Hotel Ocean

Ventajas: It was right on ocean drive so the location was great

Desventajas: Booked a "double room superior" only to get there and be told that none of their rooms had double beds....then why do you have an option called "double room superior"? Had to pay a "resort fee" - this place is NOT a resort. And they were out of beach towels one of the times we wanted to go to the beach. The toilet was not working properly in our room. The maintenance people came up 4 times and told us that "it's working now" only to find out every single time afterwards that it still wasn't working. Then we asked to switch rooms. The front desk guy wasn't easy to deal with, saying that maintenance said the toilet was working fine now. I asked him to come look at the toilet in order to prove that it wasn't working. We go up, throw in clean tissue paper and he flushes the toilet 3 times and the tissue residue was still left over, which he could see and admitted to seeing. However, he then says, "well the toilet is still flushing...". Needless to say how annoyed I was and also how absolutely unsanitary that is not to have a properly flushing/functioning toilet. He begrudgingly gave us another room but that should have happened the instant that the toilet didn't flush properly the first time around.