Hoteles en Auckland CBD, Auckland

Ventajas: Instalaciones modernas, habitación y decoración.

Desventajas: Servicio en el restaurante

Ventajas: Gran hotel, con un personal muy amable. Mi habitación estaba siempre limpia.

Desventajas: El restaurante tiene buena comida y bebida, pero no hay nadie. El menú no es muy accesible.

Desventajas: maybe not charging guests 2% fee for using an internationally approved debit card. (VISA)

Ventajas: La ubicación era lo único bueno del hotel.

Desventajas: Cuando nos registramos por primera vez, la chica asiática de la recepción parecía un poco arrogante y no quería oír hablar de nuestras necesidades. La habitación era de buen tamaño, pero estaba muy maloliente, sucia y anticuada. El colchón de la cama era terriblemente suave, tuvimos que usar almohadas extra para descansar. Las vistas y la ubicación eran las únicas cosas positivas. Afortunadamente, no tuvimos que pasar demasiado tiempo en la habitación. Visitar este hotel debe ser su último recurso y no debe ser llamado el Grand Windsor.

Ventajas: Everything was ready on check in time. 11am check out is very generous. It was nice a quiet...mostly.

Desventajas: Had a work man working in room either adjacent or above us. This was a bit unnerving. Wondered why desk staff didn't "sell" pre-paid $16 breakfast.

Desventajas: Internet access far overpriced

Ventajas: Friendliness and proximity to centre of city.

Desventajas: The street noise was a little bit excessive

Ventajas: Close to harbour.

Desventajas: Room 208 was close to nightclub entrance, loud music kept us awake until it finished at 6am. After notifying staff, we were able to move to another room the next night. Not happy about the noise, but staff were very helpfull. Proximity to noise is the only reason I cannot recomment the hotel.

Ventajas: Very quiet, comfortable room considering central city location. Reception staff all very helpful. Useful to have laundrey facilities available. Excellent location fo ferry terminals, all bus routes, shops etc. Good value.

Ventajas: Habitación espaciosa, con buenas vistas y muy bien situado

Desventajas: La habitación olia a humedad y la colcha estaba bastante sucia. Problemas con los cargos en la tarjeta.

Ventajas: We had a great breakfast, the shower was hot with plenty of water pressure

Desventajas: Could'nt get to sleep due to excessive noise from nightclub next door

Ventajas: La atencion del personal

Desventajas: Nunca he estado en una habitacion de un hotel por este precio tan deprimente, lavabo pesimo, espacio casi no cabia ni la cama, solo habia un pequeño lugar para colgar la ropa , un desastre

Ventajas: It was in a great location, easy to walk to everything in the city.

Desventajas: My room had a leak in the bathroom, the staff did not seem that bothered about it. There is not enough room in the loading zone when waiting for valet parking, only three cars can fit.

Ventajas: Being in downtown Auckland I was near all that I needed for that trip. Its location is its main selling feature.

Desventajas: My room smelled badly of cigarete smoke inspite of your non smoking signs and should be been aired out properly prior to reletting

Ventajas: Su ubicacion bien centrica

Desventajas: servicio de maleteros

Ventajas: central

Desventajas: viejo

Ventajas: Servicio y personas. Querían ayudar.

Ventajas: La vista era impresionante

Desventajas: El servicio era bastante normal.

Ventajas: Pool and gym are well maintained.

Desventajas: Lacks the small personal touches that other top hotels provide. Staff were reactive rather than proactive.

Ventajas: Reception and concierge staff were helpful and efficient, especially appreciated because the lobby was busy with passengers who (like us) had just disembarked from a cruise ship. The hotel was contemporary, immaculate, and had a large sunny window. The bed was comfortable. The hotel has its own airport shuttle service. It was centrally located, right at the Sky Tower and a short walk to the Auckland Art Museum, Albert Park, and Aotea Square. The Sky Tower is a stop on the tourist-oriented bus routes. The waterfront is about 15 - 20 mts walk.

Ventajas: Ubicacion inmejorable. Habitación muy espaciosa. Buena piscina cubierta climatizada.

Desventajas: Nada.

Ventajas: clean and near to the city also the casion

Desventajas: nothing

Ventajas: Loved the little cocktail bar off the hotel lobby

Desventajas: Details of booking reservation (room + complimentary breakfast) were not known by restaurant or check out staff until pointed out by us i.e. would have been charged if we said nothing.

Ventajas: The staff was very friendly and helpful.

