Holiday Inn Express Hotel & Suites Casa Grande de Casa Grande está en una zona rural, a apenas 2 min en coche de Promenade at Casa Grande y a 6 de Museo de la Sociedad histórica Casa Grande Valley. Tendrás conexión a Internet por cable gratis, un centro de negocios abierto las 24 horas y tintorería o lavandería a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Ventajas: Las camas en el hotel son impresionantes.
Ventajas: The comfortable beds and a cool room to come back to
Desventajas: Roaches and pool was not clean
Desventajas: The breakfast wasn't very good. There weren't any eggs or sausage. The staff wasn't able to fix the hot water maker that didn't seem to working properly.
Ventajas: Very clean
Desventajas: Pillows way to soft and no USB ports
Ventajas: Breakfast was great; rooms very clean; comfortable
Desventajas: AC was tricky - either too hot or too cold; no in between
Desventajas: The pool was gone
Ventajas: I needed an early check-in as my son was getting married at 5 PM on Friday. I called early in the morning and they said they thought they could guarantee me early check-in. Called again at one and they were ready for us. It was such a relief to be able to get in to our room and be ready and not rushed for his big life event. I sincerely appreciate the friendliness of all employees and the additional extra mile that the employees went for me. I will definitely stay there again!
Desventajas: Nothing!! Great value, great room, and great employees!!!
Ventajas: Very clean close to HWY
Ventajas: I was extra ordinary. Has an automatic pancake machine I had never seen before. In the bathroom, even tho' it was not a handicapped room, there was a grab bar in the shower to make exit from the shower safely.
Desventajas: The shampoo and conditioner are so thick, they won't come out of the bottle. Hand lotion was the same way. Perhaps they need to change vendors for those items.
Ventajas: Very clean hotel. Breakfast was wonderful! Great location.
Desventajas: Nothing really. It was a great week.
Ventajas: Quiet, clean, and close to the interstate.
Desventajas: Nothing, all was good.
Ventajas: Location, comfortable bed, very good breakfast
Francisco Grande Hotel and Golf Resort de Casa Grande está en una zona rural, a apenas 1 min en coche de Francisco Grande y a 8 de Museo de Arte Casa Grande. Tendrás un centro de negocios abierto las 24 horas, periódicos gratuitos en el vestíbulo y tintorería o lavandería a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
6,5 Muy bueno
Ventajas: El personal de recepción era muy amable.
El personal del Bar & Restaurante eran geniales y la comida era mucho mejor de lo que esperaba!!
Desventajas: Hotel antiguo que se traduce en ruidoso... Pasos en las escaleras, gente hablando, ect...
Situado junto a Grande Sports World.
Si decides alojarte en Holiday Inn Casa Grande de Casa Grande, estarás a menos de cinco minutos a pie de Museo de Arte Casa Grande y Museo de la Sociedad histórica Casa Grande Valley. Tendrás conexión a Internet por cable gratis, un centro de negocios abierto las 24 horas y check-in exprés a tu disposición. ¿Estás organizando un evento en Casa Grande? En este hotel tienes a tu disposición 522 metros cuadrados de espacio con zona para conferencias. Hay un aparcamiento sin asistencia gratuito disponible.
Ventajas: La ubicación funcionó de maravilla para nuestros propósitos. El personal de recepción era muy amable y servicial cuando lo necesitábamos.
Desventajas: El hotel es increíblemente viejo, tiene algunas características nuevas (mesadas de granito) pero nuestra habitación olía a humedad, las alfombras y los pisos necesitan ser reemplazados. La tubería debajo del lavabo en el baño tenía una capa gruesa de polvo.
El servicio de habitaciones llegó muy tarde en el día, cuando finalmente pudieron limpiar nuestra habitación dijeron que había demasiadas pertenencias personales en el camino y que no podían limpiar. Totalmente bien, ¡pero no dejaron toallas nuevas!
Ventajas: La ubicación estaba cerca de donde yo estaba de visita
7,5 Muy bueno
Ventajas: The hotel was clean and very pleasant. The pool and hot tub were very nice. The breakfast was good and the wait staff was very attentive.
Desventajas: The train was noisy at night . It would wake us up at night.
