Ellesmere Port hoteles

Ventajas: The high level of friendly and efficient service

Desventajas: Can't think of anything.

Ventajas: It is in an excellent location. The host is friendly and helpful and made us feel very welcome. Extra little touches like the homemade cakes made it extra special. The facilities were great and breakfasts were fantastic. We enjoyed the relaxed atmosphere and appreciated the attention to detail.

Desventajas: Door to en-suite was hard to close.

Ventajas: The hosts were amazing like always. This was our second stay and they excelled once again. They were very welcoming, making sure any and all needs of ours were catered for. The food was delicious, both the continental buffet and hot food. The location was also really good, just off the main street, keeping you in walking distance, while also keeping you away from the noise at night time. Also, with the hot weather, the Dyson fan in the room was quite the godsend.

Desventajas: Nothing, the whole stay was excellent.

Ventajas: Made very welcome by Katie and extra touches ie tea/coffee with cake in afternoon much appreciated especially on a damp day. Brolleys thankfully available. Cleanliness our bug bear but no complaints here. Location great to the shops, race course and short drive to Chester Zoo, bus available too.

Desventajas: Not even the very capable competent Katie able to magic up sun and dry!

Ventajas: Katie and Claire were friendly, welcoming and really made our stay a happy and comfortable one. Fabulous food, home cooked and good provision of vegetarian/vegan alternatives . The freshly baked cake each day was a lovely surprise and much appreciated. Highly recommended.

Ventajas: The whole experience of staying here was perfect. The daily cake is to die for!

Ventajas: Lovely and clean, Katie and Claire are lovely people, the little added e tras like tea and cake on arrival, cake in your room every day. Lovely cooked breakfast sets you up for the day. So lose to town.

Ventajas: Katie and Claire made us feel so welcome. They checked we arrived safely because we were able to check in when it was convenient for us. The room was gorgeous and the bed was amazing. The breakfast was brilliant and the location for us was the best.

Ventajas: All good

Desventajas: NA

Ventajas: Absolutely everything. The location was ideal, 5 or so minutes to the centre, the rooms were immaculate and spacious, the help yourself cake in the dining room, THE BREAKFAST and Katie the owner was so welcoming and friendly, she couldn't do more for you. A real home from home with a 5+ star feel.

Desventajas: Not getting to meet the pupper.

Ventajas: Excelente y hermoso lugar. El personal una maravilla!!! Muy amables y cálidos. La habitación impecable con todo lo necesario. Limpieza sobresaliente. Un desayuno completísimo y delicioso. Y una atención permanente muy cálida. Volvería, sin dudas. Chester es hermoso. Muchas gracias!

Ventajas: El personal era eficiente, amable y servicial, muy atento! El desayuno era delicioso y el servicio fue excepcional. El aparcamiento era muy conveniente, y estábamos cerca de restaurantes.

Desventajas: Las camas podrían haber sido más cómodas.

Ventajas: All good

Desventajas: No latch on bathroom door .tendedo to pop open

Ventajas: Wonderful friendly staff. Great breakfast, complimentary tea, coffee, water and biscuits. Will definitely come back

Desventajas: N/A

Ventajas: We were absolutely delighted with Stone Villa ! The reviews were very accurate, everything was as near perfect as you can get! A cul de sac off main road meant easy access for parking & quiet! Ambience of the local area & shops was very good. Easy walk( 10-15) or bus ride (5mins)into city centre! The property looked good from outside & was even better from inside! All the team were happy & helpful! Everything seemed brand new, plumbing was superb, full strength all the time, bath & shower with necessary toiletries supplied. Breakfast was also superb really good ingredients, fresh fruit, bacon , sausage even a tasty piece of black pudding! We had king size bed, just to round off a perfect stop! They even ordered good weather, when rain had been forecast! spot on , we will definitely be back!

Desventajas: Having to leave !

Ventajas: The hosts were so lovely, friendly and welcoming. We were greeted with tea and homemade cake. Delish! The room was spotless with lovely decor. Beds really comfy. The bathroom was fabulous. Best shower ever! The breakfast was also delicious. Nothing was too much trouble. I would highly recommend this hotel and i will definitely return. Brilliant!

Desventajas: There is nothing i didnt like!

Ventajas: Desayuno increíble

Ventajas: desayuno muy completo muy bien hecho

Ventajas: What a lovely place to stay, very friendly and welcoming, the food was amazing and it is in a very good location.

Desventajas: There is nothing not to like about this place,5⭐from start to finish.

Ventajas: Room lovely, staff very friendly

Desventajas: No beans for breakfast

Ventajas: The Breakfast was excellent with lots to choose from and the service was prompt and pleasant, located just a short walk from Chester centre but also with bars and restaurants just around the corner, it is very well located

Desventajas: No complaints at all

Ventajas: All staff were very welcoming and gave excellent customer service and pointed us in the right direction for eating out. Would definitely recommend

Desventajas: N/A

Ventajas: Tasty breakfast. Friendly and helpful staff.

Ventajas: breakfast was great nothing was any problem to make for us everything cooked fresh.rooms very comfortable and clean.great location short walk into town local restaurants serve great evening meals.Owners went the extra mile looking after us and elder parents.

Desventajas: Nothing.

Ventajas: Very friendly Very clean Lovely breakfast Would highly recommend this accommodation .

Ventajas: Great hotel. Great location fantastic rooms and superb breakfast. Will be re visiting without a doubt. Warm and friendly people who run this place

Ventajas: To be offered tea/coffee and cake on arrival was very thoughtful. Breakfast was really good with lots of choice with homemade cereals and organic produce cooked freshly. Nothing was too much trouble and would gladly stay again. Excellent.

Desventajas: Nothing

Desventajas: Wonderful hospitality

Ventajas: lovely building, very clean, excellent breakfast.

Desventajas: only negative - could do without the parrot when trying to get to bed early.

