The Augustin

The staff were very friendly and likeable, and when I complained about them photocopying my passport for their records they dealt with me courteously and professionally.

The tv in the room they gave me didn't work. They gave me a replacement room which was on the ground floor and there was mould on the wall nearest the toilet and the carpet was unclean. The tv in the new room wasn't great either -- it kept losing the signal every minute or so on BBC1 and 2.

My stay at Floris Hotel Avenue suited me in all aspects of my trip. From the comfort of my room to the good breakfast provided.

The curtains of my room seemed to be dirty, as well the carpet of the corridor specially was run-out. Attention with this details could improve the service quality.

The stuff was friendly to change our room to accordingly.Large room with windows to the street.

First room which was supposed to be double was actually a very small single with 120 cm wide bed.There was no hot (only warm) water during the rush-hours.

The rooms were very spacious and the bedding was comfortable. The breakfast had a good selection with various breads, scrambled eggs and bacon.

It was very difficult to find a parking space on the hotel's avenue. The nearest public parking is about 5-10 minutes walk from the hotel.

the bedroom and bathroom are very large and the decoration is nice; it is a quiet place, not far from the midi station and the historical center.

breakfast is average