Hoteles en Biarriz próximos a Planète Musée du Chocolat

Ventajas: Great!!!

Desventajas: A bit far from main part of the city..

Ventajas: beautiful property, wonderfully designed, comfortable location 10 min away from the airport Butlers are so helpful and prompt to accommodate any request.

Desventajas: there are some little things that were not so pleasant but still it doesn’t overshadow the whole impression of the place

Ventajas: El hotel en general es encantador y precioso, con una decoración original y llamativa. Habitaciones confortables, camas cómodas y amplias y baño grande y luminoso. El jardín muy espacioso y la piscina perfecta, el agua a 28 grados está fantástica. El personal amable.

Desventajas: Estuvimos en un apartamento de 70m y no había bidet. El inodoro estaba separado del resto de baño, era angosto e incómodo y para lavarse había que salir al baño. Tardaron una hora en servirnos el desayuno que fue llegando a intervalos largos y con olvidos. Fue bastante desesperante. No hay ascensor.

Ventajas: Todo. Es una casa señorial rehabilitada con exquisito gusto. Tienes la sensacion de disfrutar de un alojamiento singular como si fueras su propietario

Ventajas: Pool area and garden was really nice. The decor everywhere was excellent and the staff very helpful and friendly.

Desventajas: Dinner was not of standard you would expect. Would suggest tea or coffee in sitting room should be available anytime for free since no facilities in the room.

Ventajas: The setting and staff were excellent. The gardens were beautifully maintained. Perfect secure parking and great service.

Desventajas: There was no air conditioning. However we were able to open the windows wide and there was a lovely breeze. There was no separate shower it was a handheld shower in the bath!

Ventajas: Todo

Desventajas: No Aire Acondicionado....hacia un poco de calor en las habitaciones.

Ventajas: La piscina y el ambiente, el entorno

Ventajas: A beautiful hotel in a very quiet location

Desventajas: There was not a proper dining room and very limited dining option. It was not a 5* hotel

Ventajas: It was small and very neatnothing

Ventajas: Spacious suite, lovely decor, great selection of champagne

Desventajas: Nothing

Ventajas: The whole experience was wonderful - from the look of the manor, to the staff, to the owner chauffering us in his Rolls to our dinner reservation. The staff is extremely attentive, without being intrusive. The room was luxurious, but comfortable. A very special place.

Desventajas: Price per person for breakfast seems high.

Ventajas: Very nice romantic place but not for the long stay

Desventajas: It would be so nice if they made the territory much more!

Ventajas: Super friendly staff. Beautiful and very stylish hotel.

Desventajas: Malísimo trato.

Ventajas: Gorgeous room, fab bath and shower, absolutely charming staff, stylish hotel.. Great touches like a huge bowl of gorgeous fresh fruit in reception, and breakfast was great - lovely table, prompt service and delicious.

Desventajas: But don't order dinner there - at least not on a Sunday night. Our dinner experience was not good. Firstly we waited ages and ages. The choice was limited but that was OK, except the food wasn't ok. It was strange bordering on bizarre and really not very nice. We ordered some cold starters (amongst which was a serving of 'green' asparagus which came limp, soggy and almost brown in colour - obviously tinned and frankly inedible) and one hot starter. All the cold starters were served together - there were 6 of us - but the one hot starter only came ages later with all the main courses. The mains were local dishes and really not very nice, weren't hot enough and certainly not up to standard. Shame as hotel otherwise is gorgeous.

Ventajas: la tranquilidad y el trato exquisito. Un lujo

Desventajas: la carta muy corta.

Ventajas: My friend and I thought tis was one of the better hotels either one of us has ever been to--beautifully appointed rooms and excellent service make staying at this small boutique-hotel an excellent experience.

