Tokyo Bay Ariake Washington Hotel

Good location. The cleaning staff kept the rooms very tidy.

There was a lack of communication concerning the Disney shuttle bus. I called and asked questions such as the location and time the bus arrived. It was apparent I was not familiar with the way it worked, however, it was never mentioned that I actually needed to schedule an appointment. So the next morning I was told I could not board the bus which was very frustrating since nobody told me the day before that I needed to book an appointment. The bus driver was not going to let us board the bus even though there was an entire middle row with free aisle seats. The receptionist was kind enough to negotiate with him and let us ride. We also were not able to get a ride back to the hotel, so we had to pay to travel back.

Easy check out. Excellent A/C

Bed was a little stiff. Bathroom could have been a little cleaner.

wide choices for breakfast, friendly staff, convenient laundry service, nice transport nearby. shuttle bus to airport

not all staff members could speak English well, which is not convenient sometimes. The room is small, but I know I couldn't complain too much, after all, it's Tokyo.