I loved the location as so near elderly parents, town, and highway. I liked the availability of coffee and breakfast in the mornings.
I was disappointed in the lack of customer service. With an extended stay, the towels were not replaced on a regular basis unless all towels were placed in the basket. Also, with the cost of the rooms, I would think this hotel could afford to replace toiletries mid stay. The availability of hot water for showers was mediocre at best.
Confusion and contradiction
Really the only good thing is the location of this hotel
Firstly we booked for a 2 queen + 1 king bed but we got 1q + 1k only... Nobody knows how that happened... Too much confusion trying to get my issue resolved. The front desk blames the reservation center and the vice versa. The rooms are okay but room service was pathetic. Apparantly they dont have room service/cleaning on weekends.. LOL The breakfast buffet was a joke... They ran out of some items within and hour.... The things that were there were not as good either. If you can find a better place please avoid this hotel
El personal era estupendo (Tina).
Si decides alojarte en Staybridge Suites East Stroudsburg - Poconos de East Stroudsburg, estarás a menos de cinco minutos en coche de Club de golf Terra Greens y Pocono Medical Center. Tendrás centro de negocios y servicio de tintorería a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Basado en 89 opiniones
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