Ventajas: Everything was perfect. The hosts are very caring and considerate welcoming us into their home. Excellent variety of cereals, fresh fruit & cooked breakfasts. Bedroom was warm & clean with plenty of hot water for a long soak in the bath.

Desventajas: n/a

Ventajas: Just back from a fantastic weekend stay at Mitchell's of chester.the room,breakfast and owners were brilliant. highly recommended

Ventajas: Every effort had been made to ensure you enjoy a comfortable, relaxing stay. The cooked breakfast was really enjoyable and cooked fresh. Would definitely recommend.

Desventajas: Nothing

Ventajas: Great attentive hosts that offer everything and more. Great little touches from fresh milk to fresh flowers . Could not fault Colin and Helens attention to detail.

Ventajas: La atención de Paola, la dueña, una genia, todo energía y buena onda. Muy buen desayuno preparado por ella.

Desventajas: La habitación de planta baja es chica, pero muy alegre, tiene dos ventanas a la calle.

Ventajas: The beds were excellent and the position of the hotel was superb everything close buy no matter what you wished to do .

Desventajas: The bathroom and shower were to compact not much space

Ventajas: Small Family business. A1 service

Desventajas: The stairs but that’s because I’m unfit

Ventajas: The room was very clean and bed was comfortable. Powerful nice shower. Very quiet area. The breakfast was lovely. Coffee and tea making facilities are handy. The owner Paula was very welcoming and always available if you need her. Great location. Only short distance to the city centre, shopping centre, river Dee and nice restaurants. Paula was very kind and dropped me at the Chester zoo which was very nice. One of the nice restaurant gives me offer for my dinner because I stayed in grosvenor place guest house. Good for solo travellers.

Ventajas: Very central,space to drop off luggage and free parking only 5 mins walk away

Desventajas: The karaoke in the pub opposite was a bit out of tune -but it went very quiet in the evening and overnight

Ventajas: La habitación individual es pequeñita, pero acogedora y muy limpia. Buen desayuno. Los dueños muy acogedores y amables. La situación también es inmejorable para ver esta ciudad tan bonita.

Ventajas: The location is superb for a city centre stay. Fabulous breakfast and easy parking. What more can you ask.

Desventajas: Nothing

Ventajas: Our stay couldn’t have been better. The location was perfect, room was spacious and spotless, we had a huge fan (perfect due to the hot weather) and the breakfast was beautiful. The owners were so accommodating and friendly.

Ventajas: The breakfast was excellent and you get to choose different meals, the cosiness of the room, traditional deco, the staff was nice and helpful

Ventajas: Location very central and convenient. Good breakfast. Friendly and helpful staff. Convenient parking.

Ventajas: Great location. Great breakfast. Great hosts.

Ventajas: Breakfast just ok, location perfect - as you would expect for the price

Desventajas: Single room is very small

Ventajas: Everything!

Desventajas: The breakfast was a quick grab and go which didn't suit us but otherwise great!

Ventajas: The rooms are lovely and clean, the breakfast is a good idea as a buffet.

Desventajas: None

Ventajas: Black out curtains, fan provided, ideal location and spacious rooms. Comfy bed

Ventajas: La habitación muy amplia, moderna y con todo lo necesario para pasar incluso semanas.

Ventajas: La bollería buenísima , la cama muy cómoda y limpia y la ubicación excelente

Desventajas: Las almohadas y que faltaba una silla

Ventajas: Really comfy bed, nice sized bathroom.

Desventajas: The clock outside chimming all night!

Ventajas: Concept works really well. Location was great albeit wouldn’t want to arrive late and struggle to park. Staff were fantastic and room was great.

Ventajas: Lovely air conditioning! The best , all rooms should have some sort of fans . WiFi great .

Desventajas: Tv not working properly kept losing signal , ended up just watching iPad

Ventajas: Visited for my partners birthday! Staff were wonderful! The penthouse was gorgeous! Perfectly clean and great location!! The races were on when we stayed it was lovely getting to watch them from the balcony!!

Ventajas: The hotel was in a great location right next to chester racecourse and a quick 2 minute walk to the city centre for shopping and plenty of places to eat. Lovely clean rooms and bathrooms aswell

Ventajas: Great, but quiet location, very friendly and helpful staff. Very comfortable room and well equipped kitchen facilities in the room should you wish to use them. Excellent ‘grab and go’ breakfast in the morning and good coffee freely available all day.

Desventajas: Nothing

Ventajas: Room was massive and had everything we needed. Location was perfect for a weekend away.

Ventajas: Nice hotel in the middle off bars and restaurants. All walkable distances. Plenty to do in the day and night. Spa was nice and relaxing and hotel staff was very nice

Desventajas: Spa could off had a swimming pool and prices for treatment in the spa was a little to high when we paid a lot off money for room. Mini bar we had to pay for also

Ventajas: Ubicación

Desventajas: Decoración

Ventajas: Excellent service, great location the rooms are decorated beautifully and I had the best sleep ever on the lovely big bed. Parking was also very convenient with easy access to the hotel.

Desventajas: Everything was excellent nothing to complain about.

Ventajas: Fabulous location beautiful hotel

Desventajas: The only thing that lets it down is the spa facilities no pool

Ventajas: Bed excellent, food very good

Desventajas: Restaurant staff said they were fully booked for evening meal but then we got manager and he! Presto a table was found, we stayed in the restaurant for over 2 hours and there was at least 10 empty tables someone was telling porkies Some of staff a little serious

Ventajas: The courteous and friendly staff

Desventajas: The breakfast was good but not exceptional Personally I would prefer an area that you can choose the continental breakfast options I don’t mind ordering the cooked breakfast

Ventajas: All the staff were excellent the hotel was spotless and the breakfast very good

Desventajas: can think of nothing to complain about

Ventajas: La ubicación el ambiente interno, la decoracion

Ventajas: Very comfortable beds and lovely bedding. Nice decoration very comfortable. Friendly and helpful staff . No complaints. Would definitely stay again.

