Ventajas: Stayed here for the Florida Film Festival for two nights. Picked a room with a king bed for me and my wife, and the room was much larger than I anticipated, with a separate seating area and desk. Shower was hot and comfortable, there's a decently stocked snack shop in the lobby. Free WiFi (although you can pay for faster speed). Staff was very friendly. Very clean.
Desventajas: Breakfast was just okay for me. Did have hot items, but kind of small and not a ton of options. If I was staying for business, I'd eat the free breakfast and be on my way perfectly happy. For a vacation, I like to enjoy a nice breakfast, so we went elsewhere the second day.
Ventajas: The staff was very friendly. They were very accommodating and seemed generally concerned about the guests' well-being. The hotel was very clean and of course updated due to it's relatively new age. Hampton Inns are the hotel of choice that I typically stay in and I enjoyed this particular location the most thus far out of all my Hampton Inn lodging experiences.
Desventajas: I will say that I thought due to it's location (lack of tourist attractions etc.) that the price was a bit high. It isn't in a prime location so, that is why I found the price to be a little high. That wasn't a total disappointment, but I think closer to around $80-90/night for my type of room would be more acceptable. Especially when a traveling business individual has a budget for hotel lodging :)
Ventajas: Hotel staff is excellent always greet you with good morning good night have a wonderful day etc...breakfast was also delicious on a daily basis. Would definitely recommend here and will rebook for future stay.
Ventajas: The room was huge, clean, and more than you could ask for. We will definitely stay here again.
Ventajas: Free breakfast.
Desventajas: Our room was not clean when we checked in. There was a water bottle cap on the floor, showing that no one picked up. There was a used hand towel and used bar of soap on the bathroom counter, and head hair in the bath tub.
Will definitely stay again
Ventajas: The home feeling
Desventajas: Not one thing
Ventajas: The ability to be in more than just a hotel room.
Desventajas: Not a thing.
Ventajas: More like an apartment. Pleasantly surprised to get a full kitchen.
Desventajas: Deadbolt not working, no sound on some TV channels, dead electrical outlet, toilet seat would not stay up. Breakfast: eggs cold.
Ventajas: couldnt check in till 3pm as they wait until all the rooms are ready
Nice hotel, with easy access to I-4.
Ventajas: Location and price
Desventajas: The unprofessional staffer at the front desk.
Ventajas: I liked the free alcohol and how comfy and Big the room was
Desventajas: The housekeeper asked when we were leaving so she could clean the room I found that very rude because I had no intention of leaving until checkout time. She stood outside our door for 20 minutes felt very uncomfortable walking in and out. The TV if you go past channel 20 it will turn off and you'll have to reset and it did this five times to us it was very annoying. Ausel first suggestion at the drinking station you should have a list of fruity drinks instead of just having to say your own like the other embassies do same for the breakfast there should be a list of omelettes
Ventajas: Happy hour - although food could have been better but the breakfast buffet was fantastic
Desventajas: The fact that the walk around the lake was closed, one of the reasons I picked this hotel was fora nice walk inthemorning
Ventajas: Rooms all have separate bedroom with a door, which is good for kids that need their own room to sleep well, like small kids in a crib. Pretty good included breakfast. Large atrium, lobby area with some fountains and seating, which my 2.5 year old son enjoyed. Clean rooms, comfy bed.
Desventajas: Kind of a bunch of mostly small issues for us, but added up to being a bit annoying. A/C made a jarringly loud bang every 30 minutes or so, but I'm a sound sleeper. Low ceiling in shower (no prob for me, I'm 5'4, but shower head is only about 5'6 above floor), and no bath tub, which is better for young kids than a shower. Multiple issues with the front desk in getting the booking right - twice my room keys stopped working because they thought I should have checked out already. Unusable WiFi (do not stay here if you are counting on their complimentary WiFi to do any work) and a bad cell reception for using your data instead. And all the cords connecting the TV were completely unhooked when we arrived (but I knew how to hook it back up). And there was a sketchy thumb drive left in the room. Preferred my last stay at the Hampton Inn that's a bit cheaper and literally 2 minutes away.
Ventajas: The front desk staff were so friendly and helpful. Out first night the a/c was broken and we had to move to another room. There was no hassle to make the change and they were very quick to make the adjustment, new room, and a nice credit to the restaurant on site. Very nice and we thank you. Pet friendly makes this location so much more attractive since our pet is family too. The breakfast is really outstanding. We enjoyed our stay... thank you.
