Opiniones de huéspedes
-
Todas las opiniones
-
Parejas
-
Familias
-
Negocios
-
Viajeros en solitario
Valoración general
-
9.3 "La playa es increíble."9.3 "Al 93%
le gustó la limpieza de la playa ." 10.0 "Las instalaciones de deportes de playa eran muy buenas según el 100%." -
8.9 "Los servicios son buenos."9.1 "Según el 91%
el edificio era maravilloso ." 9.1 "Al 91%le gustó la entrada del vestíbulo ." -
8.9 "La ubicación es muy buena."9.7 "Al 97%
le gustó la cercanía de las zonas comerciales ." 9.0 "Al 90%le gustó la cercanía de las atracciones turísticas ." 10.0 "El 100%disfrutó de los bares y restaurantes cercanos ." -
8.3 "Servicio fantástico."9.4 "Al 94%
el personal le pareció muy amable ." 7.3 "El 73% opinó queel servicio era muy profesional ." 9.0 "El 90% opinael personal de recreación era genial ." 7.0 "Para el 70%,el servicio del restaurante era muy bueno ." 9.0 "El servicio de limpieza era fantástico , dijo el 90%." 7.9 "El servicio de la piscina/playa era estupendo , dijo el 79%." 10.0 "El 100% dijo quela seguridad del hotel era genial ." 7.5 "La gerencia era excelente , dijo el 75%." -
7.4 "Las habitaciones son agradables."7.9 "El 79% opinó que
las habitaciones eran amplias ." 8.3 "El 83% dijo quelas habitaciones estaban limpias ." 9.0 "El 90% opinó quela cocina integrada era buena ." -
5.7 "El desayuno es deficiente."
-
2.5 "Decepcionante conexión a Internet."3.8 "El 62% opinó que
el precio era excesivo ."
Valoración general
-
9.3 "La playa es increíble."
-
8.8 "La ubicación es muy buena."9.7 "Al 97%
le gustó la cercanía de las zonas comerciales ." -
8.7 "Los servicios son buenos."8.9 "Según el 89%
el edificio era maravilloso ." -
8.0 "Servicio fantástico."7.4 "El 74% opinó que
el servicio era muy profesional ." -
7.2 "Las habitaciones son agradables."8.1 "El 81% opinó que
las habitaciones eran amplias ." -
2.9 "Decepcionante conexión a Internet."3.2 "Un 68% se quejó
de la calidad del wifi ."
Valoración general
-
8.9 "La ubicación es muy buena."9.6 "Al 96%
le gustó la cercanía de las zonas comerciales ." 8.7 "Al 87%le gustó la cercanía de las atracciones turísticas ." -
8.1 "Servicio fantástico."9.3 "Al 93%
el personal le pareció muy amable ." 7.0 "El 70% opinó queel servicio era muy profesional ." 9.0 "El 90% opinael personal de recreación era genial ." 9.0 "El servicio de limpieza era fantástico , dijo el 90%." -
7.7 "Buena piscina."7.8 "
La piscina estaba limpia , dijo el 78%." -
7.6 "Las habitaciones son agradables."7.8 "El 78% opinó que
las habitaciones eran amplias ." 8.2 "El 82% dijo quelas habitaciones estaban limpias ." 9.0 "El 90% opinó quela cocina integrada era buena ." -
2.6 "Decepcionante conexión a Internet."
Valoración general
-
9.0 "La ubicación es inmejorable."
-
8.3 "Servicio fantástico."
-
6.7 "Las habitaciones están bien."
-
6.2 "La comida es normal."
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
7.1valoración de
The drinks and food on the beach was affordable. The rooms were clean and nicely outfitted with a kitchen with nice market a short walk away. Easily can make meals inside the room if family on small budget. Only 2 real complaints: 1. Excessive time neesed for Check In/Out. So many staff throughout the facility. But only 2 at Check In/Out. Took almost an hour to Check In and to Check Out. Not a good way to start and end the relationship. 2. No good english communication. You need to keep your towels and use Hospitality Suite before Checking Out. Otherwise no towels supplied inside Hospitality.
