Bentley Hotel

Habitaciones pequeñas, servicio horrible. No es un lugar para alojarse por negocios o vacaciones.

La cama era cómoda. El personal era servicial.

El vestíbulo es un poco incómodo, los baños sólo dicen para los empleados, pero el personal era muy agradable. El restaurante no estaba abierto un viernes por la noche. No me volveré a alojar allí de nuevo

El agua negra sale de la bañera y del lavabo, que se interrumpió por completo y nos hizo llegar tarde a la cirugía de mi hospital

Relació calidad precio de acuerdo con otros Hoteles.

El desayuno en el hotel, muy caro por lo que te dan , a una manzana, hay un sitio de comidas genial.

la ubicación y el trato con el personal

el aire acondicionado de las piezas y que no haya wi fi gratis

Es un hotel muy acogedor, aunque está un poco apartado del centro. Las habitaciones son amplias. La cama muy comoda.

Está un poco apartado del centro

El personal muy atento , y la limpieza

Si !! tener mas variaciones en el restaurant para desayunar , comer y cenar , no hay en los cuartos menues para room service , y es muy incomodo que no hay ese servicio

Needs upkeep and attention

The location was perfect for our needs.

The shower and sink needed maintenance, they leaked and were hard to use. The room was very small. The hotel was more worried about the mini bar and trying to charge us for things we did not want or use than they were about anything else. Wifi in room is not free.

Reservation was at Bentley, stayed at the marcel h

Upon arrival I was informed that there was no room for me. They sent me down to the marcel hotel on 24th street. Was given the option to return to Bentley the next day or if I liked the marcel then I could stay there instead. Great room at the marcel ( first it was one bed which didn't work for me then they found me one with two beds). Next day I tell them I would stay there as the room was perfect they informed me that they had to move me to another room. They also informed me the rate was higher... MUCH HIGHER than the kayak rate. Obviously I vehemently disagreed and demanded I stay in the same room I spent the night before. To which I was told I "didn't understand the hospitality business" and needed to still move. I then questioned their hospitality. Long story short after much arguing the rate did not change but I reluctantly changed rooms (not as nice as the original room) and then went on to enjoy the rest of my time in nyc.

The bed was comfortable and there certainly were enough pillows. Room temperature was comfortable which meant the thermostat actually worked

Did not like the fact there was no refrigerator. If people were in the rooms on either side you could hear their conversations. People would come in after midnight and be talking in their room and that would wake me out of a deep sleep. The chest drawer would not stay closed. Certainly that was something that should have been taken care of. Housekeeping left much to be desired. Towels were a big problem, so I just took several at a time and didn't have housekeeping come into the room. Even if they came in, they didn't leave enough washcloths and hand towels.

Proximity to Sloan Kettering.

They gave me a room that already had people in it.

The location of the hotel is not exactly near to any convenient stores.

I like the view. I got the Queenboro bridge view. It is beautiful. The room design is also modern and clean.

I had problem with the restroom. The toilet bowl was clogged up while I stayed. It was really bad and I was in hurry to go out in the Morning. I had to use the restroom on the way. I am not sure if they check and make sure everything in use condition before the guest checking in. The wifi is not free.