Holiday Inn Express & Suites Orlando - International Drive

Broken dryer, shuttle was a joke

Ventajas: The room was clean, and breakfast was good. The price was half that charged by Cabana Bay. We didn't have any problems with noise.

Desventajas: We had to wash clothes when we arrived, which cost $1.50 per load, and they only had 3 of each machine. The washer on the 5th floor worked fine, but when it came time to dry the clothes, people had left clothes in the dryers on the 5th and 4th floor so I used the one on the 3rd floor. After 2 runs (in the middle of the night) my clothes were still wet and I had to complain at the front desk. Fortunately he refunded my money, then I removed the clothes from the 5th floor dryer (which were still there from hours earlier) and I was able to dry my clothes. The next day we caught a 10am shuttle to the parks, but it was a passenger van and they filled every seat (including a stop at another hotel). When we decided to return to the hotel at 9pm, we learned that the last shuttle was more than an hour earlier - not very practical for families that want to make full use of the parks. The taxi home that night was reasonable ($10 with tip) but on Friday night the taxi used a bad GPS that got us stuck in traffic and cost twice as much.

Great stay

Ventajas: Room was very comfortable and clean. Good breakfast

Desventajas: On International Drive next to restaurants and activities and Universal Studios

This is a safe and good place to stay

Ventajas: Great customer service and breakfast options and location and price!

Desventajas: Work out machines were a little worn.

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Ventajas: Lovely place. Really close to Universal. The breakfast was tasty. My room was very comfy and spotlessly clean. All staff members were pleasant, however Kim at the front desk deserves a special mention for his especially courteous manners. The gym was well equipped for a cardio workout.

Desventajas: My only gripe is that there is no restaurant on site and the only places relatively close by are the typical junk-food haunts.

Ventajas: This is a newer hotel. Very nice rooms. Good breakfast and the breakfast area was very nice with lots of sitting areas and large screen T.V.'s.. Great location. Close to all theme parks and attractions.