Nashville Resort By Resortshare

Frustrated Traveler

The resort was a time share, which was NOT an issue. They didn’t try to sell me a thing. The staff was super friendly and very helpful. The room was great with a full kitchen and laundry in your room. The bed was comfortable enough and a great pull out sleeper form the kids. They also had an indoor and outdoor heated pool. There was not a lot of kids when we stayed. The actual name of the resort is the Wyndham.

What I didn’t like had nothing to do with the resort. Apparently while booking this trip through Kayak, it also went through getaroom.com, I was able to get a fantastic rate. Upon showing up at the resort, they had no record of my visit. I spent over an hour on hold with the people at getaroom.com while they tried to figure it out. This issue went into the morning taking up part of my family’s day in Nashville. It was a huge headache that ended up getting resolved. The hotel was awesome. They allowed my kids to use the pool and from their end put us in a room for the night without record of our payment.