Ventajas: Can't speak highly enough of the friendliness & helpfulness of the staff

Desventajas: No bad points

Ventajas: staff very helpful, responsive and friendly. Service was great - efficient but never intrusive;. Rooms and common areas - lounge, pool, gardens, very beautiful, pool was especially nice as its long enough to swim properly in

Ventajas: El trato del personal es excelente. Te atienden como si estuvieses alojado tú solo en el hotel.La decoración y ele stilo de las habitaciones y salones es de muy buen gusto. Todos los detalles están pensados. La piscina esmuy agradable y el entorno muy tranquilo.

Desventajas: Sólo sugeriría que en el precio de la habitación debería estar incluido el desayuno; ya que además consiste en café con croisants, zumo y cereales.

Ventajas: Location great - very central but quiet. A lovely large room overlooking the garden. Nice bathroom. Lots of fantastic restaurants and wonderful shopping within walking distance. A warm welcome.

Desventajas: It's rather expensive - but probably worth it!

Desventajas: Falta de limpieza en las habitaciones

Ventajas: In the heart of everything, yet so quiet! The room was beautifully decorated, clean, and had AC. It was a lovely respite from busy day’s hiking, swimming, and jostling crowds. The staff was super helpful and friendly. Parking was available onsite, which was huge for this busy town!

Ventajas: Rico desayuno precioso jardín y excelente ubicación!

Desventajas: Al principio nos dieron una habitación excesivamente pequeña para el precio pero el personal hizo lo posible para ubicarnos en otra habitación mucho más amplia :)

Ventajas: Thank you very much for all and good luck!

Desventajas: Standard room was with only one window, looking nowhere

Ventajas: Location. Opposite the market, close to restaurants and near the beaches

Desventajas: No view outside.

Ventajas: Personal, parking y ubicación.

Ventajas: La ubicacion

Desventajas: Las habitaciones no corresponden a un hotel de 4 estrellas

Ventajas: Ubicación. Cerca de restaurantes , tiendas y a 5 minutos de la playa. Tiene parking, lo que en Biarritz es fundamental Nuestra habitación en el primer piso daban al jardín y era muy tranquila. También tenía balcón.

Desventajas: La zona de acceso a donde está la ducha no tiene puerta, poca intimidad. El suelo se encharca con el uso de la ducha

Ventajas: Ground floor apartment and friendly staff

Desventajas: Bill paying was a mix up on reception

Desventajas: Noise from street early in the morning

Ventajas: Position and comfy bed.

Desventajas: Being offered an upgrade from what I thought was a good room to a better room (without seeing the difference) and then charged 30 euros which we felt enticed to take as was told much bigger and quieter (rear of building) and not on the ground floor. And had a view (tiny view of sea between buildings). The room looked pretty standard to me. 3 star not 4. Felt we were taken advantage of on arrival for extra 30 euros.

Ventajas: We have stayed at Le Regina three times now and so, obviously, we really like the hotel. The rooms, which are admittedly expensive, are beautifully appointed, with huge comfy beds (and the all-important air-conditioning), and are fastidiously maintained by the housekeeping staff throughout the stay. The hotel is a picturesque ten minute walk from the town... which suits us as it means there is an "air of calm" at Le Regina which contrasts with the hustle & bustle of the centre. The pool area is extremely relaxing with plenty of sun-loungers - we have never experienced any difficulty securing a couple whenever we have turned-up. Finally, there is ample private car-parking at the hotel.

Desventajas: The hotel quite rightly describes its beautiful, period atrium (their "patio under a glass roof") as the jewel of their crown. Unfortunately, it is always empty... which is such a shame. We wonder whether this may be a result of the bar drinks being so very expensive (€7 for a cola; €16 for a cocktail)? The price, and the lack of atmosphere in the room resulting from the lack of guests using this particular facility, certainly served to prevent us from using the facility... again, such a shame as we would have loved to spend our evenings enjoying the surroundings.

Ventajas: The property was very special, spacious, clean and comfortable.

Desventajas: Other than the front desk, the staff were uninterested, uninvolved in helping or waiting on anyone. Perhaps it was the end of the season. Breakfast was minimal.

Ventajas: Baño Habitacion

Desventajas: Recepcion

Ventajas: Los desayunos son estupendos.

