Opiniones de huéspedes
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Todas las opiniones
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Parejas
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Familias
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Negocios
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Viajeros en solitario
Valoración general
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7.7 "La ubicación es buena."9.6 "Al 96%
le gustó la cercanía de la playa ." 7.4 "Al 74%le gustó la cercanía de las zonas comerciales ." 7.4 "El 74%disfrutó de los bares y restaurantes cercanos ." -
7.2 "Buen servicio."8.9 "Al 89%
el personal le pareció muy amable ." 7.5 "El servicio de la piscina/playa era estupendo , dijo el 75%." -
6.8 "Internet va normal."5.8 "Un 58% pensó
que la calidad del wifi era aceptable ." -
5.8 "La comida es normal."5.0 "El 50% opinó que
las cenas fueron correctas ." -
5.5 "Nivel de limpieza regular."
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5.5 "Las habitaciones están bien."6.7 "Según el 67%,
las camas eran aceptables ." 5.8 "Solo al 58%le pareció bien el balcón ." -
5.4 "El desayuno es deficiente."
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3.1 "Mala relación calidad-precio."4.4 "El 56% dijo que
el desayuno era demasiado caro ." 1.1 "Según el 89%, elprecio era demasiado alto ." 3.3 "El 67% dijo quelas bebidas eran demasiado caras ."
Valoración general
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7.4 "La ubicación es buena."9.5 "Al 95%
le gustó la cercanía de la playa ." -
7.0 "Buen servicio."9.1 "Al 91%
el personal le pareció muy amable ." -
5.8 "Las habitaciones están bien."6.7 "Según el 67%,
las camas eran aceptables ." 5.7 "Solo al 57%le pareció bien el balcón ." -
5.5 "La comida es normal."
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5.3 "Nivel de limpieza regular."6.9 "El 69% opinó que la
limpieza del hotel era aceptable ." -
4.8 "El desayuno está por debajo de la media."3.9 "El 61% dijo que
el desayuno era demasiado caro ." -
2.9 "Mala relación calidad-precio."0.9 "Según el 91%, el
precio era demasiado alto ." 3.9 "El 61% dijo queel desayuno era demasiado caro ."
Valoración general
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7.5 "La ubicación es buena."
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7.0 "Buen servicio."5.1 "Solo el 51% opinó que
el servicio era profesional ." 6.4 "El 64% dijo queel personal de recepción era normal ." -
6.0 "La comida es normal."
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5.5 "Nivel de limpieza regular."
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4.9 "Las habitaciones no están mal."4.9 "El 51% dijo que
las habitaciones estaban sucias ." 3.5 "El 65%se quejó del baño ." 4.7 "El 53% dijo quelas habitaciones eran pequeñas ." 1.1 "El 89% opinó queel cuidado era malo ." 3.7 "El 63% dijo queel baño estaba sucio ." -
4.9 "El desayuno está por debajo de la media."3.7 "El 63% dijo que
el desayuno era demasiado caro ." -
2.8 "Mala relación calidad-precio."3.7 "El 63% dijo que
el desayuno era demasiado caro ."
Valoración general
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6.4 "Servicio normal."
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5.6 "Las habitaciones están bien."
Valoración general
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9.3 "La playa es increíble."
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7.7 "La ubicación es buena."
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7.4 "Buen servicio."8.8 "Al 88%
el personal le pareció muy amable ." -
5.3 "Las habitaciones están bien."
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2.7 "Mala relación calidad-precio."
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10.0valoración de
loved everything about it the view walking distance from the beach happy hour great staff and helpful bathroom lighting was incredible
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10.0valoración de
Great location, we had direct access to the beach. The staff was excellent, specifically Ricky he was a great help. Overall great hotel I would definitely recommend it to anyone.
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7.7valoración de
Liked the beach, beach chairs. Having to pay a resort fee on top of expensive room rates. Having to pay $19.00 for an umbrella. Did not clean one of the rooms one day. Asked for extra towels, did not get them. Drinks were expensive & could not taste the alcohol. Buffet breakfast expensive $25.00
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2.0valoración de
Our rooms were not available when we arrived. They had been sold. It was late at night. We waited over a half an hour before we were even acknowledged. We had to insist on rebooking us to an equivalent hotel. The process was a disaster and caused us to stay up until almost 2:30 AM. We had to negotiate with the new hotel at check out, to avoid additional charges. Hilton finally covered the expense.
