y un gran espacio para sus invitados y usted. Las comodidades como la conexión WiFi de alta velocidad gratis y los televisores de pantalla plana con canales premium por cable le ayudarán a sentirse como en casa. Disfrute de sencillas mañanas en el Table 71 del hotel, que ofrece un desayuno nutritivo y emblemáticas bebidas Starbucks®. Al atardecer, disfrute de una bebida y reúnase con sus amigos en Monarch, el lounge cubierto en la azotea. Siga practicando su rutina de ejercicios en el gimnasio en las instalaciones, que ofrece una amplia variedad de equipos cardiovasculares y pesas. Visite los lugares que se encuentran a pocos pasos del hotel, como el edificio Empire State y la emblemática tienda Macy's. Otras atracciones famosas incluyen Times Square, el Madison Square Garden y el distrito Garment. Disfrute del estilo de la ciudad al alojarse en el Courtyard New York Manhattan/Herald Square.
Ventajas: I was only there one night but I was very comfortable. When I needed questions answered the staff was cheerful and very helpful. Breakfast was great too.
Ventajas: Very friendly staff. Close to NJ Transit and PATH into NYC. Great diner nearby. Great breakfast in the lobby.
Desventajas: Only flaw was that it is on a flight path for planes taking off and leaving, so occasionally you hear a plane, but just once in a while. And not overly loud
Ventajas: We chose Hampton Riverwalk for its location, and it truly worked out exactly, and really, even better, than we expected! LOVED having the shuttle service from the airport, then each day to and from the Penn Station! Your drivers were Great, and made our nervousness about maneuvering through the Rapid Transit in New Jersey/New York, a good experience. Thank you!
Desventajas: Hotel was full when we arrived, so instead of double Queen beds they gave us King bed. When I asked for rollaway bed, they had none as well, so I had to sleep on a chair.
In the morning I spoke to manager who told me to open a HHonors account so that he can give me some points. I tried to contact him multiple times, but no response.
Nice way to treat your long time customers! Will go elsewhere next time.
Ventajas: Muy limpio y encontramos Hampton Inn.
Ventajas: Sólo estuve allí una noche, pero me sentí muy cómodo. Cuando necesitaba preguntas el personal era alegre y muy servicial. El desayuno también era genial.
Hampton Inn & Suites Newark-Harrison-Riverwalk cuenta con servicio gratuito de transporte al aeropuerto en una ubicación excelente, a quince minutos en coche de Prudential Center y Estadio MetLife. Después de ponerte en forma en el centro de bienestar, podrás relajarte con una bebida en el bar o lounge. Las habitaciones cuentan con ventajas añadidas como frigorífico y microondas, además de ropa de cama de alta calidad y wifi gratis.
Ventajas: Rooftop terrace, food service, and comfortable rooms.
Desventajas: Bit overpriced. We have had comparable or better stays, for less money.
Ventajas: Location is good enough. But still not in the midst of happening place of time square. Front desk staff was helpful and pleasant . View from window was amazing
Desventajas: Travel conceirage was awful. Whenever I looked for them they are not available . Had to go that counter minimum 4 times from my room to get him. He was always out of his place. Finally when he given me advice it went wrong. I wanted to go to Statue of Liberty and he told me to pick a taxi instead of metro. It cost me 35 dollar in the taxi and driver told me best way was metro and he surprised travel concierGe advised me taxi. He said this people doesn't know anything about outside.
Not even a bottle of water complementary. All toiletries are bare minimum and had to ask for certain things.
Desventajas: Definitely STAY AWAY from that place!!
I came at freezy night, the room temperature was at 76 and didn't go higher. I called operator, he sent "engineer" which couldn't do anything he said that's the highest, i called operator and said it's not acceptable, he said the they can't do nothing the whole hotel is set at this temperature (really??). I said show me another room as u sound now ridiculous. Then the same(!) "engineer" came and.. oh miracle (!) he fixed it. I said all of u guys are such LIARS!! Just made me SO mad and irritated for no reason.
WAY overpriced hotel for the way it is,
HORRIBLE "costumer service" from most of the stuff here,
no room delivery after 11:30pm
No parking space,
Spent almost $300/night for the room doesn't even have tube.
It's not a hotel, it's bullshit!.
Ventajas: We liked everything about the hotel.
The staff were friendly, the room was clean and the location was on Broadway, just one short block from 7th Avenue.
I would stay again. It was a very good experience.