Desventajas: Location by railway,horns will sound all night.
6,8 Muy bueno
Ventajas: nothing to say
Desventajas: nothing to say
Ventajas: I liked the size of the room and the cleanliness. It was odor free and the carpet was clean. The location worked for us because we were at an event that was close by. The parking was convenient and the staff at the front desk are nice.
Desventajas: The hotel is old and shabby for a Holiday Inn, its not worth $150.00 a night. I would not eat in the restaurant, again not what you'd expect from a Holiday Inn, it felt like a cafeteria inside. We decided to go across the street to the Mexican restaurant instead, which was great. The bathtub was old and peeling and did not drain well, the lights in the bathroom are old fluorescent tube lights in a box, pretty weird and yucky. Why don't they have real light fixtures? The bed was not great, not horrible- just lower quality. I guess this it is just the way it is in Casa Grande, it's just not a high end area. I am guessing this is probably the best place to stay in Casa Grande.
7,0 Muy bueno
Ventajas: Front desk person provided excellent customer service, she was very friendly and sweet. I believe her name was Laura, but not positive.
Desventajas: Shower backed up
Ventajas: The whole 4 nights was a great. Completely quiet. The room was clean and staff were nice! The area was kinda boring but other then that we enjoy every second.
Ventajas: Friendly helpful staff, nice lobby and nice overall feel to the place.
Desventajas: Our bathroom had not been cleaned very well, especially the floor. It looked like it had been cleaned very hastily for some time as there was dirt and hair buildup along the edges and corners. Behind the door was the worst.
Ventajas: food service by roscia in the morning was excellent.. rest of the staff was very pleasant and friendly.. great place . will recommend it to my friends
Ventajas: The staff was super friendly and bed very comfortable.
Desventajas: Room air conditioning was very loud but kept us cool.
Ventajas: The room was nice and cool. It was very quiet so I was able to relax. The breakfast was very good and they had a lot of options to choose from.
Desventajas: Nothing. Everything was fantastic and I would go back again and stay with them.
Ventajas: Cleanliness, staff was very helpful. Restaurant staff was excellent!
6,0 Muy bueno
Desventajas: They refused to include breakfast - that was not disclosed in the purchase of the room. I have never had this issue.
Quality Inn de Casa Grande está a menos de cinco minutos en coche de Promenade at Casa Grande y Museo de la Sociedad histórica Casa Grande Valley. Tendrás un centro de negocios, un servicio de recepción las 24 horas y una lavandería a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
7,0 Muy bueno
Ventajas: The location was close to shopping and family residence. The bed was comfortable.Employee was friendly on check-in, not so much on check out.
Desventajas: Internet never worked. Garbage behind the nightstand, fridge almost fell on floor when opening door, pool area was dirty and hot tub didn't work.
Ventajas: La persona del lobby trató de solucionar los problemas de limpieza y mantenimiento que encontramos en la habitación. Buen desayuno.
Desventajas: Baño, sábanas y toallas sucias. (Retrete con orines secos) Chapulines muertos en la alfombra.En la regadera no se podía modular la temperatura del agua y al finalizar no se podía cerrar.
Ventajas: Todo muy bien cama, cuarto y servicio
Desventajas: El estacionamiento xq queda muy retirado de la habitación
Ventajas: The helpfullness and the friendliness of the staff.
Ventajas: The breakfast room was perfectly clean. The lady named WENDY, was such a sweetheart, so helpful and has a beautiful personality. The food was Delicious.
Desventajas: I didn't like the fact that after driving for 7 hr. we had to wait 25 mins. to get checked in. Also the bathroom door was broken and the hair dryer did not work. This is the 2nd time I've stayed here, I will think really hard about it before staying there again.
Ventajas: Everything was great!!!
7,0 Muy bueno
Ventajas: breakfast was very good
Desventajas: had to stand at the counter for 20 minutes to check out,employee had left and air conditioner was very noisy
Ventajas: The staff was great,the breakfast was actually more than I was expecting.The lady in charge of the breakfast area was very pleasant.Housekeeping staff was very friendly.
Desventajas: The bed was way TOOOO soft.
7,5 Muy bueno
Ventajas: Liked price and location. Also breakfast included. Staff was friendly.
