Red Roof Plus+ Statesville

The location to the interstate was good. The water pressure and temperature in the shower was superior.

Pretty much everything else was not so great. The room was so small, it barely fit the king bed, which was so soft, my upper back was killing me the next morning. The parking area was very poorly lit. There was no complimentary coffee in the rooms, and of course, there was no continental breakfast....not even a cookie!

Location

I had an issue w/work and was forced to leave before I could use the 2nd night of my stay, and I gathered my stuff and was out by 1pm from the front desk fully checked out, when I asked to have the last night refunded that I didn’t need, I was told their policy isn’t flexible and they told me I had stayed a few hours after checkout, but all hotels allow a late checkout if you ask for it so in this case, at minimum I should have at least been able to get some accommodation as 1pm was not long excessive after checkout and room could have been used for someone else, but the hotel wasnt full and 10 rooms just on my floor were empty just on the side I was on and the lower floor was same way, and half the 2nd night refunded would have been a nice gesture and would have showed they care about customer satisfaction, but that’s not the case here when they don’t address my problem and instead don’t rise up to the occasion and do what’s right.

It certainly was not a 2.5 hotel. More like a 1. It was not clean. I had to wipe up the bathroom before we showered. Carpet was just under the bed and then hardwood flooring every where else. Needed to be painted it just wasn''t up to par. It was the onl