Sleep Inn Tijuana

The breakfast and the shuttle service.

I hate the location and the zero staff's knowledge as how to assist lost customer. Incredible, spoke with 3 people not one knew how to direct me to get to he hotel, and they were locals and employees of the hotel. Two nights before my arrival, late evening, I called the hotel to get the hotel address, the women working that night stated it that could not hear me and hanged up the phone? Tried few times later but they decided not to picked up the phone at all. My room had the bathroom door broken and not enough towels or soaps were provided. My party was a number of 4, but pillows, chairs, coffee, etc was provided for a party of 2. I asked for another chair, I was told they did not have one available? The room were to small for 4 people and the only window in the room did not open. The beds ware made but the sheets were not replaced it. Many restaurant and shops within a few meters of the hotel but you have to cross the road in an extremely dangerous way, running and begging so that you won't be hit by a car.