Crowne Plaza Annapolis

Running toilet, dirty shower

Friendly staff.

While the hotel looks recently renovated, the maintenance and cleaning staff are not keeping up. The toilet was periodically running. Despite efforts to have it repaired, it continued all night. The shower had not been well cleaned, and had long hairs on the wall.

Hope this doesn't happen to you

Expected 2 doubles and a rollout. Received a king and rollout with stains on mattress and no linens. So we went to the front desk and told them we needed linens, and would be back after about an hour at the local watering hole. We came back, went to the room, and couldn't get back in the room with our keys. Back down to the front desk and told them of our situation. They couldn't reprogram our keys because their machine was broken. So the night staff attempted to open up our door with a master key, only to find out the door lock was broken. So after an hour of realizing they couldn't get us back into our room (around 2:30 am), they finally gave us another room and one complimentary toothbrush for three people.

No es el mejor hotel

Servicio de atención al cliente, la comida, la habitación.