Anchorage Hotel Troon

getting moved to decent room. with a view.

when we arrived we were given a .com room which is what most of your customers get, luckily there is only one with no view the window had frosted paper applied to it to hide the enormous ventilation shaft which runs past the window to the left of the room running from the kitchen to the eaves and the drone runs fron 8am til 9 pm. considering there were no other rooms occupied and we were booked in for 5 nights the choice of rooms could have been better for your customers. the wall light in the first room was hanging loose, no bedside table, no telephone which we discovered later there were only 2 rooms with phones. the replacement room had sea views but the bathroom ceiling had a few areas of black mould growing. Some walls in hotel had long cracks above doors or along the ceilings. it needs money spent on the upkeep of the hotel.