Ventajas: Fabulous breakfast ... even custom cooking was quick and delicious. Free happy hour. Walking distance to parks, lake, and stores.
Desventajas: Location is kind of hidden.
Ventajas: From the moment we walked in the door, we felt welcome and comfortable. The made to order breakfast included in the stay was delicious and extensive. The staff was helpful and friendly. Can't say enough! Will definitely return when we visit the area.
Ventajas: Check in was quick and friendly. Room cleanliness was excellent. No complaints. I would visit again.
Ventajas: This location is next to a lake/park with a walking trail. Nice morning walks.
Desventajas: It took the maids too long to get to our room. We were gone all day and come back around 4, and our room still had not been cleaned. His happened twice in two stays.
Ventajas: Location. It was close to my meeting location.
Desventajas: The bathroom shower had low water pressure
Ventajas: Attractive suite with kitchenette located close to major attractions and walking distance from a mall. Hot breakfast bar was well stocked.
Desventajas: Construction nearby was unsightly.
Ventajas: Had everything I needed
Ventajas: Clean room. Friendly staff. Close to all the activities we wanted to do.
Desventajas: Front door of rooms to hallways are not very sound proof. Noisy.
Ventajas: The front desk person was excellent, she accommodated my room request with a smile. The room was clean, carpet needs updating. Bed was comfortable. nice to have free WiFi.
Breakfast was typical for most hotels ; well stocked
Desventajas: Needs a new carpet or change entire room to wood .
There needs to be a bedside table on both side of the bed, there was only one on the Left. Would have liked more silverware as used one set that night and did not have one for am.
Would have liked full pillows rather than the half pillows given
Ventajas: Location right off of I-4 but slightly down the road away from the other motels.
Great Wi-Fi reception
Nice work table for computer.
Breakfast, with some hot-entrees, was slightly above average for the motel room rates. Canadian ham was very nice.
Desventajas: Over-all, the motel showed a little aging, but no glaring sore-points.
Breakfast area was very tiny and cramped. Only has elbow-to-elbow seating at tables for 16-people. Most people have to bring food back to room.
Would have liked bananas & whole-wheat bread as breakfast selections.
Scrambled eggs were somewhat "iffy".
No Ethernet port at work table.
Ventajas: Comfortable and clean, Good breakfast. Good value for money
Desventajas: Had a leaky Faucet in the bathroom which was not repaired after mentioning it to the front desk on 3 different days.
Ventajas: Room was clean, staff was friendly.
Desventajas: No maid service on weekend,
Ventajas: The hotel was clean relatively quiet, enjoyable
Desventajas: Parking was a little walk. I told them my coffee maker did not work only to be told they did not have a replacement available. Place was not sold out they could have found another.
Ventajas: The kitchenettes were exactly what we needed as well as the location for our visit. The price was well worth the value.
Desventajas: There was a lot of noise above us which made it disruptive to sleep. The AC was very loud so it was fine when it was on but it would turn off and on several times during the night which would wake us up. Would be nice to have a fan option on constantly. The bed was pretty saggy in the middle as well.
Ventajas: Room was plentiful with own microwave, coffee maker, dishwasher, iron with board, hangers, frig, stove, plates and silverware. Bed was a queen size; nice and firm. Bathroom was clean with plenty of towels. The location does have a gym and laundry facility; didn't use them myself but, nice to have if you do on site.
Would stay again in the future.
Desventajas: One complaint I somewhat had was the noise. It wasn't too bad but, at times during the night from 9ish pm till when they stop, all I heard stomping/running coming from the upper floor (I was on the 2nd floor).
Ventajas: THE STAFF WAS WONDERFUL. ROOMS WERE COMFORTABLE. COFFEE WAS ALWAYS READY.
Desventajas: ROOMS COULD BE CLEANER. FOUND CANDY WRAPPERS UNDER THE CHAIR AND BED.
Ventajas: The hotel is located just off of Interstate 4 and had many shops and restaurants nearby. We were 30 minutes from the airport, 30 minutes from Universal studios and about 15 minutes from Full Sail University.