Desventajas: No interpretan bien el español

Ventajas: Free big parking, wifi

Desventajas: Breakfasts could be much better!

Ventajas: The hotel.us first class.

Desventajas: Nothing at all

Ventajas: Swimming pool has great set up

Desventajas: Restaurant: set up and ambiance (nonexistant) don’t work with the menu (excellent food) and the prices

Ventajas: it was a beautiful property with stunning views the staff were very helpful

Ventajas: friendly staff, great location, lovely restaurant for dinner, very helpful sommelier and relaxed breakfast, nice pool. Good location for walking along all the beaches

Desventajas: nothing

Ventajas: Beautiful, scenic location. Helpful & friendly staff. Hotel lobby, bar & restaurant very nice.

Desventajas: After a week of traveling In Bordeaux region, we were hoping to get laundry done while we stayed at the Le Régina for 4 nights to explore Basque region. They did offer laundry service but price was prohibitive. 19-20E per piece for a T-shirt/underwear?? Cheaper to buy new....

Desventajas: The difference of daily room rate when I added 2 extra days at the front and end of stay

Ventajas: Very good sea view, efficient staff and hotel decor. Good private parking facilities

Desventajas: Minor item... The wardrobe space was limited, particularly for longer items of clothing.

Ventajas: The hotel was everything we needed, short walk into town with a pool. The shower was great

Desventajas: Nothing

Ventajas: El estilo del hotel, la atención del personal, el desayuno, las camas.

Desventajas: La habitación era un poco chica y debería tener más iluminación para la noche, ya que de día era súper luminosa

Ventajas: Sábanas y almohadas limpias. Atención. Del personal muy buena.

Desventajas: La moqueta no me gusta nada.

Desventajas: Nos dijeron que teniamos el desayuno incluido cuando pagamos la estancia el primer dia y cuando nos fuimos a marchar nos cobraron 56€ por 4 desayunos. El precio por desayuno no era acorde a la calidad del buffet. Una exageracion a algo que ya dabamos por pagado.

Ventajas: Beds comfortable and breakfast good . Staff lovely

Desventajas: Bathroom tiny

Ventajas: Room kept very clean house hold staff very good very convient to town good bus service just outside hotel

Desventajas: Room too small no fridge in room

Ventajas: Location was great, near the City Market and ocean but also near the train station.

Desventajas: AC wasn’t working so it was uncomfortably warm

Ventajas: The swimming pool is a lovely extra, the room was very clean, and although outside the main town - the location is a good option.

Desventajas: The room was slightly small for two people plus luggage.

Ventajas: Good location, able to walk into the city and beach

Ventajas: Good hotel with very small rooms but still very well thought out, really nice friendly staff, lovely pool with surrounding gardens. Short walk to Biarritz town downhill. Good parking below hotel. Would stay here again for one or two nights.

Desventajas: nothing except rooms could be bigger.

Ventajas: All was quite OK for 3 stars, but not the price, that we've let for high season. Staff at the Front Desk - very good job!!!

Desventajas: 1. Сreaking bed ))) 2. Very "strange" choice of the wall (bed) lamps switches placement - on the back of the bed at the level and near the head. so at least - five times a night accidentally in the dream turned on the light )))

Ventajas: Location great 10 minutes walk from centre

Desventajas: It was full for G7, we were the only people not carrying guns at breakfast!!! A real one off and the hotel coped well considering almost all the guests were police , security and journalists

Ventajas: Location. Eugenia at the reservation desk was helpful, fun, and pleasant. Room was clean and comfortable

Desventajas: Nothing.

