Embassy Suites Chicago Downtown Magnificent Mile

Muy concurrido

No es práctico. Mal servicio

Gran ubicación y habitaciones cómodas; el desayuno fue una sorpresa increíble en variedad y calidad

El servicio de habitaciones era lento, las habitaciones no estaban super limpias y sin duda no podían ver música de baile en el vestíbulo durante el día cuando los niños estaban haciendo la siesta

Muy buena ubicación

El hotel no era tan bonito como otros Embassy Suites en los que me he alojado.

Our room was very clean with plenty of towels and the location was prime.

I was here for my daughter's sweet 16 birthday. We are from a small town in Indiana. We planned to explore Chicago and have a great time. I understand a pandemic is going on but if all amenities are not being offered, I do not feel I should pay full price. The pool was closed but I saw a few roof top pool at near by hotels open...pastries were served for breakfast but restaurants are open! There were no snacks or drinks in the vending machines. I asked the receptionist about it, he said none of the vendors have come in since covid and i could go to Walgreens next door to get anything the hotel don't have. I called down to the receptionist to see if he knew John handcock building was open, he was rude and instructed me to call myself. The receptionist when we checked out was short and rude as well. I do not think my family will be returning.

The location is in walking distance to many stores and restaurants, which was great, because we did not need to get cabs. Also, the rooms were large enough to have the kids with us and not feel crowded.

We booked 3 non smoking rooms and 2 of the rooms smelled badly of cigarette smoke. I would still stay here in the future with the family, but would definitely make sure the rooms around the non smoking, were also non smoking.

Although location was not as good as expected but rooms, facilities and services were quite good.

I didn't like the location and the breakfast.