Desventajas: The only thing I questioned (but was not a big deal) was the bathroom was small - couldn't fit 2 people in at once. The shower pressure was too good. Meaning that it hurt the body when the hand held was used. The rain shower was good but if you didn't want to wet your hair, you had to use the hand held which in turn was so powerful that it hurt the body. It didn't bother me that much but it was the only thing that was a bit uncomfortable.
Ventajas: It was a perfect hotel
Ventajas: The view from the room was perfect, if only I had stayed on New Years! Front row seats to the ball drop! Very clean and luxurious
Desventajas: Some hidden fees & deposit was larger then website said it would be
Desventajas: 1. Due to computer glitch, our reservation was "lost", took staff an hour to reinstate it.
2. Refrigerator in the room did not have a single bottle of water. I had to take medication without any water.
3. Ice machine on the floor was broken, no ice whatsoever.
4. Room had coffee machine, but no tea/coffee and water in the room.
Desventajas: No drinking water available in the room and ice machine was out of order. The coffee in the restaurant tasted like it was burnt.
Ventajas: Great location, value for money, loved the room, the bar and terrace were very cool. Great vibe and value overall.
Desventajas: Even with a hotel stamp, parking lot down the street was still almost $50 overnight. Wish hotel credit would have been worth more.
Ventajas: The location is great but they made little effort in making guests comfortable.
Desventajas: There was a huge crowd for an outdoor party on the nightclub deck. Our room shook all night until about THEEE AM. You couldn't hear the tv in the room and forget sleeping. It was miserable.
Ventajas: There was a problem with our bathroom that was not addressed appropriately on the night it was reported. The manager the following morning was profusely apologetic and provided complimentary breakfast for our party, in addition to addressing the problem.
Con una céntrica ubicación en Manhattan y emblemáticas vistas a Times Square, el hotel Novotel New York Times Square está situado cerca de la zona de teatros de Broadway, Central Park, el Rockefeller Center, exclusivas tiendas y atracciones de obligada visita. Prepárate para disfrutar de una experiencia inolvidable con un moderno nivel de confort de 4 estrellas durante tu viaje de placer o de negocios.
Desventajas: Tiny room, too small for 4 people, could not open luggage. No coffee or water in lobby. Unfriendly front desk staff. Promised to move us on second night but never followed through.
Ventajas: The hotel has a lot of things going for it, judging by our recent visit. The property is very clean, the location close to Times Square and Hell's Kitchen is convenient, and there is a subway stop on the same block. The room was very spacious and comfortable. All in all, it was a great stay.
Desventajas: The only thing to point out is if you're a light sleeper, earplugs may be needed. We were on the ninth floor but could still hear cars blowing their horns and there is a police station next door, so sirens can frequently be heard.
Ventajas: I have stayed at the Tryp several times (perhaps 8-10x) over the past few years. Overall, the room size is good, price is good, nice little bar downstairs. Decent accommodations for the money.
Desventajas: The staff was so horrible this time around. Just overall not accommodating. There was no hot water on the coldest day of the year. My husband took a freezing cold shower and the just put their hands up like oh well!
Ventajas: The location is awesome! The cleanliness and comfort of the room fit my needs well
Desventajas: Front staff in evening is less than eager to communicate about the room availability and rates. I reserved the room via Kayak and the concept seemed foreign to the staff.
Ventajas: LOVED the place. By far the best value in the city! the room was perfect for our family! The bar and lounge in the lobby ROCKED! Roman, the bartender was great! The entire staff was super friendly! 5 STARS !!
Ventajas: Great value! We had an enjoyable weekend visit to NYC with a group of friends. We stayed in a Premium Room with 2 Queen beds, and a pull-out sofa. It also had a mini-fridge and wet bar area. The room was huge, clean, and very comfortable with tons of windows. The location of the hotel was convenient to our weekend plans at MSG. Hotel lobby staff was friendly and helpful with restaurant recommendations. I would definitely stay at this hotel again, and would certainly recommend it to friends.
Ventajas: close to penn station
Desventajas: I stayed for 4 nights. very loud and i'm talking about car trucks passing by it's people banging on trash cans and construction.
The hotel is next door to a police station. room are good size but decor is modern cheap looking with dispensers for shampoo and body wash glued in the shower.
I would not stay there again.
Ventajas: Close to subway stop
Desventajas: A lot of noise in room hardwood floors and thin walls, makes for a noisy experience especially with the exit doors being slammed by housekeeping all day. Could hear full conversations in the rooms from neighbors
Ventajas: The best service and kindness help from the front desk lady impressed me , as the door keys were not working she took us to our room personally,
Ventajas: I didnt like anything about it.
