Plaza Mayor Lima

excelente desayuno, atención y ubicación

muy difícil acceso, debido a su ubicación que estaba muy buena, pero frecuentemente la policía cerraba accesos, tanto para autos y hasta para personas. en una ocasión se cerró por completo por varias horas

The change of room after the initial stuff-up. The location was great. Good hot water and pressure.

After booking six months ago and confirming late December with an agreed taxi arrangement which did not happen, our room was not available. We had stated and it was agreed that we were arriving at 10PM. We expected a room to be available. When we arrived the lady rushed off with a mop and bucket to clean a room on the top outside area. There were flying ants in the room that we were continually getting rid of. The noise from the street continued into the early morning. The owner changed our room the next day and it was a lot better, but things should be right in the first place when booked and confirmed because of a late arrival.

I think the location is the best part of this place. Breakfast was good too.

-Too expensive for what you get. $55 for a room with no windows in Lima is too much. (Btw, they put the pics of a room with window, but that is not what you get.) -I requested only a one hr early check in. Once we got there it was not possible and we had to wait 2 hrs. (mind you we are very tired and came from an overnight flight.) - Room did not have towels and when I asked they said 30 min, which turned into I think 3 hrs. - They do not speak English, not even the basics! It is not possible to communicate to make them understand. For check in I kept saying I had requested an hr early check in, but nothing! It took 15 min for them to get it and even then, they shrugged their shoulders! For check out, the night before I asked them about payment and if they had charged the CC they had, after 10 min, he shook his head yes. I had to leave early morning, another guy says something in Spanish, the contexts was you need to pay!!! After 10-15 min I said fine I will pay with CC. Then his CC machine was not working!!!!!! During all this the bus is waiting on us downstairs. At the end, I had to pay cash. I think that is what he wanted. I need to keep cash for other things, but he doesn't want to pay taxes; he rather get cash!!! That is my third time in Lima and next time I will definitely not stay there. I think for these kinds of money, they can hire someone with some basic English knowledge.

Rain shower

The service during breakfast.. No one will like it if you’re served one piece of hard boiled egg, 1 packet of butter, 1 packet of strawberry jam, one piece of cheese and a limit to just one glass of orange juice. My friend asked for more bread, though it was given to her, she was met with a “you’re asking for more” stare.