Desventajas: Nothing

Ventajas: Excellent in every respect

Desventajas: Nothing

Ventajas: All staff really friendly and helpful. No complaints when we arrived a bit late for breakfast. Couldn’t be more helpful. Room upgrade lovely.

Desventajas: Nothing wrong apart from the view, and that’s not their fault.

Ventajas: The location is great as are the staff.

Desventajas: Its not a true 5 star hotel. Its a 4 star. It lacks the ambiance of a 5 star. In saying that its a lovely hotel in a great location. Though the location is somewhat spoilt by the continuous flow of drunks shouting and singing in the street until 4:00 am. My daughters room was at the back of the hotel so they didn't experience that. The room was at 25C when we arrived. On reporting this to reception they sent a maintenance man to our room who confirmed this with his electronic hand held temperature device. It showed 25C in the room and 17C coming from the AC. He basically said the AC was not throwing out enough cool air. So the room stayed uncomfortably hot for our stay. The bathroom sink and bath drains were also blocked. On reporting it their maintenance guy cleared the blockage in the sink but not the bath. Small stuff I know but not what you would expect in a 5 star hotel. Would I stay here again? I would have to say no unless it was priced for what it is.

Ventajas: Friendly hosts, delicious breakfasts, great room and superb location. Will definitely be back.

Ventajas: Everything else. Hosts very hospitable and friendly.

Desventajas: Room too hot at night - option of just a top sheet would have been appreciated.

Ventajas: Owner very helpful, nothing too much trouble. 15-20 minute walk into centre of Chester or bus stop just outside B&B. Car park on site. Quiet location but only 5 minutes walk to good pubs and eateries

Desventajas: Nothing

Ventajas: All good thanks very friendly hosts and a great breakfast

Desventajas: N/A

Ventajas: A great b n b in a good location for Chester. Helpful hosts on recommending place to eat for my birthday and telling us travel arrangements for buses etc

Ventajas: The owners were really friendly and helpful and very spacious comfortable room breakfast was top class

Desventajas: Nothing

Ventajas: Lovely stay for 3 nights. Very good breakfast, like homemade❤️ Very sweet hosts. We where feeling at home. Thanks you

Ventajas: la ducha y la habitacion. Muy buen desayuno.

Desventajas: nada

Ventajas: Enjoyed location and comfort of room facilities

Desventajas: We both felt the hotelier attitude was arrogant and rude in respect of food choice. eg overdone bacon .... breakfast presented as congealed and had been waiting around within kitchen area to be presented for service. When requesting an alternative method of cooking for breakfast items this was initially disregarded to avail the outcome was not really having a choice as a paying guest.

Ventajas: Excellent hosts

Desventajas: Friendly b&b. Excellent hosts, great location.

Ventajas: Comfy room comfy bed great location nice 25 minute walk into Chester city and 5 minutes from local bars and restaurants in Hoole. Just was friendly helpful and went the extra mile regarding local information

Desventajas: A little bit dated for us but didn’t affect our stay

Ventajas: The whole experience was excellent. Breakfast exceptional. Location ideal. Plenty eating places very close , best indian meal we have ever eaten, Very welcome bar just over the road. Say no more !!!!!

Desventajas: Impossible to do any better!!!! Everything excellent.

Ventajas: La habitación, aunque era familiar, resultó muy cómoda, confortable y con buena higiene. Nos dieron buenas recomendaciones para hacer en el lugar, acorde a la familia y el tipo de viaje que queriamos hacer.

Desventajas: El desayuno, poco variado.

Ventajas: Beautiful spacious room .. well equipped and good quality toiletries provided

Desventajas: Rain on skylight disturbed sleep ... but not holding Ba Ba responsible for rain ! Lol !

Ventajas: The room was beautiful. Breakfast was lovely. June was the perfect host. An excellent place to stay

Desventajas: N/A

Ventajas: Friendly hosts, great breakfast, accommodation attractive, clean and comfortable. Onsite parking is a big advantage. Easy walk into city and local amenities round the corner.

Desventajas: Nothing

Ventajas: Very cosy and clean. Good location.

Desventajas: Nothing

Ventajas: We were greeted with a very friendly smile and made to feel very welcome. Everyone went above and beyond to ensure our stay was perfect. I would recommend Ba Ba guest house to anyone staying in Chester. Ba Ba is very close to eateries and watering holes.

Desventajas: Nothing

Ventajas: Muy lindo hotel, atención y desayuno.

Ventajas: Friendly owners and comfortable room

Desventajas: En suite bathroom

Ventajas: June is s fab lady happy to please. Gorgeous home with a beautiful dining room. Our bedroom with private bathroom was fab to. 15 min walk to the centre also. With a great chinese restaurant a little further down the road

Desventajas: Nothing to dislike.

Ventajas: Clean and modernised.

Desventajas: Room was cramped. Dining room was cramped. Parking was cramped. Breakfast was good but variable (depended on level of clientele). We had trouble with local buses - more local knowledge from owner would have been nice. Directions to find guesthouse (one-way traffic system exists) would be nice touch.

Ventajas: The location is ideal and the staff were very helpful and made us feel very welcome. Rooms were spotless and had everything we needed. Would definitely recommend to anyone visiting Chester and I would stay here again!

Desventajas: Nothing, we were satisfied with everything.

Ventajas: The surrounding area is beautiful and the room I stayed in at the Barn was gorgeous. Very comfortable room and very reasonably priced. The food at the pub was delicious too

Desventajas: There was an incident the night I stayed where a drunk man was shouting outside all night and banging on doors and banging on my bedroom window. I was really frightened and didn't get any sleep (considering I was travelling for work this was really not on). I told the staff in the morning and they found it funny, which was embarrassing for me. I then emailed the manager and he essentially accused me of making it up, and offered no compensation. Really disappointing service, I would have given a really nice review if this has been handled more sensitively. On a separate note, the breakfast staff seemed to disappear so we had to wait an awfully long time to get a cooked breakfast.

