CastelBrando

Quisieron cobrarme el parking "gratis" argumentando que era garage. Además me devolvieron el coche con un golpe de chapa y no quisieron responsabilizarse. Ojo al dejarles las llaves del coche.

The beautiful building and location.

The car access barrier entry system remote from the main building.We rang the recepetion buzzer four times over a five minute period and never had any reply.We only got through the barrier because finally another car was exiting! It was stressful having to'jump' the barrier and not suitable for a 4 star hotel.The reception member of staff did not apologise and simply said he was 'on the phone' and couldnt answer the buzzer.This seems quite unacceptable as an entry system.It beggared belief that he couldnt see/respond to the buzzer while on the phone at the same time.He did not apologise or give any indication that he was concerned for our inconvenience and remained unsmiling throughout.A poor welcome to a lovely place,what a let down.

The place and park

Restaurant was closed,but food in pizzeria was very bad.