Desventajas: I reserve a room with 2 Queen Size bed when we get there it wasn't reserve for us awful experience the man in the front desk he suggest his going to look for another hotel but we were so tired we just need to relax.
Ventajas: Front desk was wonderful, just things beyond their control occurred.
Desventajas: Shower in our room squirted from wall even after repair man tried to fix, had to change rooms, delay in getting extra towels from housekeeping--the biggest and most noticeable is the cleaning staff does not know how to properly clean a room, wood floors not swept in rooms and the space between glass showers and sink have never been cleaned--whole bars of used soap, hair ties, wrappers and etc in the space-- just totally gross-- room 306!! They really need a lesson in how to clean a room!!!
Ventajas: I like the new trend of wood floors, as used here. Seems cleaner. The rooms are very attractive, but less functional than others.
The beds are very comfortable. There are lots of places to plug in devices (regular outlets and USB) in several places.
Elevators are plentiful and efficient.
Loved having a Keurig coffeemaker.
I interacted little with staff, but all I encountered in the hallways were friendly.
A little off the beaten track, which is good in the city. And right next to a police precinct, which made me feel extra safe.
Desventajas: There was no drawer-storage in my room (the closet is elevated, so you can put things on the floor of that, plus belowe the closet are two cubbies - one with the iron/board and one with a safe, but not really convenient for clothing).
There was no countertop space in the bathroom for cosmetics, etc.
No minibar, which is a sign of 4* and up, to me.
And all that is provided are paper coffee cups. Some people may like that they may be cleaner, but I like glass glasses, and ceramic cups. Since I brought a bottle of wine, I asked in the bar if I could have a wine glass to take to my room and the bartender said he wasn't allowed to give one to me.
I had a problem turning my TV off with the remote (it would just come back on) and a late night call to the front desk was no help ("Just turn the volume all the way down.") I eventually found a power button on the TV, but the desk clerk should have suggested that.
At check-in, the clerk was not unfriendly, but when he handed me my keycard, he didn't really explain anything about the facility (breakfast, etc.) like people usually do.
Este hotel de lujo de la zona de Hell's Kitchen se sitúa a diez minutos a pie de Estación de Pensilvania, Macy's y Madison Square Garden. Edificio Empire State a Times Square también están a quince minutos.
Ventajas: Great location and good price. The staff was friendly.
Desventajas: On one of the days we stayed, the entire hotel's air conditioning was out for almost 24 hours. It was humid and very hot outside and we were traveling with an infant so we decided to come back to the hotel only to find it even more hot and muggy inside. They kept telling us the problem was being fixed but it wasn't until early morning the next day that it started working again. They apologized and gave us a discount but it was a miserable night with the baby. We had to ask for extra towels 4 times one day until we finally got them. There were at least 3 large cockroaches that we had to kill in the room - I know it's New York, I used to live there, but it's still uncomfortable to find them in a hotel that's supposed to be clean.
Ventajas: Location was great and staff were courteous. Decor is modern.
Desventajas: Shower was dirty on arrival with hair from prior guest. When arriving we turned on the lights and a cockroach scurried across the floor. The room was hot and The air conditioner didn't work.
Ventajas: The complimentary happy hour in the lobby was a nice treat for hotel guests. Although, there seemed to be many attendees who were not hotel guests.
Desventajas: I didn't like the smell in the hotel or my room. It smelled like pets and found out later the hotel was pet friendly - not a fan.
I also didn't care for the decor in the hallways or room I stayed in. It seemed very dated and in desperate need of some modern updating.
I also felt the complimentary toiletries were very disappointing and so was the $5.99 charge for printing tickets from a desk computer (labeled business center - very weak).
The housekeeping service was very, very noisy each morning and the rooms weren't cleaned up to normal hotel standards.
Ventajas: Clean and spacious room
Desventajas: The only reason why i booked this hotel is for the rooftop and you guys completly ruined my stay by closing the rooftop for a private event the ONE day i booked. Good to know that no matter how much cash you shell out youll still get beat over the head because of rich people wanting to close off a whole area of a hotel. Horriible experience.
Ventajas: Nice staff very helpful great experience front desk excellent would recommend highly
Desventajas: They charge $14.95 for wifi in your room.
Lobby furniture is very old no back support. & Very saggy
Ventajas: The rooms were large and well appointed. They were clean and quiet.
Desventajas: A bit dark decor and lighting in the lobby area.