Desventajas: Linens changed every 3rd day of stay. Room had musky smell at all times. On 2nd night of stay, very pungent smell (like marijuana smoke) came in room from vents in bathroom coming from adjacent room.
Ventajas: Good location
Desventajas: Very dirty and loud. I could hear people talking till 1am - not a 3 star for me
Ventajas: Service was excellent...staff was professional...excrllent stay
Ventajas: Great bed, huge bathroom, great a/c...we really needed it. It was 109 when we arrived. Breakfast was delicious... eggs, bacon, potatoes, waffles, yogurt, toast, sweet rolls, muffins, coffee, juice. If you left hungry, it was your fault.
Desventajas: There were 2 desktop computers and they were out of order. Fortunately I had my iPad. Everything else was great.
Super 8 by Wyndham Casa Grande de Casa Grande está a 2 min en coche de Promenade at Casa Grande y a 5 de Museo de la Sociedad histórica Casa Grande Valley. Tendrás check-out exprés, periódicos gratuitos en el vestíbulo y tintorería o lavandería a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
7,0 Muy bueno
Ventajas: Me dieron lo que esperaba de esta estancia
Desventajas: El aire acondicionado no parecía muy eficiente
Ventajas: The location was perfect for my needs. Walmart, Gas Stations, Eating places, Shopping Malls were all close by
Desventajas: Roaches rancid breakfast
Ventajas: Showed up in the middle of the night; room was inexpensive for a double room with two queen beds, staff greeted us with a warm and friendly welcome, rooms were clean and smelled great, AC kept the room at 60 degrees (was 101 outside), little to no noise from other guests, and check out was smooth and simple. 5 stars all around.
6,8 Muy bueno
Desventajas: If you have a problem with stairs, or hauling your luggage up stairs, be sure to get a room on the first floor. There is no elevator!
Ventajas: Location was good, right off the interstate. Restaurants nearby. Hotel was clean and price was good.
Desventajas: The king size bed I had was the hardest mattress I had ever slept on and dang it's sits high off the ground. Some of us shorter folks have to climb into it.
Ventajas: People who work there r very nice. Carpet in rooms old n in bad shape
Desventajas: Carpet was old n in bad shape in our room. Sink had black all the way around drain. Thot it might b staff. Cause a person to get blood poisoning. Looked real ugly.
Ventajas: Close to town
Desventajas: Priced a bit high People knocking on the door at 1130 pm Faucet in bathtub corroded No grab bars next to toilet that was very low to ground.
Ventajas: Everything was clean, good location, and the bed was so comfortable!!
Ventajas: Great location, The room was perfect, staff very kind and helpful. We had a great stay there. and will stay there again on our next visit.
Ventajas: Good location close to the freeway. Clean and a good cooler! Which was very important with the temps being about 106 and up!
Desventajas: The beds were way too high. I am only 5’1” and I had to jump to get up. My 80 yr old mother is only 5’ and was very difficult for her to get up on them too!
Ventajas: Staff was kind and friendly. The room was spotless and comfortable. Check in was fast and easy. Stayed here 2 different nights during my trip because of the friendly staff and wonderful rooms. Property was clean and quiet.
MainStay Suites Extended Stay Hotel Casa Grande de Casa Grande está a menos de cinco minutos en coche de Promenade at Casa Grande y Museo de la Sociedad histórica Casa Grande Valley. Tendrás un centro de negocios abierto las 24 horas, check-out exprés y periódicos gratuitos en el vestíbulo a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Ventajas: It was clean inside. Definitely would stay there again.
Desventajas: Since the laundry room is inside with the hotel rooms, it made it smell a little funny in the hallways.
Ventajas: Breakfast was clean and neat area. Suites style is nice if you have an extended stay.
Desventajas: Hotel was run down with patches in many areas without repainting walls or ceiling. A/C was not on in room upon arrival. It took several hours to cool off. (outside was 113) Dead cricket in the floor of the restroom. Long black hair on the hand towels. Bed was not comfortable. Room was not serviced over the 2 day visit.
6,8 Muy bueno
Ventajas: It was a Very comfortable place to stay, nice and quiet,
Desventajas: One of the front desk staff was rude. I needed to check out one day early. She rudely questioned why I was leaving. I told her nothing was wrong with my stay I just wanted to get a head start as I had a long ways to travel ahead of me.
