Hotel 55

The location is great and the staff was very nice! They prepared some chocolates and wine for me and my partner as I came for my birthday which was very sweet!!

There were quite a few little things that bothered us during our stay. The bed was super squeeky so everytime one of us turned around at night, the other one would wake up. The walls are very thin so we overheard a few things from neighbouring rooms we really didn’t want to hear... The light in the shower was broken. In the first room we were given the toilet was clearly not cleaned (I’m talking sprinkles and some flies - not sure how that could have been overlooked). Overall I can’t recommend this hotel. It’s a shame because I expected much more from all the great reviews. Oh and there are only 4 parking spots! Be aware of that if driving to London. We picked this hotel specifically because of free parking and the first night and day there was nothing free so we had to try and find free parking closeby which meant we had to change the location of the car a few times. I guess we expected a little more for the price. Maybe we were just unlucky.

Staff is nice and helpful

We didn't get initially the room that we have booked. We got a very small and very cold room, we requested to change. Generally very cold in the rooms, at some point there was no hot water. Facility in pictures as opposed to reality is dissapointing

The bed ......

No cups to have a brew . Built the room around the bed

Beds were comfy. Tvs good. Large spacious rooms.

Ceiling Lights in bedroom didn’t work. Toilet flush didn’t work properly. Floor had mud on it. Bed head was dusty. Bathroom needed a bit more cleaning. We were out of a back door to a room you had to walk across the garden to get to. It wasn’t very well lit and a bit scary.

The location was brilliant for us.

We booked a suit as there were 3 of us. Two sofa beds were made up and the duvets were wrapped in sheets rather than duvet covers. Given our late arrival time we just slept with the sheets (minus duvet cover) and in the morning found sheets were not clean. TV didn't work and also some bulbs were out. The reception guy in the morning just kept repeating why didn't we say anything, there was no apology....well given the time we arrived and early start we could not be bothered to start changing rooms. The point is the room should not have been left in that way in the first place, these are just basic things you would expect a hotel to get right. After reading such good reviews we were really disappointed and would definitely not stay again.