Paradise Village Beach Resort and Spa

A bit aged

Ventajas: The resort is starting to look old, nothing terrible though and the price was ok

Desventajas: Checkou took 1hr and they force you to ysve a shitty plastic bacelet 24/7

Why does a excellent hotel choose to

Ventajas: Friendly service, excellent beach, clean pools. Felt luxurious and comfortable by beach and in the room.

Desventajas: I did not expect to see tigers in a hotel in Mexico. They lived in small cages and in a stressful environment next to the road. Too many people too close to their home! What is the added benefit of having tigers at a busy hotel and spa resort? If you are going to have large animals at a resort and put them on display, you'd better take care of them. I did not feel like the animals were being given the respect they deserved. Could hear tigers growling at night.(which made me question their stress levels and general care more). I do not like that the money I spent at this facility will perpetuate this circus atmosphere. Tigers might appeal to children but they did not appeal to me. Move them away from the road, give them larger facilities, enrich their environment (give them more than coconuts for toys) and treat them the way you would want to be treated.

Nice Value. Poor Check In/Out & Communication

Ventajas: The drinks and food on the beach was affordable. The rooms were clean and nicely outfitted with a kitchen with nice market a short walk away. Easily can make meals inside the room if family on small budget. Only 2 real complaints: 1. Excessive time neesed for Check In/Out. So many staff throughout the facility. But only 2 at Check In/Out. Took almost an hour to Check In and to Check Out. Not a good way to start and end the relationship. 2. No good english communication. You need to keep your towels and use Hospitality Suite before Checking Out. Otherwise no towels supplied inside Hospitality.