Grand Hyatt San Francisco

Ventajas: The staff was great specially the greeters at the door and baggage handlers

Desventajas: Location location location

only one problem

Ventajas: Staff was good. Our lunch experience at the hotel was very nice because the staff went out of their way for our 13 year old who was celebrating a birthday.

Desventajas: We had people overhead who made who disturbed us for well over an hour. After calling the front desk to complain it stopped about 30 minutes after our call.

Amazing!

Ventajas: Everyone from the valet attendant, bellman, and front desk was beyond helpful and attentive. Even on a stormy rainy SF day, they were warm and ever inviting to me. They got me a room on the 27th floor with an amazing view of union square during the holiday season. I highly recommend. Also, the bathroom had great lightening and everything was very clean. Location simply can't be topped. Parking is a choice of valet between $41 around the corner and $60 front door. Wifi is also now FREE.

Desventajas: The mattress sheet wasn't fully tucked in but everything else made up for a minor oversight.

Ventajas: Very stylish, perfect location, hotel staff was very very helpful and courteous. Appreciated the free internet.

Desventajas: Room lighting could have been better. Thermostat was a off and room was a bit chilly unless we used a high setting.