Ventajas: Only (minor) gripe is that the room doors need dampeners, so they do not slam. Apart from that, an excellent stay, very beautiful pub, fantastic staff (particularly Sam behind the bar, very welcoming), fabulous food :)

Ventajas: Beautiful location, staff are great, food was good and the rooms were to a good standard

Ventajas: We really enjoy staying at the Pheasant Inn

Desventajas: We have stayed at this inn quite a few times now, unfortunately todays breakfast wasn't as good as usual. The breakfast took ages to be served and when it was it looked as though it was over cooked OR been standing around for a while before being served. The tables hadn't been cleared after guests had finished and left the breakfast room and the self select area needed to be replenished with bowls.

Ventajas: The whole experience was lovely

Ventajas: The room was lovely, bathroom great, such a lovely feel to the place. Breakfast was fantastic such choice loved it

Ventajas: Small room with a good view

Desventajas: Bit small

Ventajas: Outstanding food and placement.

Ventajas: Food was great

Ventajas: Perfect location. Excellent dinner. Only had small breakfast because open time 7:00 and I had to leave at 7:15am. But I'm sure I could have ask for breakfast earlier.

Desventajas: Nest of wasp going outside of my room on the terrace

Ventajas: What a lovely welcome we got from the owner, staff were lovely. Really can’t fault this place it was So nice.

Ventajas: The family room was spacious for a family of 4 with 2 single beds for the children. The TV had Netflix which was a surprise and welcome bonus! Great choice on breakfast menu for both hot and cold food.Ray was very welcoming and helpful. Short walk to The Faulkner pub which does amazing food.

Desventajas: Shower was a little temperamental,took some time to get temperature right but then could go very hot mid-shower.

Ventajas: Fantastic breakfast, lovely house, friendly staff

Ventajas: Staff, breakfast, comfy room, parking facilities.

Desventajas: Could not close the curtains but did have blinds.

Ventajas: The size of the family room was great didn’t feel cramped had lots of space

Ventajas: Good location, very clean and excellent breakfast

Ventajas: Good breakfast. Friendly host. Off street parking. Good decor. Easy walking distance to town centre and nearby restaurants/cafes

Desventajas: Man Road traffic was a bit noisy.

Ventajas: La amabilidad del personal q por cierto hablan español, el desayuno espectacular y aunq el centro está un poco alejado no son más de 20 minutos a pie y hay una zona a 5 minutos con pubs y restaurantes.

Desventajas: No hubo nada q no me gustara.

Ventajas: Lovely staff, very clean & comfy rooms with a delicious breakfast!

Ventajas: Rooms were lovely.... breakfast was delicious... really friendly owner

Desventajas: Suggestion to add full length mirror in room- only needed as we were going to Chester Races really

Ventajas: El dueño, Ramón, es muy simpático y agradable. La zona es muy tranquila.

Desventajas: El desayuno, aparte del English breakfast, es un poco escaso.

Ventajas: Family room for 5 was excellent!

Desventajas: Parking was very tight . Can only really fit 2 cars comfortably. Bfast waitress didn’t speak good English . We asked for mayonnaise and never received it. Greeting from man on arrival was nice and informative.

Ventajas: Staff amazing treat, felt very comfortable , amazing room and facilities, amazing spa. Everything was perfect for a romantic wedding night!!! They made it amazing!! Many thanks we'll be back!!

Desventajas: There was nothing that we didn't like!!

Ventajas: Really nice hotel, only stay 1 night as we attended the Carfest.. would of liked to have stayed longer to take advantage of the grounds and spa etc

Desventajas: It was quite pricey at over £200 for 1 night

Ventajas: Breakfast was Fantastic, plenty to choice from the buffet style breakfast area. Room was clean & with the hot weather plenty of cold water in the fridge. Evening meal was very good, high price with not a lot of food. But that was to being a five star hotel/meal.

Desventajas: No rooms in the hotel had AIR CON in them. So when my wife & I opened our room it was like a blast furnace waiting for us. Each room had a medium sized Electric fan, which we kept on Full while we were in the room or not. Some rooms had a their own Balcony with sliding doors. I should of upgraded, but with the hotel full with two wedding parties, Car Fest and Chester Racing on aswell. No other better rooms were available.

Ventajas: Everything! The hotel was completely faultless We've stayed in many hotels and this is by far the best by a million miles. The whole hotel is beautiful, the view is picturesque and the grounds are stunning. We had the pleasure of the spa facilities which are second to none! Breakfast was fabulous with a large selection of hot and cold options. The staff are simply phenomenal! Extremely helpful, professional and polite. Nothing is too much trouble. Exemplary to any hotel establishment. A special thank you to the duty manager Carol who assisted me with my sciatica and went above and beyond to help me. We wished we had a second night but we will be without question returning for a much longer stay and recommending to family and friends to travel to this sensational hotel. Thank you from Harvey, Faye and Rory

Desventajas: There was nothing I disliked at all. The only thing I'd have liked personally is black pudding at breakfast but otherwise completely faultless

Ventajas: Location and facilities

Desventajas: Nothing

Ventajas: Fabulous staff with superb facilities

Ventajas: Clean room and comfy bed

Desventajas: Nothing

Ventajas: Such a quaint place with beautiful rooms and a fridge which is important for us to keep our milk and water cold. We were upgraded to a junior suite and made a beautifully decorated dessert for our engagement. The staff really went out of their way to make it special for us. The gym and spa were great too.

Desventajas: There wasn’t anything that we didn’t like.

Ventajas: OK but very busy.

