Budget Host Inn Niagara Falls

Old Motel, maintained good

Ventajas: Super staff, clean Motel.

Desventajas: Oooold

Ventajas: Rebuild a new hotel. Instead to repair or renovate.

It is one of the worst worst motel . I went to sa

Ventajas: It cost me about $200.00 for the night . But I did not get service at all . I try to complaint but the famale at the counter does not speak English . So I did not bother her to complaint . I just left the motel .

Desventajas: Filthy room .

very old and dirty

Ventajas: Nothing good about this hotel

Desventajas: Dirty towels, very old and dirty microwave and refrigerator. U cant even put your food in them. Too expensive for what they offer. Walls peeling off. Very old air conditioning that makes a loud noise all night. Couldnt wait for morning to come so i can get out of this dirty looking room before my children contract a disease. They had three supposedly white towels in the room. One had turned brown already, one had a large dark red stain on it and the other had lots of hair. This place needs to be completely broken down and rebuilt, dont be deceived by what you see on the pictures.

Desventajas: Poor beds and bad toiletries with sink overflowing

Ventajas: Nothing

Desventajas: Everything about it was horrible. It is a motel! It's overall dirty, cracked paint, moldy, cracked doors, smells, rude staff, bugs, spider webs everywhere. The "breakfast" is served in the rental office which has a tiny table. It's sticky and old. They should state it is a motel for people traveling from far and guiding themselves by the photos and ratings. What they promote and advertise (with photos and all) it looks like a pleasant place to stay yet when yo get there and see it you just want to run away. We had to cancel because of the conditions of the place and ended up loosing half the money we paid. They refused to accommodate that for us since their policy states that cancelation within a certain time frame has a one night fee penalty. I understand that and I would have been satisfied if I had canceled for reasons not related to the above mentioned. If the place is being deceitful and is falsely advertised then I shouldn't have to be penalized for cancelation since they area e fulfilling their end. I would not stay there even it if was for free or if someone paid me to stay. It is horrible!!!!! Lastly, booking it trough the specific search sites and not directly from the place is also no guarantee of anything. Neither the website used to so the purchase nor the place of stay take responsibility and work with the customer to make things right when it deals with issues that are not created by the customer (meaning cancelations due to lack of cleanliness and overall dissatisfaction, and being wrongly informed)