Strand Hotel Delfini

beautiful view, the rococo style of the hotel and particularly the rooms, balcony base price was cheap (low season)

The hotel is as secluded as can be, it's literally at the very end of a road. No restaurant/supermarket around less than 15 mn walk. The access to the main entrance is not very convenient as it has no slope for suitcases. There were lots of mosquitos at night (I guess the counterpart of the seaview...) and no ventilation in the bathroom which felt like a sauna. Maybe it was partly due to the low season but the service/equipment was very poor. I was basically disappointed by everything that caught my eyes in the hotel description in the first place. The staff is friendly but hardly speaks English in general. There's no spa inside the hotel (only one tiny pool in the basement), you need to go to a partner hotel with a van and it's only in the daytime. The outdoor swimming pool was not usable. I walked around the whole resort and haven't seen anything that looked like a private beach at all. The breakfast is very "continental" (understand basic as can be). The diner is edible but you also need to go with a van (meaning waiting 15mn) to another hotel and the food is just exactly the same every day. 15€ not including drinks, and as soon as you're done you understand that it's getting time to get back to the van... But what really the worst of all was the fees for a laundry (hardly a machine full and with delay): 71 €...

Location

No air con as advertised even though we were in a lower floor room, very hot. No beer in hotel bar. Choice of food poor, breakfast buffet not replenished. Dead animals on window sill in restaurant. Pool not inviting at all, tiles looked dirty. Private beach looked like a construction site.

Beautiful aesthetic hotel, had all features for a successful hotel, but need to be maintained and deliver service. The only person that was friendly was the night guard and was there on sunday, did everything he could under the circumstances.

End of season, doesn't mean that everything has to be stowed away, 21 not operational any more, 2 pool not been cleaned in a month,was utterly black so no one could swim. only few loungers left, no one was sitting 3 rubbish everywhere disgusting. 4 Many stairs to the reception not notified in ad. , meaning to go up & down on a staircase, there was a lift but shouldn't be used needed a special key for it, working myself in Tourism and living in 4* hotels , i persisted to give me the key to go up ( my partner has walking difficulties) where car was parked, car parking for 3 cars only,, but have to leave the key at the reception, then went up with the key, ( was always frowned upon when asking key) to find out our car was blocked inn, had to go down the stairs, because when going up press the button for the floor and pass the key again to reception. 5 service NON accommodating, unfriendly, nothing was possible. hotel guests were more seen as an annoyance 6 beautiful terrace but not used anymore just a few tables, waiting to be removed. 7 rooms , bathroom hydrotherapy, nothing worked, even if it would no info with explanation in the room. 9 bed when sitting on it, leg went from under the bed, and fell down on day 1 told reception, nothing was done. 10 floor in the room was dirty . 11 Yes end of season ( although still 27C & sunny) they shouldn't work on getting everything stored, when clients are in the hotel at 7am in the morning, wrapping everything away in plastic, waking people up. 12 In all the hotel doesn't deserve at all 4* not even 3* its a shame while the outlook furniture, decoration were well done but desperate maintenance have to be done, need a complete change of staff who cares & respect for the clients received and not to be treated as a nuisance. Myself i work in tourism business and stay 6 months in a year in 4* -5* hotels, none of it can be compared or people are treated in the way this hotel does.