Desventajas: The bar on Friday night was overwhelmed by multiple groups of boorish, elderly golfers who were totally inconsiderate of the other guests in the bar. They were noisy, impolite used language which was totally inappropriate for the setting and would have been more suitable to a "men only" night at a golf club and not a family hotel. I don't believe this a reflection of golfers generally, just a minority who become inebriated and lose their inhibitions on these types of trips(which is well known) and they should be confined to a private area, away for the other guests. If not, there should be some sort of security provision to protect the staff and other guests from their behaviour. My wife was particularly upset by their foul language and loutish behaviour and it looked like other guests with young families felt the same.

Ventajas: Great grounds, nice bar area

Desventajas: Spa area over crowded and noisy, no where to sit. Real disappointment

Ventajas: The big round bed and electric shutters

Desventajas: The stairs

Ventajas: Lovely room

Ventajas: Stayed before and booked same apartment s With friends and perfect location for us all

Desventajas: Could do with ventilation/ a/c or the like because whilst there was extremely hot

Ventajas: We went for my partners birthday + both really enjoyed our stay. We loved the quirkiness of our room + the location was brilliant

Desventajas: There was nothing we didn't like

Ventajas: Absolutely everything! Loved the theme of the hotel throughout had such a lovely atmosphere.

Ventajas: Room was amazing and got an unexpected room upgrade!

Desventajas: I can’t comment, nothing we did not like.

Ventajas: Great atmosphere, facilities and lovely rooms. The room was unique and modern and exceeded our expectations. When we arrived at 3pm on a Sunday there was live music playing in the garden area and upon entering the room the radio, TV, lights and most importantly air con were all on to create a comfortable and welcoming experience.

Desventajas: Little pricey but that's to be expected with such a great hotel

Ventajas: Su cama era espectacular!!!

Desventajas: El baño incorporado.

Ventajas: Great location Fabulous decor, secret garden, excellent cocktails Friendly staff Very comfortable bed and an amazing double shower

Ventajas: Great location and bar area

Desventajas: I had booked the hotel and room for my partners birthday. The room was not really up to the standards for the price paid. The Tv did not work and after someone had fixed it it still didn’t work very well so we were unable to relax in the room. We did have a radio but this didn’t work that well either. Paid on arrival which was fine, however when we went to leave we was asked to pay again and luckily I had kept the receipt from the day before.

Ventajas: Great location in Chester. Comfortable apartment.

Ventajas: Sauna and pool

Desventajas: Keys did open room had to go back down to be reset

Ventajas: La limpieza. Amplitud de la habitación. El buen servicio. Las vistas al puertecillo.

Ventajas: Comfy bed . Staff were excellent and very helpful .. breakfast was fantastic lovely porridge and loads of choice available.. surrounding area is fab not to far from the zoo , bowling, cinema, grazy golf and chester for shopping definitely worth a visit

Desventajas: Kettle was needing a good clean due to lime scale ... iron was a pain shame had to be so bulky made it ackward to use.

Ventajas: All of the above.the whole experience Staff were helpful and very quick response The facilities were very well maintained and all fully working

Desventajas: We went with our 3month old son and the room was definitely more than value for money.we all enjoyed the stay and out son loved lying on the very comfortable bed while we got ready. The travel cot provided was spacious and he slept well. Oh and the view from our room was

Ventajas: Great venue for the family wedding we attended, room was great, staff were friendly. Our room was a good size family room & very comfortable.

Desventajas: Was difficult to find the hotel. Was quite expensive for food and drinks.

Ventajas: Beautiful peaceful location, friendly and helpful staff, comfortable room with nice décor, bath, coffee making facilities, free wifi. Good breakfast. One of my favourite hotels in UK and it's always my first choice when in the area.

Desventajas: It's become too popular and I cannot always get a room at short notice.

Ventajas: All of the staff very pleasant and friendly

Desventajas: Location good for travel to Chester Zoo but not a very pleasant locality

Ventajas: the hotel is in s lovely place, on my next trip to EP I will 100% be staying here. the food was great and the rooms were of a very high standard

Desventajas: the bar prices were a little steep

Ventajas: Fantastic breakfast. The staff were amazing, couldn't do enough to help.

Desventajas: Everything was perfect.

Ventajas: Clean ,tidy,great location,kids slept very well,which is a big bonus. Breakfast was very good .

Ventajas: Great staff and very welcome

Desventajas: Over priced restaurant over £80 for 3 meals

Ventajas: Hotel muy tranquilo y en un entorno muy singular. Cerca de Liverpool y Chester. Cama muy cómoda y el personal muy amable.

Desventajas: El armario para dejar la ropa no era más que una barra con 6 perchas, un poco escaso. En el desayuno no tuvieran chocolate caliente para el desayuno de los niños, sólo entraba café y té. El chocolate tenía coste extra

Ventajas: It was everything we needed for our stay. Comfy beds and good service.

Desventajas: The only thing the bathroom had a musty / strange smell which I have noticed once before at another hotel. Must be old drains?

Ventajas: Beautifull building and location, lovely staff. Fantastic value for money and so much nicer than your supposed low cost chain hotels.

Desventajas: Nothing to say here

Ventajas: Very accommodating staff, helpful and friendly. Agreed to change our booking at the last minute although they did not need to. Lovely grounds.

Desventajas: Breakfast was good but there could perhaps have been a greater selection of fresh fruit.

Ventajas: Went for a quiet rest!!!!! Picked for location, which was as expected.