6,3 Muy bueno
Ventajas: The morning staff very friendly and helpful. Neds were comfortable. Liked the full kitchen.
Desventajas: There is no pool like bookings website said. We didn't get the room we reserved and were told no such room existed. Night staff tried to be friendly but they were bored and didn't no answers to our questions.
Ventajas: I enjoyed the breakfast. Manager Fred was so friendly to talk with and so were the rest of the staff. Very nice room. Very nice location.
Desventajas: That it is a non smoking hotel. But had no problem smoking outside. Just a bit inconvenient.
Ventajas: good location. comfortable bed. nice breakfast. reasonable rates.
Desventajas: the AC unit was loud and pillows were lumpy. at least i could tell they were washed.
7,5 Muy bueno
Ventajas: La cama comoda el aire acondicionado bueno
Desventajas: El baño
Ventajas: I liked the bed was super comfortable and the shower had good hot water.
Desventajas: There was no pool
Desventajas: Rooms were hot and stuffy and non smoking rooms smelled like smoke
Ventajas: The bed was very comfortable and the sheets I wanted to take home.
Desventajas: Wish the pool would of been done..
Ventajas: Coffee was very good. Staff very nice
Desventajas: I booked one day too many and was not able to cancel the last night. Guy in the next room was very drunk and his dark was barking till after 3 in the morning
Desventajas: The breakfast menu was limited, but the staff tending to the room were excellent.
Siegel Select Casa Grande de Casa Grande está a 2 min en coche de Promenade at Casa Grande y a 6 de Museo de la Sociedad histórica Casa Grande Valley. Tendrás atención multilingüe, una lavandería y un cajero automático a tu disposición. ¿Estás organizando un evento en Casa Grande? En este hotel tienes a tu disposición 102 metros cuadrados de espacio con una sala de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Ventajas: It was odd that the office was closed. But after calling the phone number on the door I was met soon and checked in. That’s why ambivalent answer to staff. I only met the security guard
Ventajas: The staff and their courtesy. Very well received as a veteran with a service dog. Quick response to all my needs. Thanks
Desventajas: Could have had a chair, at least in the spacious bathroom. I had an ADA room, but was VERY difficult to change clothes from the bed (too high for comfort) and there was plenty of room in the bathroom for a chair.
Ventajas: We like the fact it’s nice just would of loved to enjoy Jacuzzi and pool
Desventajas: Jacuzzi and pool was closed down
7,5 Muy bueno
Ventajas: I liked the kitchinettes
Desventajas: Descent place at a descent price
Ventajas: It was a clean, comfortable room.
Desventajas: If people wouldn't allow their kids to run and jump around in their room, it would have been much better. Perhaps try to put families with kids on the ground floor would be a good idea!
Ventajas: Everything in my room was new and comfortable and clean
Desventajas: Lot of unattended children running around because it's Extended Stay
Ventajas: Very nice room also had little stove and sink.. love how the grills are hooked to natural gas ...
Desventajas: Smart TV didn't connect to internet
Desventajas: Me querian cobrar 100 dolares por limpiar mi habitacion cuando la desocupe
Ventajas: Room with kitchenette was nice and good size for a couple.
Desventajas: No ice machine and second larger pool closed due to maintenance.
Desventajas: Tiny bathroom, sink no counter place to put anything. Very outdated on the inside.
7,0 Muy bueno
Ventajas: cleaning crew are nice. rooms are impressivly sound proof. Very nice tvs. You cant find a better deal anywhere.
Desventajas: very rude lady at front desk...needs to find a different job. Worst customer service I have ever witnessed not only to me but to everyone I see her deal with. The rest of the staff is great
Ventajas: Excelente ubicación
Desventajas: No tenían habitaciones con cama extragrande.
Si decides alojarte en Motel 6 Casa Grande, disfrutarás de una fantástica ubicación en el centro de Eloy, a menos de diez minutos en coche de Promenade at Casa Grande y Club de golf Robson Ranch. Tendrás un servicio de recepción las 24 horas, una lavandería y café o té en las zonas comunes a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Desventajas: Las habitaciones estaban sucias.