-
6.8valoración de
The resort is starting to look old, nothing terrible though and the price was ok Checkou took 1hr and they force you to ysve a shitty plastic bacelet 24/7
-
6.0valoración de
Beach and pools Room was not great, the bed was poor, and housekeeping was poor.
-
2.0valoración de
Where our room was and where we had to check in and out was about 4 blocks away from each other. A long walk with inconsistent shuttle service. My initial impression wasn't nice because the man checking me in was dour. We had a1 bedroom condo room with a kitchen. When we wanted to have family over for dinner we were forbidden. At first he said it would cost $12.00 per person, then the price went up to 25 " and they can only stay for 3 hours " and then, finally, the answer was NO, no visitors allowed. After that disappointing news, we walked back to out room and the door was wide open with a maids cart next to it, but no one was there, the room was wide open! I called to complain and was told a supervisor would get back to me and they never did. I would recommend NOT going there. Also was super busy, packed with people.
-
7.7valoración de
Friendly service, excellent beach, clean pools. Felt luxurious and comfortable by beach and in the room. I did not expect to see tigers in a hotel in Mexico. They lived in small cages and in a stressful environment next to the road. Too many people too close to their home! What is the added benefit of having tigers at a busy hotel and spa resort? If you are going to have large animals at a resort and put them on display, you'd better take care of them. I did not feel like the animals were being given the respect they deserved. Could hear tigers growling at night.(which made me question their stress levels and general care more). I do not like that the money I spent at this facility will perpetuate this circus atmosphere. Tigers might appeal to children but they did not appeal to me. Move them away from the road, give them larger facilities, enrich their environment (give them more than coconuts for toys) and treat them the way you would want to be treated.
-
10.0valoración de
Beach, availability of a variety of activities, option of cooking in the room, having the plaza in walking distance, the beauty of the grounds, helpfulness of staff. Internet service,
-
7.1valoración de
The drinks and food on the beach was affordable. The rooms were clean and nicely outfitted with a kitchen with nice market a short walk away. Easily can make meals inside the room if family on small budget. Only 2 real complaints: 1. Excessive time neesed for Check In/Out. So many staff throughout the facility. But only 2 at Check In/Out. Took almost an hour to Check In and to Check Out. Not a good way to start and end the relationship. 2. No good english communication. You need to keep your towels and use Hospitality Suite before Checking Out. Otherwise no towels supplied inside Hospitality.
-
6.8valoración de
The resort is starting to look old, nothing terrible though and the price was ok Checkou took 1hr and they force you to ysve a shitty plastic bacelet 24/7
-
7.7valoración de
Friendly service, excellent beach, clean pools. Felt luxurious and comfortable by beach and in the room. I did not expect to see tigers in a hotel in Mexico. They lived in small cages and in a stressful environment next to the road. Too many people too close to their home! What is the added benefit of having tigers at a busy hotel and spa resort? If you are going to have large animals at a resort and put them on display, you'd better take care of them. I did not feel like the animals were being given the respect they deserved. Could hear tigers growling at night.(which made me question their stress levels and general care more). I do not like that the money I spent at this facility will perpetuate this circus atmosphere. Tigers might appeal to children but they did not appeal to me. Move them away from the road, give them larger facilities, enrich their environment (give them more than coconuts for toys) and treat them the way you would want to be treated.
-
6.0valoración de
Beach and pools Room was not great, the bed was poor, and housekeeping was poor.
-
2.0valoración de
Where our room was and where we had to check in and out was about 4 blocks away from each other. A long walk with inconsistent shuttle service. My initial impression wasn't nice because the man checking me in was dour. We had a1 bedroom condo room with a kitchen. When we wanted to have family over for dinner we were forbidden. At first he said it would cost $12.00 per person, then the price went up to 25 " and they can only stay for 3 hours " and then, finally, the answer was NO, no visitors allowed. After that disappointing news, we walked back to out room and the door was wide open with a maids cart next to it, but no one was there, the room was wide open! I called to complain and was told a supervisor would get back to me and they never did. I would recommend NOT going there. Also was super busy, packed with people.