Desventajas: Room 18 was picked apparently as we had 'special needs'!!! As we are required by law we had told them that 'while asleep' we would both be unable to hear a fire alarm. BEFORE we arrived! We have always in almost 30 years had very good responses from hotels etc. - these varied very excellent to good, but they always appreciated knowing this fact. Room 18 has very large kitchen extractor fans outside the windows. During our visit the weather was very hot & humid. The noise was loud even with the windows shut. I explained my particular difficulty because of a specific type of hearing loss to the receptionist, she ensured me that the fans went off during the evening & there was no need for us to change rooms as I had requested on seeing the room. Stupidly I believed her! At 11.15pm the fans were still going & I went down to reception again. At this point I was told that we could not move as we had 'special needs' that required us to be in that room!! The room was not set up for 'special needs' - no bath hand rail, in fact it was difficult to reach even the 'bubbled' part of the bath floor as the shower screen even covered the standard hand rail on the side of the bath! The hotel actually states it is not suitable for wheelchair users! So why 'special needs' for us. Only that we were known to be DEAF & wouldn't hear the noise like other guests. So ignorant. So the fans went off at 11.30 & came back on at 7am!!! Wonder which room we would have had if we hadn't told them. Picture of fans available - the window sill (over 3ft high) was the emergency exit, then negotiate the small passage between wall & fan system!

Ventajas: The hotel grounds are lovely.

Ventajas: Everything

Desventajas: Nothing

Ventajas: Beautiful old property set in beautiful grounds

Desventajas: The bed was too hard for me but my colleague thought his was very comfy so I guess it’s a matter of personal preference

Ventajas: booked here for cheshire oaks stay, hotel was amazing! we got such a good mid week price, grounds are stunning with birds and rabbits running around :) there was a wedding the day we were checking out looked beautiful! would definetly stay here again for a romantic stay with hubby, room was nice and modern weather was very hot when we stayed and staff had opened windows and a stand fan circulating room for us so wasn't too hot in room when we entered. breakfast brill cooked if wished plus continental. 15 min drive from oaks. excellent stay would recommend

Desventajas: nothing

Ventajas: Beautiful grounds, beautiful house. Good facilities in the room. Very warm so fan was brilliant.

Ventajas: Location close to the office. Lovely setting, country like feel.

Desventajas: Sat down in an empty room to eat my afternoon lunch. Was told to move into another room where everyone was drinking and not eating and had to eat off my lap. Why could I not make use of an empty dining table??????

Ventajas: Food good, staff friendly, clean room

Desventajas: Think you need more staff on at breakfast time

Ventajas: Location , staff very helpful and friendly, would stay again

Ventajas: Lovely place .Staff friendly and welcoming .Room was lovely would highly recommend Barn Lodge

Ventajas: Fantastic Hotel, everything you need in the room (hairdryer, fridge, coffee/tea facilities, fan, good mirror etc) Very comfortable beds. Bar/breakfast and outside area is modern and clean. It has parking and only 10 mins walk from Chester centre

Desventajas: Nothing

Ventajas: Fantastic staff , really friendly! Excellent breakfast! Really good value for money !

Ventajas: Muy buen servicio, restaurante espectacular, muy buena comida (recomendable reservar mesa) y muy buena atención

Ventajas: Excellent location. Clean and comfortable room. Friendly and helpful staff.

Desventajas: Uncomfortable outside seating (cushions required) Very noisy after 10pm curfew at rear of property. Sunday lunch too 45mins after pre-booked time to be served and was not very nice.

Ventajas: Es silencioso a pesar de tener el pub debajo, que cierra sobre las 11 pm. Se come bien y las cervezas más baratas que en otros sitios. EL desayuno bien servido y abundante con fruta, cereales, comida caliente... Fuimos de lunes a miércoles y había mucho ambiente así que el parking que ofrece se hace pequeño mientras está el pub abierto. Supongo que el fin de semana será complicado aparcar dentro, en las calles adyacentes suele haber sitio. El baño está bien con lo necesario y toallas muy agradables. EL chico de la recepción muy amable nos ayudó a pagar el toll del puente por teléfono. Ofrecen ventilador de pie.

Desventajas: Como en todos los B&B que estuvimos, las cortinas no ayudan a oscurecer la habitación.

Ventajas: Lovely place, great size room, shower amazing, food was lovely. Staff friendly and helpful. Great choice of alcoholic drinks.

Desventajas: The room was too hot, window open but road is too noisy, even at night. Heavy traffic most of the night. Fan is very loud so didn't help cool the room. An air con unit is needed.

Ventajas: Free parking and comfortable areas to sit and nice areas to sit outside with heaters and very friendly bar staff.

Desventajas: Would have liked later breakfast time, coffee and tea luke warm. First morning 7th Aug breakfast lady was very unfriendly and rude and didn't seem to be coping too well.A nice stay in C

Ventajas: Lovely accommodation within an easy walk from the centre of Chester. It is also easy to find when driving to Chester. The breakfast was good and as was the dinner I had at the pub.

Desventajas: The one thing that bugged me was that (at least while I was there) the WiFi was not really working well. Not the most important thing, but still a bit annoying.

Ventajas: The staff were very and friendly

Ventajas: EVERYTHING ELSE

Desventajas: The checking in took about 30 minutes although there were 3 couples we knew our room numbers were 6 7 and 9 but still took ages and were changed to 6 7 and 14. Then later that day my brother and his wife were told they should have been in 9 and had to move. The morning before our arrival I booked a table for 6 for 7pm. I had this confirmed on my phone. When we went to dinner there was no booking on the system for us and we did not get our meals until 8.30 - 8.45. The food was terrible the fish had a dark brown batter that needed a hammer and chisel to get through it the scampi and chips were very average my husbands Meal of fish cakes was child sized and although the waiter was very nice and trying his best the staff, bar and food just couldnt cope with the numbers. Breakfast was a disappointment too. We knew it was continental but cereal toast and jam or croissant doesn't say continental to me. No bananas no ham or cheese etc. We could have paid extra for a full English but wanted to go out early to see more of chester. It is a shame that beautiful rooms pub and restaurant were ruined by the food and the length of time we had to wait for everything. We did get a refund for 1 meal (Fish) and the managers discount on the rest but felt we shouldnt have been charged at all. We have used other Vintage inns in the past and habe been very happy with them but really this one needs more Staff.

