|Distancia al centro||2,3 km|
|Valoración de la ubicación||9,2|
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Having recently returned from this holiday, I feel obliged to share my experience at this “4 star hotel “ Firstly, before we even arrived, we received a call from the hotel just a week before our check in date, informing us that they had double booked our 3 rooms due to a system error and their solution was to transfer us to different hotels for our stay. Up until our arrival, we had no guarantee that all three of our rooms would be available for us despite having already paid to secure them and purposely choosing a hotel where all three families could stay at together. As we entered our room, it became obvious that all aspects, from the furniture to the carpets were old and outdated. My son’s bed was very low and placed right next to the balcony door and window, from which you could feel a strong and cold draught lower in the room. On the first night of our stay, the kitchen sink plug was jammed and we called reception to see if maintenance could come and unblock it. The receptionist herself came to try and pry the plug off with her nails, explaining that maintenance don’t work evenings especially on the weekend. In theme with the outdated room, the radiators were very old and therefore didn’t generate much heat. It also didn’t help that each day when the cleaners came, they would turn the radiators off, so when we returned from a day of skiing, the room would be cold and it would then take a considerable while for the radiators to start back up again. Other more minor but disappointing things were the fact that the chef couldn’t accommodate to our son, who is a very fussy eater, by cooking chips to order. The pool water was also too cold considering the low temperatures outside. These are things that could be tolerated, had the rest of our experience been up to par. However, we were thoroughly disappointed as we had chosen the resort due to its 4 star reputation and didn’t feel like we had a 4 star experience.
Muy buenodic. 20197,0
The included breakfast/snack/dinner and drinks were great. The views from the room were nice. Great value for what we received.
We were not informed that it was their first opening day of the season, so the pool facilities were not available during our stay and neither was the kids club on our first night. Would have been nice to have a heads up as the kids were looking forward to it. The rooms were extremely cold and hard to sleep in at night. The staff were sometimes hard to locate for drinks or questions.
Acerca del hotel
Alpenhotel Weitlanbrunn de Sillian está a menos de cinco minutos en coche de Parque de los gnomos y Estación de esquí Thurntaler I. Tendrás atención multilingüe, una lavandería y una caja fuerte en recepción a tu disposición. Se ofrece servicio de transporte desde la estación de tren gratuito y un aparcamiento sin asistencia gratuito.
basado en 629 opiniones
- Servicio amable
- Habitaciones amplias
Las políticas pueden variar según el tipo de habitación y proveedor.
Preguntas frecuentes al reservar en Alpenhotel Weitlanbrunn
¿Dónde está situado Alpenhotel Weitlanbrunn?
Alpenhotel Weitlanbrunn está situado en Arnbach 31, a 2,3 km del centro de Sillian.
¿Cuándo se puede realizar el check-in y el check-out en Alpenhotel Weitlanbrunn?
En Alpenhotel Weitlanbrunn, el check-in es a las 15:00 y el check-out a las 10:00.
¿Alpenhotel Weitlanbrunn ofrece wifi gratuito?
Sí, Alpenhotel Weitlanbrunn ofrece wifi gratuito.
¿Alpenhotel Weitlanbrunn ofrece aparcamiento gratuito?
Sí, Alpenhotel Weitlanbrunn ofrece aparcamiento gratuito.
¿Alpenhotel Weitlanbrunn ofrece traslado gratuito al aeropuerto?
No, Alpenhotel Weitlanbrunn no ofrece traslado gratuito al aeropuerto.
¿A qué distancia está Alpenhotel Weitlanbrunn del aeropuerto?
Alpenhotel Weitlanbrunn está a 98,3 km de Innsbruck. Alpenhotel Weitlanbrunn está a 121,9 km de Venecia Sant'Angelo Treviso.
¿Puedo llevar mascotas a Alpenhotel Weitlanbrunn?
Sí, Alpenhotel Weitlanbrunn admite mascotas.
¿Alpenhotel Weitlanbrunn tiene piscina?
Sí, Alpenhotel Weitlanbrunn tiene una piscina en sus instalaciones.
Opiniones sobre Alpenhotel Weitlanbrunn
|Venecia Sant'Angelo Treviso||121,9 km|
|San Candido Versciaco Vierschach||5,4 km|