The Westin Virginia Beach Town Center

Ventajas: I was very pleased that I could get an early check in. I liked having Starbucks Coffee in the room. The shower head was nice and had great water pressure. The bed was very cozy. Parking was very convenient.

Desventajas: The remote didn't work very well on the TV and there was no guide channel or print out that I could find. The complimentary bath products could use an upgrade. When I called for an early check in I was told that it shouldn't be a problem since there were many vacant rooms available. I was slightly dissapointed to then be assigned a room with a poor view.

Ventajas: Felt very new and clean, nice contemporary decor, everything worked as expected. Parking attendant and luggage porter were very pleasant and helpful.

Desventajas: In room internet (wi Fi or wired) is not free. Check in process way too long considering SPG and pre-paid, desk staff not knowledgeable and not very accommodating (late checkout of an hour request was not granted, instead a half hour was barely offered).