Ventajas: Great location and valet parking
Ventajas: Older building, recently updated. Lots of charm, yet very modern. Location wad terrific. Hotel was spotless.
Desventajas: Pillows on bed were small.
Ventajas: Whenever I visit NYC, I always stay at Affinia. Great hotel. Friendly staff, large clean rooms. Excellent location.
Ventajas: Staff and room.
Ventajas: Habitación limpia y espaciosa
Desventajas: La única razón por la que reservé este hotel es por su azotea y ustedes arruinaron completamente mi estancia cerrando el acceso a la azotea para un evento privado el día que reservé. Bueno saber que prefieren cerrar una parte del hotel para gente rica. Experiencia horrible.
Shelburne NYC-an Affinia hotel goza de una ubicación excelente, a solo diez minutos a pie de Edificio Chrysler y Grand Central Terminal. Tras una sesión de servicios de bienestar en el spa, podrás comer algo en el restaurante. Un bar o lounge y un gimnasio son otras de las instalaciones destacadas, y las habitaciones de este hotel elegante ofrecen toques agradables como carta de almohadas y artículos de higiene personal de diseño.
Ventajas: The location and the free breakfast was good
Ventajas: Close to subway and food. Quiet rooms, nice staff.
Desventajas: No real dislikes but would prefer the free buffet go til 10:30am and checkout extended to 12pm.
Ventajas: Location, cleanliness, helpfulness of daytime staff
Desventajas: Nighttime staff were not very friendly or helpful.
Ventajas: It's location to Herald Square.
Ventajas: The staff was WONDERFUL. Everyone was very kind and accommodating. The location was perfect and the room was clean and well maintained. We were able to check in and out quickly with no hassle. We will definitely stay here again!
Desventajas: The shower door didn't close all the way and caused a puddle of water in the bathroom.
Ventajas: The staff was very courteous and helpful. Parking was reasonable by NYC standards ($35/night). The room was nicely furnished.
Desventajas: The room was a little small but that's normal for New York.
Ventajas: I like the location
Desventajas: I didn't like that the rooms are too small and I booked two rooms together and they gave me a room on the 4th floor and the other one on the 6th floor and they supposed to be two Queen beds but when we got there they only have full beds
Ventajas: Location and breakfast were awesome.
Desventajas: Heater/Thermostat didn't work correctly - it was either too hot or cold in our room with no happy medium. Shower door leaked and wouldn't stay closed.
Ventajas: It was close to subway lines and other attractions and reasonably priced.
Desventajas: When we arrived at the hotel around 4:30 p.m., our room was not ready even though check-in was 3:00 p.m. The room we got was a handicap accommodated room which gave us a weird shower configuration and no counter space in the bathroom and a short closet.
Ventajas: Loved location. Easy walk to Times Square.Breakfast area the kept supplied. Front desk personnel friendly, patient and helpful. Would book this hotel again.
Desventajas: Liked hotel very much.
Holiday Inn Express Manhattan Times Square South goza de una ubicación fabulosa, a solo cinco minutos a pie de Macy's y Edificio Empire State. Ponte en forma en el gimnasio, y aprovecha los servicios gratuitos, como desayuno bufé, wifi y conexión a Internet por cable. Además, Times Square y Madison Square Garden están a menos de diez minutos a pie.
Ventajas: I liked the fact the hotel was close to a Mall and provided a shuttle and had a swimming pool with breakfast included.
Desventajas: The shuttle was terrible - supposed to run every 15 minutes but what they don't tell you is that one of the shuttles is reserved for airline employees of United and American and essentially, there is a shuttle every 30 minutes that is not supposed to stop at the terminals but it does it anyway. One of the drivers was supposed to pick me up from the nearby Mall and decided not to because he was running late, so I ended up running late for my flight and had to change it. Be very careful with these shuttles - they are quite unreliable.
Reserve suites para estancias prolongadas en el Residence Inn Newark Elizabeth/Liberty International Airport, que ofrece conexión WiFi gratis, desayuno bufé gratis, gimnasio en las instalaciones, piscina cubierta y servicio de traslado gratis entre el hotel y el aeropuerto EWR.
Ventajas: Location, rooms are comfy , free internet
Desventajas: My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
Desventajas: Items of our luggage were stolen
Ventajas: Clean rooms,
Desventajas: Small rooms
Ventajas: Nice interior
Desventajas: All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour.
As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
Ventajas: Nice hotel
Desventajas: Check in process was BAD
Booked via Kayak and they did not have my reservation
I had a confirmation #
Took almost an hour to resolve
Ventajas: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.
