Excellent service and airport views, OK mattress
Excellent, friendly service from all teams here. The meeting spaces were accommodating and pleasant. The glass elevators were fun and swift. I felt like I was in a more down-to-earth Marquis. Rooms were clean and nicely appointed. We had an airport-facing view with balcony. Note the windows and door were sound-insulated, but you’ll still hear the louder engines. I think it was worth it. The bathroom is comfortable, with one official towel hook on the door for a standard king room.
If you’re a light sleeper and don’t care to watch the fascinating hustle and bustle of ATL, you’ll want to ask for a quieter room. I say that without dinging the hotel. For many, including me, that’s a plus, but it might not be for you if you are a weary travel that just wants to faceplant into a bed for some rest. The bed was OK. I should have gotten a few extra pillows to make up for the mattress, which is a bit stiffer than I was expecting or used to. I didn’t check, but I’m pretty sure there’s no pillow or euro top. Other reviewers seem to like the bed, so tastes may very. I woke up several times to a sore, crooked back or arm, needing to adjust position for comfort when I’m usually down the whole night. The linens were lovely. Our standard king had four feather pillows.
Overnight in Atlanta
Hotel absolutely beautiful, close to the airport that we didn’t need to rush to catch our flight. Rooms are spacious and very comfortable.
Check in staff slightly rude, and argumentative.
A plane spotter:s dream
The runway view rooms provide a perfect perch from which to watch all the planes come and go from ATL, a dream come true for my enthusiast son. Sound deadening is excellent, so things are very quiet. Delta flight museum is within walking distance. Staff is professional, friendly and accommodating. Restaraunt and room service, both great.
I asked a lot Of times to have the room clean and it wasn't and the crew was not nice about it
Fácil acceso al aeropuerto
El personal era muy servicial y eficiente. El hotel es bonito y está limpio. La habitación era cómoda.
Solo pude encontrar un enchufe; no era suficiente para cargar todos los dispositivos.
Better Than Last Visit
Clean and comfortable. The staff was friendlier and more service oriented than last time. Betty and Vanessa in the restaurant did a great job.
Why would a higher-end hotel like this not have the local paper (Atlanta Journal) available for sale? They did not have it six months ago either. $15 Internet for 24 hours is a bit much. But the wired speed was very good.
The check in was fast and friendly he put our parking on a key and charged it to my room so I wouldn't have to mess with that the next day! The room was cozy and comfortable. The bed was soo comfortable I fell right to sleep. I had a view of the airport but didn't hear not the first plane take off, I was worried about that from reading reviews. No worries cause I slept through the night! It definitely had a luxury feel to it which was nice. Breakfast the next morning was great. It was well stocked and the entire staff was super friendly and willing to help with whatever you wanted. The shuttle service to the airport was fast and efficient. The hotel driver was extremely helpful with were we needed to go. When we finally checked out that was quick and effortless. The entire experience was a win/win! I got a luxury hotel for a non-luxury price! I enjoyed myself and had fun. Definitely recommend and will stay again!!
What I didn't like is very minimal and the good of the experience far out ways my "bad"....the PARKING LOT, we arrived at 1 AM and didn't do Valet parking, we cruised the parking lot for probably five to ten minutes looking for a parking space. We found one but it had a sign in front of it (not handicap, Renaissance Ambassador of the Year) that clearly stated we shouldn't be parking there. Upon checking in the staff told us it was fine and not to worry, we were "Ambassadors for the night" but we did get the very last parking spot in the parking lot. Overflow parking is across the street, which at 1 AM would not have been fun! Also, when I booked the hotel I knew I was going to have to pay for parking but the website said $12 a day and $16 for valet but it was actually $16 a day and I'm not sure about valet. BREAKFAST, it was a tad more expensive than I was wanting to pay BUT the quality and the quantity of food at the buffet does make it ok. If you visit the buffet multiple times then it is definitely worth the price but if you only go once I think it's a little much. On four people we spent $56 and one person didn't get the buffet, only oatmeal. The drinks were included but really the kinda should be. The food was great though and the wait staff was super friendly. STAFF MEMBER, we needed to use the shuttle service to take my son to the airport and the one that was being loaded was obviously full and no one else was going to get on that shuttle. We asked the Staff Member when the next shuttle was going to be along and he told us 45 minutes. That wasn't going to work for us! So we start to the parking lot to take our car instead and we see another shuttle bus pull up so we head back and indeed he's going to the airport. The shuttle driver made up for the other gentlemen but it was irritating. When we got back I noticed that they have shuttles almost one right behind the other, so I don't understand why we were told 45 minutes. It worked out so it's ok.
Good room, great check in and check out, great food.
Not a Four Star
Great airport view, comfortable room.
Breakfast buffet not well refreshed although there were plenty of staff and few customers, ice machine on my floor not working, not marked as O/O. No Saturday newspaper available.
It was very well decorated, clean and overall looked like a four/five star hotel. Staff was friendly and accommodating.
It's literally 500 feet from the airport runway. You can hear planes taking off and landing as you walk through the hotel. I had a room facing the runway and could hear the planes taking off as though I was at the airport. I switched to a room on the other side of the hotel and it cut down on noise considerably until about 1 a.m. when I heard a train passing through. If you're a light sleeper I would not recommend staying here.
Convenient if you need to stay near ATL airport
Comfortable bed, polite and helpful staff, clean and spacious room, clean bath tub with good water pressure, no charge for printing out boarding pass
Terrible restaurant - slow and nasty tasting food. Room looked out on airplane runway but since hotel is close to the airport I guess that couldn't be helped.
Esta fue una experiencia absolutamente increíble desde la entrada hasta la salida.
No hay nada que no me gustara
Disfrute de una experiencia relajada en el Renaissance Concourse Atlanta Airport Hotel. Ofrece un conveniente servicio de traslado gratis al aeropuerto internacional Hartsfield-Jackson de Atlanta, así como un fácil acceso a múltiples destinos famosos, como la Clayton State University y el centro de convenciones internacional de Georgia, a un corto trayecto en automóvil. Cuando desee poner fin a sus aventuras, disfrute de un descanso reparador en las suites y habitaciones de lujo. No solo cuentan con ropa de cama lujosa, sino también con decoración sofisticada y un servicio a la habitación pensado al detalle que le garantizará la máxima relajación. Deléitese con la exquisita cocina del sur de los Estados Unidos que se sirve en el restaurante en las instalaciones, el Concorde Grill. Mantenga su rutina de ejercicios en el gimnasio, en el sendero para correr, en la piscina al aire libre y en la piscina cubierta. ¿Desea realizar un evento? Sírvase de los 35 espacios para eventos, del equipo de catering y de los servicios de planificación para celebrar una impresionante convención de negocios o una recepción de boda. Sea cual sea el motivo de su estancia, descanse y renuévese en el Renaissance Concourse Atlanta Airport Hotel.
Basado en 1.802 opiniones
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