Extended Stay America - Richmond - W. Broad Street - Glenside - South

location and price I get the phrase you get what u pay for but damn $-- deserves cleanliness and warm water I would think.

no warm water -notice I did not say hot all fixtures were missing some part of the appliance dirty looking sheets some sort of mattress protector~garbage bag on the bed that made for a hot and poor sleep. 2 of 4 towels had brown marks

Location. Friendly staff

I did not like the room size for the Amount of money. I heard stomping and walking hard all night on the 1st floor. I only got 1-2 hours rest. The linen looked dirty.

No handicap accessible rooms, so we didn't stay there!

Not safe for guests with reduced mobility. Treated very poorly when we tried to register.

Nothing

The rooms all smelled like smoke. The walls were so thin I could hear conversations in the two rooms beside me

The price

The smell, the clientele, the location

If you are looking for a hotel where everything is broken this is definitely the place. We're creepy people knock on your door asking for weird stuff. This was a horrible experience and terrifying.

I spoke to the staff about the the fire alarm going off they just came and ripped out the wall. I told them my air conditioning did not work they told me they were fully book and they're sorry but they don't have maintenance on the weekends.