Desventajas: Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
Ventajas: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.
Desventajas: It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
Ventajas: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .
Desventajas: We had to leave. We have recommended it to others and will be back.
Ventajas: Nothing I liked.
Desventajas: Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
Ventajas: I gues for us-measures this Hotel has to be considered old
The Service is excellent and it is Central
Ventajas: Close enough to walk many places. Staff was extremely friendly.
Desventajas: Horrible view from window.
El Empire State Building está a una manzana de este hotel recientemente reformado (en diciembre de 20117), en un edificio de estilo renacentista francés. Macy's y Madison Square Garden están a dos manzanas de distancia, y junto al hotel hay una parada de metro.
Ventajas: The staff were friendly and so helpful. The rooms were beautiful. The location was wonderful. Easy to walk anywhere you want to go. Loved it. I will be back.
Ventajas: Location, location, location.
If you plan on walking and using the subway to get around the city the hotel is perfect as a home base to come back to if need be.
Desventajas: Don't spend your time at the bar in the lobby...pretty pricey and you can just go to a hidden gem anywhere in the city. Also no room WiFi, but free in the lobby, so not too bad.
Desventajas: Me and my girlfriend arrived to the hotel at 6pm. Check in time was 4pm but we were told we still had to wait an additional 20 minutes for the key? I would've understood if it was a computer problem but I wasn't given a reason as to why I had to wait.
Ventajas: Our room was nicely decorated and was clean. We also liked the fact that the hotel had water and coffee in the lobby. The hotel is centrally located, which made getting around the city very easy.
Desventajas: The room was very small and it was difficult to maneuver around our one piece of luggage and each other in the bathroom. The wifi also wasn't secure.
Ventajas: Wifi was great and entertainment and amenities on the ground floor were amazing.
Desventajas: I had to change rooms because of the auto noise on the Lexington Avenue facing side.
Ventajas: Easy location.
Desventajas: Noise levels from road were quite loud.
You can't sit in the bar area without buying a drink, even if you are a hotel patron.
I had forgotten my phone charge and the hotel staff was not helpful in providing a temporary replacement, perhaps from lost and found. Instead I was referred to an overpriced in-house gift shop trying to sell me a micro-usb cable for 15-20$.
Check-in is late at 4:00 pm.
Room was tiny.
Ventajas: Accessibility/ location, customer service
Desventajas: No sound insulation in rooms near elevators (room near elevator was outrageously loud because of elevator mechanism and doors continuously opening and closing). They moved our room, but could be a problem if hotel is full.
Ventajas: The room was ok, was not too happy with my experience here.
Desventajas: The place was a "4" star and the hallways my family and I smelled weed
When I asked the valet parking to get please get my car "I was told it took 20 minutes " I waited 50 minutes and no one came to let me know my car was ready, and they knew I was wait for it.
Desventajas: Door man was not in a service.
Luggage deposit payable even in waiting for
the room clearance.
Ventajas: Music at the lobby
Desventajas: No toothpaste!
Desventajas: The room had no AC, complain nothing happened, opened window, I could barely sleep because of the noise from outside
Ventajas: The rooms are perfect a d the beds are wonderful to sleep.the tv is perfect
Disfrute del ingenioso The Lexington New York City, Autograph Collection. Con una ubicación inmejorable en el centro de Manhattan, el hotel se encuentra cerca de emocionantes atracciones que incluyen el Rockefeller Center, la sede de las Naciones Unidas, la catedral de San Patricio y la estación Grand Central. Tras un día de turismo en Nueva York, vuelva a este elegante hotel estilo boutique, con decoración distinguida inspirada en la era del jazz. Las elegantes habitaciones y suites ofrecen conexión WiFi gratis, estaciones de trabajo ergonómicas y colchones con cubierta tipo almohada, por lo que le permitirán disfrutar de la escapada perfecta del ajetreo de la ciudad. Tras una noche de descanso reparador, comience el día con una sesión de ejercicios revitalizante en el gimnasio, y después sacie el apetito en el moderno restaurante o en la cafetería Starbucks® en las instalaciones. Cuando sea hora de cerrar un trato, realice una reunión en uno de los cinco elegantes salones de eventos, que disponen de equipo audiovisual y servicio de catering. El The Lexington New York City, Autograph Collection es más que un hotel de lujo: es un destino en sí mismo.
