Ventajas: The breakfast was great for a free hotel buffet!
Desventajas: The person checking us in was mind-blowingly slow. It took 30 minutes to check us in, having already paid and having a reservation confirmation, and with one person ahead of us. Madness.
Ventajas: Very clean, great bed and located by lots of stores and restaurants.
Desventajas: It's about 15 min from downtown Napa and Sonoma.
Ventajas: I really liked the friendly staff and how they kept the place so clean. They were even cleaning carpets in the rooms - that was impressive. Location was handy for the visit.
Free breakfast was a nice added bonus.
Desventajas: I would add more healthy and tasty items to the breakfast with reduction of fast food preservatives.
Desventajas: Bedding sheets and bed spread. Would be nice to have cafe and bar since none close by.
Ventajas: All round good
Desventajas: Paper thin walls; 6am Exercise Music & audible throat clearing from next room & kids running back & forth upstairs, Ta RDG
Ventajas: It was clean. Basic hotel that's sort of worn.
Front desk staff was nice and very helpful.
Desventajas: After breakfast the staff was very, very rude while we were finishing our family meal. Coffee wasn't replaced in the lobby. A window was opened at 10:05 to the point we were freezing, they purposely banged around things they were putting away roughly just to make noise. It was like at 10am it was magically OK for the cleaning staff to be as rude to us as they wanted so they could clean. A grace period of 30 minutes to let people eat with their families would be more appropriate, not rudeness.
Ventajas: Precio. Cerca de las bodegas de Napa
Desventajas: Ropa de cama: sábanas y colcha. Sería agradable tener café y bar, ya no había ninguno cerca.
Ventajas: Staff welcome and service, great cookie.
Desventajas: Bathroom facilities had a couple of broken/difficult items
Ventajas: The facility and location are very good for me.
Desventajas: This is the third time in four weeks I have stayed at this hotel. Each stay being two nights. The front desk staff I think even basically recognize me now.
For this trip my wife had me in a king bed room w/a lagoon view, so a bit of an upgrade from my previous two stays.
After the first night, I went to work and returned to my room and was disappointed w/the housekeeping. The shall/blanket from the bed was folded and put on one of the chairs, the sink/faucet/soap dish were still dirty, the bath towel looked to have just been thrown in the slot...
I did speak to someone at the desk and let them know the disappointment, and was told that he wasn't surprised, that they were having difficulty w/the staff and/or short staffed. I kind of thought that was an odd thing to say when a customer is discussing a lack of service for the service provider to say they weren't surprised???
Ventajas: The emphasis on being green, recycling and water usage conscious. And the chocolate chip cookies!
Desventajas: The spa was extremely small considering the number of rooms
Ventajas: Get a 1st floor room with a patio! Lovely lagoon area with fish and ducks. The lagoon is fenced with a variety of plants including fragrant jasmine, lemon, and orange trees.
The bed is comfortable with down pillows and feather bed topper.
Staff professional and friendly.
The restaurant offers local and sustainable fare which is better than expected for a hotel restaurant. The vegetable soup was incredible!
Desventajas: The pool is small.
Hotel is located on highway and has train tracks at its rear.
The restaurant has is not open continuously through out day hours.
Ventajas: Bed was comfortable room was clean
Desventajas: Terrible location, remote, next to a casino, pool was really sad
Ventajas: close to napa
Desventajas: the restaurant was busy. not enough wait staff. I like to adjust the blowers on the fan but its up on the wall so could not get to it. A bit expensive but good value for the napa area
Ventajas: Bed was comfortable
Desventajas: No drinking water in my room
Ventajas: Personal hospitalario y servicio, muy buenas galletas
Desventajas: Las instalaciones del baño tenía un par de artículos rotos