Campanile Lyon Ouest Tassin

Staff was very nice. When I arrived late. the room still keep for me. The issue was the staff did not answer phone from ovesea in the late night. the phone system did not pick up and transfer the phone to room. They is very bad for business. The other is the hotel did not offer internet and email services. it is very outdated. They can have internet booking system. why they don't give customers internet servises? even they can charge small fee. some France hotel provide the free wireless internet services. The third is the location is difficult to find for first traveler. the front hotel sign is not clear and not lighed in the night. If I did not have GPS, I can not find this hotel.