7,4 Muy bueno
Ventajas: Que ofrecieran una habitación comparable por un tercio del precio de la competencia. La habitación estaba muy limpia.
Desventajas: La cama y la televisión eran terribles. Nunca pude utilizar el servicio de Internet y no había ayuda disponible porque nunca recibí una llamada de vuelta. El ruido de otras habitaciones se escuchaba. El calefactor/acondicionador de aire era ruidoso pero controlaba bien la temperatura.
7,0 Muy bueno
Ventajas: Very friendly staff. Wood floor instead of carpet. Microwave and mini refrigerator.
Desventajas: Air conditioner barely worked and seemed to pump in musty air, like it needed a new air filter? It was a "non smoking" room that reeked of cigarette smoke so badly that it was like sleeping in an ashtray.
Ventajas: Building is older, but everything appears to be updated. Nice, large truck parking area. Nice staff.
Desventajas: Small grassy pet area, but happy there was one.
6,8 Muy bueno
Ventajas: The only hotel I have ever stayed at that actually had a towel rack.
Desventajas: The toilet was round. I am a 170 lb man. I had to hold in my you know what so it wouldn't touch the toilet. How about an elongated toilet which would be way better. For the average American man who is probably over 250 lbs I don't see how they could do their business sitting on that round baby toilet. The location was terrible. Train whistle blowing @ 5:30 in the morning.
Desventajas: It was noted a fridge and microwave in room. But no fridge or microwave.
Ventajas: Friendly staff, quiet, clean & most of all the security cameras. Felt safe all around!
Desventajas: I liked everything! Satisfied all around!
Ventajas: Location was excellent, right off of I-10. There was a restaurant next door and the burger there was pretty good. Motel is older and starting to show it's age. Bed was comfortable and I slept well.
Desventajas: No coffee in room and that is a big minus for me (staff said Motel 6 never provides in room coffee - good to know because that is a deal breaker for me).
Ventajas: Lady at front desk was nice and make it right when they gave me the wrong room.
Ventajas: Nothing honestly
Desventajas: I didn't like anything at all... this motel is disgusting, has roaches, they don't change the sheets, the pool was horrific with a ton of trash and bugs surrounding it, and the bar to hold on to was broken witch almost caused me to fall... the older lady that worked at the front desk was rude when I asked her to replace my key card because it kept deactivating and I couldn't get in my room... there was no coffee pot, microwave, or mini fridge... this motel is by far the worst one I have ever stayed at and they over charged me for my room!!!!!!!
Desventajas: So many bugs in the lobby, but then twice as many in our room. It was so disgusting that I took pictures.
Ventajas: Location, access to freeway, close to restaurants and large parking area also not carpet help to breath better
Ventajas: good breakfast at resturant next door,great location
Desventajas: wish there was a refrigerator in the room
Si decides alojarte en Americas Best Value Inn Eloy Casa Grande de Eloy, estarás a menos de diez minutos en coche de Club de golf Robson Ranch y Promenade at Casa Grande. Tendrás un servicio de recepción las 24 horas, una lavandería y café o té en las zonas comunes a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
6,8 Muy bueno
Ventajas: Good nite sleep.
Desventajas: Holes in wall stuffed with paper. Could not call for direction or leave message mail box full.
Ventajas: The customer service was fantastic
Desventajas: Greay customer service. Very very nice and can help out when they can
7,5 Muy bueno
Ventajas: Its was great very good breakfast. Great location. Good customer service
7,5 Muy bueno
Desventajas: Bed Is hard as a rock and the tv only have 3 channels
Ventajas: The staff went above and beyond for me and my pet. Highly recommended
Desventajas: There was no dislike.
Ventajas: Coffee in the room.
Desventajas: No chairs to sit on. No blankets on bed. Had to ask for both. No dead bolt to lock door from the inside.
7,5 Muy bueno
Ventajas: The location is great. Staff and facilities were very nice.
Desventajas: Leaving early morning no light in the stairwell. Could be a bad fall without it.