Ventajas: La ubicación, la limpieza y el trato del personal

Desventajas: La habitación bastante pequeña

Ventajas: Lo único que tiene aceptable es la ubicación, motivo por el que lo habiamos elegido. Sin embargo fué una decepción en todos los sentidos. Dormimos en el hotel el dia 23 de agosto. Biarritz estaba cercada policialmente con motivo del g7. Las calles estaban desiertas. La mayoria de los negocios cerrados o semicerrados. La playa mas importante de biarritz cercana a este hotel cerrada totalmente. La dirección del hotel conocia este extremo y no informó a pesar de que dias antes nos piden copia del Documento Nacional de Identidad y explica que se debe a una reunión del g7 y la policia .les requieren esta información. No esperabamos que fuera de este nivel de control, aún así les decimos que si vamos a tener problemas nos avisen para anular. No contestan y nos espera "la encerrona". Ante la situación pedimos la anulación para marcharnos que no atienden y nos obligan a quedarnos o penalizarnos con el coste total de la reserva.

Desventajas: El engaño que hemos sufrido por la dirección del hotel conociendo desde el primer momento que vamos de vacaciones y son conocedores totalmente de la situación de vigilancia policial a todo el personal en Biarritz, incluidos los propios vecinos que deben retirar acreditaciones personales puesto que todas las calles a la entrada y salida deben identificarse, que la mayoria de los negocios estan cerrados y otros semicerrados. No circulan vehiculos salvo los oficiales escoltados por motoristas y furgones policiales. La playa cerrada en su totalidad para servicio policial. Los edificios públicos, hoteles, casino etc. de biarritz cerrado al público. La dirrectora del Hotel Sra. Sara acepto recibirnos despues de nuestra insistencia para decirnos que ellos tampoco sabian que se iba a llegar a este cierre tan hermetico de la policia y que nada podia hacer para anularnos la habitación a pesar que ya habiamos perdido la mañana y parte de la tarde en conseguir nuestras acreditaciones para llegar hasta el hotel a pesar de que ellos nos habian dicho que no tendríamos ningun problema. El hotel estaba ocupado en su mayoría por personal de las delegaciones oficiales generando un ruido enloquecedor toda la noche con su carritos que no dejaron de circular incluida la bien temprana mañana del dia siguiente. No nos gustó la atención recibida ni el trato de la directora de hotel. A pesar de viajar mucho por todo el mundo jamás me encontré con una persona tan cerrada y poco profesional. Por ello a pesar de llegar tan tarde al hotel por la circunstancias expuestas salimos muy pronto de biarritz sin poder desayunar, todo estaba cerrado, afortunadamente nos esperaban sin saberlo en San Juan de Luz dónde encontramos lo opuesto a lo recibido en el hotel de Locéan. No deseo a nadie experiencia tan desagradable y humillante como la que hemos recibido. Nunca mas me encontraran.

Ventajas: ubicacion muy buena- deayuno caro

Desventajas: muy antiguo

Ventajas: Beautiful boutique hotel over looking the sea front and church. Woken with the church bells which was wonderful.

Desventajas: It was perfect

Ventajas: Ubicación

Desventajas: Tamaño de habitación y algunos aspectos de limpieza

Ventajas: Great location right by the beach and close to good restaurants

Ventajas: Location is excellent

Desventajas: Car parking difficult with a large car

Ventajas: Just loved it

Desventajas: Price of beer

Ventajas: We liked everything. The hotel has a laid back, comfortable feel and is in a fantastic location. We had a lovely room with balcony and sea view which was definitely worth it. Buffet breakfast was excellent and our dog was welcome everywhere in the hotel.

Desventajas: Nothing.

Ventajas: Location was excellent, comfortable bed good shower and air con, hairdryer. Staff friendly.

Desventajas: Not sure it was good value for money

Ventajas: Lovely location in the heart of a buzzing square. Super comfy beds, laid back vibe and spectacular views of the sea. Lively with the windows open and quiet with them closed, which is ideal. Staff were friendly and welcoming.

Desventajas: Plastic cups were a shame, and tea and basic facilities like tea and coffee could have been better. We had a big leak through the ceiling on our first night and the following morning, which soaked our clothes and books. The offer of a glass of wine on the house didn’t compensate for the inconvenience, although after some negotiation we reached a sensible agreement. It could have been handled better though.