Ventajas: The staff were friendly and enthusiastic. The atmosphere was convivial with plenty of locals popping in. Beautiful surroundings both inside and outside. We will be back !

Ventajas: Staff, location and value for money

Desventajas: The Cheshire Cat Innkeepers Lodge has a separate stable block that has been converted into accommodation. Although the conversion has been done well, a little better planning would have gone a long way. My main concerns here are paper thin walls, that provide access to your neighbours TV sound at all hours of the day and night. Also, the staircase and floorboards haven't been laid properly, so that anytime they are trod upon they squeak, which isn't such a problem during the day time but when you've retired for the evening and are just dropping off to sleep having a couple climb the stairs is an agony as you listen to every squeaking footfall.

Ventajas: Absolutely Fantastic Hotel and pub, we booked here as we were going to a family fun day at Chester races, we arrived and checked in early, got our keys and headed out to the races, when we came back, we went up to our room (The Castle Room 1) really nice especially the ensuite, we stayed with 3 kids, 2 in the sofa bed and a baby in a cot which the hotel provided, we ate later at the restaurant with friends who also stayed, everyone said the food was excellent, however 1 very small issue we ordered the meal together but it came out in 2 half's, our friends food didn't come out until our family had finished..... Not ideal but we got over it, After food we sat outside and let the kids have a run, really nice setting where kids are safe as its fenced off all the way round. Peroni Larger is spot on

Ventajas: The property was located on the canal, making it very scenic and pretty. It was easy to find and parking as not an issue. The pub was lovely also, with a nice beer garden to sit in at night and reasonable prices for food and drink.

Desventajas: there wasn’t a fridge in the room and that was the only thing we didn’t like.

Ventajas: We travelled and stayed with family at the hotel. I have 2 little ones and the staff was fantastic and in the evening giving them things to keep them entertained. Hotel room was lovely.

Desventajas: Have to wait for a long time at the bar to get anything.

Ventajas: The location of the Cheshire Cat is fantastic. You’re right on the canal footpath that takes you into Chester (about an hours walk, at a nice pace) The food at the pub was lovely and well with the money.

Desventajas: At times the staff seemed a little overworked, especially the waiting staff in the restaurant, but all in all they coped well.

Desventajas: 2nd visit to restaurant, the service left a lot to be desired,forgetting to bring our drinks,sloppy service with our meals,forgetting to get the bill etc.

Ventajas: Lovely period house with interesting history we stayed in annex rooms which were superb for the money

Desventajas: Breakfast included in tarriff

Ventajas: really comfy bed. food was super. loved the ducks in front of the room in the morning.

Ventajas: The situation was excellent, the food was lovely and the staff were extremely friendly and helpful.

Desventajas: Nothing really

Ventajas: The whole ambiance of the place and the fantastic staff,all of whom were very polite and helpful.The breakfast was one of the best I've had in such an establishment, cooked to perfection.We will be back. The exposed beams and period decoration was wonderful added to which proper open fires.

Desventajas: The only down side was that it was a little cool,but this was mitigated by the fact of the single glazed windows, in keeping with the fabric of the building, which was all part and parcel of our stay.Would not in the least deter us from stopping again.

Ventajas: Everything about this hotel was perfect. The best service ive received in a long time! Cant wait to return. Great city hotel with a real cosy feel. Some real nice touches & a quirky edge.

Desventajas: Nothing!

Ventajas: Excellent night spent here Friendly, helpful and welcoming staff Loved the oldness that the place oozed .... Great size rooms, beer spot on, cracking open fire and very popular bar Breakfast was superb to .... Thanks and will be defo returning .... Brian & Michaela

Desventajas: N/a

Ventajas: staff chatty and freindly.real fire in the dining room was lovely excellent food we had a meal when we arrived and breakfast the next morning both were well cooked and good portions triple fried chips were really nice. room was nice and a comfy bed helped after a good night out

Ventajas: Very friendly

Desventajas: Noise outside room

Ventajas: Location food and staff excellent

Ventajas: Wow! As soon as we walked in we were greated with the friendliest loveliest staff! The building outside and in was right up our street. It was homely, warm, open fires etc just perfect especially for a stay near Xmas. The room we had was warm , cosy and very clean and the bed was extremely comfy. We decided to have dinner there and wow, it was delicious ! As was brekki, best we've ever had! In such a lovley setting too with open fire and candelabras . The pub on the ground floor is full of character and so welcoming. The staff are a credit to the establishment. Especially Luke who looked after us from the second we booked in and throughout our stay such a lovley guy . The location is perfect right near the heart of it all. Will definitely be back, would recommend 100% loved it.

Desventajas: Was nothing we didn't like.

Ventajas: Fantastic location for any City based activity in Chester, right near a fine selection of bars and restaurants and just next to the main shopping areas, city walls and river. The olde world charm of this authentic 17th century hotel is undeniable, it has instant atmosphere, live music great breakfast

Desventajas: The en-suite shower was barely a trickle, not only for us but for our friends in the adjoining room; if you were staying a few days this could be a really turn off. Overall the room was warm and comfy though but the hotel really needs to install shower pumps to fix this issue

Desventajas: Had to pay 10. Pounds to park at back of pub then 2pounds extra for breakfast which was ok apart from sausages burnt to a cinder

Ventajas: Super helpful staff, breakfast was delicious. Room was spotless. A lovely quaint pub, very old worldly feel. Would definitely use this place again

Ventajas: Lovely clean room with ensuite, close to everything we wanted to visit! Lovely owners. Very comfy bed, lovely peaceful and quiet xxx

Ventajas: The whole place was just lovely and clean and comfortable. Breakfast was brill my 7 year old loved his pancakes! Would highly recommend

Ventajas: Clean, great triple room plenty of space. Breakfast worth paying for was nice.

Desventajas: Nothing all good

Ventajas: Room was a good size & decorated nicely.