Desventajas: I didn’t like that the listed price for the room was $20 less than the price I paid by booking with bookings.com
Ventajas: It was available on very short notice. Snow storm in northern az forced us to take southern as route at last minute we had to find somewhere to stay that didn’t cost a fortune and had a room
Desventajas: Was charged twice for a one night stay. Just ok for one night
Desventajas: Couldn't work there and help the awesome workers there
7,5 Muy bueno
Ventajas: La Sra. Luisa que nos atendió muy bien
Desventajas: Las camas muy duras el precio creí está muy alto para el servicio que dan
Si decides alojarte en Quality Inn de Eloy, apenas te separarán diez minutos en coche de Club de golf Robson Ranch y Promenade at Casa Grande. Tendrás un centro de negocios abierto las 24 horas, check-in exprés y periódicos gratuitos en el vestíbulo a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Ventajas: Nice and quiet and friendly service
7,0 Muy bueno
Ventajas: I got what I expected for the price I paid.
6,0 Muy bueno
Ventajas: It was close to where my meetings were. Coffee pot in the room, free breakfast.
Desventajas: The floors in the entry and eating area needed to be swept and mopped. Front desk didn't ask late arriving guest to respect others so the noise of about 10 travelers stomping through the hall late at night was annoying. They didn't have a maid come and clean/refresh my room
Ventajas: Clean room and nice warm breakfast. Excellent value for money.
Desventajas: Not really... All was ok
Ventajas: Smooth and seamless check in, service with a smile. Room was well presented, ample towels,TP, ironing board and iron, small refrigerator. Room had cofee make and stocked woth coffee and condiments.
Desventajas: Very dissappointed with breakfast not being set up in a timely matter. On check in, counter person wrote on key card sleeve that breakfast would be ready at 0600 hrs. Staff said it would be ready at 0645. Returned at that time but eggs/bacon all gone.
6,0 Muy bueno
Ventajas: Clean rooms and friendly staff.
Desventajas: The motel is very old and in need of renovation. It was cluttered with old furniture etc. The breakfast was weak!
Ventajas: The owner/Manager was very ameanable. It took some time(20min) when I first arrived to get into the room. The Owner/Manager stated he did not want to put me into a very cold room because I was wet from the rain outside. I was ill and impatient.
Desventajas: The remote controll for TV did not work! No ice bucket to obtain ice in. (only a cup). The yippy dog next door continued until 10:30.
Desventajas: Peeling paint, no coffee in the lobby like the other Quality Inns have. Pool was dirty and ice cold. Was there food or something laying out to dry? Looked like tortillas of some sort by the pool.
Desventajas: The room was dirty, the paint in the bathroom was pealing and stained. The air conditioner cover fell off. The free breakfast consisted of a a loaf of white bread and raisin bread. No juice or milk was available.
Ventajas: Morning breakfast and the pricing.
Desventajas: Cold shower first night and miss verbal communication with the staff during check in.
Desventajas: No internet connection
Ventajas: The room was clean
Desventajas: The dining room,the hall and the front desk was dirty. The person who was in the front desk wasn't unfriendly at all,she treated me like I was asking something free.
Si decides alojarte en Super 8 by Wyndham Eloy de Eloy, apenas te separarán diez minutos en coche de Club de golf Robson Ranch y Promenade at Casa Grande. Tendrás check-in exprés, check-out exprés y periódicos gratuitos en el vestíbulo a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
6,0 Muy bueno
Ventajas: la ubicación del hotel era agradable, estaba justo al lado de la autopista
Desventajas: realmente hay que actualizarlo
Ventajas: Had two rooms, three days, two nights. I only got one hot shower. It appeared they turned the hot water off. Hot one second, old the next. They never spent 15 minutes cleaning rooms. Terrible, terrible
Ventajas: Vijay & staff was very friendly
Desventajas: Dirty bathroom & carpets-no washcloths or handtowels-there was a 1 inch gap under the door-no ice available other than getting a sandwich size zip locked bag at the counter. Room had an unpleasant odor
Desventajas: The furniture is old. The room condition is deplorable. TV dud not work. The COMODE did not work in the morning.
Desventajas: Just worn out...
Ventajas: they had rooms available in gems week in tucson.
Desventajas: got a reservation for a non smoking room. when we got there, only was available a smoking room. Asked for a discount but since it was booked online she could not do it.