Desventajas: Hotel is small, rooms are small, elevators are small, room is not nice, even though it was remodeled without taste or sense of technology. Skip this hotel stay in the hotel literally in front of this one called "The Pearl Hotel". Trust me, it will not be a disappointment
Ventajas: Rooms are very nice but could use a bit more sound proofing. We could hear the people in the next room. We were in room 717
Ventajas: Our recent stay at The Time was perfect!
Ventajas: The staff at this hotel were all amazing. Each one as helpful and friendly as the next. The hotel has a very nice bar/ restaurant attached. The bed was super comfy, amazing waterfall showers, and great room service menu as well. Super central to everything, shops, food, shows, transit.
Desventajas: Our AC broke over night, so we woke up to a huge puddle and part of the carpet was soaked from the AC leaking, but we we're checking out that day anyway and it was not anyone's fault.
Desventajas: Very compact room and compact environment
Ventajas: We liked the simply look of the room and bathroom. Very modern and abstract.
Desventajas: Our stay was for a short period time so not much to comment on.
Ventajas: The room was comfortable, a good size and very quiet. Ammenities were updated. It should be a beautiful hotel when the project is finished.
Desventajas: Hotel was under construction which was not noted in the description. The lobby was moved to the second floor (from the first) and lots of workers and equipment were evident. there was a bit of work dust in the 2nd floor lobby.
Ventajas: Great location, friendly staff and comfortable rooms. Choose a street facing room if possible, as some rooms are claustrophobic.
Ventajas: This was our third stay at the Time over the last 5 years and we've never been disappointed. Especially for the price! Staff was super friendly; comfy, modern room; great location in the theatre district and time square; room service breakfast (from the Serafina) was excellent
Desventajas: Only annoyance was that there was a sign at check in offering 20% off breakfast for guests; so we ordered accordingly, only to find out that room service wasn't eligible. If the food wasn't delicious we probably would've made a bigger stink about it
Ventajas: Great location, and wonderful staff
Desventajas: Overpriced for such small and unclean rooms. Our window was broken and we could hear everything at night, which in Times Square is loud and at times unbearable.
Desventajas: The rooms were dingy. The service was awful. We paid over $500 for the room and we didn't get what we paid for - Queen bed. They first tried to put us in a full bed room and then we had to go downstairs and complain. The rooms looked much better on the site than in "really life". The beds were gross with the blue comforter. The only thing that was nice was the tiny bathroom. I wouldn't stay here again.
Ventajas: Meeter Greeter
The Time New York te sitúa en una excelente ubicación, a solo diez minutos a pie de Broadway y Times Square. Cuando te entre hambre, podrás aprovechar el restaurante, y al terminar el día, nada como una bebida en el bar o lounge. Las habitaciones de este hotel elegante ofrecen toques agradables como sábanas italianas Frette, ropa de cama de alta calidad y cabezal de ducha tipo lluvia.
Desventajas: Right next to major throughway to Holland Tunnel so trucks drove by all night.
The breakfast was stale donuts and coffee.
Ventajas: Free Parking
Great Continental Breakfast - fresh pastries; nice variety
Very reasonable room rate (compared with hotels on NYC side of Holland Tunnel)
Friendly front desk staff
Ventajas: Ubicación, precio, parking gratuito y el desayuno era excelente y el personal
A solo 6,5 km del aeropuerto, The Holland Hotel te sitúa a quince minutos en coche de Universidad de Nueva York y Estatua de la Libertad. Los detalles gratuitos incluyen desayuno continental, wifi y aparcamiento sin asistencia. Grandes comodidades, como frigorífico y microondas, están a tu disposición en las habitaciones, además de televisor de pantalla plana y ropa de cama de alta calidad.
Ventajas: easily accessible to highways
Good, free breakfast
Clean room AND bathroom
Desventajas: Thought we could have a view of the water, instead we saw the bldgs
Ventajas: Really good sty at Comfort Suites. The front desk ladies and the shuttle driver were really helpful, courteous and really nice.
A few things that I want to mention:
1- I requested a corner room, of which I got. But, there was something wrong with the ceiling paneling in the bathroom and the actual panels in the ceiling flapped up and down during the my stay. It was a little annoying but bearable.
2- There was a long hair on the bedding under he shirts when I pulled back the covers. I wasn't grossed out but still, not a good look overall.
3- A huge plus was there was a balcony sliding door that opened and I was able to get a view of the city and fresh air. I really enjoyed that.