The hotel provided breakfast vouchers for the breakfast buffet which saved ua quite a bit of money. The room was clean and stafg were quick to meet our needs.
Desventajas: My only complaints would be that the walls were paper thin and that there were no blankets for the pull-out bed. We did call the front desk and obtained blankets within 20 minutes.
Ventajas: The staff were helpful and pleasant. They did provide free internet.
The location was cheaper and closer to my Altamont Springs business trip location.
Desventajas: No free breakfast
The building and rooms are starting to show their age; however the facility and room was clean. There were no toiletries present on the first night.
Ventajas: staff was great, really nice and accommodating
couldn't beat the price
when I needed an extra room for additional attendees they were very accommodating and fair on the rate
Desventajas: first room was dirty and actually smelled like urine
second room was clean but didn't have toiletries
they had a sports team on the same floor making sleep a bit tough at times
Ventajas: The staff was helpful, and constantly asking how your stay was going. Room was clean, and updated. The down side to having a kitchen, is that you had to go to the front desk to get utensils, cooking pots and pans, and plates or bowls. Should consider having a small inventory in the room as well as a coffee pot.
Overall very comfortable, and clean.
Desventajas: When we arrived the room door was opened. There was a shower cap on the floor behind the bathroom door, a wash cloth was thrown over the shower bar pole & we had to kill two roaches in the room. The clerk offered another room however I had showered & I didn't want to risk catching a cold going out. It wasn't a good stay at all."
Ventajas: having a place to sleep after a long day
Desventajas: The extremely rude receptionist
The fire ant colony that attacked my feet
Ventajas: Hotels has roaches
Desventajas: Lots of roaches
Ventajas: AC was loud as all other hotels. But no real issue
Ventajas: Location was good, beds were comfortable.
Desventajas: I booked a non-smoking room, but it was obviously occupied by a smoker before I arrived. The smell was horrible. The front desk told me to run the AC unit to help with the smell. That didn't help. I won't be staying here again.
Ventajas: The pool was nice
Desventajas: The breakfast bar needed fruit
Desventajas: DO NOT STAY HERE!! The pictures are a complete lie. The rooms are very uncomfortable and dirty. I got a rash from sleeping in these beds! I would never ever ever stay here again! The breakfast, terrible. No hot food and the breads and pastry were old! Ugh terrible experience overall.
Ventajas: Tener un lugar para dormir después de un largo día
Desventajas: La recepcionista extremadamente grosera
La colonia de hormigas de fuego que atacó mis pies
Desventajas: Wasn't clean at all... Shower was dirty
Ventajas: Nothing dirty
Desventajas: Everything i want my money back
Ventajas: Convenient location just off of I-4. Affordable.
Desventajas: Upon opening the room door, I was overpowered by the mold/mildew in the room. When I exited the room at 6am the next morning to get coffee in the lobby, it was still pitch black outside, and the stairs down to the courtyard/fountain area were not lit. Misjudging where the landing was, b/c I couldn't see a thing, I did a header, sprawling out on the stone landing. I injured my ankle severely & hobbled to my business meeting later that morning (with no good story to tell, like going on a bender the night before & falling over drunk - just stayed at a cheap @$$ motel & fell down the dark stairs). When I thought things couldn't get any worse, I returned to the room to use the restroom, shower & dress. After going #2, I discovered the toilet wouldn't flush (b/c the tank was not filling with water). Next thing I know, I'm removing the tank lid & using the ice bucket to fill the tank w/ enough water to get the floaters to flush (a little trick I learned while traveling in Africa). If you'd like to experience the third world a stone's throw from Orlando and the amusement parks, then by all means stay here. If not, run the other way.
Desventajas: It's an old building with an old design.
The bathroom is extremely small.
Ventajas: location breakfast value. need a quiet convenient place from time to time for business. provided just what I was looking for.
Desventajas: everything was good
Desventajas: we arrived around 10 30 and I was waiting outside to check in while the man at the front desk took phone calls. As I was waiting, a cop pulled up looking for someone who was also staying there. There were young kids hanging out in the parking lot blasting music. Emergency vehicles were blocking the parking lot seaching for a woman. We got in the hotel and it was dirty. When we woke up there were bugs on the night stand. I picked up the TV Guide list to look at the channels and saw that there were crushed bugs on the bottom of it that had wiped off on me as I was looking at it. I had my 9 month old daughter with me and I did not feel safe. All in all I was pretty grossed out.