Desventajas: They did not have any internet access except when you were at the lobey. It also was very large and did not have a warm and cozy feeling. It was very beautiful. The only other thing was that they put me on a smoking floor even when I had expressed that I had to be in a no smoking room. They did move me but it took 2 moves to get me in the right room. They also over charged me on the room but when I pointed it out they did refund the money

Ventajas: good rooms

Desventajas: bit austere lobby

Ventajas: Location was great ,shopping , casino ,entertainment

Desventajas: They took my floor towels but did not replace them . its miner

Ventajas: Our room was large as was the bed, wonderful shower and lots of fluffy towels - loved the floor to ceiling window. Hotel staff were very knowledgeable and helpful about car hire, restaurants and airport shuttle service.

Desventajas: We stayed in the hotel on two occasions and I was disappointed with both the harbour view and the city view - you pay more for a harbour view. The hotel is very centrally situated - I was on the 14th floor (the lowest floor where you get a harbour view) and my view of the harbour had a great deal of city in front of it - it was a lovely view of the city with the harbour in the distance but not the view of the harbour I'd paid extra for. I also had a city view room on the 20th floor, where I had a very clear view of the bedrooms of the hotel next door but not the city. Don't pick this hotel if you do actually want a harbour or city view - you may be disappointed.

Ventajas: me gusto la ubicacion,la cocina comida muy buena, internet excelente.

Desventajas: la atenciòn poco amable

Ventajas: Location was good,Standard was good,service great,food excellent,Enjoyed our stay.

Desventajas: Broken bench in sauna

Ventajas: comodidad en ubicacion, centrico, espacioso. Buena vista.

Desventajas: desayuno caro para lo que era.

Ventajas: Muy bueno, Excelente calidad-precio

Ventajas: The hotel was within easy reach of all the places we wanted to visit

Ventajas: Una ubicación estupenda. El desayuno era excelente, pero caro.

Ventajas: ¡todo el personal era excepcional! Era un hotel agradable en una ubicación estupenda, con buena comida, gran ayuda y un gimnasio bien equipado ¡a un precio muy razonable!

Ventajas: A poca distancia a pie del muelle de cruceros, el personal de conserjería es excelente, se permite el registro temprano, con asistencia para todas las preguntas y los asistentes

Desventajas: Cerca de una calle muy transitada, se oía un poco de ruido de la calle tarde por la noche/temprano por la mañana.

Ventajas: Location

Desventajas: Shocking bed: way too soft. Shower went boiling hot every minute or so.

Ventajas: Nothing

Desventajas: We booked this hotel for New Years Eve in Auckland. Besides being overpriced for the night in question, they charge ridiculous valet fees, put us in a handicap room with no bathtub, horrible view, and construction all around, put bacon on my Ceaser salad after I specifically said I was a vegetarian, brought the salad on filthy plates covered in chocolate from what I can only assume was the previous meal. Upon checkout no one even bothered to ask how my stay was. I asked for a manager and voiced my complaints. No attempt was made to remedy the situation.

Ventajas: The concierge on arrival made us feel very welcome. Excellent service in Knights restaurant

Desventajas: Our room did not smell very nice

Ventajas: I enjoyed Japanese TV show

Desventajas: dinner is expensive and not so much delicious

Ventajas: Location , friendly staff. The valet service was prompt and professional.

Ventajas: Great Service. Prestige.

Desventajas: The room was a little bit noisy of external noise during the night.

Ventajas: The staff were friendly and helpful.

Ventajas: Hotel staff at check-in and check-out, helpfulness of concierge and storage of our luggage after check-out before we left for the airport was excellent.

Ventajas: very genuinely friendly but unintrusive service. The room was well appointed clean and comfortable and it was much quieter than other central city hotels i have stayed at. I thought the pool and spa area was very nice.

Desventajas: I did not get the complimentary newspaper i requested at check in and the paper i received free at another event venue was cleared away by housekeeping before i had even read it. also hotel phone answering was rather slow

Ventajas: Great location so central to everything, great bed and bed linen

Desventajas: The t.v is in a cupboard which limits the space in the room as the cupboard door is open for t v viewing. The standard of hotel we did expect a flat screen t v

Desventajas: The pillows - all too low and no options.

Ventajas: Jacuzzi

Desventajas: The meal was really expensive downstairs..

Ventajas: Nos encantó el alojamiento y la ubicación!!

Desventajas: Tuvimos que regresar a casa!

Ventajas: Buena ubicación en el centro. Las habitaciones eran de un buen tamaño. Decir que de nuevo, el servicio!

Desventajas: Nada

Ventajas: Customer service....facilities....zest restaurant

Ventajas: right in the heart of the city and so easy to move around.