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4.0valoración de
Brand new hotel. Beautiful views from the balcony. Great beach. Valet damaged my brand new camaro. Management was indifferent. They didn't believe that it was the valet because I had driven away after checkout.(valet had the door opened as I approached the car after checking out and they closed it when I got in) About five mins later I pulled over to get something out of my trunk and saw that the driver side door had been badly scratched. I immediately returned to the hotel and filled out paperwork to file a claim. Management was supposed to contact me after reviewing the camaras...and I've heard nothing. I would not recommend this hotel to anyone...sorry but I would expect a hotel like this to treat their patrons better.
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8.2valoración de
Really chic rooms, almost like a W. Helpful front desk staff. Great restaurant. Generally cool and stylish design (unlike most other Hilton). Outside the front desk and the beach staff, service is a total mess. We couldn't get soap in our bathroom after calling twice, staff in restaurant forgets orders and is not attentive.
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6.5valoración de
The hotel looked like it had recently been renovated and everything was fresh and modern. The bedding and pillows were very comfortable and the bath towels were soft and nice and large. It was very nice being right on the beach. Oscar and Lesmar at the beach were very friendly & attentive. I had a long wait to check in, only 1 person doing check-in. The resort fee of $20 per day didn't include umbrella at the beach; and the fee is even added on for check out day when you have to be out by noon. Drinks were so expensive and not even very good. Also expensive valet per day charge.
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9.4valoración de
I absolutely loved the beach being right behind the hotel. It was wonderful to just relax on the beach. The staff was amazing, especially Oscar, he was so wonderful! The staff was great and very accommodating It was a bit pricy for the valet (38$) and the resort fee (20$) I didn't like how expensive it was for a drink. Like seriously 6$ for a soda?!?
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10.0valoración de
loved everything about it the view walking distance from the beach happy hour great staff and helpful bathroom lighting was incredible
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10.0valoración de
Great location, we had direct access to the beach. The staff was excellent, specifically Ricky he was a great help. Overall great hotel I would definitely recommend it to anyone.
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8.2valoración de
Really chic rooms, almost like a W. Helpful front desk staff. Great restaurant. Generally cool and stylish design (unlike most other Hilton). Outside the front desk and the beach staff, service is a total mess. We couldn't get soap in our bathroom after calling twice, staff in restaurant forgets orders and is not attentive.
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9.4valoración de
I absolutely loved the beach being right behind the hotel. It was wonderful to just relax on the beach. The staff was amazing, especially Oscar, he was so wonderful! The staff was great and very accommodating It was a bit pricy for the valet (38$) and the resort fee (20$) I didn't like how expensive it was for a drink. Like seriously 6$ for a soda?!?
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2.0valoración de
Our rooms were not available when we arrived. They had been sold. It was late at night. We waited over a half an hour before we were even acknowledged. We had to insist on rebooking us to an equivalent hotel. The process was a disaster and caused us to stay up until almost 2:30 AM. We had to negotiate with the new hotel at check out, to avoid additional charges. Hilton finally covered the expense.
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4.0valoración de
Brand new hotel. Beautiful views from the balcony. Great beach. Valet damaged my brand new camaro. Management was indifferent. They didn't believe that it was the valet because I had driven away after checkout.(valet had the door opened as I approached the car after checking out and they closed it when I got in) About five mins later I pulled over to get something out of my trunk and saw that the driver side door had been badly scratched. I immediately returned to the hotel and filled out paperwork to file a claim. Management was supposed to contact me after reviewing the camaras...and I've heard nothing. I would not recommend this hotel to anyone...sorry but I would expect a hotel like this to treat their patrons better.
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6.5valoración de
The hotel looked like it had recently been renovated and everything was fresh and modern. The bedding and pillows were very comfortable and the bath towels were soft and nice and large. It was very nice being right on the beach. Oscar and Lesmar at the beach were very friendly & attentive. I had a long wait to check in, only 1 person doing check-in. The resort fee of $20 per day didn't include umbrella at the beach; and the fee is even added on for check out day when you have to be out by noon. Drinks were so expensive and not even very good. Also expensive valet per day charge.
