Holiday Inn Rapid City-Rushmore Plaza

Great location and the lobby is beautiful!

The beds are small, definitely not a queen more like a double. The hallways and elevators needed to be vacuumed. Also due to COVID, there’s no housekeeping so we keep waiting for towels to be sent up which nobody came so in the afternoon we asked a housekeeping lady in the hallway for towels.

The view from the eighth floor looking toward down town and down to the main floor inside

We were there for the state dart tournament so walking distance to the tournament was fantastic. Prices were good but need a few more bartenders for every room. waiting in line for beer or drinks was terrible

Good location to downtown. Lobby was pretty. Room was overall fine. Very average, your typical hotel room with nothing over the top but nothing horrible either.

Staff wasnt rude but not all that kind either. Barely got a greeting anytime we walked in. Room wasn't filthy but stained carpets, wallpaper in bathroom was stained and coming off, dirty grout in the bathtub, really just needs an update.

Location

No in room safe

Value for money. Bar staff excellent.

Air conditioning was weak and did not maintain room temperature at 72 deg. Breakfast staff need training as service very poor.