Desventajas: nothing

Ventajas: The location is exellent for access to Theatres and shops. it is also convenient for events on the waterfront.

Ventajas: It was central and the parking and valet service was great

Desventajas: No complaints

Ventajas: Simple check-in and check-out, friendly staff, and good food

Ventajas: Convenvience to Queen Street

Desventajas: Getting dated

Ventajas: Breakfast was great and staff in restaurant were very good.

Desventajas: dated decor. Not enough blankets even though I had said how many guests we had. Not enough towells. left one of the beds unmade. We paid over $800.00 for 2 nights 3 bed executive apartment and got 3 units with adjoining doors. No view. dark and dingy.

Ventajas: I thought the young lady at the desk was warm welcoming and very helpful. I also found this to be of all the staff I had contact with. I was very pleased with the whole City Life experience

Desventajas: No

Desventajas: I asked for a non-smoking romm and understand that I got one, but it obviously had been used as a smokers' room as it had been deodorised and had a foul smell, particularly around the pillows. Also there were inadequate electrical points and no lighting above or on the desk.

Ventajas: No fuss, easy access, clean room

Desventajas: Came to check in at 2.00pm and our room was not ready, offered an upgrade but hads to pay $30 for it ! Maybe should have been at the same price.

Ventajas: Me encantó el spa, la piscina y el gimnasio. Además, el acceso gratuito a internet wi-fi es genial y el vestíbulo tiene mucha energía.

Ventajas: El club de salud, la piscina y el desayuno eran fantásticos

Desventajas: Un poco lejos de los restaurantes de la zona del puerto, pero el entorno parecido al parque ayudó a compensar esto.

Ventajas: At the reservation counter at the time check in, the information and treatment was not properly taking care and we have to ask many basic question which is normally taking care by other international hotels or i thingk there will be an ignoring or classing people by their nationality which was upset me a lot in the beginning, later on it was ok.

Desventajas: Location on the steep hill is not the best for walking around town. Please add to your review question .. travelling as.... something like other.... as none of your categories is correct for two business people travelling.

Ventajas: Excellent pool & gym. Nice large balcony. Walk-in shower

Desventajas: rather outdated hotel. Not bad but for a Hyatt you might expect some more.

Ventajas: We appreciate the concierge service and the appartment very nice... fabulous...

Desventajas: The carte of menu Restaurant is not excellent.... very basic.

Ventajas: The cleaning that was done each day.

Desventajas: We had booked through booking.com and on arrival there was no booking for us but they gave us another room for the same price except it was not the same kind of room we had booked and was also two single beds pushed together which was very uncomfortable and disappointing!!!

Ventajas: Ubicación y tranquilidad

Ventajas: The food was amazing. We thoroughly enjoyed the breakfast buffet, it really is the best in Auckland, (We have stayed in several similar standard hotels in Auckland). The management staff were extremely professional and helpfull when we had an issue with our room.

Desventajas: We unfortunately were double booked and as it was New Years Eve there was not another residence suite available. This was extremely dissappointing as I booked the room months in advance as I knew it would be busy on New Years Eve plus we were flying in from Ireland and wanted an extra special room for the occassion. Secondly, we had huge trouble with the toilet in our room, after one flush at around 9pm it would not stop flushing and was near overflowing. We had maintenance in our room trying to fix the problem for hours. This was suppost to be a romantic New Years Eve after a long journey and it turned out to be a disaster. One that never would have happened had we been given the room I originally booked.

Ventajas: My daughter and I loved your hotel but having stayed in hotels and b and B's around New Zealand wifi was available free. It is a rip off in this day and age to charge. The food was excellent and all the other facilities were superb you would be better adding a small amount to the cost of the stay and having wifi inclusive.

Ventajas: The staff where very helpfull

Desventajas: To be honest I wasnt happy about the room. The queen size bed was actually two singel beds pushed together, making the centre of the bed uncomfortable. Also there was mould in the shower and the all the air con did was dry out the air not cool it. This was my first time in a five star hotel and i was disappointed. Ive stayed at a bed and breakfast that was cleaner and more comfortable than this at half the price.

Ventajas: Friendly Staff

Desventajas: Dirty room, broken toilet, no control of children running arround the pool and unsupervised children in the gym, room nothing like the pictures when we booked.

Desventajas: Dicen que alguien está En La Recepción hasta las 12 que llegamos allí a las 11:00 nadie estaba allí llamado después del horario de atención, nadie respondió llamando de nuevo, nos dieron otro número para llamar muy desorganizado, muy descontento no pudo entrar en el hotel tuvo que ir a otro.