Ventajas: It is located right off of I4
Desventajas: Dirty, not just stains but actual dirt, like it hasn't been cleaned in years. Killed one German roach. This is not a place for families or anyone who is not a junkie or prostitute.
Ventajas: Older property fairly well maintained
Desventajas: It is a busy place, you may have to wait to check in, check out but the staff is very courteous.
Ventajas: Pool was awesome the layout of the room and location also the channels avaliable
Desventajas: One service lady was extremely rude , breakfast could have more options.
Ventajas: I didn't not like this hotel at all. It was filled with roaches. I was pretty discussed in the room. It might as well been a Roach hotel. I will never stay there again in my life.
Desventajas: The hotel was dirty. The carpeting should be replaced. I believe it was to dirty to clean. I personally wear white sox and had a new pair on. They were black within an hour. The ac/heater was broken. I called to complain and was told the maintenance man was there while we were gone to dinner. No one ever came to look at the heater which is also a fire hazard. The outlet did not have a plate on it and the carpeting was up in the outlet!! I have a picture of the outlet and a video. We were told we could not have another room and were offered extra blankets.! When I complained to the manager in the morning I was offered $10.00 off our next stay. That will not happen!! I will never stay there again!!!! I am contacting the fire Marshall and Days Inn corporate. I have never been treated so poorly!
Ventajas: Bed was clean. Complex pretty quiet at night. Convenient to some stores and restaurants. Waterfall pool looks cool.
Desventajas: Dirty room at arrival: used dental floss pickers on the floor, half drunk can of beer in fridge, greasy stains on carpet. The toilet lid was completely broken off and had been laid on the floor like "here, just put it back on top when you're done" (lol). Bathtub had black mold around the fixtures and the drain was cracked in multiple places and had a really funky odor. Neighborhood not great as there was police activity in the parking lot on and off most of the night and morning. This place used to be owned and operated by Howard Johnson but I can see why they no longer own it.
Ventajas: The pool was awesome and the staff was very accomodating
Desventajas: Not very clean, had roaches, ants and spiders! Fly d stuff from,previous renters between bed and night stand like deodorant which proves again housekeeping not very,good most equipment was busted had to switch,rooms due to,a noisy compressor new room toilet handle was broke bath looked like it hadn't been clean just would not stay again.
Ventajas: The pool, and my husband had the Complementary breakfast that he gave 3 stars..
Desventajas: Rust on the towel racks, there was a half eaten cookie on the floor next to the side table, from the previous guest, so the room was not properly cleaned ...
Ventajas: The convenience
Desventajas: They had roaches
Desventajas: It still has it's old Howard Johnson sign and internet, nothing identified it as the Altamonte Suites. Common areas dirty. The pool not clean, big black spots in the bottom. Furniture worn and broken. Our rooms security lock did not work. The furniture was stained. The rug was dirty. Our first room key did not work (4 floors on a slow, dirty elevator away) . When I got the right key,I found the room was occupied. It was after midnight. I made the employee check the second room. He came back and said it was missing washcloths and hand towels, did we want them. Breakfast was lacking. We could not take food back to the room and there was not much to choose from.
Ventajas: Room was clean and excellent continental breakfast.
Desventajas: Nothing specifically.
Ventajas: The hotel was cheap. We stayed one night just to get some sleep on a road trip.
Desventajas: Want too impressed with the room. Seemed old and falling apart. Bugs crawling on the floor in the bathroom and the pillows seemed like they've been washed too many times.
Ventajas: Price and location.
Desventajas: The need to upgrade facility's. Also need to upgrade television sets.
Desventajas: reservation was not there when I arrived...a man in parking lot tried to rob me, bad place..the hotel smelled, like people were selling crack in the lobby and dong it in the rooms, just horrible..worst hotel ever....
Desventajas: Spring break hotel, needs renovation.
Ventajas: The overall size of the rooms are nice. It had a pull out coach, just in case you needed it. The bed was comfortable. The pool was a plus. Nice, quiet, and relaxing for us; just we wanted.
Desventajas: The place needs an update, which isn't really a bad thing. Their breakfast was just enough to get you by, nothing special. The place does has its wear and tear, but not to unappealing.
