The pool and hot tub were nice when clean,
Valet price was high. Breakfast was high. Had to have tv fixed and one channel had no sound on any t.v Construction outside the window that started at 5 am. And no warning from hotel. Only one ice/vending machine in hotel.
Most staff were very friendly
Room 615 smelled like sewage, it seemed to be coming up from the pipes in the bathroom. Hotel said they would send someone to fix it, they never did nor did they offer another room. I had to keep my door open to the hallway constantly to air out the room
Lots of deferred maintenance! Worn carpet, worn furniture, dirty wall behind reception desk, dirty entry ( gum on sidewalk , cigarette butts, grease). Valet cars parked on entry sidewalk @ entry door.
Spacious room, comfy bed The staff was wonderful, very responsive
Theres construction going on next door. Very loud. The hotel had a musty odor in hallways I was there for 4 nights and no one came to clean my room. Called front desk for towels and they were brought up immediately though
Their staff was very friendly. They were always willing to help out. My rental was right outside the hotel and we had a flat. One of the hotel staff members came right over to help change it. Talk about Southern Hospitality. Highly recommend this hot
The room was beautiful, very well equipped and practical
Close to function we were attending.
Toilet seat missing a bolt. Not easy to sit on.
it was wonderfully quiet, and the staff were very helpful with my questions about getting around town.
Breakfast buffet was horrible
location and cleaniness
We requested 2 baby cribs for 2 bedroom suite in advance. When we arrived, they were not ready which delayed babies' sleep time and our resting time.They did not take any actions on our requests such as bringing comforters and so forth.
Great room and space for the price. Very pleased with the layout and aesthetic of the room.
I was charged for valet services which I declined when asked. Luckly I checked my bank statement and saw they had charged me more then expected. They were understanding and I was reimbursed within 3 business days.
Bathroom door shows too much light through. Had to poop in the dark to not wake GF.
DoubleTree Suites by Hilton Austin está en una fantástica zona de Austin (Downtown Austin), a solo diez minutos a pie de Capitolio de Texas y Mansión del Gobernador. Tendrás centro de negocios, periódicos gratuitos en el vestíbulo y servicio de tintorería a tu disposición.
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