4- The bed was extremely comfortable, I slept like a baby,
Desventajas: In a room next to a party group that had loud music and talks until 5am. Called reception, they would send "security" to tell them to stop but nothing happened
Ventajas: I liked everything about this hotel, it is very reasonable price wise, staff is very pleasant I word reccomend this hotel to any and every one
Desventajas: There's nothing I disliked about this location, The only thing I did dislike was I didn't see public transportation that could take me to Newark Penn Station wanted to go to NYC via the Path train
Staff very nice at the check inn an out.
Hotel very quiet, not noise b good sleeping environment.
Ventajas: close to NYC except with traffic could be 1 hr
Desventajas: no working ice machines. no gym or pool.
Ventajas: Hotel didn't have our reservation. They were sold out
Ventajas: The room was big and spacious. Very roomy. Also had a a extra space that has 2 seater couch to entertain guest.
Desventajas: On my first night. The room was dirty has there was hair in the bathroom and leaving room area. The tiled floors felt sticky. After I complained, it was cleaned but yet it was not an excellent job as I could still see hairs but very minimal.
Comfort Suites Newark te sitúa a quince minutos en coche de Prudential Center y Estadio MetLife. Ponte en forma en el gimnasio, y aprovecha los servicios gratuitos, como wifi, aparcamiento sin asistencia, y un desayuno bufé, que se sirve todos los días de 6:00 a 10:00. Las habitaciones cuentan con ventajas añadidas como sofá cama, frigorífico y microondas.
Ventajas: Nice staff, clean rooms in good condition. Courtyard. Subway is very accessible
Desventajas: Bridge traffic and unattractive street area.
Ventajas: I rarely write reviews but our stay at Hoilday Inn LES was perfect as it was three blocks away from my family we were visiting. We booked two rooms for the price of one boutique hotel in the neighborhood. The rooms were clean and modern. I've stayed in luxury hotels like the Ritz and boutique hotels like the Kimptons. This Holiday Inn room reminded me of the W Hotel in San Francisco (size, style, etc. less one down comforter). The staff was always courteous and helpful. Free WiFi! could use their "e-room" to use computer or print boarding passes. Free complementary toiletries if you forgot something. Air conditioner was amazing. Showers and water pressure were awesome. Room was very quiet. This will be our go-to hotel from now on in NYC.
A solo 3,7 km del aeropuerto, Holiday Inn NYC - Lower East Side te sitúa a diez minutos en coche de Universidad de Nueva York y Battery Park. Al terminar una sesión de ejercicio en el gimnasio, podrás comer algo en el restaurante o descansar con una bebida en el bar o lounge. Las habitaciones en este hotel elegante ofrecen toques agradables como ropa de cama de alta calidad y carta de almohadas, además de televisor LED y servicio de habitaciones.
Desventajas: Old hotel. The bathroom was horrible, there was not even a soap holder inside the shower. There was no place to put the soap and shampoos while you bathe.
Ventajas: Free breakfast
Ventajas: Cleanliness and courtesy!
Ventajas: Pool and location
Ventajas: Embassy Suites always has a great breakfast, and this hotel was no exception. All of the staff was helpful. The sleeper sofa was pretty comfortable.
Desventajas: The rooms are a little dated. I don't like that the in room coffee pots make at most two cups at a time, and you're only provided enough coffee for two regular cups and one decaf.
Ventajas: Just the restaurant food was good and the services, but they open to late
Desventajas: Bad facilities, One elevator was broken, the door room not working good , staff front desk good, but some staff around the hotel no
Ventajas: Loved the staff and breakfast.
Desventajas: The manager's hr. was weak. You could only get one drink and you were limited to what it was and the choices of snacks was pitiful.
Ventajas: Staff was very attentive and friendly. Bus stop to NYC nearby. Ample, covered, free parking.
Desventajas: Rooms are dated.
Desventajas: Many deficiencies in their service supports. I have already wrote a letter to Hilton.From breakfast to happy hours and internet speed , and cleanness of furniture. I was not impressed with the hotel(after many times/years and I believe I was overcharged.
Ventajas: location,nothing else
Desventajas: Shabby. No upgrading since 1985(?). Wall paper peeling off. furniture scuffed. Caulk in tub bad. Sofa soiled. carpet worn and dirty. Not very clean all around. Pass key system not reliable. Breakfast hot food cold. Sorry we stayed here
Ventajas: This hotel has a great location. The staff are excellent.
Desventajas: Hotel breakfast items on steam table were cold.
Ventajas: the two room suite option
Desventajas: It was actually pretty good. Worn, but clean.
