Hilton Garden Inn Jacksonville Downtown Southbank

Ventajas: Everything was great about this hotel. From front desk to room service everyone had a pleasant attitude.

Desventajas: n/a

Ventajas: The room was clean, comfortable and quiet. The bed and pillows were extremely comfortable. Check out was at 12:00

Desventajas: One of the elevators was out of service. Breakfast buffet was not complimentary and I would have liked to have been told that at check in.

Ventajas: The room was clean and the staff was nice and very accommodating.

Desventajas: They ran out of roll out beds. There was a false advertisement. The description of the hotel was incorrect. I thought I was getting a suite but the information used was from the Homewood Suites which ...

Ventajas: The room was large and the bed was very comfortable. THe decor was beautiful.

Desventajas: I didn't like the parking situation as well but it was not terrible.

Ventajas: It's very comfortable

Desventajas: I did not understand the price that was charged to me about the sur charged for parking in the garage

Ventajas: The front desk was great. Very helpful. It started raining and the front desk saw my face and grabbed an umbrella for me without question. I also slept very great.