Desventajas: The room was disgusting! The floor was soaking wet from a leak, the bathroom has cracks , mold, and the tub was stained yellow. The breakfast was just as disgusting abs I can't even describe the awfulness of everything. Do not waste your money here.! It should be torn down!
Desventajas: No coffee available, very small pillows, toilet running- had to turn the water off to sleep, air co ditioning very loud. Lights were off on parking lot. Had to walk up to 3 red floor. Staff not helpful
Ventajas: There really wasn't anything to like
Desventajas: Just about as bad as it gets. I knew it wouldn't be great but the room wasn't even clean. The guy who checked us in looked like he had just rolled out of bed. He wasn't friendly or warm. The hotel on the outside appears to be old and very worn. There were many signs taped to the lobby door and one which indicated that the breakfast was cancelled until further notice. We got to our room and the smell was awful. Almost all of the lights were unplugged. The bathroom fluorescent was burned out. There's a fist hole in the bathroom door. Several cigarette burns in the blankets and sheets. The furniture is old and dilapidated. But the real thing that was the worst was a huge blood stain on the mattress. We didn't notice it until the 2nd day. After sleeping the sheets came off the mattress revealing the large stain. It appears that someone tried to hide the stain by putting a blanket between the mattress and sheet. Stay anywhere but here!
Desventajas: Purchaser stay. With breakfast buffet upon checking in was told there was no breakfast buffet being offered even though we had already paid for it
Ventajas: Nothing !! Zip .... nada.
Desventajas: Dirty, run down, could throw a baseball onto the highway from our balcony. Crappy service, front entry looked like a jail entrance with locked glass doors & one tiny hole for conversations thru the window. Overbooked ... but took our money (debit card) & gave us a confirmation #. We were turned away at the entrance at 10pm with NO apology or explanation. Took 3 days to refund our money.
Desventajas: They overbooked the hotel and tried to blame it on a third party booking company like Priceline. This was after I paid online and got a reservation confirmation. I showed up and saw a sign that said "Closed! Sold Out!" The proprietor on duty wouldn't even be professional enough to open the door or Window to talk to me. Don't waste your time with this place.
Ventajas: No good dark dirty didn't feel safe roaches didn't eat the breakfast kitchen had to b as bad as the rooms not a good experience
Ventajas: Location and price for short notice.
Desventajas: Staying at the Americas best was a nightmare. The worst experience ever
Ventajas: Excellent staff and superb customer service.
Desventajas: The fact that Kayak customer service kept passing the buck.
Ventajas: The price was the best I could find on a short notice. The clerk at check-in was friendly. Provides smoking and non-smoking rooms. Location was right off the interstate. Leaving.
Desventajas: The bugs, and I am not kidding. When first walking into the room we saw multiple small bugs by sink area and in the bathroom; also all over the night stand by the bed. The couch had multiple stains on it. The air conditioner was sub-par. Not that I would use it but I noticed that someone had taken the iron, but the ironing board with stains on it was still there. The top of the toilet tank bowl had multiple stains on it as did the sink. The safe did not work. Only one light in the sleeping area worked. The clock did not work. Did I mention the bugs? We saw at least a dozen from the time we checked in til we checked out (the next morning). The ice machine on the 2nd floor did not work. Some of the sockets in the room did not work. Someone had shoved paper towels in the bathroom vent. There were holes above the sink with exposed wires. I stay in cheaper motels for one night visits and I can say this was by far the worst motel I have ever stayed at. The continental breakfast included stale muffins, cereal, bread and coffee. The front doors lock at night and you talk to the front desk clerk through a window. They only provided one set of towels, even though the room was booked for 2 adults. The shower was so dirty that I felt cleaner by not even using it. At checkout the front desk clerk was very short and not interactive. I am not even a person who complains or writes many reviews but this place was so unpleasant I felt the urge to inform potential visitors.
Ventajas: Design of the shower
Desventajas: The Germam ROACHES coming out of the alarm clock, phone and crWling up he walls and bedside furniture..
Desventajas: Feces in bathtub. TV didn't work. Table broken. Some light had no place to plug in. All buttons missing from phone which had no dial-tone anyway.
Moved us to another room, but no apology, or comment. Second room almost as bad. Contacted Kayak's help number and was given a refund. We didn't stay.
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