Five Star Inn West Covina

Ventajas: Location

Desventajas: No hot water at 6:30 am on 3/28. Reported problem to front desk clerk and was told management would call me, but no call received.

Ventajas: Really nothing... it should not be called the 5 star... it's maybe and that's a big maybe a 2 star...

Desventajas: There was nats in our room and we informed the staff but they really didn't see a problem with it... the ice machine was broken and no plans of fixing it... they say continental breakfast but all they offer is toast, bagels n old donuts... never again...

Ventajas: Location

Desventajas: Room was bad, floors were cracked. Smelled like cigarettes would not allow us to change room. Room was old. Shower had mildew. Window blinds in bathroom was broken so people could see inside. Main window curtin had a bunch of holes also.