Holiday Inn London - Brentford Lock

Desventajas: Had to wait 2 hours after check-in time to gain access to the room :( This was the case for many of the checking in guests...the hotel needs to be more organised on a busy day when people were ...

Desventajas: Didn't like after been wrongly allocated a double instead of a twin room the difficulty of changing the room.Initially the staff were very reluctant to change for me until I complained more ...

Ventajas: Clean and comfortable

Desventajas: Bad room for any view

Ventajas: Staff were helpful. Underground parking was convenient (but not cheap). Breakfast was good. Room was very comfortable. Nice setting beside the water. Decent pub with a waterside garden a short walk...

Desventajas: At breakfast black pudding was advertised but not delivered. Parking was steep (£14 from 10pm to 9am).

Ventajas: Good breakfast, plenty of choice, fresh and good quality for chain hotel. Staff were pleasant and helpful.

Desventajas: Executive room was spacious but smelt of cigarette smoke. Balcony/terrace area from the room was bland, boring and featureless, no plants, no privacy between rooms, just one long shared space with...