Desventajas: Bathroom needs more lighting, bed in Room 3 not that comfortable.

Desventajas: Booked a ground floor as I have mobility probs and my daughter has autism. Arrived and they told us there was a mix up and gave us top floor as far away as you could get up a million stairs, and a roof window directly above my daughters bed! And she tried climbing out a few times! It was hotter than a sauna and the thunderstorm woke us up so we had to shut the window! Bright side at least he carried suitcase for me!

Ventajas: Very friendly hosts, room was delightful (four poster room at front of property) large, light, airy & a fabulous comfortable bed...great bathroom, complimentary toiletries. Breakfast very good, nothing too much trouble. Town centre a 15 min walk or regular bus service. Local restaurants & bars on door step & offer great food at very reasonable prices. Overall a great stay & would definitely recommend.

Desventajas: Nothing....

Desventajas: El tamaño del baño y habitación, por las fotos pensamos que era mayor

Ventajas: La habitación es muy buena.

Ventajas: Only booked a single room but had a double bed. Really comfortable and clean. Set in a nice area of Chester a short walk from the centre.

Desventajas: Nothing really.

Ventajas: The room was very luxurious and even though we had room only it was easy to book in for breakfast.

Desventajas: The bed was a bit soft for my liking and most of the tv stations didnt work

Desventajas: Room was sold as a Deluxe Double Room through booking.com, and the summery of the whole lodge was that all rooms luxuriously decorated. Well the room was niether deluxe or luxuriously decorated... Walls were just painted on bare wall, skirting boards were scuffed and badly painted, under the window there were cracks and paint peeling. We booked what we thought was bed and breakfast, only to find out that the breakfast is optional and costs extra. We did pay for the first morning and have to say it was just an average breakfast with the same quality as you can purchase in a supermarket cafe for a fraction of the cost. On departing we pointed out the information we used to book the room on Google only to be told that it doesn't say free breakfast, after pointing it out to him he then asked who we booked it through and told him it was booking.com to then be told well they charge a certain percentage extra, what that had to do with the breakfast was beyond me. No customer service skills whatsoever. I wasn't looking for the cost of the breakfast to be taken off, and we did pay the full amount. I merely wanted to point out to him that the information was not correct and that it could be seen as false advertising, but it was a waste of time, needless to say that we will not be going back.

Ventajas: The air con was very good and the staff were very helpful.

Ventajas: Clean, lovely room an friendly staff

Ventajas: Fabulous and stunning place. The staff are a credit and are always helpful and pleasant. The hotel is so beautiful it feels like you’re abroad. Fab rooms, Palm Court was spectacular, relaxing and was an uplifting experience. The pool, jacuzzi, spa and Asian inspired gardens are out of this world. Absolute bliss.

Desventajas: Everything was perfect expect the bed was so hard even with a thick mattress protector. This was the only thing letting the fantastic hotel down. Family stated this wasn’t the same in other rooms.

Ventajas: Fabulous décor ,furniture, lighting, ambiance, surroundings and setting. lovely staff, great breakfast, unfortunately didn't have time to spend in the spa

Desventajas: nothing apart from lack of time

Ventajas: Walk in shower Palm court restaurant

Ventajas: It is the most comfortable hotel I’ve stayed in and everything was easy to get to because I was 3 weeks after me having a big operation so I didn’t think I was going but when I viewed your rooms and facilities I decided to go and now I am it was just ashame it was only for one night I would definitely recommend your hotel to friends and family x

Desventajas: Nothing

Ventajas: Palm Court restaurant food was lovely and the waiter was friendly. The breakfast was also excellent!

Desventajas: Being told we couldn't have lunch in the spa lounge! Our daughter was celebrating her 30th Birthday and her boyfriend booked them into the hotel and also on a spa day which included afternoon tea. Me, my wife, our younger daughter and her boyfriend had also booked into the hotel as a surprise and wanted to sit in the lounge whilst they had afternoon tea as we had also booked spa treatments but hadn't booked a spa day because we weren't actually aware that this was what we needed to do in order to eat and drink in the lounge. The waitress informed us that we weren't able to eat and drink in there even though we had already been told by the spa receptionist that this was ok and after i explained that we just wanted to at least have a drink to celebrate with our daughter. We were left feeling like aliens in view of other customers which was highly embarrassing. She then suggested we go to the bar in the hotel to order food. We were really upset over this and what made the situation worse was being subjected to a party on the next table in the bar complaining to the waiter and then to the manager about the poor service and that they were not happy about the food that had been served to them. They were very rude and quite loud, the complaining went on for about 20 minutes only being resolved when they were given 50% discount off their bill by which time we were all left feeling uncomfortable, awkward and like we didn't belong and we had only been in the hotel for about 2 hours! The following day when we checked out of the hotel we decided to have a drink in the bar only to be told that we couldn't sit at the tables because they were all reserved for Sunday lunch, the waiter suggested sitting on the other side of the bar where there were some seats but unfortunately not enough for 6 of us!

Ventajas: Lovely location, staff facilities & room

Desventajas: Would have rated excellent however the £15 per person costs for breakfast I believe is extortionate & is unjustifiable

Ventajas: Embience

Desventajas: Nothing to report

Ventajas: Excellent stay staff were perfect room was lovely everything we could have asked for, the food was outstanding and the spa features were incredible!

Desventajas: I felt that if we booked the executive room the most expensive room on the list we should have had the spa dressing gown and slippers, they were £15 per person to hire which in my eyes is far to expensive, we were asked what time we would like to arrive I said 11/12 but we got there at 1:30 our room wasn’t ready told we can’t check in until 2pm.. not a problem.sat down and had a drink then went back at 2 and was told our room wouldn’t be ready until 2:30 so we’re made to buy 2 more drinks ... wouldn’t have minded but £12 for 2 drinks is a lot when your made to buy 2 more