Opiniones de huéspedes
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Todas las opiniones
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Parejas
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Familias
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Negocios
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Viajeros en solitario
Valoración general
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9.5 "La ubicación es inmejorable."10.0 "Al 100%
le gustó la cercanía de las atracciones turísticas ." 10.0 "Al 100%le gustó la cercanía de la playa ." -
8.3 "El desayuno es bueno."
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8.0 "Servicio fantástico."9.0 "Al 90%
el personal le pareció muy amable ." 10.0 "Un 100% estuvosatisfecho con el servicio de traslado al aeropuerto ." -
6.8 "Las habitaciones están bien."6.3 "Según el 63%,
las camas eran aceptables ." 5.0 "Solo el 50% dijo quelas habitaciones estaban suficientemente limpias ." -
5.7 "Comodidad regular."6.3 "Según el 63%,
las camas eran aceptables ." -
5.4 "Las instalaciones de wellness/deportivas eran suficientes."
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5.0 "Nivel de limpieza regular."5.0 "Solo el 50% dijo que
las habitaciones estaban suficientemente limpias ." -
3.2 "Mala relación calidad-precio."
Valoración general
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9.6 "La ubicación es inmejorable."
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8.3 "El desayuno es bueno."
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8.0 "Servicio fantástico."8.8 "Al 88%
el personal le pareció muy amable ." 10.0 "Un 100% estuvosatisfecho con el servicio de traslado al aeropuerto ." -
6.8 "Las habitaciones están bien."6.5 "Según el 65%,
las camas eran aceptables ." -
5.8 "Comodidad regular."6.5 "Según el 65%,
las camas eran aceptables ." -
4.5 "No muy limpio."
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3.4 "Relación calidad-precio regular."
Valoración general
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9.5 "La ubicación es inmejorable."
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8.3 "El desayuno es bueno."
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8.1 "Servicio fantástico."9.0 "Al 90%
el personal le pareció muy amable ." -
6.7 "Las habitaciones están bien."5.5 "Según el 55%,
las camas eran aceptables ." -
6.3 "La comida es normal."
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5.2 "Comodidad regular."5.5 "Según el 55%,
las camas eran aceptables ." -
2.9 "Mala relación calidad-precio."
Valoración general
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8.0 "Servicio fantástico."9.1 "Al 91%
el personal le pareció muy amable ." -
6.9 "Servicios estándar."
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6.7 "Las habitaciones están bien."
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5.2 "Comodidad regular."
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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9.7valoración de
I could walk to the V&A waterfront or take the shuttle. As always the staff was wonderful. Safe location. Used Jarat for tours and pick-up which was a great choice. You can do cheaper but you get what you pay for. Would have liked it if you could have ordered food at the bar past 10:30pm.
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10.0valoración de
The staff was very helpful in arranging outings for us, very accommodating to all our needs. The food in the restaurant was wonderful and the service was top-notch. There wasn't anything I didn't like about the hotel. Would definitely book this hotel again.
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9.4valoración de
Hotel was fantastic ! My cc was billed twice as kayak or get a room.com says they received two reservations at the sand time from me! I only received one confirmation! I spend 30 min on the phone on my dime trying to get them to refund the second charge and it's still not done!
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9.0valoración de
N/A
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6.3valoración de
Courteous, pleasant, helpfulFront Office and Guest Reataions. Excellent, knowledgable Concierge attention. Fantastic location on the Waterfront with stunning all-round views. Perfectly located for the World Cup Green Point Stadium. Houskeeping well-meaning but occasionally under-performing. Dining facilities lets them down: poor selection of dishes and rather indifferently prepared and amateurishly served. Lets them down.
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4.0valoración de
Staff from the reception to the hotel operators are largely incompetent, at least the dozen or so we met. Especially the mid-level is a problem. The bottom level staff were fine, but from there up, it was a disaster! see above
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5.0valoración de
The view is incredible and location. However very lacking for a 5 star hotel, service was terrible and slow, and the hotel looked very tired in places and dated. As a business traveller the room service menu was very limited. Very expensive for what you actually got. On a positive note did feel safe and secure. Yes service for a 5 star hotel was very poor, they did not get one of my orders right!
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6.8valoración de
Willingness to assist in extraordinary requests. i got the impression the B team was on duty compared to my previous stays.
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6.4valoración de
We felt very secure at this hotel. The staff were all very friendly and helpful.The hotel was very close to city. For the price of the stay at this hotel we feel it was very overrated.The price was far too high.The room was nice but needed to be renovated or updated.
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5.4valoración de
location room price was excessive
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6.8valoración de
View from terrace at breakfast / evening.
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5.2valoración de
Stunning location in on of the world's most beautiful cities. The cocktail deck is simply gorgeous. The views from the rooms, inlcuding a large balcony. Outstanding. Hotel is in an aging building, not quite up to scratch given the room cost. My plumbing groaned and shower flooded! Service is average, simply no edge. But, the location...!
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2.4valoración de
Nice View at the balcony.
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3.6valoración de
Concierge services This hotel is far to be 5 star. I now many 4 star hotels much better than this. Hotel shall be renewed. Top managements shall be changed
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9.7valoración de
I could walk to the V&A waterfront or take the shuttle. As always the staff was wonderful. Safe location. Used Jarat for tours and pick-up which was a great choice. You can do cheaper but you get what you pay for. Would have liked it if you could have ordered food at the bar past 10:30pm.
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10.0valoración de
The staff was very helpful in arranging outings for us, very accommodating to all our needs. The food in the restaurant was wonderful and the service was top-notch. There wasn't anything I didn't like about the hotel. Would definitely book this hotel again.
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9.4valoración de
Hotel was fantastic ! My cc was billed twice as kayak or get a room.com says they received two reservations at the sand time from me! I only received one confirmation! I spend 30 min on the phone on my dime trying to get them to refund the second charge and it's still not done!
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9.0valoración de
N/A
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6.3valoración de
Courteous, pleasant, helpfulFront Office and Guest Reataions. Excellent, knowledgable Concierge attention. Fantastic location on the Waterfront with stunning all-round views. Perfectly located for the World Cup Green Point Stadium. Houskeeping well-meaning but occasionally under-performing. Dining facilities lets them down: poor selection of dishes and rather indifferently prepared and amateurishly served. Lets them down.
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4.0valoración de
Staff from the reception to the hotel operators are largely incompetent, at least the dozen or so we met. Especially the mid-level is a problem. The bottom level staff were fine, but from there up, it was a disaster! see above
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5.0valoración de
The view is incredible and location. However very lacking for a 5 star hotel, service was terrible and slow, and the hotel looked very tired in places and dated. As a business traveller the room service menu was very limited. Very expensive for what you actually got. On a positive note did feel safe and secure. Yes service for a 5 star hotel was very poor, they did not get one of my orders right!
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6.4valoración de
We felt very secure at this hotel. The staff were all very friendly and helpful.The hotel was very close to city. For the price of the stay at this hotel we feel it was very overrated.The price was far too high.The room was nice but needed to be renovated or updated.
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5.4valoración de
location room price was excessive
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5.2valoración de
Stunning location in on of the world's most beautiful cities. The cocktail deck is simply gorgeous. The views from the rooms, inlcuding a large balcony. Outstanding. Hotel is in an aging building, not quite up to scratch given the room cost. My plumbing groaned and shower flooded! Service is average, simply no edge. But, the location...!
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2.4valoración de
Nice View at the balcony.
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3.6valoración de
Concierge services This hotel is far to be 5 star. I now many 4 star hotels much better than this. Hotel shall be renewed. Top managements shall be changed
