Mercure Roma West

El equipo de empleados.

Todo estaba muy bien. Buen precio para un buen hotel.

Un poco lejos del aeropuerto.

Staying here for the 2nd time when I need to come to Rome for a workshop nearby. The hotel is very comfortable. The rooms are spacious and clean, include a small fridge and a tea/coffee tray. Breakfast offers wide range of dishes to choose from. Great and helpful stuff! The hotel offers transfer from/to airports and the closest metro station.

The location is convenient if you have a car or on business nearby. Otherwise, it is far away from the city center, with infrequent public buses. Coffee from a coffee machine at breakfast is below Italian standards. I never felt unsafe walking around the hotel neighborhood but it is mostly a residential area with almost nothing around and in need of some renovation.

Undercover parking was great. Staff welcoming.

The interior of the room is functional but old. Needs a complete refurbishment. It still has carpet and an old thermostat system. The air-conditioning kept blowing out cold air and the temp gage wouldn't change. I rang reception and they reactivated the temp gage. The heating took hours to be in effect. I froze most of the night.