Embassy Suites Secaucus - Meadowlands te sitúa a quince minutos en coche de Times Square y Macy's. Refréscate con un baño en la piscina cubierta y prueba las delicias de Cafe Four Fifty Five, que sirve cenas. Un bar o lounge y un gimnasio están a tu disposición, y los alojamientos cuentan con frigorífico y microondas.
Ventajas: good location next to Times Square; breakfast included; king bed
Desventajas: room was small; noisy - little noise insulation inside; one of two elevators was not working.
Ventajas: Not roomy, but adequate accommodations with very helpful staff. Comfortable bed. Reasonably clean.
Ventajas: Room was nice and also free breakfast
Desventajas: Lights went out for hours we had to eat breakfast in the dark with our phone light. Also I was billed higher at the hotel for my room. I used the book now pay later and the hotel charged me more than what website told me the total would be.
Ventajas: This hotel is in a great location.
Ventajas: Not much good to say... The bed was comfortable and the room was a decent size for New York. Unfortunately, that's where the positives end...
Desventajas: Requested early check in on a high floor the day before I arrived, but received an email at the time I was planning to check in that I could not do so until after 3. When I did check in, I was given the 3rd floor right on the street. The car horns and street noise kept me up into the morning. I was on a non-smoking floor, but the cigarette smell was unbelievably thick.It was obvious they were allowing smoking in the rooms.
One word for the owners... bleach. The bed sheets were stained and obviously old. They should probably be replaced.
Breakfast was horrible. Other than the bagels, there were dry (maybe day old?) muffins, 1 pancake which had obviously been previously frozen, and the juices were basically water. They had actually positioned buckets next to the juice machines so you could throw out the juice rather than drink it.
We checked our bags to go to a show. When we came back to retrieve them, we asked for a cab. The bellman went out front to hail us a cab, but had no luck. He told us he would be right back, and went back in the hotel. After 10 minutes of standing out in the cold waiting, he never came back. When I went in to the front desk, I asked them if they could call a cab. They told me their concierge was gone for the day, so I had to go flag one down on my own! Never have I been to a hotel that could not get me a ride to the station.
Ventajas: Cerca de todo!
Ventajas: No muy espacioso, pero alojamientos adecuados y con un personal muy servicial. La cama era cómoda. Razonablemente limpio.
Ventajas: Habitación bonita y desayuno gratuito
Desventajas: Se fue la luz durante horas y tuvimos que desayunar en la oscuridad con la luz del teléfono. Me cobraron de más. Elegí la opción de reserva ahora y paga después y el hotel me cobró más de lo que decía en la web.
Ventajas: Este hotel está en una excelente ubicación.
The Hotel at Times Square te sitúa en una excelente ubicación, a solo diez minutos a pie de Broadway y Rockefeller Center. Podrás relajarte con una bebida en el bar o lounge, y se sirve un desayuno continental gratuito todos los días, de 6:30 a 10:00. Las habitaciones cuentan con televisor de pantalla plana y wifi gratis.
Desventajas: Can't say anything bad about this booking.
Ventajas: Great location, if you can tolerate Times Square. Stayed in a king corner room on the 16th floor. Wife and I loved the bed, the view, and the bathroom. Subway doesn't get any closer, entrance is immediately outside lobby door. Gym was spacious, if you need that. Didn't try the bar/restaurant, just too many other choices in Manhattan. For that matter, nice bathroom and comfy bed is all we needed, as we weren't looking to waste time sitting in the hotel.
Desventajas: Again, location is great as long as you want to be very close to Times Square and all that comes with it. Noise of the city is audible on the 16th floor, but wasn't a problem for either of us sleeping through it. Wifi has a fee, but you can avoid it if you sign up for IHC membership.
Ventajas: Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside.
Desventajas: WiFi wasn't free unless you sign up to rewards club.
Ventajas: Nice hotel friendly people
Desventajas: The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE
Ventajas: for the buffet breakfast they write down 18% tip???
Ventajas: Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else
Desventajas: Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.
Desventajas: No puedo decir nada malo de esta reserva.
Ventajas: La habitación estaba limpia, la cama era cómoda, ducha agradable (sin bañera). La entrada de metro justo fuera.
Desventajas: El wifi no era gratis a menos que te registraras en el programa de fidelización.
Ventajas: Personal agradable y simpático.
Desventajas: El personal del aparcamiento con el que están asociados son timadores. No aparquen aquí.
Este hotel se encuentra en Manhattan, a dos manzanas en dirección oeste de Times Square y a pocos metros del Museo de cera Madame Tussauds y el teatro Minskoff. El teatro New Amsterdam está a menos de 800 metros.